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better.tab (by Betterspace)
4.4 (82 REVIEWS)
HT Score
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
better.tab (by Betterspace)
Ranked 4 (out of 25) in In-Room Hotel Tablets
The smart guest directory is your digital concierge, sales manager, travel guide and much more.
88% recommended by 97 hotels
Betterspace GmbH has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Betterspace GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Betterspace for its seamless integration with property management systems (PMS), enabling efficient energy management and paperless guest directories, leading to cost savings and enhanced guest experience. Users appreciate the ability to control heating systems remotely based on room occupancy, reducing energy costs significantly. The digital tablets replace traditional room folders, offering updated info and services, improving guest engagement, and upselling opportunities. However, some concerns include hardware durability and the need for faster support and backend improvements.
What Types of Hotels Betterspace GmbH is Popular For
Size
3 | X-Small (1-9 room)
52 | Small (10-49 room)
30 | Mid-Sized (50-99 room)
16 | Large (100-499 room)
2 | X-Large (500+ room)
Country
85 | Germany
12 | Austria
4 | Switzerland
2 | France
1 | Korea, South
Type
38 | City Center Hotels
36 | Bed & Breakfast & Inns
33 | Boutique Hotels
32 | Limited Service & Budget Hotels
29 | Airport/Conference Hotels
24 | Branded Hotels
13 | Luxury Hotels
9 | Resorts
8 | Vacation Rentals & Villas
3 | Hostels
2 | Extended Stay & Serviced Apartments
1 | Motels
Region
103 | Europe
1 | Asia Pacific
Category
82 | In-Room Hotel Tablets
40 | Energy Management Systems
31 | Hotel Guest Apps
Didn’t find what you were looking for?
What is Betterspace GmbH?
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
better.tab (by Betterspace) is a digital guest directory platform designed specifically for hotels. It enhances guest experience and operational efficiency by integrating seamlessly with property management systems (PMS) to provide energy management and paperless guest directories through elegant in-room tablets.
This multifunctional system enables hoteliers to control heating based on room occupancy, effectively reducing energy costs. The digital tablets replace traditional room folders, offering updated information, services, and local recommendations, which improve guest engagement and create upselling opportunities. By centralizing functionalities such as telephone, radio, and clocks into one device, better.tab also streamlines room amenities and reduces clutter, making it a valuable addition to modern hotel operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Betterspace GmbH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Betterspace GmbH Reviews Analyzed: 81
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Betterspace GmbH Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Betterspace GmbH
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Betterspace GmbH's Provided Description:
"The digital guest directory better.guest on elegant in-room tablets offers all advantages of an information guide for your hotel room, combined with a high-end tablet. It supports you in being the perfect host by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, radio, clock and much more."
FAQs
Capabilities
Personalized push notifications
Personalized push notifications
Use push messages to inform your guests about offers or services. Send messages automatically, depending on the weather forecast or occupancy for example and personalize the messages for your guest.
Cancel room cleaning
Cancel room cleaning
Your guests use the green option to cancel room cleaning with only a few clicks.
Send e-greeting cards
Send e-greeting cards
Your guests choose their favorite greeting card motives and share them with freinds and family via email or social media.
Integrated phone
Integrated phone
Your guests use the in-room tablet to make phone calls.
Information about the area
Information about the area
Activities, sights, restaurants and other recommendations from the hotel can be integrated.
Hotel information
Hotel information
Guests have all the important information about the hotel in one device.
Wellness information and booking options
Wellness information and booking options
Guests can find wellness treatments and book their next appointment via the digital guest directory.
Book room service
Book room service
Guests use the digital guest directory to book room service and order for example a club sandwich to their room.
