The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Opera shines .
Semper shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
After analyzing 57 verified reviews, Opera users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Opera |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment | Opera |
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| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment | Opera |
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| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
Choosing between Opera by Opera and Semper hinges on your hotel’s specific needs, but the stark reality is that Semper has significantly more recent reviews, a higher overall rating, and a broader feature set. Opera's lack of reviews and ratings suggests it’s either outdated or not actively used, making Semper the more reliable choice for today’s hoteliers. Both products aim to streamline property management, but only one has the recent, real-world validation to back its claims.
If your team prioritizes ease of use, extensive features, and robust support, Semper stands out. However, if you’re considering Opera, be aware that its market presence and user feedback are nonexistent, which raises questions about its current viability.
Opera and Semper are both property management systems designed to simplify your hotel's daily operations. Opera offers a supposedly comprehensive platform, but with zero recent reviews, it’s difficult to verify its current performance or user satisfaction. Semper, on the other hand, boasts 51 reviews from recent months, with a 9.33/5 NPS score indicating high user loyalty and satisfaction.
Where Opera’s strengths might theoretically lie in integration or legacy presence, the lack of active feedback suggests it’s no longer a preferred choice. Conversely, Semper is praised for its ease of use, extensive features, and dedicated support, making it more suitable for hotels seeking tangible, current value.
If your hotel needs a user-friendly system with a proven track record for support, go with Semper. Its 4.55/5 ease of use rating and 4.88/5 customer support score show that your team will likely adopt it smoothly, especially with a 51-review base confirming consistent performance.
If, however, your property operates with complex legacy systems or requires a deeply integrated, enterprise-grade solution, Opera might seem appealing, but the absence of recent reviews and ratings makes it a risky, unverified option. For most hotels today, Semper’s active presence makes it the safer, more future-proof choice.
Semper scores 4.55/5 for ease of use, with many reviews highlighting its intuitive interface, straightforward workflows, and helpful onboarding process. Users mention that even new staff can quickly learn the system, citing its simple navigation and accessible features.
Opera, with a 0/5 rating, offers no recent feedback on usability, making it impossible to assess how user-friendly it is today. Without recent reviews or support ratings, its ease of use remains unverified and possibly outdated.
Edge: Semper.
Semper offers 94 distinct features, including direct billing, multi-currency handling, automated night audits, guest communication, online check-ins, integrated payment processing, and revenue management modules. Many of these features are absent in Opera, which doesn’t list any unique capabilities or integrations.
Opera’s lack of detailed features and no recent updates or reviews suggest it may not keep pace with current hotel management demands. Semper’s rich feature set, validated by recent positive feedback, clearly provides your team with more tools to operate efficiently.
Edge: Semper.
Semper’s support receives a 4.88/5 rating, with reviewers praising its responsiveness, professionalism, and helpfulness — especially mentions of team members Bea, Zizipho, and Melani. Many note their issues were resolved swiftly, and they appreciate the support’s availability 24/7.
Opera offers no recent support reviews or ratings, leaving its customer service quality highly uncertain. Given the importance of reliable support in hotel operations, Semper’s proven, high-rated assistance gives it a decisive edge.
Edge: Semper.
Semper integrates with 11 verified partners, including major platforms like Sage, NightsBridge, SiteMinder, Revinate, Cloudbeds, and Vingcard, offering extensive connectivity for reservations, POS, marketing, and more. Opera reports zero verified integrations, suggesting it’s either outdated or lacks active partnerships.
This extensive integration network allows Semper to connect with many systems in your hotel ecosystem, reducing manual work and data silos. Opera’s absence of integrations makes it less adaptable to modern hotel tech stacks.
Edge: Semper.
With 51 recent reviews, Semper boasts a 9.33/5 NPS score, indicating strong customer loyalty and high satisfaction. Hoteliers across various segments, including resorts, boutique hotels, and B&Bs, consistently praise Semper’s ease of use, support, and feature set.
Opera has no reviews or ratings, so we cannot gauge user sentiment. Given the recent positive feedback, Semper is clearly the hotelier’s choice in current market conditions.
Edge: Semper.
Semper charges a flat rate of $600 per month, with no additional implementation or setup fees. Opera’s pricing details are unavailable, which could imply a custom quote or a legacy pricing model that is no longer transparent.
For budget-conscious hotels seeking predictable costs, Semper’s transparent pricing makes it easier to evaluate its value. The lack of pricing info for Opera makes it a less attractive option from a budgeting standpoint.
The core difference is that Semper is an actively used, feature-rich property management system with recent reviews confirming its capabilities. Opera remains an unreviewed, seemingly outdated product, making it a risky choice for hotels today.
If your hotel needs a reliable, well-supported, and modern PMS, go with Semper. Its 51 reviews and high ratings demonstrate consistent performance and user satisfaction, making it the better investment.
Choose Opera only if you’re operating legacy systems and are prepared to accept the risks associated with its unverified current status. For most hotels in today’s competitive landscape, Semper offers the clear, proven advantage.
According to HTR's product database, Opera and Semper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Opera |
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 82 more features differ between these products.
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Opera and Semper share many core Property Management Systems features, but each has unique capabilities. Opera offers 0 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Opera: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Opera has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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