The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 874 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to ease of use and user-friendly interface — especially for brand properties (3.0/5) , with exclusive features like On premise.
OpenHotel shines when it comes to customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 874 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 58 |
After analyzing 874 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
|
|
OpenHotel
|
|---|---|
| Pros | |
|
+
Ease of use and user-friendly interface
▾
|
+
Customer Support
▾
|
|
+
Reliability and efficiency improvements
▾
|
+
User-friendly PMS
▾
|
|
+
Integration and real-time synchronization
▾
|
+
Continuous Updates and Improvements
▾
|
|
+
POS system performance
▾
|
+
Direct OTA Connections
▾
|
| Cons | |
|
−
Reporting and analytics enhancements
▾
|
−
Reporting Capabilities
▾
|
|
−
Advanced features request
▾
|
−
Financial Processing
▾
|
|
−
Mobile application performance
▾
|
−
Group Booking Tools
▾
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
OpenHotel
|
|---|---|---|
| Small (10-24 rooms) ▾ | #2 492 reviews | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #39 11 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #50 0 reviews |
| X-Large (200+ rooms) | #37 1 reviews | #21 2 reviews |
By Property Type
| Segment |
|
OpenHotel
|
|---|---|---|
| Boutique ▾ | #3 264 reviews | #37 16 reviews |
| Luxury ▾ | #2 416 reviews | #45 4 reviews |
| Branded / Chain ▾ | #5 131 reviews | #28 9 reviews |
| Extended Stay ▾ | #5 41 reviews | #43 2 reviews |
By Region
| Segment |
|
OpenHotel
|
|---|---|---|
| North America ▾ | #16 45 reviews | #14 54 reviews |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing between Yanolja Property Management System (Yanolja PMS) and OpenHotel PMS hinges on your hotel's needs for control, feature depth, and regional presence. Both aim to streamline hotel operations, but Yanolja offers a more integrated, on-premise solution, while OpenHotel provides a broader set of features via cloud-based management and extensive integrations. Your decision should consider which aspects matter most—comprehensive features, ease of use, or regional support.
Yanolja PMS boasts a high rating of 4.25/5 from over 660 reviews and a strong 91.85/100 HTScore, reflecting recent, positive user feedback. In contrast, OpenHotel, with fewer reviews (57) and no recent feedback, has a higher overall rating of 4.81/5 and a low HTScore of 16.25. The recency and volume of reviews make Yanolja's data more reliable for decision-making.
Yanolja PMS primarily targets hotels, resorts, and lodging businesses seeking full control over their operations with on-premise deployment. It excels in real-time reservation management, reporting, and operational stability, especially appreciated by properties that demand data security and offline capabilities.
OpenHotel, meanwhile, is a cloud-based platform favored by small to medium-sized properties, including boutique hotels, motels, and inns. It offers extensive automation, channel management, and booking functions, making it a popular choice for properties prioritizing ease of use and accessible integrations.
The divergence lies in deployment—Yanolja runs on-site, suitable for properties needing full control, while OpenHotel emphasizes cloud access, facilitating remote management. Are you looking for a locally hosted system or a flexible cloud solution?
If your hotel requires a full on-premise system with dedicated control over data, operations, and security, Yanolja PMS is the more suitable choice—it's designed for properties that value reliability and offline access. Its user-friendly interface, high review count, and recent positive feedback make it a solid choice for larger hotels or resorts.
Conversely, if your property benefits from an intuitive cloud platform with extensive integrations, yield management, and OTA connectivity, OpenHotel is ideal. It appeals to small and mid-sized hotels seeking seamless operations with minimal IT infrastructure.
In summary, opt for Yanolja PMS if control and security are paramount. Choose OpenHotel if ease of use, integrations, and scalability matter more for your property profile.
Yanolja PMS scores slightly higher in ease of use at 4.77/5, with many reviews praising its intuitive interface and quick staff onboarding. Users highlight that its centralized, real-time management simplifies daily tasks and reduces errors, even for new employees.
