hotelkit Collaboration
Staff Collaboration ToolsDesigned to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
Ratings Snapshot
91%
Recommend
#2
Popularity index
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #2 out of 22 in In-Room Hotel Tablets
Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.4/5
Customer Support
4.6/5
Verified Customer Support
Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
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better.tab (by Betterspace) Overview
better.tab (by Betterspace) Overview
The digital guest directory better.guest on elegant in-room tablets offers all advantages of an information guide for your hotel room, combined with a high-end tablet. It supports you in being the perfect host by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment s...
About Betterspace GmbH View website
Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employeesBetterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and delight guests. In addition to sa...
Other Products by Betterspace GmbH
1/8
Integrates with
- Property Management Systems
- Reputation Management
- Staff Collaboration Tools
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What customers love about better.tab (by Betterspace)
91% recommend
Hoteldirektor
Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...
Hotelier Eigentümer
very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!
Owner
Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Betterspace is the perfect solution to simplify the guests’ journey by offering a completely new experience during all the stages of the stay and facilitating the communication and the upselling. The solution allows a great customization of its funcionalities.
by Maria Santoro (SIHOT) on December 14, 2022
See more answers (13)
Question:
What differentiates this product or service from the competition?
Answer:
Betterspace is one of the most complete and elegant solutions for digital guest directory. The great advantage is that you can display the information on different types of support, as the in-room tablet, in a kiosk in the lobby or even on the Hotel TV, always giving the guests the possibility to in...
by Maria Santoro (SIHOT) on December 14, 2022
See more answers (13)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Betterspace not only maximizes your customer satisfaction, but it also allows to generate additional revenue by increasing the use of the hotel services. Your guests will be able to get information from the digital guest directory and book your services from any device and from wherever they are. B...
by Maria Santoro (SIHOT) on December 14, 2022
See more answers (13)
Recommended by
Show More (9)
Maria Santoro
Partner Manager @ SIHOT
Denis Bohlender
Account Manager @ Deutsche Telekom AG
Kerstin Lettner
Partner Account Manager @ STARFACE
Hauke Brauer
General Manager @ P-Labor Elektronik GmbH
Thorsten Korsch
Geschäftsfüher @ tsblorsch GmbH
Features
Clients & references
References & testimonials
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Featured partners
Case studies
- Pullman Paris Montparnasse: The digital guest directory as a 360° communication platform
- Pullman Paris Montparnasse
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- Europe
- Germany
- Austria
- Switzerland
- France
Likelihood to Recommend
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December 13, 2022
better.tab (by Betterspace) Review: Great for hotel and guests
Direktionassistentin from Luxury Hotels in Bad Aussee (Austria)
Recommend
10/10
What do you like most?
We can present all content and information about hotel and area beautifully on tablets, minimize paper information sheets, information is easy to update anytime. Content editing software is very user frie...
What do you dislike or think could be improved?
Unfortunately I can't remember anything in particular. We got new version of tablets now with more options so I think it will only be better. :-)
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 13, 2022
better.tab (by Betterspace) Review: Hoteltablets
Geschäftsführer from Boutiques in Husum (Germany)
Recommend
9/10
What do you like most?
Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now o...
What do you dislike or think could be improved?
An individual addition of registration form fields would be nice. If our guests use the parking lot, we charge a fee, for this we need the license plate. The IQ Controll backend should be responsiv for mo...
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
December 12, 2022
better.tab (by Betterspace) Review: Smart temperature control is an absolute MUST these days
Inhaber from Other in Waren (Müritz) (Germany)
Recommend
9/10
What do you like most?
Thanks to the connection to the hotel software, the room control now works almost completely automatically. Once the scenarios have been designed and created, it works optimally, so that the rooms do not ...
What do you dislike or think could be improved?
Warning message when the room temperature exceeds a certain value (e.g. when the thermostat is not working properly for whatever reason).
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
December 12, 2022
better.tab (by Betterspace) Review: Benefits for the guest
Hotelier from Luxury Hotels in Bernau im Schwarzwald (Germany)
Recommend
9/10
What do you like most?
Guest has the opportunity to find out for themselves what attractions are nearby. This relieves the reception. No more paper magazines needed
What do you dislike or think could be improved?
everything is fine. The support is very competent and very accommodating. If there are hardware problems, you have to contact another company. Many Thanks
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
n/a
December 10, 2022
better.tab (by Betterspace) Review: Simple operation, great effect. Nice Tablet.
General Manager from Other in Kalbach (Germany)
Recommend
10/10
What do you like most?
The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tabl...
What do you dislike or think could be improved?
Energy Management System could work faster.the wiring between the thermostats could be improved. In room tablets could work faster and the thermostats could get an update.
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4
December 09, 2022
better.tab (by Betterspace) Review: Can be monitored and controlled automatically and from a mobile phone
Geschäftsführer from Other in Leutkirch im Allgäu (Germany)
Recommend
10/10
What do you like most?
Since we have been using the Betterspace heating control with an interface to our PMS, we have not only saved energy but also distances. No turning up the heating for short-term reservations or room chang...
What do you dislike or think could be improved?
A larger selection of thermostat models would be great. Depending on how the radiators are installed in the rooms or public areas, the relatively large thermostats are sometimes a bit annoying and sometim...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month
Recent News & Content
Recent articles
Betterspace GmbH doesn’t have any recent coverage yet
Recent press releases
Betterspace GmbH doesn’t have any recent company updates, news or announcements
Resources & reports
Betterspace GmbH doesn’t have any free e-books or reports available
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Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.