Preno vs. Travel Tripper:
Which Is Right for You?

The Decision

When choosing a property management system (PMS), your primary goal is to find a tool that simplifies daily operations, enhances guest experiences, and integrates well with your existing systems. Preno and Travel Tripper both aim to improve hotel management, but they serve very different functions. Preno offers an all-in-one PMS with extensive features, while Travel Tripper is primarily a booking and distribution platform. How do these differences impact your decision?

Preno, with its broad feature set, addresses core hotel management needs, from reservations to billing and housekeeping. Travel Tripper, on the other hand, focuses on revenue management, distribution, and direct bookings. Are you looking for a comprehensive PMS or a specialized booking platform? Let's compare these solutions more closely.

Is Preno or Travel Tripper Better for Hotels?

Preno is designed as a full hotel management system built specifically for hoteliers, offering tools for reservations, billing, guest management, and reporting. Travel Tripper is a distribution platform that emphasizes rate management, channel connectivity, and direct bookings. While Preno aims to streamline your entire operation, Travel Tripper excels at maximizing distribution and revenue through its robust CRS and RMS modules.

Preno boasts a strong presence in the industry, with over 144 reviews and a high overall score of 4.73/5, emphasizing its popularity among hoteliers. Travel Tripper, with no recent reviews or ratings, appears less prevalent and more niche, likely serving properties with a focus on booking distribution rather than full management. Which of these aligns better with your hotel’s needs?

Preno vs Travel Tripper: Which Should Your Hotel Choose?

If your hotel needs a comprehensive property management solution that handles reservations, billing, housekeeping, and guest communication, Preno is the clear choice. Its extensive feature set, including payment processing, guest CRM, and automated night audits, makes it suitable for boutique hotels, motels, and even larger properties seeking a unified system.

If your main goal is to increase direct bookings, optimize rates, and distribute your inventory across multiple channels, Travel Tripper may be more appropriate—though its lack of recent reviews makes assessment difficult. For hotels prioritizing operational management, Preno’s proven track record and rich feature set are more compelling.

Is Preno or Travel Tripper Easier to Use?

Preno's ease of use is highly rated at 4.78/5, with many users praising its intuitive interface, straightforward onboarding, and supportive customer service. Users describe it as "thoughtfully laid out" and "a motelier's dream," emphasizing its simplicity across different staff levels. The onboarding process, rated at 4.68/5, is generally smooth, though initial setup can be time-consuming.

Travel Tripper’s interface and usability are unreviewed, making it hard to assess. Given the lack of recent user feedback or ratings, it’s likely that Preno’s well-documented ease of use edges out Travel Tripper here.

Edge: Preno

Which Has Better Features: Preno or Travel Tripper?

Preno offers 30 unique features, including a booking engine, channel manager, guest CRM, revenue management, and an integrated housekeeper module—all designed to streamline hotel operations. It also includes payment processing, real-time status updates, automated night audit, and native email marketing.

Travel Tripper, with no listed features, appears to focus solely on booking and distribution, lacking the extensive operational tools that Preno provides. For a hotel seeking a full-featured management system, Preno’s comprehensive capabilities easily surpass Travel Tripper.

Edge: Preno

Which Has Better Customer Support: Preno or Travel Tripper?

Preno’s support is highly rated at 4.8/5, with reviewers citing fast, friendly, and helpful assistance. Comments such as “the support team took me through whatever I couldn’t work out” and “responsive and helpful” highlight its responsiveness.

Travel Tripper’s customer support ratings are unavailable, and with no recent reviews, it’s impossible to gauge the quality of support. Given Preno’s consistent support ratings, it holds the edge here.

Edge: Preno

Which Has More Integrations: Preno or Travel Tripper?

Preno integrates with 17 verified partners, including Xero, SiteMinder, TrustYou, and Revinate, covering accounting, channel management, reputation, and marketing tools. This broad integration ecosystem enhances operational flexibility and automation.

Travel Tripper shows no listed integrations or verified partner count, suggesting limited connectivity outside its core booking functions. For hotels needing a connected tech stack, Preno’s integration depth is more advantageous.

Edge: Preno

Which Do Hoteliers Rate Higher: Preno or Travel Tripper?

Preno’s reviews are recent, with 144 reviews in the last six months, and it maintains a high overall rating of 4.73/5, with 95% likelihood to recommend. Hotels of all sizes, especially boutique and motels, praise its ease of use, support, and features.

Travel Tripper has no recent reviews or ratings, making it impossible to assess user satisfaction. Based on available data, Preno’s higher review volume and recent positive feedback set it apart.

Edge: Preno

How Much Do Preno and Travel Tripper Cost?

Preno costs $800 per month with no trial or flexible pricing options. It’s a flat fee designed for hotels seeking an all-in-one management system.

Pricing details for Travel Tripper are unavailable, with no indication of costs, subscription models, or trial periods. For budget-conscious hotels, Preno's transparent pricing provides clarity—Travel Tripper’s costs are uncertain.

What Type of Hotel Should Use Preno?

• Hotels that need a full hotel management system covering reservations, billing, housekeeping, and reporting.
• Teams seeking a cloud-based platform accessible from anywhere.
• Properties that value integrations with accounting and channel managers.
• Hotels aiming for robust support and ongoing feature upgrades.
• Not ideal if your hotel only needs a booking engine or distribution platform without operational management.

What Type of Hotel Should Use Travel Tripper?

• Hotels focused solely on increasing direct bookings and managing distribution.
• Properties that want a lightweight, specialized tool for revenue and rate management.
• Hotels with existing PMS needing to connect with a CRS or RMS for rate optimization.
• Teams seeking to reduce commission costs through better channel control.
• Not ideal if you require a comprehensive PMS with reservations, billing, housekeeping, and guest management.

The Bottom Line for Hotels

Preno offers an extensive suite of tools tailored to simplify daily hotel operations, making it the stronger choice for most hoteliers. Its high ratings, recent reviews, and broad integrations demonstrate a proven track record in delivering operational efficiency.

Travel Tripper excels at rate optimization and channel management but lacks recent reviews or detailed user feedback, making its value harder to gauge. Its focus on distribution is valuable but narrower in scope.

Choose Preno if you want a full management system with proven support and features. Opt for Travel Tripper if your main goal is to boost direct bookings and optimize revenue through distribution and rate management tools, and you already have or plan to integrate a PMS elsewhere.

Note: This comparison is based on current review data, feature sets, and available information. Always consider your specific hotel needs and conduct a trial or demo before making a final decision.