Octorate (Property Management System) vs. RMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Octorate is a lesser-known platform with no recent reviews, while RMS boasts a solid reputation backed by over 293 reviews, with recent feedback from 20 users in the last six months. RMS’s higher review count and more current feedback make it the stronger option for your hotel’s tech needs today. Both aim to streamline operations, but how do they compare in specific areas?

Is Octorate or RMS Better for Hotels?

Octorate and RMS both serve as all-in-one platforms designed to simplify hotel management and distribution. Octorate emphasizes centralizing reservations, housekeeping, invoicing, and guest communication within a single dashboard, offering native integrations with OTAs and channel managers. RMS, on the other hand, combines property management with advanced automation tools, real-time insights, and a guest portal, making it a comprehensive platform for diverse property types. The key divergence lies in RMS’s broader feature set and larger user base, which suggests a more mature platform. Are you prioritizing a more extensive, established system?

RMS vs Octorate: Which Should Your Hotel Choose?

If your hotel needs a scalable, multi-property system with extensive integrations, robust reporting, and a proven track record, RMS is the clear choice. RMS is better suited for properties looking to grow quickly, with features like trust accounting, in-depth reporting, and a guest portal that enhances the guest experience. Conversely, if your hotel requires a straightforward, cloud-based PMS with native channel connectivity and a focus on small to mid-sized operations, Octorate could fit. It offers unique features like an open API, analytics dashboard, and advanced rate intelligence, but RMS’s larger feature set and recent reviews make it more compelling overall.

Is Octorate or RMS Easier to Use?

RMS scores slightly higher in ease of use with a 4.28/5 rating from 293 reviews, compared to Octorate’s 0/5 rating—which indicates no recent reviews or perhaps a lack of user feedback. RMS’s support team is often praised for helpful, prompt assistance, with users describing it as “very helpful” and “fast.” Octorate’s onboarding and UI are not rated, but the absence of recent reviews makes RMS’s ease of adoption the safer bet. Edge: RMS.

Which Has Better Features: Octorate or RMS?

Octorate offers 25 features exclusive to its platform, including an open API, analytics dashboard, metasearch connectivity, multi-property management, and rate intelligence. RMS provides 30 unique features, such as a guest CRM, booking engine, POS, housekeeping module, and guest app, making it more comprehensive for full-scale operations. Both platforms share 44 features, but RMS’s broader suite supports complex needs like group bookings, automated space optimization, and integrated payment terminals. Edge: RMS.

Which Has Better Customer Support: Octorate or RMS?

While Octorate’s support details are limited, RMS’s reviews consistently highlight its proactive, knowledgeable support team. Customers praise RMS’s quick responses, with quotes like “support team is very helpful and immediate,” and a “support team contact me immediately after I left a message.” RMS’s support ratings of 4.48/5 from 293 reviews far surpass Octorate’s zero recent support reviews, making RMS the better-supported platform. Edge: RMS.

Which Has More Integrations: Octorate or RMS?

RMS boasts a total of 112 verified partners, compared to Octorate’s 28. RMS shares 9 integrations with Octorate, including Expedia, Airbnb, and TripAdvisor, but RMS also offers integrations with CRM, POS, and advanced payment systems. RMS’s extensive partner network supports complex, multi-channel distribution and operational needs. Octorate’s integrations are more limited but focus on primary OTA connections. For broader connectivity, RMS clearly leads. Edge: RMS.

Which Do Hoteliers Rate Higher: Octorate or RMS?

RMS’s overall rating of 4.56/5 from 293 reviews is significantly higher than Octorate’s 0/5, which likely reflects a lack of recent, detailed feedback. RMS is particularly rated highly by hotels in the mid-sized and boutique segments, with a 4.75/5 rating for independent hotels and 4.53/5 overall. Octorate’s missing recent reviews make it difficult to assess, but RMS’s consistent high ratings suggest better user satisfaction. Edge: RMS.

How Much Do Octorate and RMS Cost?

Octorate’s pricing starts at $1,100 per month, with no free trial or lock-in, while RMS costs $800 per month, also without a trial. The price difference is modest, but RMS’s lower entry fee combined with its feature depth offers more value per dollar, especially considering its larger integration network and robust functionality.

What Type of Hotel Should Use Octorate?

• Hotels that operate small to mid-sized properties, such as B&Bs, hostels, or boutique hotels, seeking an intuitive PMS with native channel management.
• Teams that prefer a straightforward, cloud-based system with automation features like guest communication and rate intelligence.
• Properties that want rapid onboarding and simple pricing models without complex integrations.
• Not ideal if your hotel requires advanced automation, multi-property management, or extensive reporting capabilities.

What Type of Hotel Should Use RMS?

• Hotels, resorts, and RV parks needing scalable solutions with support for complex operations.
• Teams that prioritize trust accounting, detailed reporting, and automation tools like guest profiles and POS.
• Properties with multiple locations seeking seamless multi-property management and integrations with numerous OTAs.
• Not ideal if your hotel is very small, with minimal operational complexity, or if cost is a primary concern—since RMS’s features are geared towards larger or expanding properties.

RMS vs Octorate: The Bottom Line for Hotels

RMS is a more established, feature-rich platform supported by a large, recent user base. Its high review count and current ratings make it the clear leader for hotels seeking a scalable, comprehensive PMS capable of managing complex operations. RMS’s greater integration options, support quality, and user satisfaction justify its higher overall rating.

Octorate, while suitable for smaller properties that value simplicity and native channel management, lacks recent reviews and extensive features. For hotels aiming for growth, automation, and better connectivity, RMS is the more reliable choice.

If your hotel needs a robust, scalable solution with proven support and features, RMS stands out as the more dependable platform. Choose RMS if you prioritize growth, automation, and a platform trusted by thousands of hotels worldwide. Opt for Octorate if your focus is on straightforward management for smaller operations with fewer complex needs.