better.tab (by Betterspace)

Ranked 3 (out of 22) in In-Room Hotel Tablets

In-Room Hotel Tablets

The digital guest directory better.guest on the in-room tablet better.tab offers all advantages of a...

Ratings Snapshot

Certificate of Excellence
Read 54 reviews
94%
Recommend
HTR Score icon
HT SCORE
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 22 in In-Room Hotel Tablets

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 9 verified reviews
    94%
  • City Center Hotels 8 verified reviews
    94%
  • Vacation Rentals & Villas 7 verified reviews
    97%
  • Bed & Breakfast & Inns 6 verified reviews
    93%
  • Resorts 4 verified reviews
    95%
  • Airport/Conference Hotels 3 verified reviews
    93%
  • Hostels 3 verified reviews
    90%
  • Luxury Hotels 2 verified reviews
    90%
  • Branded Hotels 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    100%

better.tab (by Betterspace) Overview

better.tab (by Betterspace) Overview

The digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, remote contro...

About Betterspace GmbH View website

Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employees

With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...

Other Products by Betterspace GmbH

Integrates with

  • Property Management Systems
  • Reputation Management
  • Staff Collaboration Tools
Browse integrations (34 verified)

What customers love about better.tab (by Betterspace)

Like 94% recommend

Unknown

Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.

Hoteldirektor

Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...

Hotelier Eigentümer

very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!

Owner

Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

See more answers (6)
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+ 4 recommend
Recommended by Show More (2)

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Clients & references

References & testimonials

Testimonial avatar
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
Gisbert Kern General Manager at the AMERON Frankfurt Neckarvillen Boutique
Testimonial avatar
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Michael Rosin General Manager at the Radisson Blu Hotel, St. Gallen

Featured partners

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Case studies

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Betterspace GmbH doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • Europe
VERIFIED MARKETS
  • Germany
  • Austria
  • Switzerland

54 Verified Betterspace GmbH Reviews

Likelihood to Recommend
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December 30, 2021

better.tab (by Betterspace) Review: Competent and solution-oriented service

Verantwortliche Marketing from Hostels in Adelboden (Switzerland)

Recommend 10/10
Full blue star
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What do you like most?

Help is available quickly if a problem arises. You never wait long for an answer. Good support with explanation of case studies.

What do you dislike or think could be improved?

At the moment I have no suggestions for improvement, as everything (software and user platform) is up-to-date, modern and up-to-date.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

December 11, 2021

better.tab (by Betterspace) Review: The digital and sustainable helper for guests and receptionists

Hoteldirektor from City Center Hotels in Stralsund (Germany)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

A broad, multilingual range of information with clear added value for the guest and relief for reception and service employees, combined with a modern design and a sustainability solution in the area of p...

What do you dislike or think could be improved?

If so, it's the little things that are picked up by excellent customer service and then adjusted. We actually have nothing to complain about and that means something :)

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 11, 2021

better.tab (by Betterspace) Review: Guest folders are used well ...

Inhaber from Vacation Rentals & Villas in Altenberg (Germany)

Recommend 10/10
Full blue star
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What do you like most?

The guest folders are slowly replacing the paper guest folders. the added value is obvious. Even if not everyone dares to do it, they are used well.

What do you dislike or think could be improved?

Changes and handling for our work could be simplified a bit if possible. Lone fighters like me simply need too much time to learn everything in such a way that it can be used properly.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 10, 2021

better.tab (by Betterspace) Review: Professional and efficient, good customer support

Owner from City Center Hotels in Amtzell (Germany)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

The in room tablets give a feeling of an innovative and state-to-the art environment A digital hotel directory saves a lot of resources in paper, printing cartridge, and of course time to update the dire...

What do you dislike or think could be improved?

The delivery time was very long due to deliery problems of the in room tablets. But the communication was honest and promt.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2021

better.tab (by Betterspace) Review: Good product with restrictions

Geschäftsführerin from Hostels in Dülmen (Germany)

Recommend 8/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

We have acquired the digital guest directory in order to offer our guests better comfort and to reduce the number of brochures in the room. The product almost succeeded in doing that. We also wanted to re...

What do you dislike or think could be improved?

Unfortunately, promises were made to us that could not be kept. We were told that the remote controls in the rooms could be completely replaced. Only when everything was purchased and entered did it emerg...

Customer Support
3
Ease of Use
4
Value for money
4
Implementation
n/a

December 10, 2021

better.tab (by Betterspace) Review: Digitization of the guest rooms

CEO from Vacation Rentals & Villas in Waldeck (Germany)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting

What do you dislike or think could be improved?

The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

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Recent press releases

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Popular better.tab (by Betterspace) Integrations

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