PT. Supranusa Sindata vs. Shiji Daylight PMS:
Which Is Right for You?

The Decision

Choosing between PT. Supranusa Sindata and Shiji Group for your hotel management system hinges on your hotel’s specific needs, regional presence, and desired features. PT. Supranusa Sindata offers a longstanding presence in Indonesia with a broad range of industry solutions but has limited recent reviews and no clear evidence of active support or modern integrations. In contrast, Shiji Group’s Daylight PMS showcases a strong global footprint, a comprehensive feature set, and recent reviews highlighting ease of use and customer satisfaction.

Both products aim to streamline hotel operations, but their approaches and market focus diverge significantly. PT. Supranusa Sindata emphasizes legacy systems and localized solutions, while Shiji Group promotes a scalable, cloud-native platform with extensive integrations. Which aspect aligns better with your hotel’s future plans?

Is PT. Supranusa Sindata or Shiji Group Better for Hotels?

PT. Supranusa Sindata has a 27-year history, mainly serving the Indonesian hospitality market with an emphasis on enterprise solutions and business intelligence. It offers fully integrated hotel management, POS, conference, and retail systems, supporting both budget and luxury hotels. However, recent reviews are absent, and its regional focus in Asia Pacific limits its appeal for hotels seeking a global system.

Shiji Group’s Daylight PMS, with over 32 recent reviews and a 74.68/100 rating, demonstrates a clear advantage in customer satisfaction, ease of use, and international support. Its cloud-native design supports hotel groups of all sizes, including chains and independents, with a focus on automation, guest data centralization, and seamless integrations.

If your hotel needs a modern, scalable PMS with proven customer satisfaction, go with Shiji Group. If your hotel primarily operates in Indonesia with a preference for legacy, on-premise, or highly localized solutions, PT. Supranusa Sindata might still be relevant, though its recent lack of reviews raises questions about ongoing support and development.

Edge: Shiji Group

PT. Supranusa Sindata vs Shiji Group: Which Should Your Hotel Choose?

If your hotel needs a legacy provider with deep regional roots, especially in Indonesia or Southeast Asia, PT. Supranusa Sindata remains a viable choice. It offers an integrated suite covering hotel management, POS, and retail, with a history of providing solutions tailored to local requirements, and 24/7 support in its markets.

If your hotel prioritizes scalability, ease of training, and a feature-rich, cloud-based platform, Shiji Group is the clear winner. Its user-friendly interface, over 98 features, and recent reviews praising the system’s automation and operational support make it ideal for hotels aiming for modern, flexible management.

For hotels seeking a global system with a broad ecosystem of integrations and modern capabilities, Shiji Group leads. Conversely, if your hotel operates mainly within Indonesia or Southeast Asia and values local support and legacy systems, PT. Supranusa Sindata might be the better fit.

Edge: Shiji Group

Is PT. Supranusa Sindata or Shiji Group Easier to Use?

Shiji Group’s ease of use is highly praised, with a 4.63/5 ease rating based on recent reviews. Hoteliers cite its intuitive interface, helpful training materials, and rapid onboarding as key benefits, making staff adoption straightforward. Many reviews mention how new team members grasp the system quickly, reducing training time.

PT. Supranusa Sindata, with a 0/5 rating and no recent reviews, provides no current evidence of a user-friendly experience. Its interface and support processes are unclear, and the lack of recent feedback suggests it may not keep pace with modern usability standards.

Edge: Shiji Group

Which Has Better Features: PT. Supranusa Sindata or Shiji Group?

Shiji Group’s system offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, mobile apps, automated reminders, and detailed reporting. It also provides advanced tools like guest messaging, digital registration, rate management, and automation, supporting a broad range of hotel operations.

PT. Supranusa Sindata offers no detailed feature list, making it difficult to compare directly. Its solutions are primarily enterprise and business intelligence focused, with no indication of comparable modern guest-centric or automation features.

Based on available data, Shiji Group’s extensive features clearly outpace PT. Supranusa Sindata, making it the better choice for hotels needing comprehensive, modern capabilities.

Edge: Shiji Group

Which Has Better Customer Support: PT. Supranusa Sindata or Shiji Group?

Shiji Group’s recent reviews consistently highlight its support team’s professionalism and responsiveness, with a 4.53/5 rating. Clients appreciate 24/7 support, helpful training materials, and smooth onboarding, which are crucial during system deployment and ongoing operations.

