better.tab (by Betterspace)

Ranked 3 (out of 22) in In-Room Hotel Tablets

In-Room Hotel Tablets

The digital guest directory better.guest on the in-room tablet better.tab offers all advantages of a...

Ratings Snapshot

Certificate of Excellence
Read 42 reviews
94%
Recommend
HTR Score icon
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 22 in In-Room Hotel Tablets

Ease of Use
4.8/5
ROI
4.4/5
Implementation
4.6/5
Customer Support
4.9/5
Verified Customer Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 8 verified reviews
    94%
  • Resort 6 verified reviews
    93%
  • Bed & Breakfast 6 verified reviews
    93%
  • City Center 6 verified reviews
    93%
  • Vacation Rental 4 verified reviews
    98%
  • Branded 1 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    80%

better.tab (by Betterspace) Overview

better.tab (by Betterspace) Overview

The digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, remote contro...

About Betterspace GmbH View website

Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employees

With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...

Other Products by Betterspace GmbH

Integrates with

  • Direct Booking Tools
  • Mobile Key & Keyless Entry
  • Preventive Maintenance Software
Browse integrations (22 verified)

What customers love about better.tab (by Betterspace)

Like 94% recommend

Unknown

Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.

Hoteldirektor from Resort

Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...

Hotelier Eigentümer

very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!

Owner from Boutique

Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Our guests like modern technologies when interacting with us and informing about our hotel. In addition to that we are proud to reduce paper consumption. Therefore, Betterspace is the best solution.

by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Great is the new Customer Success team which supports and improves marketing and sales activities in personal perfomance workshops. This really helps to use the potential of this IQ Tabs completely and efficiently.

by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

IQ Tabs from Betterspace are a really great and sustainable solution for modern hoteliers. You have to open to this new way of communication. It will reward you with a high success in marketing and guest satisfaction, which is the most important fact.

by Anne Feldten (Radisson Blu Hotel Erfurt) on January 20, 2020

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Features

  • Digital directory
  • Bedside alarm
  • Digital Menus
  • Dynamic pricing
  • Local city guides
  • Group & conference offerings
  • Secured web browsing
  • Housekeeping requests
  • Restaurant reservations
  • Hotel facilities integrations
  • Sponsorship opportunities
  • Apps & games
  • Travel information
  • Guest Feedback Module (comment cards/reviews)
  • Publication subscriptions (ex. newspapers, magazines)
  • TV & room controls
  • Late checkout
  • POS & PMS Integration
  • News & weather
  • Digital concierge
  • Bell services
  • Guest messaging
  • View bill & express check out
  • In-room dining ordering
  • Spa & Wellness Module
  • Multi-currency
  • Loyalty program management
  • Multi-lingual
  • Video Concierge
  • Guest Marketing

Want to go behind the scenes and see how better.tab (by Betterspace) works?

Clients & references

References & testimonials

Testimonial avatar
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
Gisbert Kern General Manager at the AMERON Frankfurt Neckarvillen Boutique
Testimonial avatar
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Michael Rosin General Manager at the Radisson Blu Hotel, St. Gallen

Featured partners

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Awards & Certifications

techAwards empty image

Betterspace GmbH doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Europe
VERIFIED MARKETS
  • Germany
  • Austria
  • Switzerland

42 Verified Betterspace GmbH Reviews

Likelihood to Recommend
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November 26, 2021

better.tab (by Betterspace) Review: Great product as added value for the guest

Direktionsassistenz from City Center in Königsbrunn (Germany)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

We have been working with the betterspace tablets and also with the betterspace room control solution (heating) for a number of years. better.tab is an added value both for us and for our guests. The gues...

What do you dislike or think could be improved?

In the backend there are now and then a few pitfalls in the design of the individual buttons and the links to them. We will, however, suggest this again separately for support.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

November 25, 2021

better.tab (by Betterspace) Review: From analog to digital

Inhaber from Bed & Breakfast in Potsdam (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Great new digital guest directory, in which everything that interests the guest can be accommodated and, above all, constantly updated. From excursion tips to restaurant recommendations to information abo...

What do you dislike or think could be improved?

Telephone receiver only works to a limited extent. But that can certainly be fixed. Otherwise there is nothing wrong with. I can only recommend it.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

November 25, 2021

better.tab (by Betterspace) Review: Modern guest folder

Marketing from Resort in Sankt Johann im Pongau (Austria)

Recommend 8/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

- Push messages here, information can be transmitted in a great way - modern design - appealing - uncomplicated processing possible - feasible without much effort

What do you dislike or think could be improved?

So actually in our case the speed can be improved. This is of course also related to an older version - there is room for improvement here.

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4

November 24, 2021

better.tab (by Betterspace) Review: Betterspace Tablet

Beauftragter Digitalisierung from Vacation Rental in Norderney (Germany)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

In the course of digitization, we decided on the tablets from Betterspace. We now have tablets in our more than 50 holiday apartments and are absolutely thrilled. The guests can listen to the radio, surf ...

What do you dislike or think could be improved?

The tablets run flawlessly and is a great thing for our guests. Are completely satisfied and do not regret it.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

better.tab (by Betterspace) Review: Products for the future

Hotelfachfrau from Bed & Breakfast in Fladungen (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Thanks to the guest tablets, our house has gained further added value! Less paper and better interchangeability of the content thanks to this digital solution. The heating thermostats also serve their pur...

What do you dislike or think could be improved?

The charging cradles of the current tablets occasionally show errors, so that they have to be replaced. Stable working of the charging stations would be desirable.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

November 12, 2021

better.tab (by Betterspace) Review: Recommendation from Pension & Gasthaus Kattenstieg

Inhaber from Bed & Breakfast in Heiligengrabe (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have been working with the tablets for 2 1/2 years and are very satisfied. Our guests are very amazed at the tablet. We have digitized all the information that the guests otherwise received in paper fo...

What do you dislike or think could be improved?

The material of the tablet and the color would be better light gray or green in your logo color, since every lint can be seen on black and the cable could be firmly attached to the charging cradle, becaus...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

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Popular better.tab (by Betterspace) Integrations

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