Compare Nivula Reputation vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging

NIVULA SA

Nivula Reputation

7 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

111 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews

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Compare Nivula Reputation vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging

Reputation Management vendor comparison between Nivula Reputation vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging. Find out which Reputation Management is right for you based on realtime data from 232 verified hotelier reviews across 40 countries.

NIVULA SA

NIVULA SA

Ranked 14 (out of 54)

5.0
7 reviews
View profile
SiteMinder

SiteMinder

Ranked 6 (out of 74)

4.8
111 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile

Ratings Summary

HT Score

Nivula Reputation

unranked HTScore Icon

SiteMinder Guest Engagement (Messaging)

83 HTScore Icon

Smart Host Messaging

82 HTScore Icon
Popularity

Nivula Reputation

7 verified reviews

SiteMinder Guest Engagement (Messaging)

111 verified reviews

Smart Host Messaging

114 verified reviews
Likelihood to Recommend

Nivula Reputation

99%

SiteMinder Guest Engagement (Messaging)

95%

Smart Host Messaging

94%
Ease of Use

Nivula Reputation

5

SiteMinder Guest Engagement (Messaging)

4.7

Smart Host Messaging

4.7
ROI

Nivula Reputation

5

SiteMinder Guest Engagement (Messaging)

4.6

Smart Host Messaging

4.4
Implementation

Nivula Reputation

5

SiteMinder Guest Engagement (Messaging)

4.6

Smart Host Messaging

4.6
Customer Support

Nivula Reputation

5

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Certificate of Excellence

Nivula Reputation

SiteMinder Guest Engagement (Messaging)

Smart Host Messaging

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Nivula Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

NIVULA SA
vs.
SiteMinder
vs.
Smart Host GmbH

Customers

Top 3 Segments

Nivula Reputation

Luxury Hotels - 43%
Hostels - 14%
City Center Hotels - 14%

SiteMinder Guest Engagement (Messaging)

Boutiques - 24%
City Center Hotels - 18%
Resorts - 13%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%
Featured clients
-

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

NIVULA SA Average NIVULA SA

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Nivula Reputation

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
NIVULA SA
vs.
SiteMinder
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Nivula Reputation

Complete, fast and Easy!!

Receptionist from Syracuse (Italy)

SiteMinder Guest Engagement (Messaging)

Seamless Connectivity and Efficiency for Modern Hoteliers

Online Distribution Manager from Pak Kret (Thailand)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)
Most Positive Review

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
Most Critical

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
References
-

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Nivula Reputation

NIVULA SA doesn't have any integrations

SiteMinder Guest Engagement (Messaging)

Property Management Systems (71) Booking Engine (34) Revenue Management Systems (32)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Articles

Nivula Reputation

NIVULA SA doesn’t have any recent articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles