hotelkit Collaboration
Staff Collaboration ToolsDesigned to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
Ratings Snapshot
94%
Recommend
#3
Popularity index
HT SCORE
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 22 in In-Room Hotel Tablets
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support
Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
better.tab (by Betterspace) Overview
better.tab (by Betterspace) Overview
The digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the hotel, surroundings and hotel offers neatly represented on the multitainment station, exactly when they need them. It replaces not only costly hotel information folders and brochures, but also the telephone, remote contro...
About Betterspace GmbH View website
Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employeesWith the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...
Other Products by Betterspace GmbH
1/8
Integrates with
- Property Management Systems
- Reputation Management
- Staff Collaboration Tools
Need a custom integration?
What customers love about better.tab (by Betterspace)
94% recommend
Hoteldirektor
Betterspace makes the stay for our guests even more exciting and, above all, more informative. The program also supports our sustainability concept with the Green Option. The program is supplemented by great statistics t...
Hotelier Eigentümer
very friendly, competent, clear and patient explanation always happy! (Original) sehr freundliche, kompetente, anschauliche und geduldige Erklärung immer gerne wieder!!
Owner
Dienliches Kommunikationsmittel mit unseren Hotelgästen - Übersichtliche Bedienung - Beliebt bei den Gästen (Infos, Nachrichten usw. (Original German) (English translation) Professional means of communication with ou...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)
Question:
What differentiates this product or service from the competition?
Answer:
Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
See more answers (6)
Recommended by
Show More (2)
Jan van Ahrens
CEO @ sharemagazines GmbH
Anne Feldten
Sales Assistant @ Radisson Blu Hotel Erfurt
Viktoria Kaiser
Front Office @ Hotel Schlehdorn
Marius Donhauser
CEO & Founder @ hotelkit
Felizitas Denz
Performance Manager @ east Hotel Hamburg
Features
Clients & references
References & testimonials
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
The individual adaptation to our corporate identity makes the contemporary tablet for guests something very special. With push messages we can reach our guests quickly and paperlessly and send them in...
Featured partners
Case studies
Betterspace GmbH doesn’t have any case studies available
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- Europe
- Germany
- Austria
- Switzerland
Likelihood to Recommend
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December 30, 2021
better.tab (by Betterspace) Review: Competent and solution-oriented service
Verantwortliche Marketing from Hostels in Adelboden (Switzerland)
Recommend
10/10
What do you like most?
Help is available quickly if a problem arises. You never wait long for an answer. Good support with explanation of case studies.
What do you dislike or think could be improved?
At the moment I have no suggestions for improvement, as everything (software and user platform) is up-to-date, modern and up-to-date.
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
December 11, 2021
better.tab (by Betterspace) Review: The digital and sustainable helper for guests and receptionists
Hoteldirektor from City Center Hotels in Stralsund (Germany)
Recommend
10/10
What do you like most?
A broad, multilingual range of information with clear added value for the guest and relief for reception and service employees, combined with a modern design and a sustainability solution in the area of p...
What do you dislike or think could be improved?
If so, it's the little things that are picked up by excellent customer service and then adjusted. We actually have nothing to complain about and that means something :)
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 11, 2021
better.tab (by Betterspace) Review: Guest folders are used well ...
Inhaber from Vacation Rentals & Villas in Altenberg (Germany)
Recommend
10/10
What do you like most?
The guest folders are slowly replacing the paper guest folders. the added value is obvious. Even if not everyone dares to do it, they are used well.
What do you dislike or think could be improved?
Changes and handling for our work could be simplified a bit if possible. Lone fighters like me simply need too much time to learn everything in such a way that it can be used properly.
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
December 10, 2021
better.tab (by Betterspace) Review: Professional and efficient, good customer support
Owner from City Center Hotels in Amtzell (Germany)
Recommend
10/10
What do you like most?
The in room tablets give a feeling of an innovative and state-to-the art environment A digital hotel directory saves a lot of resources in paper, printing cartridge, and of course time to update the dire...
What do you dislike or think could be improved?
The delivery time was very long due to deliery problems of the in room tablets. But the communication was honest and promt.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 10, 2021
better.tab (by Betterspace) Review: Good product with restrictions
Geschäftsführerin from Hostels in Dülmen (Germany)
Recommend
8/10
What do you like most?
We have acquired the digital guest directory in order to offer our guests better comfort and to reduce the number of brochures in the room. The product almost succeeded in doing that. We also wanted to re...
What do you dislike or think could be improved?
Unfortunately, promises were made to us that could not be kept. We were told that the remote controls in the rooms could be completely replaced. Only when everything was purchased and entered did it emerg...
Customer Support
3
Ease of Use
4
Value for money
4
Implementation
n/a
December 10, 2021
better.tab (by Betterspace) Review: Digitization of the guest rooms
CEO from Vacation Rentals & Villas in Waldeck (Germany)
Recommend
10/10
What do you like most?
-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting
What do you dislike or think could be improved?
The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month
Recent News & Content
Recent articles
Betterspace GmbH doesn’t have any recent coverage yet
Recent press releases
Betterspace GmbH doesn’t have any recent company updates, news or announcements
Resources & reports
Betterspace GmbH doesn’t have any free e-books or reports available
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Unknown
Die unkomplizierte Art ist mir einfach schön und super. Probleme werden sofort behoben.