Features
Content & Information
4/5 features
Messaging & Communication
4/5 features
Request Management
4/5 features
Upselling & Offers
4/5 features
Guest Profiles
4/5 features
Advertising
4/5 features
Q1 '26 In-Room Hotel Tablets Survey Insights
Is Betterspace GmbH a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 7
Small
96%
(57)
Small hotels say that SuitePad's In-Room Hotel Tablet is highly regarded in verified HotelTechReport reviews for its ease of use, seamless guest communication, and efficient content updates. These strengths cater to Small hotels' operational efficiency and guest satisfaction needs.
#1
of 8
Mid-sized
93%
(196)
Medium hotels say that SuitePad's In-Room Hotel Tablet is highly rated based on verified HotelTechReport reviews. The tablets are appreciated for their user-friendly interface, easy navigation across a wide audience, and efficient guest communication, enhancing operational efficiency and guest experience.
#1
of 4
Large
88%
(71)
Large hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet enhances guest engagement and communication according to verified HotelTechReport reviews. This solution is praised for its ease of use, effective upselling capabilities, and significant reduction in paper costs, making it valuable to Large hotel operations.
Small
96%
(57)
#1
of 7
Small hotels say that SuitePad's In-Room Hotel Tablet is highly regarded in verified HotelTechReport reviews for its ease of use, seamless guest communication, and efficient content updates. These strengths cater to Small hotels' operational efficiency and guest satisfaction needs.
Mid-sized
93%
(196)
#1
of 8
Medium hotels say that SuitePad's In-Room Hotel Tablet is highly rated based on verified HotelTechReport reviews. The tablets are appreciated for their user-friendly interface, easy navigation across a wide audience, and efficient guest communication, enhancing operational efficiency and guest experience.
Large
88%
(71)
#1
of 4
Large hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet enhances guest engagement and communication according to verified HotelTechReport reviews. This solution is praised for its ease of use, effective upselling capabilities, and significant reduction in paper costs, making it valuable to Large hotel operations.
Rank
Hotel type
Popular alternatives
#1
of 7
Luxury Hotels
93%
(166)
Luxury hotels say that SuitePad's In-Room Hotel Tablets enhance guest satisfaction and streamline operations, reported in verified HotelTechReport reviews. Recognized for user-friendly interfaces, seamless room service ordering, and effective resource conservation strategies, these features are crucial for maintaining Luxury standards.
#2
of 3
Vacation Rentals & Villas
90%
(8)
Vacation-Rentals-Villas hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet ranks highly based on verified HotelTechReport reviews. The tablet's ease of use, responsive customer support, and ability to enhance guest satisfaction are frequently cited strengths.
#1
of 6
Airport/Conference Hotels
94%
(119)
Conference hotels say that SuitePad's In-Room Hotel Tablet excels in improving guest communication, streamlining operations, and boosting upsell opportunities, according to verified HotelTechReport reviews. These features are crucial for ensuring smooth and efficient event management in Conference settings.
Luxury Hotels
93%
(166)
#1
of 7
Luxury hotels say that SuitePad's In-Room Hotel Tablets enhance guest satisfaction and streamline operations, reported in verified HotelTechReport reviews. Recognized for user-friendly interfaces, seamless room service ordering, and effective resource conservation strategies, these features are crucial for maintaining Luxury standards.
Vacation Rentals & Villas
90%
(8)
#2
of 3
Vacation-Rentals-Villas hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet ranks highly based on verified HotelTechReport reviews. The tablet's ease of use, responsive customer support, and ability to enhance guest satisfaction are frequently cited strengths.
Airport/Conference Hotels
94%
(119)
#1
of 6
Conference hotels say that SuitePad's In-Room Hotel Tablet excels in improving guest communication, streamlining operations, and boosting upsell opportunities, according to verified HotelTechReport reviews. These features are crucial for ensuring smooth and efficient event management in Conference settings.
Rank
Region
Popular alternatives
#1
of 6
Europe
93%
(296)
Europe hotels say that SuitePad's In-Room Hotel Tablet, according to verified HotelTechReport reviews, excels due to its easy-to-use interface and effective guest communication features. Additionally, it conserves resources through digital management, aligning with sustainability goals desired by European hotels.