OpenHotel, rated 4.71/5, is also highly rated for usability, with users appreciating its straightforward, familiar layout and the effectiveness of its step-by-step workflows. Some find OpenHotel's interface more modern and easier to navigate, especially for smaller, less complex properties.
Edge: Yanolja PMS.
Yanolja PMS offers 1 unique feature—on-premise deployment—that provides control and security. OpenHotel, with 23 features, surpasses Yanolja in breadth, including a fully integrated channel manager, revenue management, booking engine, group booking tools, online support, digital registration, and more.
OpenHotel's extensive feature set supports dynamic rate adjustments, OTA integrations, and group management, making it a more comprehensive platform for properties looking for advanced tools. Yanolja's focus on integration and control is narrower but offers robustness in core hotel operations.
Edge: OpenHotel.
Yanolja's support scores 4.79/5, with reviews citing dedicated, helpful teams and quick assistance, especially during onboarding and troubleshooting. Users mention the support staff's patience and proactive help in mastering the platform.
OpenHotel's support is similarly rated at 4.82/5, with reviews emphasizing responsiveness, personalized service, and ongoing assistance. Many users appreciate the direct contact with familiar support staff and their willingness to implement updates based on user feedback.
Both excel, but OpenHotel has the slight edge due to more recent positive feedback and its reputation for attentive, personalized customer care.
Edge: OpenHotel.
Yanolja PMS integrates with 157 verified partners, including major channels like SiteMinder, Xero, QuickBooks, and Profitroom. Its extensive network supports real-time updates across many platforms, reducing manual work and errors.
OpenHotel connects with 12 verified partners, including some notable integrations like Expedia, Booking.com, and Travel Media Group. While its integration count is smaller, it covers essential channels and offers a handful of specialized partners.
Yanolja's broader integration network gives it the advantage for properties requiring diverse connectivity, especially internationally.
Edge: Yanolja PMS.
Yanolja's high review volume (662 reviews) and recent feedback indicate a solid 4.25/5 rating, with many praising its reliability, integration, and operational control. Users emphasize its cloud-based stability and comprehensive features, especially in larger properties and resorts.
OpenHotel, despite fewer reviews, boasts a stellar 4.81/5 rating, with many small-property users valuing its simplicity, affordability, and customer service. Recent reviews confirm high satisfaction among boutique and motel operators.
Given the volume and recency, Yanolja's ratings are more indicative of broad reliability, but OpenHotel's higher rating reflects strong user satisfaction for its niche.
Edge: Yanolja PMS.
Yanolja PMS charges a $100 monthly fee, with no trial, freemium, or implementation costs. Pricing is straightforward but fixed, suitable for hotels ready to commit without additional variable charges.
OpenHotel does not publicly list specific pricing but states no trial or setup fees, implying a similar model—likely custom quotes based on property size and features. Its transparent, flat-rate structure appeals to budget-conscious properties.
Overall, Yanolja's fixed rate simplifies budgeting, while OpenHotel's lack of published pricing requires direct inquiry.
Not ideal if your hotel prefers a cloud solution or has limited IT resources. Smaller properties that seek ease and lower maintenance may find Yanolja's setup cumbersome.
Not ideal if your property demands on-premise control or has complex, custom operational needs beyond standard management.
Yanolja PMS offers a full-featured, on-premise solution that provides control, security, and broad regional support. Its high review count and recent positive feedback make it a dependable choice for larger properties or those with sophisticated operational needs.
OpenHotel excels in ease of use, extensive feature offerings, and excellent support, particularly suited for small to medium-sized hotels seeking an integrated, cloud-based platform to streamline operations and increase revenue.
If your hotel needs maximum control, reliability, and extensive integrations, go with Yanolja PMS. For properties prioritizing simplicity, a comprehensive feature set, and strong support, OpenHotel is the better option.
This comparison should help your team make a confident, data-backed decision aligned with your hotel's size, operational complexity, and regional support needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
OpenHotel
|
|
|---|---|---|
| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Property Management System and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
OpenHotel
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| On premise | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 12 more features differ between these products.
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor