The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 37 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use — especially for bed & breakfast properties (4.9/5), with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 37 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 37 |
After analyzing 37 verified reviews, Opera users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Opera |
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| Small (10-24 rooms) | — | #59 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 16 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Opera |
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| Boutique ▾ | — | #32 19 reviews |
| Luxury ▾ | — | #26 25 reviews |
| Branded / Chain ▾ | — | #23 20 reviews |
| Extended Stay | — | #36 3 reviews |
By Region
| Segment | Opera |
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #31 10 reviews |
| Asia Pacific ▾ | — | #15 5 reviews |
| Middle East ▾ | — | #3 15 reviews |
Opera and Shiji Daylight PMS diverge sharply in market presence, feature depth, and review volume. Opera lacks any verified user reviews or documented integrations, while Shiji Daylight PMS has 37 reviews averaging 4.6/5 and 72 verified integrations across 17 countries. Opera offers no published pricing or feature data, limiting its assessability.
Both aim to solve the core challenge of property management by streamlining reservations, front desk operations, and housekeeping. However, Shiji Daylight PMS delivers this through a modern cloud-native platform with extensive automation and guest profile centralization, whereas Opera’s capabilities remain unverified by the market. Hotels seeking a proven, scalable PMS will find Shiji Daylight PMS the only data-backed choice.
If you manage a mid-size to large independent hotel or branded property seeking a cloud-based PMS with advanced automation, multi-language support, and broad integrations, Shiji Daylight PMS is the clear choice based on its 4.6/5 rating from 37 verified reviews and 72 partners. This is reinforced by case studies showing 30% workload reduction and 15% guest satisfaction improvement across portfolios.
If you run a small, independent property or boutique hotel in a market underserved by cloud PMSs, Opera’s lack of market footprint and reviews make it a high-risk option. No review data or pricing exists to validate its fit. For properties that prioritize vendor support and continuous feature updates validated by peer feedback, Shiji’s recent reviews and support ratings provide stronger evidence.
No segment data or review volume supports Opera’s suitability, while Shiji is rated by luxury hotels (4.5/5 across 25 reviews), boutiques (4.6/5 across 19 reviews), and branded hotels (4.5/5 across 21 reviews), proving broad appeal.
Only Shiji Daylight PMS has verified ease of use and onboarding ratings, both at 4.6/5 and 4.5/5 respectively, drawn from 37 reviews. Users highlight its modern, intuitive interface that aligns with staff digital literacy, and accessible training materials that reduce onboarding time. For example, one reviewer praised the "modern user interface that aligns well with our staff's familiarity with digital tools," directly impacting operational smoothness.
Opera has no user-reported ease of use data, making its usability unknown. Without reviews, it cannot be compared on adoption or daily staff workflow impact.
Edge: Even.
Shiji Daylight PMS offers 98 unique hotel-specific features, including guest profiles, multi-lingual support, task management, tablet and kiosk check-in/out, integrated CRS, housekeeper mobile app, rules-based room assignments, and automated night audit. These features automate front desk and housekeeping workflows, reduce manual errors, and enable real-time operational visibility. For example, tablet-enabled housekeeping with real-time status updates empowers staff to update room readiness instantly, improving guest satisfaction.
Opera lists zero unique or shared features and has no feature documentation or review validation. This absence indicates either a nascent product or lack of market-ready capabilities.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS support scores 4.6/5 with onboarding rated 4.5/5 from 37 reviews. Reviewers cite "24/7 availability," "professional and helpful" staff, and a "partnership approach" that facilitates smooth issue resolution. One review states, "Shiji treats us as partners, making interactions easy and pleasant."
Opera has no reviews or data to assess customer support quality, making any comparison impossible.
Edge: Even.
Shiji Daylight PMS boasts 72 verified integrations with key industry partners such as SiteMinder, Revinate, IDeaS, Duetto, Amadeus, Mews, and Oaky by Plusgrade. This extensive ecosystem enables hotels to connect distribution, revenue management, CRM, and guest experience platforms, crucial for multi-property consistency and revenue optimization.
Opera has zero verified integrations, limiting its interoperability and risking operational silos.
Edge: Shiji Daylight PMS.
Opera has no reviews and no overall rating, providing no evidence of guest or operator satisfaction. Shiji Daylight PMS has a 4.6/5 overall rating from 37 reviews, with recent reviews sustaining that level. Segment breakdown shows consistent satisfaction: boutique hotels 4.6/5 (19 reviews), luxury hotels 4.5/5 (25 reviews), branded hotels 4.5/5 (21 reviews), and resorts 4.6/5 (8 reviews). Lower ratings appear only in underrepresented segments like RV parks with a single review.
Likelihood to recommend Shiji is 91%, confirming strong operator endorsement. Opera’s absence of data means no rating edge can be claimed, but Shiji’s breadth and consistency argue for its superiority.
Edge: Even.
Opera does not publish any pricing information, including base price, monthly fees, or implementation costs, and offers no trial, making cost assessment impossible.
Shiji Daylight PMS lists a base price of $1,200 with no monthly flat or per-room fees publicly disclosed and no trial available. This base pricing suggests a transparent entry cost for budgeting but requires direct inquiry for full quote details.
Comparatively, Shiji provides at least a pricing anchor, while Opera’s pricing is unknown.
The core difference is one of market validation and feature completeness. Shiji Daylight PMS is a mature cloud-native PMS with broad adoption, 98 unique features, 72 integrations, and strong review-based validation. Opera lacks user reviews, verified features, integrations, and pricing data, rendering it untestable against peer benchmarks.
Choose Shiji Daylight PMS if you want a proven, scalable PMS with automation tools that reduce workloads by up to 30%, increase guest satisfaction, and provide centralized guest profiles with multilingual support. Its extensive integrations and 24/7 support enhance operational efficiency across hotel types.
Choose Opera only if you have access to detailed vendor demos and assurances that match your needs, but be cautious due to absent market evidence. Properties requiring guaranteed features like online check-in/out, housekeeping apps, or multi-channel sales should avoid Opera until more data emerges.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | Opera |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
It depends on your requirements. Opera and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Opera offers 0 verified integration partners, while Shiji Daylight PMS offers 72. Review the feature comparison above to see where they differ before switching.
Opera: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Opera has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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