Maximise commission-free bookings, accelerate growth and build guest loyalty with the industry’s #1 Booking Engine
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Roiback | Booking Engine
4.4 (40 REVIEWS)
HT Score
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Roiback | Booking Engine
Ranked 23 (out of 142) in Booking Engine
More Direct Bookings & Profitability. Booking Engine, Digital Marketing, Web Design, Contact Center.
89% recommended by 39 hotels
Bell - AI powered product analyst
I analyzed all of ROIBACK’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Roiback for its comprehensive features that enhance direct bookings and user experience. The platform excels in flexibility, reporting, and analytical tools, which help hotels optimize revenue and reduce costs. Users appreciate its smooth connectivity with channel managers and multi-language support but suggest improvements in speed, additional payment gateways, and user interface design. Roiback's robust support, including personalized consulting, drives successful direct sales strategies and superior customer experience.
What Types of Hotels ROIBACK is Popular For
Size
1 | X-Small (1-9 room)
2 | Small (10-24 room)
9 | Mid-Sized (25-74 room)
14 | Large (75-199 room)
14 | X-Large (200+ room)
Country
10 | Portugal
9 | Thailand
4 | Colombia
3 | Singapore
3 | United Arab Emirates
2 | Vietnam
1 | Uruguay
1 | Chile
1 | Spain
1 | United States of America
1 | Indonesia
Type
15 | Luxury Hotels
15 | Resorts
14 | Boutiques
14 | City Center Hotels
11 | Airport/Conference Hotels
10 | Branded Hotels
10 | Limited Service & Budget Hotels
6 | Bed & Breakfast & Inns
4 | Extended Stay & Serviced Apartments
2 | Casinos
2 | Vacation Rentals & Villas
1 | Hostels
1 | Motels
Region
15 | Asia Pacific
11 | Europe
6 | South America
3 | Middle East
1 | North America
Category
40 | Booking Engine
6 | Website Design
3 | Digital Marketing Agencies
Didn’t find what you were looking for?
What is ROIBACK?
Founded in 2010 | Headquarters in Mallorca | 141 employees
Roiback | Booking Engine is a sophisticated software solution designed specifically for hoteliers aiming to boost their direct bookings and enhance overall user experience. This platform stands out for its comprehensive features that help hotels optimize revenue and reduce operational costs. By offering flexible booking options, detailed reporting, and powerful analytical tools, Roiback enables hotels to make data-driven decisions that improve profitability.
The booking engine ensures smooth connectivity with channel managers, making it easier for hotels to manage multiple distribution channels seamlessly. Its multi-language support caters to a global audience, enhancing the booking experience for international guests. Moreover, Roiback offers robust support and personalized consulting, driving successful direct sales strategies and delivering an exceptional customer experience.
Ideal for hotels looking to streamline operations and increase direct bookings, Roiback integrates natively with main Channel Managers, Property Management Systems (PMS), and leading hotel tech suppliers. This ensures a cohesive and efficient management system that fits seamlessly into existing business operations. Overall, Roiback | Booking Engine is a valuable tool for hoteliers seeking to maximize revenue and provide a superior guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of ROIBACK products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
ROIBACK Reviews Analyzed: 27
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
ROIBACK Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by ROIBACK
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
ROIBACK's Provided Description:
"Roiback is an award-winning travel-tech company that helps hotels increase their Direct Sales and Profitability through its market-leading Booking Engine, Web Design, Digital Marketing, and Contact Center. Over 2.000 hotels worldwide use Roiback. We have native integrations with the main Channel Managers, PMS and the leading hotel tech suppliers to enhance the direct channel of hotels."
FAQs
Roiback | Booking Engine Alternatives
Not sure if ROIBACK is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Create, modify and manage reservations
Create, modify and manage reservations
Create, modify and manage your Call Center reservations in the most optimal way.
Automated collections and epayments
Automated collections and epayments
Fractionate, schedule and automate collections, offering more and better payment methods to your customers.
Reward your most loyal guests
Reward your most loyal guests
Reward your most loyal guests using the most advanced loyalty technology platform on the market.
Monetize & organize direct sales to travel agents
Monetize & organize direct sales to travel agents
Organize, structure, automate processes and monetize the distribution of your direct sales to travel agencies or companies.
Bundle flights and hotels
Bundle flights and hotels
It offers this package fully integrated into the booking engine. Offer the Flight + Hotel package directly from your hotel's official website thanks to this fully integrated and optimized solution for your direct sales.
Generate ancillary revenue with upsells
Generate ancillary revenue with upsells
Sell experiences that surprise to generate additional revenue and enhance your value proposition.
Increase conversion with price check widgets
Increase conversion with price check widgets
Increase your direct bookings by 15-30% thanks to Machine Learning applied to the personalization of each user's experience on the website.
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Web Design
Website Design
Inspire, attract and convert. With our creative approach, we aim to pique your visitors' interest from the first click. We start by thoroughly understanding your hotel's unique features and value proposition. Then, we translate this essence into a website that not only impresses visually, but also focuses on the user experience. Each element is strategically designed to attract potential guests and convert visitors into bookings.
Booking Engine
Booking Engine
Awarded booking engine, robust, fast and constantly evolving. In addition, it fits your hotel like a glove with more than 100 functionalities.
Digital Marketing Services
Digital Marketing Agencies
With over a decade dedicated to the hospitality industry and its complex digital technology ecosystem, our specialists will work as one of your business to achieve the highest return on investment.
Contact Center Software
Hotel Reservations Software
Contact center solution that is fully integrated into your direct channel, ensuring an optimal booking experience for your customers. With our technology and expertise, we maximize conversion opportunities and improve customer satisfaction, thus strengthening your position in the hotel market.
Price Check Widget
Direct Booking Tools
Increase your direct bookings by 15-30% thanks to Machine Learning applied to the personalization of each user's experience on the website.
Upselling & Ancillaries
Upselling Software
Sell experiences that surprise to generate additional revenue and enhance your value proposition.
ROIBACK Reviews Summary
Ease of Use
4.5/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Roiback | Booking Engine is the #23 most trending product in the Booking Engine category (out of 142) and the #555 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreROIBACK’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
ROIBACK Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
3
I don't want to review the product but the company itself
Marketing Specialist from in
Verified
7 months ago
8
Modern and user-friendly Booking Engine
Digital Marketing Director from 25-49 room Limited Service & Budget Hotel in Nusa Dua (Indonesia)
Verified
9 months ago
1. Intuitive Interface: Roiback's booking engine offers a user-friendly design, making it easy for guests to navigate and find the information they need. 2. Seamless Integration: The booking engine seamlessly integrates with your hotel's property management system (PMS), ensuring accurate availability and rate information. 3. Mobile-Optimiz...
Indonesia
Indonesia
Digital Marketing Director
Mid-Sized Hotel
8
ROI back evaluation performance
Head of Strategic Revenue and Innovation from 100 to 199 room Luxury Hotel in Tibubeneng (Bali)
Verified
9 months ago
the interface of booking enginee seamless , PPC and SEO can be monitored and evaluated personalize together by dedicated account manager, Website design is cuztomed based on customer jorney and our needs. Account maneger is very helpfull to give recommendation which need to improved direct booking hotel performance. This can be reduced the...
Bali
Bali
Head of Strategic Revenue and Innovation
Large Hotel
8
Roiback has improved a lot since the beginning.
Reservation Manager from 25-49 room Resort in Virginia Beach (United States of America)
Verified
9 months ago
We have seen quite of improvement in the BE and the service from support team is quite fast. So, bo complaint from our side.
United States of America
United States of America
Reservation Manager
Mid-Sized Hotel
9
In the located heart of Sukhumvit 23 Prime location on the business and commercial district
Sales Manager from 200 to 499 room Luxury Hotel in (Thailand)
Verified
9 months ago
I like to convey to guests the position and character make the guest understand our hotel as well, and correct way.
Thailand
Thailand
Sales Manager
X-Large Hotel
9
Specialized digital marketing that makes the difference
General Manager from 5 to 9 room Boutique in Singapore (Singapore)
Verified
9 months ago
With Roiback digital marketing agency specialised in hospitality, providing its clients a smart advertising platform built specifically for travel marketers, we see a difference in Roiback beyond just a booking engine as compared to others.
Singapore
Singapore
General Manager
X-Small Hotel
7
Booking Engine complicated to use for some function such as create promotion.
E-Marketing Manager from 25-49 room Bed & Breakfast & Inn in Samut Prakan (Thailand)
Verified
9 months ago
If hotel is not using channel manager, opening and closing sales are easy to use and easy to cancel & click no show booking
Thailand
Thailand
E-Marketing Manager
Mid-Sized Hotel
9
Roiback's booking engine is designed to be easy to navigate for both hoteliers and guests. Roiback also allow hotels to tailor the booking engine to match hotel brand and preferences. This includes options for design, language, and payment gateways. The platform offers detailed analytics and reporting tools, helping hoteliers track their booking performance, identify trends, and make data-driven decisions.
E-commerce Manager from 75-99 room Boutique in Ho Chi Minh City (Vietnam)
Verified
9 months ago
Roiback is known for providing excellent customer support. Their team of experts is available to assist hoteliers with any questions or issues they may encounter. This includes technical support, training, and ongoing assistance.
Vietnam
Vietnam
E-commerce Manager
Large Hotel
10
conversion #booking #mobile #revenue load time #upsell #booking engine
Director of Sales and Marketing from 100 to 199 room City Center Hotel in Abu Dhabi (United Arab Emirates)
Verified
9 months ago
the conversation of room night that give me more production and revenue .and less commission given to other OTA'S .
United Arab Emirates
United Arab Emirates
Director of Sales and Marketing
Large Hotel
10
Very user-friendly for the rate updating and monitor
Director of Revenue from 500+ room Branded Hotel in Singapore (Singapore)
Verified
9 months ago
- Rate grid very clear and easy reading
- Room supplement is able to set up for each room type, then we can easily update all room type rates by just input the master room rate.
Singapore
Singapore
Director of Revenue
X-Large Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Superb booking engine, that it is focus on direct sales needs, functionalities plus usability its orientated to help hoteliers to increase direct bookings. Plus not only the Their technology also the people behind the tecnology are very proffesional and helpfull.
Showing all answers to: "What does this product or service do well?"
Superb booking engine, that it is focus on direct sales needs, functionalities plus usability its orientated to help hoteliers to increase direct bookings. Plus not only the Their technology also the people behind the tecnology are very proffesional and helpfull.
Powerful Booking Engine with outstanding tailored features that meet Hotel's needs, allowing to get the most out of the booking engine. Its strong and vast integrations with all key players make it a truly reliable booking engine.
Roiback is the integral solution to boost our client's direct sales. Its booking engine is robust, fast and constantly evolving. It also offers other services for hotels such as web design, seo, sem, digital marketing...
As a technology partner, I have had the pleasure of collaborating with Roiback over the past years, and I am delighted to share my positive review of our partnership. Working with Roiback has been nothing short of exceptional, and their commitment to excellence and innovation in the travel industry is truly commendable.
Having established a successful partnership with RoiBack over a significant period, we have found their product, team, and support channels to be exceptional.
As RateIntel.io, we confidently endorse RoiBack as a company worth collaborating with. If they were compared to a hotel, they would undoubtedly be the equivalent of a 7-star establishment.
Question:
What differentiates this product or service from the competition?
Answer:
Their loyalty functionalities heps hoteliers to have better engagement with customers in order to increase the direct bookings and connects very smoothly into the CRM. Then other great product services is they provide a specific booking engine for mobile, which helps to have a better conversion rate.
Showing all answers to: "What differentiates this product or service from the competition?"
Their loyalty functionalities heps hoteliers to have better engagement with customers in order to increase the direct bookings and connects very smoothly into the CRM. Then other great product services is they provide a specific booking engine for mobile, which helps to have a better conversion rate.
Roiback offers a reliable product with strong customer service. As an award winning solution it continues to provide constant improvements and additional features in order to be the best fit for all their clients.
Exceptional user experience, design adapted to any device and mobile first, quick implementation, more than 20 languages, optimized for SEO and focused on the sale.
They are specialists in the hotel sector.
Roiback has demonstrated a deep understanding of the ever-evolving travel industry and has consistently implemented innovative features and functionalities. Their commitment to staying ahead of the curve and adapting to industry trends has allowed us to offer cutting-edge solutions to our mutual customers. The continuous improvements and regular updates to the platform have ensured that we can deliver a state-of-the-art booking experience to our users.
The RoiBack booking engine stands out for its remarkable compatibility with external integrations.
As an integration partner, I am thoroughly pleased with the exceptional level of team support and well-documented resources. The seamless experience provided by RoiBack makes collaboration remarkably effortless.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Tecnology is key to keep improving as company, but the most important is the people that are behind the techonology that have the same goals as you would have, such increasing direct bookings, they provide a big range of people that are truly experts in all areas of the hotel direct business ecosystem.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Tecnology is key to keep improving as company, but the most important is the people that are behind the techonology that have the same goals as you would have, such increasing direct bookings, they provide a big range of people that are truly experts in all areas of the hotel direct business ecosystem.
Check all the different features available and how they can benefit your Hotel, as well as the existing integrations. Get to know more about Roiback and its presence in different markets accross the globe.
His awards support him. Best Hotelier Booking Engine solution in Europe since 2016 and Best Hotelier Booking Engine solution in the world in 2021 and 2022. They also have great customer service and support 24/7.
We highly recommend Roiback to any company seeking a reliable and forward-thinking partner in the travel industry. From the initial onboarding process to ongoing maintenance and troubleshooting, their team is readily available and proactive in addressing needs and concerns.
RateIntel, being a newly established company, places significant reliance on partnerships for growth.
Despite our small size, RoiBack has consistently provided unwavering support and assistance whenever we require it. They have proven to be a highly trustworthy partner on whom we can always depend.
Recommended by
David Ezquerro Taylor
Chief Revenue Officer
@
PUSHTech CRM/CDP
Sara Evans
Growth & Partnerships Manager
@
XLR8 RMS
Tomeu Fiol
CMO
@
Hotelinking
Tiago Araújo
CEO
@
HiJiffy
Jose SIlva
Founder & CEO
@
RateIntel
David Ezquerro Taylor
Chief Revenue Officer
@
PUSHTech CRM/CDP
Sara Evans
Growth & Partnerships Manager
@
XLR8 RMS
Tomeu Fiol
CMO
@
Hotelinking
Tiago Araújo
CEO
@
HiJiffy
Jose SIlva
Founder & CEO
@
RateIntel
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ROIBACK Integrations
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Support
Unverified
ROIBACK has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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