PT. Supranusa Sindata does not have recent reviews or support ratings available, raising concerns about its current support levels or responsiveness. Its longstanding presence doesn’t necessarily indicate active, modern support, especially without recent customer feedback.

Edge: Shiji Group

Which Has More Integrations: PT. Supranusa Sindata or Shiji Group?

Shiji Group boasts 64 verified partners, including major industry integrators like SiteMinder, Oaky, Duetto, Amadeus, and others, facilitating seamless connection with booking engines, payment providers, and revenue management systems. Its API-everything approach supports flexible, scalable integrations.

PT. Supranusa Sindata has only 7 verified partners, with no prominent industry integrations listed. Its lower partner count and regional focus suggest limited connectivity with other hospitality systems or third-party tools.

For hotels seeking extensive, reliable integrations, Shiji Group offers a far more versatile ecosystem. PT. Supranusa Sindata’s limited integrations may be suitable for simpler, regional setups but lack the flexibility for modern multi-system environments.

Edge: Shiji Group

Which Do Hoteliers Rate Higher: PT. Supranusa Sindata or Shiji Group?

Shiji Group’s recent reviews give it a 74.68/100 overall rating, with 90% likelihood to recommend. Hotels across different segments, especially international chains, praise its ease of use, support, and feature set, reflecting high user satisfaction.

PT. Supranusa Sindata has no recent reviews, so we cannot gauge current user sentiment or ratings. Its absence of recent feedback makes it impossible to verify satisfaction levels or how well it meets modern hotel needs.

Given the current review landscape, Shiji Group’s higher rating and recommendation rate demonstrate stronger hotel confidence in its system.

Edge: Shiji Group

How Much Do PT. Supranusa Sindata and Shiji Group Cost?

PT. Supranusa Sindata does not publicly disclose pricing details, which suggests a custom quote approach based on hotel size and needs. Its lack of transparent pricing may complicate initial budgeting.

Shiji Group charges $1,200 per month, with no mention of setup or additional costs. This transparent pricing model aligns with its modern, scalable platform, allowing hotels to assess ROI and plan budgets accordingly.

For hotels needing predictable, straightforward costs, Shiji Group offers more clarity. PT. Supranusa Sindata’s opaque pricing could be a barrier for some hoteliers.

Edge: Shiji Group

What Type of Hotel Should Use PT. Supranusa Sindata?

• Hotels that primarily operate within Indonesia or Southeast Asia, where local support and legacy systems are preferred.
• Hotels seeking an enterprise solution with integrated POS, retail, and conference management.
• Hotels willing to invest in long-term, customized solutions aligned with regional needs.
• Hotels that prioritize business intelligence and detailed management reports.
• Teams comfortable with traditional, possibly on-premise systems.

Not ideal if your hotel aims for a modern, cloud-based platform with extensive integrations, rapid deployment, or a global footprint. Small, international, or fast-growing hotel groups may find PT. Supranusa Sindata’s offerings limiting.

What Type of Hotel Should Use Shiji Group?

• Hotels of any size, from boutique to global chains, seeking a scalable, cloud-native PMS.
• Hotels that value a modern, user-friendly interface with fast onboarding.
• Hotels wanting extensive integrations with booking engines, revenue tools, and guest engagement platforms.
• Hotels prioritizing automation, detailed analytics, and centralized guest data.
• Hotels looking for a system that supports multi-property management and international operations.

Not ideal if your hotel operates primarily in Indonesia or Southeast Asia, where localized support and legacy systems are preferred, or if you require a system with minimal complexity.

Shiji Group vs PT. Supranusa Sindata: The Bottom Line for Hotels

Shiji Group offers a modern, cloud-based PMS with an extensive feature set, proven support, and a large global footprint. Its recent reviews underscore its ease of use, integrations, and customer satisfaction, making it a clear choice for hotels aiming for digital transformation.

PT. Supranusa Sindata, while historically a regional leader, lacks recent reviews and detailed features, raising questions about its current capabilities and support. Its solutions are more suited for Indonesian hotels with specific enterprise needs and less for hotels seeking a flexible, global PMS.

For most hotels, especially those seeking a future-proof, scalable system, Shiji Group is the better option. PT. Supranusa Sindata may still work for regional, traditional setups but offers limited modern advantages.

Note: This comparison is based on current review data, feature lists, and market presence. As the landscape evolves, hotelier needs and vendor capabilities may shift, so ongoing evaluation remains critical.