Neobookings vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

Choosing between Neobookings by Neobookings and Roiback’s Booking Engine hinges on your hotel’s specific needs. Both platforms aim to boost direct bookings, but they diverge in features, regional presence, and user experience. Neobookings, with its more recent reviews and a higher overall score, currently has a stronger reputation among hoteliers. Your decision should consider your hotel’s size, location, and operational priorities.

Neobookings offers a comprehensive all-in-one platform with more recent customer feedback, making it a compelling choice for hotels seeking integrated management. Roiback excels in flexibility and deep analytics but has fewer recent reviews. Which platform aligns better with your hotel’s growth strategy?

Is Neobookings or Roiback Better for Hotels?

Neobookings and Roiback cater to similar hotel segments, yet their core strengths differ. Neobookings provides a unified platform that combines booking, channel management, payments, and digital marketing, making it ideal for hotels seeking operational simplicity and ongoing product improvements. Its recent reviews emphasize its ease of use, support, and continuous updates, with 37 reviews and a high likelihood to recommend score of 9.84.

Roiback, with 43 reviews and a slightly lower recent review count, focuses on boosting direct revenues via its feature-rich booking engine, detailed analytics, and extensive integrations. It’s favored for its ability to increase conversion rates and its support for complex promotions, although some users note room for speed and UI improvements. Are you prioritizing an all-in-one platform or a specialized revenue-boosting tool?

Neobookings vs Roiback: Which Should Your Hotel Choose?

If your hotel needs a versatile, all-in-one management system that simplifies operations and emphasizes digital marketing, go with Neobookings. Its integrated infrastructure supports direct sales, payments, and website management, which is especially valuable for larger or multi-property operators aiming for streamlined control.

If your focus is on maximizing direct bookings through detailed analytics, sophisticated promotional tools, and native integrations with channel managers, Roiback remains a strong contender. Its 27 verified partners and notable features like loyalty programs and social media booking support make it suitable for hotels aiming for data-driven growth.

For small to mid-sized hotels looking for an easy-to-adopt, well-supported platform, Neobookings offers the advantage of recent, high-rated reviews. Larger hotels or chains prioritizing in-depth analytics and customization might lean toward Roiback.

Is Neobookings or Roiback Easier to Use?

Neobookings scores a 4.85/5 for ease of use, with reviews highlighting its intuitive interface, straightforward onboarding, and support. Customers repeatedly praise its user-friendly CMS, which simplifies website updates and digital campaigns, even as some mention room for UI improvements for less tech-savvy users.

Roiback, rated at 4.49/5, offers a clean, multi-language interface appreciated for its simplicity. However, some reviews point out occasional speed issues and interface glitches that can hinder usability. For rapid adoption and minimal disruption, Edge: Neobookings.

Which Has Better Features: Neobookings or Roiback?

Neobookings offers 31 shared features plus 5 exclusive ones, including A/B testing, pooled inventory, and automated reporting, giving it a comprehensive toolkit for optimization. Roiback also provides 31 shared features but adds 5 unique options, like urgency messaging, booking abandonment recapture, and social media integration, emphasizing conversion and engagement.

Both platforms have core booking engine features, but Neobookings’ advanced testing and reporting tools cater to hotels seeking ongoing optimization. Roiback’s social and promotional features support aggressive marketing strategies. Edge: Neobookings for feature breadth and innovation.

Which Has Better Customer Support: Neobookings or Roiback?

Neobookings’ customer support earns a perfect 5/5 rating, with reviews praising its personalized, fast, and effective assistance. Hoteliers cite its professional team as a key factor in trust and ongoing success, with clients feeling well-supported through continuous updates and proactive communication.

Roiback’s support is highly rated at 4.72/5. Customers appreciate responsiveness and personalized consulting, especially in strategic efforts to increase direct sales. However, some users note minor delays in technical support. Edge: Neobookings, given the recent review volume and perfect ratings.

Which Has More Integrations: Neobookings or Roiback?

Neobookings integrates with 20 verified partners, including notable names like Hotelchamp and Stripe, enabling essential hotel tech connections. Roiback boasts 27 verified partners, including major players like SiteMinder, D-Edge, and GuestCentric, with more extensive global coverage, especially in North America and Asia Pacific.

Both platforms support vital integrations, but Roiback’s broader partner network may offer more flexibility for hotels with complex or regional-specific system needs. Edge: Roiback, for its wider ecosystem.

Which Do Hoteliers Rate Higher: Neobookings or Roiback?

Neobookings, with its 37 reviews and recent positive feedback, has a high likelihood to recommend of 98%. Hotels across various segments, especially larger chains and those emphasizing digital marketing, praise its support, ease of use, and continuous product improvements.

Roiback’s 43 reviews show a 90% likelihood to recommend, with hospitality professionals appreciating its revenue tools and analytics. Smaller or boutique hotels often value Neobookings’ recent updates and support, leading to a slight edge for Neobookings in overall satisfaction.

How Much Do Neobookings and Roiback Cost?

Both platforms are priced at a base rate of $500 per month, with no additional implementation fees or trial period available. Since pricing models are similar, your decision should focus on value and features rather than cost, considering the different strengths each platform offers.

What Type of Hotel Should Use Neobookings?

• Hotels that want an all-in-one management system combining booking, payments, and digital marketing.
• Multi-property chains seeking centralized control and continuous product updates.
• Hotels prioritizing excellent support and personalized service.
• Properties looking for digital campaigns that directly increase bookings.
• Hotels in Europe, South America, or Central America with regional support needs.
• Hotels that value ongoing improvements and integrations, especially with channel managers and PMS.

Not ideal if you prefer a highly specialized booking engine without broader management tools or are seeking extensive global reach outside Europe and the Americas.

What Type of Hotel Should Use Roiback?

• Hotels focused on maximizing direct revenue through detailed analytics and promotional tools.
• Properties requiring extensive integration with channel managers, PMS, and third-party systems.
• Hotels targeting international guests with multi-language support.
• Larger hotels or chains wanting continuous feature updates and strategic consulting.
• Hotels in Europe, Asia Pacific, North America, or the Middle East seeking broad regional coverage.
• Hotels that value a flexible, customizable booking engine with social media and loyalty features.

Not ideal if your primary goal is an all-in-one management platform without specific focus on analytics or if your hotel operates solely in regions with limited Roiback support.

The Bottom Line for Hotels

Neobookings and Roiback both serve the core purpose of increasing direct bookings, but their approaches differ. Neobookings emphasizes an integrated, easy-to-use platform with recent positive reviews and a high customer satisfaction rate. Roiback offers a feature-rich environment geared toward data-driven revenue growth and extensive integrations.

Choose Neobookings if you want a unified platform with a strong support track record, especially if your hotel operates in Europe or the Americas. Opt for Roiback if your hotel benefits from advanced analytics, multi-region support, and tailored marketing campaigns to drive direct sales.

For hotels prioritizing operational simplicity, recent positive reviews, and ongoing support, Neobookings is the recommended choice. If your focus is on detailed insights, complex promotions, and regional flexibility, Roiback remains a strong contender.

Final note: Given the higher review count, more recent feedback, and superior overall ratings, Neobookings currently holds the edge. It’s the safer, more proven option for hotels looking to improve direct bookings and streamline operations.