better.tab (by Betterspace)

Ranked 2 (out of 22) in In-Room Hotel Tablets

In-Room Hotel Tablets

The smart guest directory is your digital concierge, sales manager, travel guide and much more.

Ratings Snapshot

Certificate of Excellence
Read 79 reviews
91%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 22 in In-Room Hotel Tablets

Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.4/5
Customer Support
4.6/5
Verified Customer Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • City Center Hotels 16 verified reviews
    89%
  • Boutiques 15 verified reviews
    93%
  • Bed & Breakfast & Inns 12 verified reviews
    87%
  • Vacation Rentals & Villas 7 verified reviews
    94%
  • Resorts 7 verified reviews
    93%
  • Luxury Hotels 5 verified reviews
    94%
  • Airport/Conference Hotels 3 verified reviews
    93%
  • Hostels 3 verified reviews
    90%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • Branded Hotels 1 verified reviews
    90%

better.tab (by Betterspace) Overview

better.tab (by Betterspace) Overview

The digital guest directory better.guest on elegant in-room tablets offers all advantages of an information guide for your hotel room, combined with a high-end tablet. It supports you in being the perfect host by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment s...

About Betterspace GmbH View website

Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employees

Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and delight guests. In addition to sa...

Other Products by Betterspace GmbH

Integrates with

  • Property Management Systems
  • Reputation Management
  • Staff Collaboration Tools
Browse integrations (36 verified)

What customers love about better.tab (by Betterspace)

Like 91% recommend

Unknown

Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.

Hoteldirektor

Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...

Hotelier Eigentümer

very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!

Owner

Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Betterspace is the perfect solution to simplify the guests’ journey by offering a completely new experience during all the stages of the stay and facilitating the communication and the upselling. The solution allows a great customization of its funcionalities.

by Maria Santoro (SIHOT) on December 14, 2022

See more answers (13)
Question:

What differentiates this product or service from the competition?

Answer:

Betterspace is one of the most complete and elegant solutions for digital guest directory. The great advantage is that you can display the information on different types of support, as the in-room tablet, in a kiosk in the lobby or even on the Hotel TV, always giving the guests the possibility to in...

by Maria Santoro (SIHOT) on December 14, 2022

See more answers (13)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Betterspace not only maximizes your customer satisfaction, but it also allows to generate additional revenue by increasing the use of the hotel services. Your guests will be able to get information from the digital guest directory and book your services from any device and from wherever they are. B...

by Maria Santoro (SIHOT) on December 14, 2022

See more answers (13)
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+ 11 recommend
Recommended by Show More (9)

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Clients & references

References & testimonials

Testimonial avatar
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
Gisbert Kern General Manager at the AMERON Frankfurt Neckarvillen Boutique
Testimonial avatar
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Michael Rosin General Manager at the Radisson Blu Hotel, St. Gallen

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • Europe
VERIFIED MARKETS
  • Germany
  • Austria
  • Switzerland
  • France

79 Verified Betterspace GmbH Reviews

Likelihood to Recommend
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December 13, 2022

better.tab (by Betterspace) Review: Great for hotel and guests

Direktionassistentin from Luxury Hotels in Bad Aussee (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We can present all content and information about hotel and area beautifully on tablets, minimize paper information sheets, information is easy to update anytime. Content editing software is very user frie...

What do you dislike or think could be improved?

Unfortunately I can't remember anything in particular. We got new version of tablets now with more options so I think it will only be better. :-)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2022

better.tab (by Betterspace) Review: Hoteltablets

Geschäftsführer from Boutiques in Husum (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now o...

What do you dislike or think could be improved?

An individual addition of registration form fields would be nice. If our guests use the parking lot, we charge a fee, for this we need the license plate. The IQ Controll backend should be responsiv for mo...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 12, 2022

better.tab (by Betterspace) Review: Smart temperature control is an absolute MUST these days

Inhaber from Other in Waren (Müritz) (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Thanks to the connection to the hotel software, the room control now works almost completely automatically. Once the scenarios have been designed and created, it works optimally, so that the rooms do not ...

What do you dislike or think could be improved?

Warning message when the room temperature exceeds a certain value (e.g. when the thermostat is not working properly for whatever reason).

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

December 12, 2022

better.tab (by Betterspace) Review: Benefits for the guest

Hotelier from Luxury Hotels in Bernau im Schwarzwald (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Guest has the opportunity to find out for themselves what attractions are nearby. This relieves the reception. No more paper magazines needed

What do you dislike or think could be improved?

everything is fine. The support is very competent and very accommodating. If there are hardware problems, you have to contact another company. Many Thanks

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
n/a

December 10, 2022

better.tab (by Betterspace) Review: Simple operation, great effect. Nice Tablet.

General Manager from Other in Kalbach (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tabl...

What do you dislike or think could be improved?

Energy Management System could work faster.the wiring between the thermostats could be improved. In room tablets could work faster and the thermostats could get an update.

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4

December 09, 2022

better.tab (by Betterspace) Review: Can be monitored and controlled automatically and from a mobile phone

Geschäftsführer from Other in Leutkirch im Allgäu (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Since we have been using the Betterspace heating control with an interface to our PMS, we have not only saved energy but also distances. No turning up the heating for short-term reservations or room chang...

What do you dislike or think could be improved?

A larger selection of thermostat models would be great. Depending on how the radiators are installed in the rooms or public areas, the relatively large thermostats are sometimes a bit annoying and sometim...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

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Popular better.tab (by Betterspace) Integrations

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