better.tab (by Betterspace)

4.5 (81 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 4 (out of 25) in In-Room Hotel Tablets

The smart guest directory is your digital concierge, sales manager, travel guide and much more.

Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.3/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, better.tab (by Betterspace) is the #7 most trending product in the In-Room Hotel Tablets category (out of 25) and the #468 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About better.tab (by Betterspace)
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
The digital guest directory better.guest on elegant in-room tablets offers all advantages of an information guide for your hotel room, combined with a high-end tablet. It supports you in being the perfect host by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, radio, clock and much more.

Capabilities

Personalized push notifications

Cancel room cleaning

Send e-greeting cards

Integrated phone

Information about the area

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Pricing

Pricing Available By Request

Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

1 | X-Small (1-9 room)

25 | Small (10-24 room)

51 | Medium (25-74 room)

17 | Large (75-199 room)

5 | X-Large (200+ room)

Country

85 | Germany

12 | Austria

4 | Switzerland

1 | France

Type

25 | City Center Hotels

19 | Bed & Breakfast & Inns

19 | Boutiques

8 | Vacation Rentals & Villas

7 | Resorts

6 | Luxury Hotels

4 | Branded Hotels

4 | Limited Service & Budget Hotels

3 | Airport/Conference Hotels

3 | Hostels

1 | Extended Stay & Serviced Apartments

1 | Motels

Region

102 | Europe

Category

81 | In-Room Hotel Tablets

39 | Energy Management Systems

30 | Hotel Guest Apps

Hotelier Rating

Excellent
76
Very Good
17
Average
7
Poor
2
Terrible
2

Property Size

  • X-Small (1)
  • Small (25)
  • Medium (51)
  • Large (17)
  • X-Large (5)

Country

  • Germany
    Germany
    (85)
  • Austria
    Austria
    (12)
  • Switzerland
    Switzerland
    (4)
  • France
    France
    (1)

Region

  • Europe
    Europe
    (102)

Hoteliers say

NEW AI Review summary

Hoteliers like Betterspace for its seamless integration with property management systems (PMS), enabling efficient energy management and paperless guest directories, leading to cost savings and enhanced guest experience. Users appreciate the ability to control heating systems remotely based on room occupancy, reducing energy costs significantly. The digital tablets replace traditional room folders, offering updated info and services, improving guest engagement, and upselling opportunities. However, some concerns include hardware durability and the need for faster support and backend improvements.

AI-generated from the text of customer reviews

Tablet Functionality
Support and Customer Service
Guest Communication
Energy Management
Paperless Guest Directory
Upselling and Customization
Hardware Durability
Sustainability
Digital Registration Forms
10

That's the missing cherry on top!

Staatl. gepr. Kommunikationswirt from 10 to 24 room City Center Hotel in Marburg (Germany)

Verified
6 months ago
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the g...
Country Germany
Staatl. gepr. Kommunikationswirt
Small Hotel
1

Tablets are completely unnecessary because the hotel guests use their own phones and tablets. Unfortunately, the Energy is not fully thought out!

General Manager from 50-74 room Bed & Breakfast & Inn in Wien (Austria)

Verified
6 months ago
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
Country Austria
General Manager
Medium Hotel
9

Replacing a defective tablet worked quickly and without any problems

Rezeptionistin from 25-49 room in Risum-Lindholm (Germany)

Verified
10 months ago
- the excursion destinations are easy to find for the guests - the guest can send us a message directly to the reception - the room cleaning can be canceled
Country Germany
Rezeptionistin
Medium Hotel
10

Digitization meets environmental awareness

Hotelier from 10 to 24 room in Schönau am Königssee (Germany)

Verified
10 months ago
Hotels, restaurants and tourism have always needed a lot of paper. Papermaking has a huge impact on our environment as it requires enormous amounts of wood, energy and water. We therefore made a conscious decision against it. We make sure to use little paper. In this way, we take our guests into a small digital world in which paper waste do...
Country Germany
Hotelier
Small Hotel
9

Hoteltablets

Geschäftsführer from 25-49 room Boutique in Husum (Germany)

Verified
18 months ago
Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now only have a few clicks at reception. Thanks to the integrated infrared remote control, the guest almost always has the tablet in their hand...
Country Germany
Geschäftsführer
Medium Hotel
10

Great for hotel and guests

Direktionassistentin from 50-74 room Luxury Hotel in Bad Aussee (Austria)

Verified
18 months ago
We can present all content and information about hotel and area beautifully on tablets, minimize paper information sheets, information is easy to update anytime. Content editing software is very user friendly.
Country Austria
Direktionassistentin
Medium Hotel
9

Benefits for the guest

Hotelier from 25-49 room Luxury Hotel in Bernau im Schwarzwald (Germany)

Verified
18 months ago
Guest has the opportunity to find out for themselves what attractions are nearby. This relieves the reception. No more paper magazines needed
Country Germany
Hotelier
Medium Hotel
9

Smart temperature control is an absolute MUST these days

Inhaber from 10 to 24 room City Center Hotel in Waren (Müritz) (Germany)

Verified
18 months ago
Thanks to the connection to the hotel software, the room control now works almost completely automatically. Once the scenarios have been designed and created, it works optimally, so that the rooms do not have to be constantly personally checked and regulated, especially when occupancy is weak and fluctuating.
Country Germany
Inhaber
Small Hotel
10

Simple operation, great effect. Nice Tablet.

General Manager from 25-49 room in Kalbach (Germany)

Verified
18 months ago
The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tablet.
Country Germany
General Manager
Medium Hotel
10

Can be monitored and controlled automatically and from a mobile phone

Geschäftsführer from 25-49 room in Leutkirch im Allgäu (Germany)

Verified
18 months ago
Since we have been using the Betterspace heating control with an interface to our PMS, we have not only saved energy but also distances. No turning up the heating for short-term reservations or room changes and no turning off the heating for short-term cancellations. The system always knows which rooms are occupied and controls the temperat...
Country Germany
Geschäftsführer
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 9

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.

Question:

What differentiates this product or service from the competition?

Answer:

Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 14 recommend
Recommended by
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Support

Unverified

Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

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Response Time

2 days

Recommended

90%

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