hotelkit Collaboration & Service Optimization
Staff Collaboration ToolsDesigned to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
Ranked 4 (out of 22) in In-Room Hotel Tablets
In-Room Hotel Tablets
The digital guest directory better.guest on the in-room tablet better.tab offers all advantages of a...
Ranked #4 out of 22 in In-Room Hotel Tablets
Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreThe digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, remote contro...
With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...
Hoteldirektor from Luxury Hotels
Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...
Hotelier Eigentümer
very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!
Owner from Boutiques
Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...
What does this product or service do well?
Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)What differentiates this product or service from the competition?
Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Betterspace GmbH doesn’t have any awards or certifications
December 30, 2021
Verantwortliche Marketing from Hostels in Adelboden (Switzerland)
Help is available quickly if a problem arises. You never wait long for an answer. Good support with explanation of case studies.
At the moment I have no suggestions for improvement, as everything (software and user platform) is up-to-date, modern and up-to-date.
December 11, 2021
Hoteldirektor from City Center Hotels in Stralsund (Germany)
A broad, multilingual range of information with clear added value for the guest and relief for reception and service employees, combined with a modern design and a sustainability solution in the area of p...
If so, it's the little things that are picked up by excellent customer service and then adjusted. We actually have nothing to complain about and that means something :)
December 11, 2021
Inhaber from Vacation Rentals & Villas in Altenberg (Germany)
The guest folders are slowly replacing the paper guest folders. the added value is obvious. Even if not everyone dares to do it, they are used well.
Changes and handling for our work could be simplified a bit if possible. Lone fighters like me simply need too much time to learn everything in such a way that it can be used properly.
December 10, 2021
Owner from City Center Hotels in Amtzell (Germany)
The in room tablets give a feeling of an innovative and state-to-the art environment A digital hotel directory saves a lot of resources in paper, printing cartridge, and of course time to update the dire...
The delivery time was very long due to deliery problems of the in room tablets. But the communication was honest and promt.
December 10, 2021
Geschäftsführerin from Hostels in Dülmen (Germany)
We have acquired the digital guest directory in order to offer our guests better comfort and to reduce the number of brochures in the room. The product almost succeeded in doing that. We also wanted to re...
Unfortunately, promises were made to us that could not be kept. We were told that the remote controls in the rooms could be completely replaced. Only when everything was purchased and entered did it emerg...
December 10, 2021
CEO from Vacation Rentals & Villas in Waldeck (Germany)
-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting
The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.
Betterspace GmbH doesn’t have any recent coverage yet
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Betterspace GmbH doesn’t have any free e-books or reports available
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Unknown
Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.