The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Travel Tripper shines .
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 58 | 0 |
After analyzing 58 verified reviews, OpenHotel users most value its customer support, user-friendly pms, continuous updates and improvements, while Travel Tripper users highlight . Click any theme to see what reviewers say.
OpenHotel
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Travel Tripper |
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
OpenHotel
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Travel Tripper |
|---|---|---|
| Small (10-24 rooms) ▾ | #25 36 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #39 11 reviews | — |
| Large (75-199 rooms) | #50 0 reviews | — |
| X-Large (200+ rooms) | #21 2 reviews | — |
By Property Type
| Segment |
OpenHotel
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Travel Tripper |
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| Boutique ▾ | #37 16 reviews | — |
| Luxury | #45 4 reviews | — |
| Branded / Chain ▾ | #28 9 reviews | — |
| Extended Stay | #43 2 reviews | — |
By Region
| Segment |
OpenHotel
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Travel Tripper |
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| North America ▾ | #14 54 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel's operations, guest experience, and revenue. OpenHotel PMS by OpenHotel and Travel Tripper both aim to streamline hotel management but serve different needs and scales. OpenHotel offers an all-in-one platform with extensive features and a strong user base, while Travel Tripper’s presence is minimal and lacks recent user feedback. Which platform best aligns with your hotel’s priorities?
OpenHotel boasts a comprehensive, integrated PMS with 57 reviews and a high overall score of 4.81/5, making it highly trusted among hoteliers. Travel Tripper has zero recent reviews and no ratings, reflecting limited market presence and unclear user satisfaction. The fact that OpenHotel has recent, detailed reviews suggests more current support and development, unlike Travel Tripper, which offers no recent data.
OpenHotel’s reviews highlight its ease of use, extensive features, and dedicated support, whereas Travel Tripper’s lack of recent feedback makes it difficult to assess its current performance. Both products aim to improve hotel operations, but OpenHotel’s active user base and recent positive feedback make it the more reliable choice today. Are you ready to prioritize proven, continuously supported solutions?
If your hotel needs an all-in-one platform with robust property management, channel management, booking engine, and integrated website tools, OpenHotel is the clear choice. It’s especially suitable for small to medium-sized hotels seeking a single provider for multiple operational needs, supported by a high satisfaction rate and detailed reviews.
If, however, your hotel primarily requires a simple, possibly standalone booking or distribution platform without integrated PMS features, Travel Tripper could suffice—but its lack of recent reviews makes this uncertain. Given OpenHotel’s 57 recent reviews and 95% likelihood to recommend, it’s better suited for hotels seeking comprehensive software with ongoing support.
In summary: for an integrated, well-supported PMS, OpenHotel is the safer, smarter pick. Travel Tripper’s minimal presence and absence of recent feedback leave its reliability in question.
OpenHotel receives an impressive ease-of-use rating of 4.71/5, with many users praising its intuitive layout, user-friendly interface, and helpful onboarding process rated at 4.61/5. Review excerpts commend how even first-time users find the system straightforward, and ongoing support makes staff adoption smoother.
Travel Tripper has no available reviews or ratings, leaving its usability unknown. Without user feedback, it’s impossible to gauge whether it’s as accessible or easy to adopt as OpenHotel. Given the detailed, recent feedback on OpenHotel’s interface and support, it’s clear that ease of use is a key strength.
Edge: OpenHotel.
OpenHotel offers 23 unique features, including a channel manager, revenue management module, booking engine, online support, integrated payment processing, guest profiles, digital registration, and more. These features support full hotel operations from reservations to guest communication and financial management.
Travel Tripper provides no detailed feature list or unique capabilities, making it impossible to compare functionality directly. Its limited market presence and absence of verified integrations suggest it lacks the broad feature set OpenHotel offers. For a hotel seeking a feature-rich platform, OpenHotel’s extensive toolset is the clear advantage.
Edge: OpenHotel.
OpenHotel scores high with a customer support rating of 4.82/5, with users emphasizing responsive, personal service, and dedicated help. Many review quotes praise their support team as instrumental during emergencies and for onboarding, with comments like “they are always there to answer the phone” and “support staff are amazing.”
Travel Tripper’s support and onboarding experience are unreviewed and unavailable, leaving its support quality uncertain. In the absence of recent feedback, OpenHotel’s proven, highly-rated support makes it the more reliable choice for your team’s peace of mind.
Edge: OpenHotel.
OpenHotel boasts 12 verified partners, including Channel Partners like SiteMinder, RateGain, OpenKey, and Canary Technologies, providing extensive integration options. These integrations enable your hotel to connect with major OTAs, payment systems, digital keys, and revenue tools.
Travel Tripper has no verified integrations, suggesting limited or no connectivity with external systems. Without integrations, managing distribution and operations becomes more manual and error-prone. OpenHotel’s broad partner network gives it a significant edge for hotels seeking seamless, integrated operations.
Edge: OpenHotel.
OpenHotel’s recent reviews clearly favor its usability, features, support, and overall satisfaction—its 57 reviews and 4.81/5 rating demonstrate consistent positive feedback. Hoteliers across segments like resorts, motels, and inns rate it highly, with 54 reviews giving an average of 4.8/5.
Travel Tripper has no recent reviews or ratings, making it impossible to determine user satisfaction or hotel segment preferences. The absence of recent data strongly favors OpenHotel as the preferred choice for hoteliers valuing peer validation.
Edge: OpenHotel.
Pricing details for both products are unavailable; neither provides public pricing nor trial options. OpenHotel’s model likely involves a monthly flat fee or per-room charges, common in the industry, but without clear numbers, comparison is impossible.
Travel Tripper does not disclose any pricing or trial options, limiting transparency. Given the lack of cost information, your decision should primarily depend on feature set, support, and user reviews rather than price at this stage.
Not ideal if your hotel:
Not ideal if your hotel:
OpenHotel provides a comprehensive, integrated PMS with a proven track record, extensive features, and highly-rated support—backed by recent, detailed reviews from satisfied hoteliers. Its broad partner network and high customer satisfaction make it a robust choice for small to medium-sized properties seeking a one-stop management platform.
Travel Tripper, lacking recent reviews and detailed feature disclosures, remains an uncertain option, likely more suitable for very specific booking or distribution needs if at all. Its limited market presence and absence of verified integrations or user feedback make it a risky choice compared to OpenHotel.
If your hotel values a tested, feature-rich system with ongoing support, OpenHotel is the clear winner. Choose Travel Tripper only if your needs are extremely narrow and you have confirmed its suitability through direct engagement.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
OpenHotel
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Travel Tripper |
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According to HTR's product database, OpenHotel PMS and Travel Tripper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
OpenHotel
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Travel Tripper |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. OpenHotel PMS and Travel Tripper share many core Property Management Systems features, but each has unique capabilities. OpenHotel PMS offers 12 verified integration partners, while Travel Tripper offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OpenHotel PMS: No. Travel Tripper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. OpenHotel has an HT Score of 16 and Travel Tripper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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