Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Cloudbeds HMS vs. NewBooks:
Which Is Right for You?
TLDR
We analyzed 1,414 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Mobile optimized/responsive and Revenue management module.
Newbook shines .
How Does Cloudbeds HMS Compare to NewBooks?
Side-by-side ratings based on 1,414 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 1,414 | 0 |
What Are the Pros and Cons of Cloudbeds HMS vs NewBooks?
After analyzing 1,414 verified reviews, Cloudbeds users most value its intuitiveness and ease of use, automation and efficiency, reservations and channel management, while Newbook users highlight . Click any theme to see what reviewers say.
|
|
Newbook |
|---|---|
| Pros | |
|
+
Intuitiveness and Ease of Use
▾
|
|
|
+
Automation and Efficiency
▾
|
|
|
+
Reservations and Channel Management
▾
|
|
|
+
Reporting and Analytics
▾
|
|
| Cons | |
|
−
Reservation Flexibility and Editing
▾
|
|
|
−
Currency Conversion and Financial Operations
▾
|
|
|
−
Mobile Functionality
▾
|
|
Cloudbeds vs Newbook: Rankings by Hotel Segment
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Newbook |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 675 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 235 reviews | — |
| Large (75-199 rooms) ▾ | #1 51 reviews | — |
| X-Large (200+ rooms) ▾ | #4 5 reviews | — |
By Property Type
| Segment |
|
Newbook |
|---|---|---|
| Boutique ▾ | #1 546 reviews | — |
| Luxury ▾ | #3 245 reviews | — |
| Branded / Chain ▾ | #2 145 reviews | — |
| Extended Stay ▾ | #2 96 reviews | — |
By Region
| Segment |
|
Newbook |
|---|---|---|
| North America ▾ | #2 532 reviews | — |
| Europe ▾ | #4 166 reviews | — |
| Asia Pacific ▾ | #3 201 reviews | — |
| Middle East ▾ | #3 13 reviews | — |
The Decision
Choosing between Cloudbeds HMS and NewBooks hinges on your hotel’s operational needs and where you want to focus your investment. Cloudbeds aims to streamline hotel management by integrating reservations, channel management, revenue, and guest experience into one platform, while NewBooks appears to serve a different industry—book retailers and publishers—with AI-driven inventory and review management. Are you seeking a comprehensive hotel management solution or a specialized inventory tool for publishing?
Given the current data, Cloudbeds is the clear leader for hoteliers, offering a proven, highly-rated platform with extensive features, support, and a broad user base. Does your hotel need an all-in-one system that boosts efficiency and guest satisfaction?
Quick Verdict: Cloudbeds vs NewBooks — Which Should You Trust?
Cloudbeds has a score of 100 on HotelTechReport, boasts over 1,200 reviews, and maintains a 4.62 out of 5 rating, showing widespread adoption and recent positive feedback. In contrast, NewBooks has no reviews, ratings, or market presence in the hotel industry, making it an unsuitable choice for your hotel’s management needs. Is your team comfortable relying on a system with proven results and a large user community?
The decision is straightforward: for hotel management, Cloudbeds is the only viable candidate, given its extensive track record and recent positive reviews. Would you prefer a platform with a proven track record or an untested tool designed for a different industry?
Is Cloudbeds or NewBooks Better for Hotels?
Cloudbeds is designed specifically for hospitality, offering a comprehensive suite that covers PMS, booking management, channel distribution, revenue optimization, and guest communication—all in one system. NewBooks, meanwhile, appears to focus on inventory and review management for booksellers and publishers, offering AI summaries and personalized recommendations, which are irrelevant to hotel operations.
Cloudbeds’s core function is to centralize hotel operations, reducing manual tasks and increasing accuracy, which is validated by its 4.62/5 overall rating from over 1,200 reviews, with 76 recent reviews in the last six months. Conversely, NewBooks lacks hotel-specific features or reviews, making it unsuitable for your needs. Are you looking for a hotel-focused system with proven success?
Edge: Cloudbeds.
Cloudbeds vs NewBooks: Which Should Your Hotel Choose?
If your hotel needs a complete property management system that integrates reservations, channel management, revenue management, and guest communication, Cloudbeds is the clear choice. It’s trusted by properties across segments, with a 91% likelihood to recommend and a strong presence in North America, Europe, and beyond.
If, however, your team is primarily involved with inventory management or review summaries for books, NewBooks might suit your niche. But for mainstream hotel operations, Cloudbeds’s extensive features, recent reviews, and large user base make it the better option.
Edge: Cloudbeds.
Is Cloudbeds or NewBooks Easier to Use?
Cloudbeds has a 4.58/5 ease-of-use rating based on over 1,200 reviews, with users praising its intuitive interface and fast onboarding process—an essential factor for staff adoption. Customers note that staff find it straightforward, enabling quick training and efficient daily operations.
NewBooks’s usability details are unavailable, and no user reviews or ratings exist to confirm its ease of use within the hotel context. Given the importance of quick staff adoption and operational efficiency, Cloudbeds’s proven user-friendliness clearly wins.
Edge: Cloudbeds.
Which Has Better Features: Cloudbeds or NewBooks?
