Mews PMS vs. Octorate (Property Management System):
Which Is Right for You?

The Decision

Both Mews PMS and Octorate aim to streamline hotel operations, but they do so through markedly different approaches and strengths. Mews offers a comprehensive, highly-rated platform with extensive integrations and a reputation for user satisfaction, whereas Octorate presents a more straightforward, all-in-one solution with strong OTA certifications and a focus on automation. Your choice hinges on your hotel's size, complexity, and specific operational priorities.

Given the current review data and recent feedback, Mews emerges as the more proven and widely adopted platform. Are you ready to see which system aligns best with your hotel’s unique needs?

Is Mews PMS or Octorate Better for Hotels?

Mews and Octorate both serve hotels seeking to automate and centralize operations, but their core strengths differ significantly. Mews’s platform is designed for scalability and customization, with a focus on automation, integrations, and guest-centric features that support a broad range of property types. Conversely, Octorate emphasizes ease of use, OTA connectivity, and automation within a simplified dashboard, making it suitable for smaller or less complex properties.

The key difference is that Mews boasts a higher overall rating—4.62 out of 5 with 758 reviews, compared to Octorate’s zero rating due to lack of reviews—and more recent feedback, making it the more thoroughly validated choice. Does your hotel need broad customization and a large ecosystem, or is simplicity and OTA management your priority?

Mews PMS vs Octorate: Which Should Your Hotel Choose?

If your hotel operates at a medium to large scale, requires extensive integrations, or manages multiple properties, Mews is the clear choice. Its features like multi-lingual, multi-currency support, a guest CRM, automated space optimization, and a robust Marketplace make it ideal for hotels seeking flexibility and scalability.

On the other hand, if your property is smaller, with straightforward operations focused on OTA connectivity and automation, Octorate offers a streamlined, cost-effective solution. Octorate’s native channel management and automation tools are well-suited for properties that prioritize OTA distribution and ease of management with minimal customization.

Is Mews PMS or Octorate Easier to Use?

Mews’s user interface is highly rated at 4.7/5, with many reviews praising its intuitive, modern design and simple onboarding process. The onboarding experience is rated 4.39/5, and users highlight the ease of remote setup, especially for small properties or boutique hotels. Support responsiveness is generally positive, though some users note occasional bugs, which are typically addressed promptly.

Octorate, lacking detailed user feedback and reviews, makes it difficult to assess its UI/UX. However, given its focus on simplicity and automation, it’s presumed to be user-friendly for smaller operations. Edge: Mews.

Which Has Better Features: Mews PMS or Octorate?

Mews offers 43 shared features plus 16 unique to it, including guest profiles, integrated payments and kiosks, automated room assignments, GDPR compliance, and SOC2 certification—supporting complex operations and high security. Its extensive ecosystem includes over 1,000 integrations, advanced revenue management, and automation tools.

Octorate has 26 features unique to it, such as a drag-and-drop calendar, electronic invoicing, and AI-powered guest communication. While it covers essential operational needs, it lacks the breadth and depth of automation and integrations that Mews provides.

Edge: Mews.

Which Has Better Customer Support: Mews or Octorate?

Mews’s support ratings are 4.27/5, with many reviews mentioning responsive, knowledgeable support teams that resolve issues efficiently. Customers appreciate the onboarding process and ongoing assistance, although some report occasional bugs that are quickly fixed.

Octorate, with no recent reviews or detailed feedback available, can’t be reliably compared. Given Mews’s high review volume and recent feedback, it has the edge in support.

Which Has More Integrations: Mews or Octorate?

Mews impresses with over 336 verified partners, including key channel managers, revenue tools, and third-party integrations. Its open API and Marketplace foster a highly customizable environment suitable for complex, multi-channel operations.

Octorate has 28 verified partners, primarily focused on OTA connectivity and basic channel management. While it offers integrations with major OTAs, its ecosystem is significantly smaller.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Octorate?

Mews’s recent reviews reflect a 4.62/5 overall rating, with 98 reviews in the last six months, and a 93% likelihood to recommend—evidence of strong current user satisfaction. It is highly rated across various segments, especially boutique, independent, and city hotels.

Octorate lacks recent reviews, making it impossible to gauge current user satisfaction. Therefore, Mews’s proven reputation and recent positive feedback give it the edge.

How Much Do Mews and Octorate Cost?

Mews’s pricing starts at $900/month, with no free trial or implementation fees, and is generally considered cost-effective considering its extensive features. Octorate charges $1,100/month with a 30-day free trial; its higher price point may reflect its OTA-centric focus.

Both platforms use subscription models, but Mews’s pricing appears more competitive relative to the depth of its features and recent user satisfaction.

What Type of Hotel Should Use Mews?

• Hotels that operate multiple properties and need centralized management.
• Boutique, independent, or city-center hotels seeking automation and customization.
• Hotels aiming for scalability and a broad integrations ecosystem.
• Properties prioritizing guest experience with features like contactless check-in and guest apps.
• Teams that value a modern, intuitive interface and extensive support.

Not ideal if your hotel is a small, single-property operation with minimal integration needs.

What Type of Hotel Should Use Octorate?

• Small hotels, B&Bs, hostels, and vacation rentals that prioritize OTA management.
• Properties seeking a simple, all-in-one dashboard without extensive customization.
• Hotels with limited operational complexity needing automation and multi-channel distribution.
• Managers who want a straightforward, cost-effective solution focusing on reservations and guest communication.

Not ideal if you require advanced automation, multi-property management, or extensive integrations.

The Bottom Line for Hotels

Mews and Octorate serve different hotel management needs, but Mews’s superior review volume, recent user feedback, and richer feature set make it the clear leader for most properties. Its robust ecosystem supports growth, automation, and guest satisfaction across diverse hotel types.

Choose Mews if your hotel needs scalability, extensive integrations, and a proven track record of user satisfaction. Octorate is better suited for simpler operations focused on OTA connectivity and straightforward automation, especially for smaller properties.

In conclusion, if your goal is to future-proof your property with a flexible, well-supported, and highly-rated PMS, Mews is the more dependable choice. For smaller, OTA-centric properties, Octorate offers a streamlined, budget-friendly alternative—but with fewer features and less recent validation.