The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
unTill shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while unTill users highlight . Click any theme to see what reviewers say.
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unTill |
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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unTill |
|---|---|---|
| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
| Segment |
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unTill |
|---|---|---|
| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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unTill |
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing the right POS system for your hotel can be a pivotal decision impacting daily operations, guest experience, and overall profitability. Both Shiji Infrasys POS and unTill aim to streamline sales, inventory, and management tasks, but they diverge significantly in maturity, features, and market presence. With more reviews and recent feedback, Shiji Infrasys POS stands out as the more proven choice. The critical question is: which solution aligns best with your hotel’s specific needs?
Both systems address core hotel POS challenges—processing transactions, managing inventory, and integrating with other hotel systems. Shiji Infrasys POS, being a globally recognized brand with a 79.08 HT Score and 29 reviews, offers a comprehensive suite of features designed specifically for hospitality, including inventory and guest management. Conversely, unTill lacks publicly available reviews and reviews in the last six months, making it difficult to assess its current reliability or feature set.
While unTill may serve small retail or restaurant setups effectively, it lacks hotel-specific integrations and recent validation from hotel clients. This leaves your team at a disadvantage if you're seeking a mature, hotel-centric POS solution. Are you willing to risk less proven technology, or do you prioritize confirmed performance and support?
If your hotel requires a robust, hotel-specific POS with proven integrations, go with Shiji Infrasys POS. Its extensive feature set—such as inventory management, customer profiles, digital menus, and mobile ordering—is tailored for multi-outlet environments and supported by a global presence. If seamless integration with property management systems and advanced reporting are priorities, Shiji’s established reputation makes it the clear choice.
Conversely, if your hotel operates a small, single outlet with minimal integration needs and prefers a lightweight, straightforward POS without the need for hotel-specific features, unTill might suffice. However, the lack of recent reviews and detailed feature comparison diminishes confidence in unTill’s suitability for complex hotel operations.
Shiji Infrasys POS scores a 4.66 out of 5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and minimal staff training time. Users highlight that the system's user-friendliness reduces operational errors and speeds up service, even during busy hours. The onboarding process is rated 4.46 out of 5, and support staff are known for fast, reliable assistance, contributing to a smooth transition.
In contrast, unTill offers no recent reviews or ratings, leaving its ease of use unverified. Without user feedback, it’s impossible to determine whether unTill’s interface is as intuitive or if staff adoption is similarly seamless. Based on available data, edge: Shiji Infrasys POS.
Shiji Infrasys POS packs 23 distinct features tailored for hospitality, including digital menus, mobile ordering, integrated kitchen displays, customer insights, and advanced ordering options. Its features support multi-outlet management, guest profiling, and reporting—elements that are critical for larger hotel operations seeking to optimize revenue streams.
unTill offers no publicly disclosed features or integrations. Its core function appears to be basic sales and transaction management, with no hotel-centric capabilities documented. Given this, Shiji’s feature-rich platform clearly offers more tools for enhancing guest service and operational control. Edge: Shiji Infrasys POS.
Shiji Infrasys POS earns a 4.52 out of 5 for customer support, with reviews emphasizing fast, responsive assistance and 24-hour availability. Clients praise the support team for providing quick solutions and helpful guidance, which is vital during critical moments in daily operations.
unTill, lacking recent reviews or detailed customer feedback, offers no insight into its support quality. The absence of data makes it difficult to gauge how well it assists users or handles issues. Based on current information, edge: Shiji Infrasys POS.
Shiji Infrasys POS integrates with a broad ecosystem of 64 verified partners, including major platforms like SiteMinder, Revinate, IDeaS, and Amadeus. These integrations support reservation management, revenue optimization, guest insights, and other hotel functions, creating a unified operational environment.
unTill has no publicly available data on integrations or partner networks, suggesting limited or no integrations with hotel systems. This restricts its utility in more complex, multi-system environments. Edge: Shiji Infrasys POS.
Shiji Infrasys POS boasts a high HT Score of 79.08, with 29 reviews, and a 91% likelihood to recommend. Recent reviews highlight its user-friendliness, stability, and comprehensive features, particularly in the luxury and branded hotel segments.
unTill, with no recent reviews or scores, cannot be rated by hoteliers. The absence of feedback diminishes confidence in its performance or suitability for hotel environments. Clearly, the more validated and highly-rated Shiji Infrasys POS is the preferred choice. Edge: Shiji Infrasys POS.
Shiji Infrasys POS has a transparent base price of $600, with no free tier, trial, or monthly fees announced. This one-time cost includes access to its extensive features, making it a predictable investment for medium to large hotels.
unTill’s pricing details are unavailable, suggesting a potentially bespoke or less transparent model. Without clear pricing, assessing value or budgeting becomes challenging. Given the transparency and proven cost structure, Shiji Infrasys POS offers better financial clarity.
Not ideal if you run a small, single-outlet property with minimal tech needs or limited budgets. If your operation is purely retail or non-hospitality, a simpler POS may suffice.
Not ideal if your hotel operates at scale, needs detailed analytics, or integrates with property management systems.
The core difference lies in market maturity and feature set. Shiji Infrasys POS is a well-established, hotel-focused platform that offers a broad array of features, extensive integrations, and proven support, making it a trusted choice for medium to large hotels. unTill, lacking recent reviews and hotel-specific features, appears more suited for small retail or restaurant outlets rather than complex hotel environments.
If your hotel values reliability, comprehensive capabilities, and proven support, choose Shiji Infrasys POS. It’s the system backed by a global presence, thousands of reviews, and a high customer recommendation score. For smaller, less complex outlets with minimal needs, unTill might be an option, but its lack of recent validation makes it a risky choice.
In summary, for most hotels seeking a dependable, feature-rich POS integrated into their broader operations, Shiji Infrasys POS is the clear winner. It combines proven performance, extensive support, and a solid reputation—making it the better investment for your hotel’s future.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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unTill | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and POS share 0 features. Here are the key differences — features one has that the other lacks.
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unTill |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and POS share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while POS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and unTill has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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