The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Newway shines .
SIHOT shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, Newway users most value its , while SIHOT users highlight advanced support and training, quick issue resolution, integrations and custom interfaces. Click any theme to see what reviewers say.
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Advanced Support and Training
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Quick Issue Resolution
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Integrations and Custom Interfaces
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Flexibility and Adaptability
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User Interface and Modernization
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Financial Reporting and Customization
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Detailed Reporting and Analytics
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Newway |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #40 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #26 21 reviews |
| Large (75-199 rooms) ▾ | — | #16 9 reviews |
| X-Large (200+ rooms) | — | #30 1 reviews |
By Property Type
| Segment | Newway |
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|---|---|---|
| Boutique ▾ | — | #35 15 reviews |
| Luxury ▾ | — | #30 11 reviews |
| Branded / Chain ▾ | — | #25 13 reviews |
| Extended Stay ▾ | — | #28 5 reviews |
By Region
| Segment | Newway |
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|---|---|---|
| Europe ▾ | — | #17 31 reviews |
| Middle East | — | #25 1 reviews |
Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Both Newway by Newway and SIHOT by SIHOT aim to streamline hotel management, but they differ significantly in their market presence, features, and user feedback. While Newway’s offering is largely untested with no reviews, SIHOT stands out with a robust review base, high user ratings, and recent positive feedback.
Given the current data, SIHOT appears to be the more reliable choice for a hotel seeking a proven, feature-rich PMS. But does SIHOT truly match your hotel’s specific needs?
Both Newway and SIHOT aim to facilitate hotel operations and improve revenue, but they approach this goal differently. Newway is positioned as an AI-rich revenue management tool with a focus on financial performance optimization, yet it has no available reviews or recent user feedback. SIHOT, on the other hand, provides a comprehensive, modular PMS solution that integrates front office, reservation, and property management functions.
SIHOT’s recent reviews underscore its strength, with a 4.77/5 overall rating, more than 39 reviews, and a high likelihood to recommend of 93%. Conversely, Newway has zero ratings, reviews, or user feedback, making it impossible to assess its actual performance or user satisfaction. This stark contrast makes SIHOT the more transparent and reliable option.
Are you willing to trust a product without any user feedback, or do you prefer a system with proven satisfaction and recent reviews?
If your hotel needs an established, versatile PMS with extensive integrations and modular features, SIHOT is the clear choice. It’s suitable for a wide range of property types, especially those looking to streamline operations across multiple locations or require advanced reporting and customization.
However, if your hotel is seeking a new, AI-driven revenue management platform that promises to optimize profitability through sophisticated algorithms, Newway might appeal—yet the lack of reviews or case studies makes it a risky pick. For now, SIHOT’s proven track record and detailed user feedback make it the safer, more dependable option.
In summary, if reliability and proven performance matter most, SIHOT should be your choice. If innovation with no current user data is acceptable, then explore Newway further.
SIHOT’s user interface scores a 4.49/5 based on reviews, indicating a generally positive experience. Users praise its flexible, dynamic interface and high onboarding scores of 4.73/5, emphasizing ease of learning and staff adoption. Support also scores well at 4.62/5, with many reviewers noting quick, effective assistance.
Newway, however, has no available ratings on ease of use or onboarding, leaving its user-friendliness uncertain. Its lack of reviews suggests limited real-world feedback on how intuitive or staff-friendly the platform truly is.
Edge: SIHOT.
SIHOT offers a broad suite of 48 features, including guest CRM, gift vouchers, booking engine, mobile app, task management, online check-in/out, integrated payment processing, revenue management, and more. Its modular design allows customization based on your hotel’s needs.
Newway provides no listed features, making it impossible to compare functionalities directly. Its positioning as a revenue management system suggests a focus on financial analysis rather than operational management.
Edge: SIHOT.
SIHOT’s customer support scores a 4.62/5, with reviews highlighting its quick, competent assistance and ongoing support through online training and CRM calls. Users appreciate the responsiveness and professionalism of the support team.
Newway, lacking any reviews, offers no data on support quality. Without user feedback, it’s impossible to gauge whether their customer service matches industry standards.
Edge: SIHOT.
SIHOT provides 60 verified integrations, including major partners like Omnibees, Profitroom, Channel Manager, and Payment Terminals. Its flexible, customizable approach makes it suitable for hotels needing extensive connectivity.
Newway currently has no verified integrations listed, which could limit its ability to connect with other systems your hotel relies on. This potentially restricts operational flexibility.
Edge: SIHOT.
SIHOT’s reviews, though limited to 39, are recent and highly favorable, with an overall rating of 4.77/5. Its users across various hotel segments—particularly city center hotels and boutique properties—rate it highly, emphasizing operational efficiency and support.
Newway has no reviews, making it impossible to determine user satisfaction. This leaves SIHOT as the clearly higher-rated choice based on current feedback.
Edge: SIHOT.
Both products do not publicly disclose detailed pricing models or costs. Newway does not offer a trial or freemium option, and SIHOT similarly lacks transparent pricing details, requiring direct contact for quotes.
Without specific pricing data, your evaluation should focus on the value delivered by proven features and support.
Not ideal if your hotel requires comprehensive operational management, extensive integrations, or proven reliability.
Not ideal if your hotel prefers a cloud-only, low-cost, or highly modernized interface not yet reflected in user reviews.
SIHOT’s core strength lies in its established, comprehensive feature set supported by extensive user feedback and recent positive reviews. It’s suitable for hotels requiring robust operational tools, multiple integrations, and a flexible management system.
Newway, while promising as a revenue management platform, offers no current user feedback or proven track record. Its lack of reviews and features makes it a speculative choice for most hotels, especially those that need proven reliability.
If your hotel values tried-and-true solutions with ongoing support, SIHOT is the clear winner. Only consider Newway if you’re willing to take a risk on an untested, emerging platform focused on AI-driven revenue insights.
According to HTR's product database, Newway and SIHOT share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Newway |
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| Booking Engine | ||
| Calendar view | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Newway and SIHOT share many core Property Management Systems features, but each has unique capabilities. Newway offers 0 verified integration partners, while SIHOT offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SIHOT leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Newway: No. SIHOT: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Newway has an HT Score of 0 and SIHOT has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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