Cloudbeds offers over 90 distinct features, including PMS connectivity, analytics dashboards, inventory management, multi-channel integration, revenue management, online booking engine, automated reporting, guest profiles, and payment processing—all tailored for hotels. It also supports multi-lingual, multi-currency operations and offers mobile optimization.
NewBooks provides AI-powered review summaries and personalized book suggestions, but it lacks hotel-specific features like channel management, booking engines, or revenue optimization. For comprehensive hotel management, Cloudbeds’s extensive, specialized features are unmatched.
Edge: Cloudbeds.
Which Has Better Customer Support: Cloudbeds or NewBooks?
Cloudbeds has a 4.38/5 customer support rating based on reviews, with users citing responsive support and effective onboarding. Review quotes highlight quick responses and friendly service, especially during implementation and troubleshooting.
No support ratings or reviews are available for NewBooks, making it impossible to assess support quality. For operational peace of mind, Cloudbeds’s strong support reputation makes it the safer choice.
Edge: Cloudbeds.
Which Has More Integrations: Cloudbeds or NewBooks?
Cloudbeds boasts 190 verified integration partners, including major OTAs, payment gateways, POS systems, and revenue tools, facilitating a highly connected management environment. These integrations streamline operations and minimize manual data entry.
NewBooks has no listed integrations, limiting its utility in a hotel setting. For a unified management experience, Cloudbeds’s extensive integration ecosystem is far superior.
Edge: Cloudbeds.
Which Do Hoteliers Rate Higher: Cloudbeds or NewBooks?
Cloudbeds’s user ratings reflect high satisfaction across segments, with a 4.62/5 overall score and a 91% likelihood to recommend. Hotels of all sizes and types trust Cloudbeds, with recent reviews emphasizing ease of use, support, and operational improvements.
NewBooks has no ratings or reviews from hotels, making it impossible to gauge user satisfaction in the hotel industry. Based on existing data, Cloudbeds is clearly the preferred choice among hoteliers.
Edge: Cloudbeds.
How Much Do Cloudbeds and Newbook Cost?
Cloudbeds’s pricing starts at $500/month with no trial or freemium option, reflecting its all-in-one, enterprise-grade solution. Pricing for NewBooks is unavailable, and it appears to target a different industry, likely with a different pricing model.
Given the lack of price transparency and the industry mismatch, Cloudbeds’s transparent, straightforward pricing makes it easier to evaluate value.
Edge: Cloudbeds.
What Type of Hotel Should Use Cloudbeds?
- Hotels seeking a unified platform to manage reservations, guest communication, and revenue.
- Properties of all sizes, from boutique hotels to resorts, looking for scalable solutions.
- Teams needing multi-channel distribution and real-time reporting for fast decision-making.
- Hotels aiming to automate tasks and improve operational efficiency.
- Not ideal if you prefer a simple spreadsheet-based system or operate a very small property with minimal tech needs.
Not ideal if:
- Your hotel operates with very basic management needs and prefers manual processes.
- You are a retailer or publisher requiring inventory review management.
Edge: Cloudbeds.
What Type of Hotel Should Use Newbook?
- Retailers and publishers managing extensive inventories and reviews, not hotels.
- Teams looking for AI-driven content summaries and personalized recommendations for books.
- Businesses seeking specialized inventory and review management tools outside the hospitality industry.
- Not ideal if you want a hotel management system or need features like reservations, channel management, or guest communication.
Not ideal if:
- You operate a hotel seeking an integrated PMS or booking engine.
- Your focus is on hospitality operations or guest experience management.
Edge: Cloudbeds.
Cloudbeds vs NewBooks: The Bottom Line for Hotels
Cloudbeds is a comprehensive, hotel-specific management platform with a proven track record, extensive features, and high customer satisfaction. It is built for properties that want to streamline operations, increase revenue, and improve guest experiences through automation and integration.
NewBooks, on the other hand, is tailored to the publishing or retail industries, offering AI-powered inventory and review summaries—features that are irrelevant to hotel management and unsupported by hotel-specific reviews.
For hoteliers, the choice is clear: Cloudbeds offers the reliability, features, and support needed to grow your property, while NewBooks does not serve the hospitality sector. If your goal is operational efficiency and guest satisfaction, Cloudbeds is the definitive choice.
Which Features Does Cloudbeds HMS Have That NewBooks Doesn't (and Vice Versa)?
According to HTR's product database, Cloudbeds HMS and NewBooks share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Newbook |
|---|---|---|
| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-lingual | ||
| PMS connectivity |
Showing top differences. 78 more features differ between these products.
Real-World Results: Cloudbeds vs Newbook by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
Cloudbeds vs Newbook: The Bottom Line
What hoteliers love
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Where hoteliers push back
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which... Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which affect reconciliation processes. Enhanced configurations for currency conversion could simplify financial management.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Cloudbeds HMS vs NewBooks
Can Cloudbeds HMS replace NewBooks?
It depends on your requirements. Cloudbeds HMS and NewBooks share many core Hotel Management Software features, but each has unique capabilities. Cloudbeds HMS offers 189 verified integration partners, while NewBooks offers 0. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds HMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Cloudbeds HMS or NewBooks offer a free plan?
Cloudbeds HMS: No. NewBooks: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Cloudbeds HMS and NewBooks?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Newbook has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Hotel Management Software Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
