The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Persefone shines , with exclusive features like Automated Assignments.
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, Persefone users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
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| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing between Persefone and Redforts for your hotel’s property management hinges on your specific operational needs and priorities. Persefone, with over 17 years in the industry and a focus on integrated hotel solutions, offers a comprehensive yet less reviewed option. Redforts, boasting a strong recent user base, a higher overall rating, and more modern features, provides an all-in-one platform with extensive capabilities. Which one better aligns with your hotel’s unique requirements?
Persefone is marketed as a full-spectrum hotel management suite, promising ease of use and a single, integrated solution. Redforts emphasizes automation, broad functionality, and high customer satisfaction. The key question: does your hotel need a complete, mature solution or a flexible, feature-rich platform with recent positive feedback?
Persefone is designed for hotels seeking an Italian-origin, all-in-one management platform that’s been operational for over 17 years. Its core strength lies in a unified system, consolidating reservations, billing, and management into a single interface—ideal if you prefer a long-established, integrated approach. However, it lacks recent reviews, making it difficult to gauge current user satisfaction or ongoing enhancements.
Redforts, by contrast, has a vibrant recent review profile, with 40 reviews in the last six months, and a high NPS score of 9.5. It specializes in automating hotel tasks, supporting a wide array of features like channel management, online check-in, and revenue tools—making it suitable if your hotel prioritizes automation and modern interfaces.
While Persefone’s older brand may suggest stability, Redforts’ more recent activity and strong reviews indicate active development and higher current satisfaction. If your hotel needs a modern, well-supported PMS with abundant features and recent user feedback, Redforts is clearly the stronger option.
If your hotel requires a user-friendly, feature-rich platform with excellent support and recent positive feedback, go with Redforts. Its high ease of use (4.68/5) and support ratings (4.53/5) reflect a modern, reliable system that’s favored by a diverse range of properties, especially those valuing automation and integration.
Persefone may be suitable if your team values a long-standing, fully integrated software suite. However, with a review count of zero and no recent feedback, its current usability and support levels are unverified, making Redforts the safer choice for most hotels today—especially for those seeking proven, updated solutions.
Redforts leads clearly here, holding a 4.68/5 ease of use rating based on recent reviews, whereas Persefone scores 0/5, indicating no verified user feedback or satisfaction data. Customers praise Redforts for its intuitive design, easy onboarding, and quick staff adoption, often describing it as “very practical and easy to learn.”
Persefone’s lack of recent reviews suggests uncertainty about its current user experience or ease of implementation. Based on available data, your team will find Redforts significantly more straightforward, modern, and easier to adopt—edge: Redforts.
Redforts outstrips Persefone in feature count, offering 37 unique functionalities such as multi-currency, guest CRM, automated reminders, online check-in, payment processing, revenue management, and integrated ID scanning. It also supports digital registration, guest messaging, and real-time reporting, covering a broad range of operational needs.
Persefone offers only 1 unique feature—Automated Assignments—lacking the extensive capabilities found in Redforts. While Persefone’s core might handle reservations and billing, Redforts’ comprehensive features provide a more versatile and modern management experience.
Edge: Redforts.
Redforts enjoys a strong customer support rating of 4.53/5, with reviews highlighting “responsive, friendly, and efficient” assistance, which is crucial when adopting new systems. Its recent review volume confirms ongoing support quality, and users appreciate the quick resolution of issues.
Persefone has no recent reviews or verified support ratings, leaving its current support quality unknown. Given the importance of reliable assistance in hotel management, Redforts’ proven support edge makes it the clear choice here.
Redforts integrates with two verified partners, including a channel manager and other booking tools, offering essential connectivity for hotel operations. Its API and module flexibility further enhance its integration capabilities.
Persefone offers no verified integrations, limiting its ability to connect with external systems or third-party tools. In today’s increasingly connected hotel environment, Redforts’ integrations provide a vital operational advantage—edge: Redforts.
Redforts has a substantial review count (40) and recent feedback, with a high NPS score of 9.5 and 95% likelihood of recommendation—indicating strong current satisfaction. Its reviews praise ease of use, support, and extensive features, especially among boutique hotels, hostels, and mid-sized properties.
Persefone lacks recent reviews or scores, making it impossible to assess current user satisfaction. Based on available data, Redforts is favored by hoteliers actively using and recommending hotel management software today—edge: Redforts.
Persefone’s pricing details are unavailable, suggesting it may operate with custom quotes or legacy pricing models. Redforts charges a base price of $500, with no mention of additional implementation fees, monthly flat fees, or per-room charges.
Given Redforts’ transparent pricing, hoteliers can better assess ROI and budget planning. The absence of concrete data for Persefone makes Redforts’ straightforward pricing more reliable for decision-making.
Not ideal if your hotel prioritizes modern user interfaces, frequent updates, or active support channels.
Not ideal if your hotel operates on a very tight budget without room for ongoing platform investments or prefers a legacy, less frequently updated system.
Persefone is a comprehensive, long-established solution suited for hotels that prioritize stability and a single, integrated system. Its lack of current reviews and recent user feedback makes it difficult to recommend for hotels seeking modern, highly supported platforms.
Redforts excels in usability, support, and features, validated by recent reviews and high ratings. It’s the better choice if your hotel values automation, extensive capabilities, and active support—especially for properties in North America, Europe, and beyond.
If your hotel needs a modern, highly-rated PMS with proven recent performance, go with Redforts. Its comprehensive feature set and positive user feedback make it the safer, more confident choice for today’s hotel management challenges.
According to HTR's product database, Persefone and Redforts share 9 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Centralized user & role management | ||
| Cloud based | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Native Email Marketing | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Persefone and Redforts share many core Property Management Systems features, but each has unique capabilities. Persefone offers 0 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Persefone: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Persefone has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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