The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 82 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Betterspace GmbH shines in ease of use and customer support , with exclusive features like Housekeeping requests and Guest Feedback Module (comment cards/reviews).
Quadriga (IQ In-Room) shines .
Side-by-side ratings based on 82 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 82 | 0 |
After analyzing 82 verified reviews, Betterspace GmbH users most value its tablet functionality, guest communication, energy management, while Quadriga (IQ In-Room) users highlight . Click any theme to see what reviewers say.
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Tablet Functionality
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Guest Communication
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Energy Management
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Paperless Guest Directory
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Support and Customer Service
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Hardware Durability
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How each product ranks among In-Room Hotel Tablets vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 42 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 28 reviews | — |
| Large (75-199 rooms) ▾ | #4 5 reviews | — |
| X-Large (200+ rooms) | #5 2 reviews | — |
By Property Type
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| Boutique ▾ | #5 27 reviews | — |
| Luxury ▾ | #7 11 reviews | — |
| Branded / Chain ▾ | #4 16 reviews | — |
| Extended Stay | #7 0 reviews | — |
By Region
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| North America | #12 0 reviews | — |
| Europe ▾ | #2 79 reviews | — |
| Asia Pacific | #9 1 reviews | — |
Choosing between Betterspace GmbH’s better.tab and Quadriga’s IQ In-Room hinges on your hotel’s priorities. Both aim to enhance in-room guest experiences, but their core functionalities and target audiences diverge significantly. Betterspace’s offering centers on digital guest directories, energy management, and operational tools, while Quadriga focuses on guest entertainment, connectivity, and revenue-generating services. Which aligns more with your hotel’s strategic goals?
Betterspace GmbH’s better.tab is a comprehensive digital guest directory and management system, offering features like room controls, guest communication, and energy savings integrations. Quadriga’s IQ In-Room provides entertainment, internet, and content delivery solutions designed to keep guests connected and entertained. The key difference: better.tab emphasizes operational efficiency and sustainability, while Quadriga prioritizes guest engagement and revenue.
Both products aim to elevate the guest experience, but their primary problems they solve differ. Betterspace concentrates on reducing costs and streamlining communication through digital directories and energy controls, whereas Quadriga enhances in-room entertainment and internet connectivity to boost guest satisfaction. Do you need operational tools or entertainment features? That’s the central question.
If your hotel needs to reduce operational costs while offering modern, digital guest communication, go with Betterspace. Its suite of features—like PMS integration, energy management, and digital directories—makes it a suitable fit for hotels aiming for efficiency and sustainability.
If your team prioritizes guest entertainment, high-speed internet, and upselling services, Quadriga is the better choice. Its focus on connected entertainment solutions and revenue opportunities appeals to hotels seeking to differentiate their in-room offerings. For properties that want a digital concierge combined with guest engagement tools, Quadriga is the more fitting option.
Betterspace GmbH’s better.tab has a high user rating of 4.59/5 for ease of use, supported by positive reviews highlighting straightforward onboarding and intuitive interfaces. Customers praise its seamless PMS integration and simple management tools, making staff adoption easier.
Quadriga’s IQ In-Room lacks publicly available ratings and recent reviews, which makes it difficult to assess usability or customer satisfaction. Given the data, better.space’s clear focus on user-friendly interfaces provides a distinct advantage for hotels prioritizing staff and guest ease of use.
Edge: better.tab.
Betterspace GmbH’s better.tab offers 29 unique features, including digital directories, room controls, guest messaging, local guides, and in-room ordering—covering operational and guest engagement needs. Its features support energy management, upselling, and sustainability, offering a comprehensive digital environment tailored for hotels.
Quadriga’s IQ In-Room provides entertainment, internet, and connectivity services but does not seem to offer as broad a feature set. Its focus is on entertainment and network solutions, with no mention of digital directories, guest communication, or operational tools. For hotels seeking a feature-rich management platform, better.tab’s extensive capabilities give it a clear edge.
Edge: better.space.
Betterspace GmbH’s customer support is rated 4.62/5, with reviewers praising its helpfulness and responsiveness. Many mention that issues are resolved quickly, though some note room for improvement in speed and complexity of backend customization.
Quadriga’s support ratings and reviews are not available, limiting direct comparison. Without recent feedback, it’s safer to favor the product with documented support quality. Given this, betterspace’s consistently high ratings and positive reviews provide a stronger indication of reliable support.
Edge: better.tab.
Betterspace GmbH integrates with 27 verified partners, including PMS systems like protel, hotelkit, and Oracle Hospitality, as well as third-party services like TrustYou and Winhotel. Its extensive integration network allows for a seamless experience across operational tools.
Quadriga’s IQ In-Room offers no publicly listed integrations, which limits its ability to connect with existing hotel systems. For hotels requiring a versatile, integrated platform, better.space’s partnership network is a significant advantage.