Europe
93%
(296)
#1
of 6
Europe hotels say that SuitePad's In-Room Hotel Tablet, according to verified HotelTechReport reviews, excels due to its easy-to-use interface and effective guest communication features. Additionally, it conserves resources through digital management, aligning with sustainability goals desired by European hotels.
Rank
Country
Popular alternatives
#1
of 2
Austria
92%
(46)
At hotels say that SuitePad's In-Room Hotel Tablets enhance guest communication and operational efficiency, as noted in verified HotelTechReport reviews. Recurring strengths include user-friendly interfaces, rapid customer support, and seamless updates, which are valued by At hotels.
#1
of 2
Germany
93%
(127)
De hotels say that SuitePad's In-Room Hotel Tablet ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication, and exceptional customer support. These aspects contribute importantly to operational efficiency and guest satisfaction for De hotels.
Austria
92%
(46)
#1
of 2
At hotels say that SuitePad's In-Room Hotel Tablets enhance guest communication and operational efficiency, as noted in verified HotelTechReport reviews. Recurring strengths include user-friendly interfaces, rapid customer support, and seamless updates, which are valued by At hotels.
Germany
93%
(127)
#1
of 2
De hotels say that SuitePad's In-Room Hotel Tablet ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication, and exceptional customer support. These aspects contribute importantly to operational efficiency and guest satisfaction for De hotels.
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Betterspace GmbH Reviews Summary
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.3/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, better.tab (by Betterspace) is the #10 most trending product in the In-Room Hotel Tablets category (out of 25) and the #645 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBetterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Betterspace GmbH Pricing
Pricing Available By Request
Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
4
Nice service for the guests, hardware (tablets) unfortunately lacking
Inhaber from 10 to 24 room Bed & Breakfast & Inn in Willingen (Germany)
Verified
13 months ago
In my case, support responded quickly and provided assistance. Tablet maintenance and content can be synchronized across all tablets via a backend, allowing for quick changes. The system is expandable with various add-ons, such as room heating control (a compatible PMS is required if you want to utilize the full functionality).
Germany
Germany
Inhaber
Small Hotel
10
That's the missing cherry on top!
Staatl. gepr. Kommunikationswirt from 10 to 24 room Bed & Breakfast & Inn in Marburg (Germany)
Verified
2 years ago
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the g...
Germany
Germany
Staatl. gepr. Kommunikationswirt
Small Hotel
1
Tablets are completely unnecessary because the hotel guests use their own phones and tablets. Unfortunately, the Energy is not fully thought out!
General Manager from 50-74 room Bed & Breakfast & Inn in Wien (Austria)
Verified
2 years ago
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
Austria
Austria
General Manager
Mid-Sized Hotel
9
Replacing a defective tablet worked quickly and without any problems
Rezeptionistin from 25-49 room in Risum-Lindholm (Germany)
Verified
3 years ago
- the excursion destinations are easy to find for the guests - the guest can send us a message directly to the reception - the room cleaning can be canceled
Germany
Germany
Rezeptionistin
Small Hotel
10
Digitization meets environmental awareness
Hotelier from 10 to 24 room Boutique in Schoenau am Koenigssee (Germany)
Verified
3 years ago
Hotels, restaurants and tourism have always needed a lot of paper. Papermaking has a huge impact on our environment as it requires enormous amounts of wood, energy and water. We therefore made a conscious decision against it. We make sure to use little paper. In this way, we take our guests into a small digital world in which paper waste do...
Germany
Germany
Hotelier
Small Hotel
9
Hoteltablets
Geschäftsführer from 25-49 room Boutique in Husum (Germany)
Verified
3 years ago
Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now only have a few clicks at reception. Thanks to the integrated infrared remote control, the guest almost always has the tablet in their hand...
Germany
Germany
Geschäftsführer
Small Hotel
10
Great for hotel and guests
Direktionassistentin from 50-74 room City Center Hotel in Bad Aussee (Austria)
Verified
3 years ago
We can present all content and information about hotel and area beautifully on tablets, minimize paper information sheets, information is easy to update anytime. Content editing software is very user friendly.
Austria
Austria
Direktionassistentin
Mid-Sized Hotel
9
Benefits for the guest
Hotelier from 25-49 room Bed & Breakfast & Inn in Bernau im Schwarzwald (Germany)
Verified
3 years ago
Guest has the opportunity to find out for themselves what attractions are nearby. This relieves the reception. No more paper magazines needed
Germany
Germany
Hotelier
Small Hotel
9
Smart temperature control is an absolute MUST these days
Inhaber from 10 to 24 room Bed & Breakfast & Inn in Waren (Germany)
Verified
3 years ago
Thanks to the connection to the hotel software, the room control now works almost completely automatically. Once the scenarios have been designed and created, it works optimally, so that the rooms do not have to be constantly personally checked and regulated, especially when occupancy is weak and fluctuating.
Germany
Germany
Inhaber
Small Hotel
10
Simple operation, great effect. Nice Tablet.
General Manager from 25-49 room Bed & Breakfast & Inn in Kalbach (Germany)
Verified
3 years ago
The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tablet.
Germany
Germany
General Manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
Showing all answers to: "What does this product or service do well?"
Simple but efficient use . Good design and very endcustomer orientated..
Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
Betterspace is the perfect solution to simplify the guests’ journey by offering a completely new experience during all the stages of the stay and facilitating the communication and the upselling. The solution allows a great customization of its funcionalities.
Smart and simple software (Back-end & Guestdesign)
Robust hardware and with the USB port in the Front, the tablet can also be used as a charger for mobile devices. The Tablet is also compatible with many telephone-systems with the handset and the SIP functions.
Best information about the hotel and perfect in house communication.
Information about spa, freetime activities, fitness center opportunities ec. in a clear and structured way. Integration of telephone is really great!
With the system solution from Betterspace, our services and interfaces can be implemented much better and more reliably. Constant maintenance of the software ensures future-proof installations. The solution offers P-Labor a new market entry.
Question:
What differentiates this product or service from the competition?
Answer:
Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
Showing all answers to: "What differentiates this product or service from the competition?"
Partly not available at all.
Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
Betterspace is one of the most complete and elegant solutions for digital guest directory. The great advantage is that you can display the information on different types of support, as the in-room tablet, in a kiosk in the lobby or even on the Hotel TV, always giving the guests the possibility to interact with the hotel in their preferred way.
Functionality and customize options. Fast adjustment options and individual requests can be implemented quickly. Own hardware and software (no reseller). Software updates are imported automatically.
Easy and understandable to handle, stable product, it always works. Perfect integration of various other services and products around the hotel itself. If you want to call, you can use the telephone handset and you don’t need to use the speaker, especially perfect, when other family members are sleeping or doing anything else
Betterspace products are designed from the ground up to meet the needs of the ever evolving market. Feedback from us partners is entered directly into the product adjustment.
In this way, there are always new variants that are backwards compatible and state of the art.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
Betterspace not only maximizes your customer satisfaction, but it also allows to generate additional revenue by increasing the use of the hotel services. Your guests will be able to get information from the digital guest directory and book your services from any device and from wherever they are.
Betterspace counts with a full suite of products focused on hotel’s digitalization. Get in touch with them and for sure you will find the right solution for your business.
Due to the many functions and interfaces, the Betterspace GmbH solutions can be easily integrated into existing systems and can be managed. Thanks the own product development, the solutions are always state of the art
With better.tab you are able to give your guests added value. They can use the perfect in house communication as well as the perfect possibility to inform about things to do in the region. And that all with one device.
Every hotelier should obtain detailed information and advice about the better.energy product. It is essential in an energy-intensive industry that has to meet the demands of sustainability. We believe in that product using the established LoraWan technology.
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Support
Unverified
Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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