hotelkit Collaboration & Service Optimization
Staff Collaboration ToolsDesigned to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
Ratings Snapshot
94%
Recommend
#3
Popularity index
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 22 in In-Room Hotel Tablets
Ease of Use
4.8/5
ROI
4.4/5
Implementation
4.6/5
Customer Support
4.9/5
Verified Customer Support
Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
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better.tab (by Betterspace) Overview
better.tab (by Betterspace) Overview
The digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, remote contro...
About Betterspace GmbH View website
Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employeesWith the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...
Other Products by Betterspace GmbH
1/8
Integrates with
- Direct Booking Tools
- Mobile Key & Keyless Entry
- Preventive Maintenance Software
Need a custom integration?
What customers love about better.tab (by Betterspace)
94% recommend
Hoteldirektor from Resort
Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...
Hotelier Eigentümer
very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!
Owner from Boutique
Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Our guests like modern technologies when interacting with us and informing about our hotel. In addition to that we are proud to reduce paper consumption. Therefore, Betterspace is the best solution.
by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020
See more answers (5)
Question:
What differentiates this product or service from the competition?
Answer:
Great is the new Customer Success team which supports and improves marketing and sales activities in personal perfomance workshops. This really helps to use the potential of this IQ Tabs completely and efficiently.
by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020
See more answers (5)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
IQ Tabs from Betterspace are a really great and sustainable solution for modern hoteliers. You have to open to this new way of communication. It will reward you with a high success in marketing and guest satisfaction, which is the most important fact.
by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020
See more answers (5)
Recommended by
Show More (1)
Anne Feldten
Sales Assistant @ Radisson Blu Hotel Erfurt
Viktoria Kaiser
Front Office @ Hotel Schlehdorn
Marius Donhauser
CEO & Founder @ hotelkit
Felizitas Denz
Performance Manager @ east Hotel Hamburg
Lilly Martin
Marketing Manager @ Spa & Golf Resort Weimarer Land
Features
- Digital directory
- Bedside alarm
- Digital Menus
- Dynamic pricing
- Local city guides
- Group & conference offerings
- Secured web browsing
- Housekeeping requests
- Restaurant reservations
- Hotel facilities integrations
- Sponsorship opportunities
- Apps & games
- Travel information
- Guest Feedback Module (comment cards/reviews)
- Publication subscriptions (ex. newspapers, magazines)
- TV & room controls
- Late checkout
- POS & PMS Integration
- News & weather
- Digital concierge
- Bell services
- Guest messaging
- View bill & express check out
- In-room dining ordering
- Spa & Wellness Module
- Multi-currency
- Loyalty program management
- Multi-lingual
- Video Concierge
- Guest Marketing
Want to go behind the scenes and see how better.tab (by Betterspace) works?
Clients & references
References & testimonials
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Featured partners
Case studies
Awards & Certifications
Betterspace GmbH doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Asia Pacific
- Middle East
- Africa
- Europe
- Germany
- Austria
- Switzerland
Likelihood to Recommend
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November 26, 2021
better.tab (by Betterspace) Review: Great product as added value for the guest
Direktionsassistenz from City Center in Königsbrunn (Germany)
Recommend
9/10
What do you like most?
We have been working with the betterspace tablets and also with the betterspace room control solution (heating) for a number of years. better.tab is an added value both for us and for our guests. The gues...
What do you dislike or think could be improved?
In the backend there are now and then a few pitfalls in the design of the individual buttons and the links to them. We will, however, suggest this again separately for support.
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
November 25, 2021
better.tab (by Betterspace) Review: From analog to digital
Inhaber from Bed & Breakfast in Potsdam (Germany)
Recommend
10/10
What do you like most?
Great new digital guest directory, in which everything that interests the guest can be accommodated and, above all, constantly updated. From excursion tips to restaurant recommendations to information abo...
What do you dislike or think could be improved?
Telephone receiver only works to a limited extent. But that can certainly be fixed. Otherwise there is nothing wrong with. I can only recommend it.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
November 25, 2021
better.tab (by Betterspace) Review: Modern guest folder
Marketing from Resort in Sankt Johann im Pongau (Austria)
Recommend
8/10
What do you like most?
- Push messages here, information can be transmitted in a great way - modern design - appealing - uncomplicated processing possible - feasible without much effort
What do you dislike or think could be improved?
So actually in our case the speed can be improved. This is of course also related to an older version - there is room for improvement here.
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4
November 24, 2021
better.tab (by Betterspace) Review: Betterspace Tablet
Beauftragter Digitalisierung from Vacation Rental in Norderney (Germany)
Recommend
10/10
What do you like most?
In the course of digitization, we decided on the tablets from Betterspace. We now have tablets in our more than 50 holiday apartments and are absolutely thrilled. The guests can listen to the radio, surf ...
What do you dislike or think could be improved?
The tablets run flawlessly and is a great thing for our guests. Are completely satisfied and do not regret it.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 18, 2021
better.tab (by Betterspace) Review: Products for the future
Hotelfachfrau from Bed & Breakfast in Fladungen (Germany)
Recommend
9/10
What do you like most?
Thanks to the guest tablets, our house has gained further added value! Less paper and better interchangeability of the content thanks to this digital solution. The heating thermostats also serve their pur...
What do you dislike or think could be improved?
The charging cradles of the current tablets occasionally show errors, so that they have to be replaced. Stable working of the charging stations would be desirable.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
November 12, 2021
better.tab (by Betterspace) Review: Recommendation from Pension & Gasthaus Kattenstieg
Inhaber from Bed & Breakfast in Heiligengrabe (Germany)
Recommend
10/10
What do you like most?
We have been working with the tablets for 2 1/2 years and are very satisfied. Our guests are very amazed at the tablet. We have digitized all the information that the guests otherwise received in paper fo...
What do you dislike or think could be improved?
The material of the tablet and the color would be better light gray or green in your logo color, since every lint can be seen on black and the cable could be firmly attached to the charging cradle, becaus...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month
Recent News & Content
Recent articles
Betterspace GmbH doesn’t have any recent coverage yet
Recent press releases
Betterspace GmbH doesn’t have any recent company updates, news or announcements
Resources & reports
Betterspace GmbH doesn’t have any free e-books or reports available
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Unknown
Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.