Edge: better.tab.
Betterspace GmbH’s better.tab has a strong overall rating of 4.84/5 based on 58 reviews, with recent feedback supporting its ease of use, support, and feature richness. Its reviews are primarily from European hotels across various segments, with a notable 89% likelihood to recommend.
Quadriga (IQ In-Room) lacks available reviews, making it impossible to assess user satisfaction or property ratings. Given the current data, betterspace’s high review count and recent positive feedback make it the preferred choice.
Edge: better.tab.
Both products do not publicly disclose specific pricing models, but the absence of information indicates they are custom-quoted, likely based on hotel size and feature requirements. Betterspace does not offer a freemium or trial, suggesting a more tailored, possibly premium pricing approach.
Quadriga’s pricing details are also unavailable, but its focus on enterprise-level entertainment solutions suggests a potentially higher investment. For transparent budgeting, better.space’s clear absence of trial options may be a consideration, but both likely require direct contact for quotes.
Not ideal if your hotel primarily needs entertainment or advanced internet connectivity without operational management.
Not ideal if your main focus is operational efficiency, energy management, or digital guest directories.
Betterspace GmbH’s better.tab and Quadriga serve different needs within the hotel industry. If your priorities are reducing costs, streamlining communication, and supporting sustainability, better.tab’s feature-rich, integrated platform makes it the clear choice, especially given its strong recent reviews and wide adoption.
Quadriga’s IQ In-Room, meanwhile, is best suited for hotels aiming to enhance guest entertainment, internet connectivity, and revenue through multimedia services. Its limited public support data and lack of recent reviews make it less compelling for hotels seeking proven, well-rated solutions.
For most hotels evaluating both, better.space’s extensive features, higher user ratings, and active support ecosystem position it as the more reliable, versatile choice. However, if guest entertainment and high-speed connectivity are your top focus, Quadriga remains a notable option, albeit with limited publicly available feedback.
In-Room Hotel Tablets pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, better.tab (by Betterspace) and Quadriga (IQ In-Room) share 0 features. Here are the key differences — features one has that the other lacks.
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| Bedside alarm | ||
| Digital Menus | ||
| Digital directory | ||
| Group & conference offerings | ||
| Local city guides | ||
| Secured web browsing |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the past, guests had to put notes on the door if they wanted to order breakfast in their room the next morning. Then a member of staff had to collect the slips at night and then..."
No published case study for this goal yet.
"By using the Betterspace solutions, we have definitely been able to improve our processes in the area of guest communication and guest information. We no longer use printed brochur..."
No published case study for this goal yet.
What hoteliers love
The tablets offer various functions like digital guest directories, telephony, and ordering services. However, issues regarding the tablets’ speed, oc... The tablets offer various functions like digital guest directories, telephony, and ordering services. However, issues regarding the tablets’ speed, occasional glitches in the telephony function, and the complexity of configuring settings are highlighted.
The tablet’s chat function allows direct messaging between guests and reception, enabling easy requests and faster service delivery. This feature impr... The tablet’s chat function allows direct messaging between guests and reception, enabling easy requests and faster service delivery. This feature improves guest satisfaction and operational efficiency. However, some users point to the need for better call functions and interface improvements for ease of use.
Betterspace integrates with PMS to automate heating control based on room occupancy, leading to significant energy savings. Reviews highlight that no... Betterspace integrates with PMS to automate heating control based on room occupancy, leading to significant energy savings. Reviews highlight that no manual intervention is needed for short-term reservations or cancellations, reducing costs. Some users seek faster system performance and splash-proof thermostats for bathrooms.
Where hoteliers push back
Support quality and response times receive mixed feedback. While many praise the helpful and prompt customer service, some reviews suggest areas for i... Support quality and response times receive mixed feedback. While many praise the helpful and prompt customer service, some reviews suggest areas for improvement in the speed and effectiveness of support responses.
Multiple reviews mention concerns about the physical durability of tablets and thermostats. Users report issues with charging stations, tablet speed,... Multiple reviews mention concerns about the physical durability of tablets and thermostats. Users report issues with charging stations, tablet speed, and the longevity of plastic components, suggesting a need for more robust hardware solutions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. better.tab (by Betterspace) and Quadriga (IQ In-Room) share many core In-Room Hotel Tablets features, but each has unique capabilities. better.tab (by Betterspace) offers 27 verified integration partners, while Quadriga (IQ In-Room) offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. better.tab (by Betterspace) leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
better.tab (by Betterspace): No. Quadriga (IQ In-Room): No. Neither product currently offers a free tier. Most In-Room Hotel Tablets vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Betterspace GmbH has an HT Score of 73 and Quadriga (IQ In-Room) has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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