The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 160 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Preno shines in ease of use and customer support , with exclusive features like Real Time Reporting and Transactional Emails (booking, folios, etc).
GP Dati Hotel Service shines , with exclusive features like On premise.
Side-by-side ratings based on 160 verified hotelier reviews on HTR.
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| Starting Price | From $800/mo | Contact sales |
| Verified Reviews | 160 | 0 |
After analyzing 160 verified reviews, Preno users most value its user-friendly interface, customer support, channel management, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Support
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Channel Management
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Reporting and Analytics
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Reporting and Analytics
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Mobile Application
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #13 80 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #32 15 reviews | — |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #39 0 reviews | — |
By Property Type
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| Boutique ▾ | #14 65 reviews | — |
| Luxury ▾ | #12 53 reviews | — |
| Branded / Chain ▾ | #21 17 reviews | — |
| Extended Stay ▾ | #8 26 reviews | — |
By Region
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| North America ▾ | #27 7 reviews | — |
| Europe ▾ | #25 13 reviews | — |
| Asia Pacific | #20 3 reviews | — |
| Middle East | #13 2 reviews | — |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and revenue. Preno by Preno and GP Dati Scrigno by Zucchetti are two options catering to different hotel types and operational needs, but they differ heavily in market presence and user feedback. Preno, with over 144 recent reviews and a high overall rating, clearly stands out as the more established and trusted solution.
While GP Dati Scrigno offers a comprehensive management suite focusing on CRM and integrated departmental workflows, the limited reviews and regional focus make it less proven for global hoteliers. Are you ready to explore which platform truly fits your hotel’s needs?
Preno is a cloud-based PMS built for hoteliers seeking an intuitive, easy-to-use software that streamlines daily operations. It is designed with a user-friendly interface, real-time updates, and extensive integrations, making it ideal for properties that prioritize operational efficiency and guest management.
GP Dati Scrigno, on the other hand, offers a centralized management suite emphasizing strategic departmental integration, customer relationship marketing, and detailed data sharing. It’s tailored more for larger hotel groups or properties with complex management needs that benefit from a unified data system.
Given the contrasting focus—Preno on simplicity and daily hotel management, GP Dati Scrigno on enterprise-level data sharing—your choice depends on whether your hotel needs an easy-to-implement PMS or a comprehensive management ecosystem. Do you prioritize operational ease or strategic integration?
If your hotel needs a straightforward, cloud-based PMS that minimizes administrative burdens and enhances guest experience, go with Preno. Its intuitive interface, high user satisfaction, and extensive integrations with systems like Xero and SiteMinder make it suitable for boutique hotels, motels, and small chains.
If your hotel requires a full-suite enterprise platform focusing on departmental integration, customer data management, and detailed reporting, GP Dati Scrigno is the better fit. It’s designed for larger hotel groups that want a unified system across marketing, sales, and operations but may lack the extensive third-party integrations Preno offers.
For most hoteliers seeking simplicity, rapid deployment, and proven support, Preno is the stronger choice. Larger operations with complex data needs might consider GP Dati, but its limited review footprint and regional focus are notable drawbacks.
Preno scores an impressive 4.78 out of 5 for ease of use, reflecting its intuitive, modern interface and straightforward onboarding process. Reviews consistently praise its user-friendly design, with many users remarking how quickly staff adapt, saving time and training costs.
GP Dati Scrigno has no available ratings or reviews, but its focus on departmental integration suggests a steeper learning curve and more complex setup. Its interface is likely more suited to experienced staff familiar with enterprise management systems.
Edge: Preno.
Preno offers 12 features exclusive to its platform, including online 24/7 support, automated night audit, real-time status updates, drag-and-drop tapechart, and GDPR and PCI compliance. These features directly enhance daily hotel management and guest service.
GP Dati Scrigno provides only 5 unique features, primarily centered around customer relationship management, digital registration, and multi-lingual support, with a focus on strategic marketing and departmental cohesion.
Given the breadth and practical hotel operations focus, Preno’s features are more aligned with hotel management needs. Its higher feature count and ease of use provide a clear advantage.
Edge: Preno.
Preno boasts a 4.8 out of 5 support rating, with reviews highlighting their fast, helpful, and accessible customer service. Hoteliers appreciate the support team's responsiveness, especially during onboarding and troubleshooting.
GP Dati Scrigno lacks publicly available support ratings or recent reviews, making it difficult to evaluate support quality. Its regional presence suggests support may be less accessible for international clients.
Edge: Preno.
Preno integrates with 17 verified partners, including Xero, SiteMinder, TrustYou, RevControl, and others, covering channel management, accounting, and guest feedback. These integrations help streamline operations and improve revenue management.
GP Dati Scrigno has only one verified partner, Duetto, primarily for revenue management, and no other integrations listed. This limits its ability to connect seamlessly with other operational tools.
Edge: Preno.
Preno’s 144 recent reviews with an overall score of 4.73/5 indicate high satisfaction across hotel types, especially boutique hotels and motels. Recent feedback praises its ease of use, support, and feature set, with a 95% likelihood of recommendation.
GP Dati Scrigno has no recent reviews or ratings, making it impossible to gauge user satisfaction or compare property-specific ratings.
Edge: Preno.
Preno’s pricing starts at a flat $800, with no freemium or monthly per-room fees, offering transparent costs but less flexibility. Details about GP Dati Scrigno’s pricing are unavailable, which may imply customized pricing based on hotel size or needs.
This lack of clarity makes Preno’s value more predictable for small to mid-sized hotels.
Not ideal if you require extensive departmental customization beyond what a small PMS offers or if you operate in a region where Preno’s support isn’t available.
Not ideal if you prioritize rapid deployment, extensive third-party integrations, or are in regions outside Europe where support may be limited.
Preno and GP Dati Scrigno serve different hotel management philosophies. Preno excels at simplicity, ease of use, and broad compatibility with hotel operations, making it a practical choice for small to midsize properties globally.
GP Dati Scrigno offers a comprehensive management framework centered around departmental integration and customer data, better suited for larger hotel groups or specialized properties focusing on strategic management.
For most hoteliers seeking a proven, user-friendly PMS with extensive integrations and recent positive reviews, Preno is the clear choice. Larger hotels with complex workflows might consider GP Dati Scrigno, but its limited review presence is a concern.
In summary, if your hotel prioritizes operational efficiency and support, Preno is the safer investment. If your needs lean toward enterprise management and CRM, and regional support is not a barrier, GP Dati Scrigno could be considered.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $800/mo | — |
According to HTR's product database, Preno and GP Dati Scrigno (by Zucchetti) share 18 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Digital Registration | ||
| EPoS | ||
| Integrated ID & Passport Scanner | ||
| Multi-lingual | ||
| On premise | ||
| Online 24/7 support | ||
| Real Time Reporting | ||
| Real-Time Status Updates | ||
| Spa & Wellness Module | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 5 more features differ between these products.
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Preno and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. Preno offers 17 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Preno: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Preno has an HT Score of 80 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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