The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
OnRes shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, OnRes users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel's operational efficiency and guest experience. Both OnRes PMS and Sirvoy aim to streamline your booking, front desk, and operational tasks, but they serve very different hotel profiles and needs. OnRes is a comprehensive, feature-rich platform with a focus on larger or more complex properties, while Sirvoy emphasizes ease of use and affordability for small to medium-sized hotels and B&Bs.
Given the stark difference in review counts and recency—with Sirvoy boasting 95 reviews over recent months compared to OnRes's zero reviews—Sirvoy's insights offer a more current reflection of real user experiences. So, which system currently stands out as the better choice?
OnRes PMS and Sirvoy both address core hotel management challenges like reservations, guest data, and channel distribution. However, OnRes's absence of recent reviews and a perfect 0/5 rating from 0 reviews make it difficult to gauge its current user satisfaction or feature relevance. Conversely, Sirvoy's 95 reviews, with 32 recent ones, reveal a high user satisfaction score of 83.93 HT Score and a 94% likelihood to recommend, indicating a proven track record.
While OnRes touts itself as "the most feature-rich, cost-effective, all-in-one hotel management system," its lack of recent feedback raises questions about ongoing support and updates. Sirvoy's consistent recent positive reviews highlight its user-friendly design, reliable support, and ongoing improvements. Do you want a solution with a proven, well-documented track record today?
If your hotel needs a straightforward, reliable PMS with excellent customer support, Sirvoy is the clear choice. It is especially suitable if you operate a small to medium-sized property, like a B&B, hostel, or boutique hotel, where ease of use and prompt support matter most.
On the other hand, if your property demands advanced features, extensive integrations, and a scalable platform for large or complex operations, OnRes’s claim to being "industry leading" could appeal. However, with no recent reviews or ratings, it’s difficult to verify whether OnRes currently meets those promises.
In summary, for most hotels seeking proven reliability, ease of onboarding, and ongoing customer support, Sirvoy is the recommended route. If your hotel is a large operation with complex needs and extensive integration requirements, OnRes might still be worth exploring further, though current user feedback is lacking.
Sirvoy’s UI scores an impressive 4.64 out of 5, with 95 reviews emphasizing its intuitive, straightforward interface. Customers praise its easy onboarding process, with a recent review stating: “Support is excellent, and software is super easy to use,” reflecting high ease of use and quick staff adoption.
OnRes, however, reports zero reviews and a 0/5 overall rating, offering no recent data on its user experience. The absence of reviews suggests either very limited adoption or a lack of recent updates that could frustrate new users.
Edge: Sirvoy.
OnRes claims to be "the most feature-rich" PMS, but its offering appears to be entirely unverified, with zero features listed or demonstrated in recent reviews. Sirvoy, meanwhile, boasts 43 features including multi-lingual support, channel management, booking engine, guest messaging, online check-in/out, and integrated payment processing.
While Sirvoy's features are tailored for small to medium properties, their breadth covers essential operational needs effectively. OnRes’s lack of documented features and zero recent reviews make it impossible to confirm its capabilities.
Edge: Sirvoy.
Sirvoy’s customer support receives an outstanding 4.85 out of 5 rating based on recent reviews, with users describing it as “responsive,” “helpful,” and “thorough.” One review states, “Their online chat and assistance are superlative,” emphasizing prompt, effective help.
OnRes, with no reviews, provides no recent data on support quality. Its vendor claims of support are unverified, posing a risk if your team requires reliable assistance.
Edge: Sirvoy.
Sirvoy features 21 verified integrations, including major booking channels and payment providers like Booking.com, Expedia, and TrustYou. It integrates with numerous partners such as Cloudbeds, Cendyn, and Oaky, giving your hotel flexible options for distribution and guest engagement.
OnRes, however, only lists two verified partners—Whistle and OnRes itself—indicating significantly limited integration options. For hotels that rely on multiple distribution channels and third-party tools, Sirvoy offers broader connectivity.
Edge: Sirvoy.
With 95 reviews, Sirvoy’s current overall rating of approximately 83.93 HT Score and a 94% likelihood to recommend reflect strong recent user satisfaction. Review comments highlight its ease of use, customer support, and affordability across diverse property types.
OnRes’s zero reviews and score of 0/5 mean it has no recent user feedback to support its claims. Without current ratings, it’s not possible to determine the current user sentiment.
Edge: Sirvoy.
OnRes does not publicly list its pricing, which suggests a custom quote model likely aimed at larger clients. Conversely, Sirvoy offers a transparent base price of $200 per month, with no setup fees or hidden costs, making it straightforward for small and medium properties to budget.
Given Sirvoy’s clear pricing and recent positive reviews, it offers predictable costs aligned with its feature set, while OnRes’s pricing remains opaque.
Not ideal if your hotel is small, new, or prefers an out-of-the-box solution with proven user feedback.
Not ideal if your property requires highly specialized or enterprise-level features not covered by Sirvoy.
Core Difference:
OnRes aims to be an all-encompassing, feature-rich PMS suitable for large or complex properties, but it currently lacks recent user feedback. Sirvoy emphasizes ease of use, affordability, and strong customer support for small to medium hotels, backed by a solid recent review base.
When to choose OnRes:
If your hotel operates at a scale demanding extensive integrations and customization, and you’re prepared to invest in a tailored solution, OnRes could fit. Its focus on detailed operations and channel management might be advantageous for large properties.
When to choose Sirvoy:
For properties that prioritize simplicity, quick deployment, and dependable support—especially small hotels, B&Bs, and hostels—Sirvoy is the safer, more proven choice. Its recent reviews confirm ongoing satisfaction and effective features.
Final Verdict:
Given the current review landscape, Sirvoy is the recommended option for most hoteliers today. Its high recent ratings, ease of use, and broad feature set make it the better choice for small and medium properties. OnRes, without recent validation, remains a potential contender for larger, more complex operations but requires further user feedback to confirm its value.
According to HTR's product database, OnRes PMS and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. OnRes PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. OnRes PMS offers 2 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OnRes PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. OnRes has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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