OpenHotel PMS vs. Resort Data:
Which Is Right for You?

The Decision

Choosing the right property management system is critical for your hotel's efficiency, revenue, and guest experience. OpenHotel PMS and Resort Data serve different segments and needs, but based on recent reviews and ratings, OpenHotel’s platform stands out as the more proven and widely adopted solution. Your decision hinges on whether you prioritize flexibility, usability, and comprehensive features or are considering a more niche, customizable platform.

OpenHotel’s extensive review history and high satisfaction scores make it the more confident choice. Resort Data, while reputable in its niche, lacks recent reviews and user feedback to support a clear recommendation. Are you ready to explore which aligns best with your hotel’s specific needs?

Quick Verdict

OpenHotel PMS is the clear leader due to its higher review count, recent positive feedback, and broader feature set. With a 4.81/5 overall rating based on 57 reviews and a dedicated user base across North America and Europe, it demonstrates consistent performance and customer satisfaction. Resort Data’s total absence of recent reviews and a 0/5 rating makes it a less reliable option at this stage.

If you’re seeking a proven, user-friendly system trusted by hundreds of hoteliers, OpenHotel is the better option. Resort Data may appeal to niche operations with highly specific needs, but limited recent feedback raises questions about ongoing support and feature updates.

Is OpenHotel or Resort Data Better for Hotels?

OpenHotel and Resort Data aim to streamline hospitality operations, but their approaches and current customer feedback differ significantly. OpenHotel offers an integrated platform with extensive features like channel management, revenue modules, and guest communication tools, which are continually updated and well-supported. Resort Data, however, is more focused on specific accommodation types like vacation rentals and timeshares, with less recent user engagement.

The key divergence is in user reviews: OpenHotel has 57 recent reviews in the past 6 months, with a 4.81/5 rating, indicating strong, current satisfaction. Resort Data, with no recent reviews or ratings, provides limited evidence of ongoing support or product development. Do you want a system with proven, current user backing or are you comfortable with a less documented platform?

OpenHotel vs Resort Data: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, easy-to-use PMS with robust integrations, OpenHotel is the clear pick. Its features like a channel manager, booking engine, and revenue management are designed for medium to large properties seeking operational efficiency. For boutique hotels, inns, or motels, OpenHotel’s intuitive interface and extensive support make daily management simpler.

Resort Data might suit operations like resorts, vacation rentals, or timeshares that require tailored programming and specialized workflows. But with no recent reviews or active customer feedback, it’s difficult to justify choosing Resort Data over a platform with proven, ongoing user satisfaction like OpenHotel. Are your priorities aligned with proven performance or customization?

Is OpenHotel or Resort Data Easier to Use?

OpenHotel scores highly for ease of use, boasting a 4.71/5 rating and numerous reviews praising its intuitive, user-friendly interface. Many users mention how easy it is to manage reservations, rates, and reporting without extensive training. Implementation appears smooth, with ongoing support highly rated at 4.82/5, making staff adoption straightforward.

In contrast, Resort Data has zero recent reviews or ratings for ease of use, support, or onboarding. Without recent user feedback, it’s impossible to assess how accessible or supportive the platform is today. Edge: OpenHotel.

Which Has Better Features: OpenHotel or Resort Data?

OpenHotel offers 23 unique features, including a channel manager, revenue management, booking engine, automated night audit, and guest communication tools—none of which Resort Data provides. Its integrated modules support multi-currency, multi-lingual operations, and native email marketing, making it a full-suite solution.

Resort Data provides core reservation and billing functionality but lacks the breadth and depth of features seen in OpenHotel. Its focus is more on basic operations with limited customization options. When it comes to feature richness, OpenHotel leads. Edge: OpenHotel.

Which Has Better Customer Support: OpenHotel or Resort Data?

OpenHotel’s support is consistently rated highly at 4.82/5, with many reviewers highlighting their quick, personal, and effective assistance. Users frequently mention how support teams like Peter and Valerie go above and beyond, especially during system issues or onboarding.

Resort Data lacks recent reviews altogether, so there’s no reliable data on support quality. This absence raises concerns about ongoing customer service and responsiveness. Given the current data, OpenHotel’s support is the clear winner. Edge: OpenHotel.

Which Has More Integrations: OpenHotel or Resort Data?

OpenHotel boasts 12 verified partner integrations, including major OTAs, payment processors, and channel management platforms like SiteMinder, RateGain, and OpenKey. Its extensive partner network simplifies operations and expands revenue opportunities.

Resort Data has only one verified partner, Whistle, indicating limited integration options. This restricts flexibility and adaptability, especially if your hotel relies on multiple third-party services. When it comes to integrations, OpenHotel’s platform is more versatile. Edge: OpenHotel.

Which Do Hoteliers Rate Higher: OpenHotel or Resort Data?

OpenHotel is highly rated across various hotel segments, with an overall score of 4.81/5 based on 57 reviews. Small to medium hotels, inns, and resorts praise its user-friendliness, feature set, and support. Recent reviews reinforce its effectiveness, with 95% likelihood to recommend.

Resort Data offers no recent reviews or ratings, making it impossible to gauge user satisfaction today. Without recent feedback, the higher-rated, more trusted choice remains OpenHotel. Edge: OpenHotel.

How Much Do OpenHotel and Resort Data Cost?

Both platforms do not publicly disclose their pricing models. OpenHotel does not offer a freemium or monthly per-room fee but emphasizes no implementation fees or hidden charges, suggesting a straightforward pricing structure. Resort Data’s pricing details are similarly unavailable, indicating a need to request a quote.

Given the available data, OpenHotel’s transparent approach adds confidence. Contacting both vendors for quotes is recommended, but based on review strength, OpenHotel offers better perceived value.

What Type of Hotel Should Use OpenHotel?

• Hotels that want a comprehensive, easy-to-use PMS with integrated revenue management, channel management, and booking engine.
• Properties seeking a platform with a proven track record, high user satisfaction, and extensive support.
• Hotels that operate across North America and Europe, with medium to large-sized properties.
• Teams looking for native marketing tools, multi-lingual support, and multi-currency options.
• Not ideal if your hotel is a very small or niche operation with minimal complexity.

What Type of Hotel Should Use Resort Data?

• Resorts, vacation rentals, timeshares, or private residence clubs needing specialized workflows and custom programming.
• Operations that prioritize tailored support for specific property types and have existing workflows compatible with the platform.
• Businesses comfortable with limited recent user feedback and willing to engage in custom support arrangements.
• Not ideal if you want a system with extensive third-party integrations or proven ongoing user reviews.

The Bottom Line for Hotels

OpenHotel offers a full-featured, well-rated PMS that aligns with the needs of most mid-sized hotels seeking reliability, ease of use, and extensive support. Its broad feature set and recent reviews give it a distinct advantage over Resort Data, which lacks current user feedback.

If your hotel requires a proven, scalable, and versatile platform backed by positive real-world experiences, OpenHotel is the clear choice. Resort Data might serve niche markets well, but without recent reviews, it’s less advisable unless your operation has very specific, custom needs.

In summary, for most hoteliers considering today’s market, OpenHotel’s combination of features, reviews, and ongoing support makes it the stronger, more trustworthy option.