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Raitify
4.9 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Raitify
Unranked in Reputation Management
Turn guest feedback into stronger reputation, higher visibility, and more bookings.
98% recommended by 9 hotels
Best Western, Lindner JDV by Hyatt, Schiehser Group & 6 others
What is Raitify?
Founded in 2024 | Headquarters in Vienna (Austria) | 25 employees
Raitify is a AI-powered hotel reputation management platform that helps hotels generate more guest reviews, manage and respond to reviews automatically, and improve their online presence across Google, Booking.com, Expedia, and TripAdvisor. It centralizes review management in one dashboard, uses AI to create personalized responses in the hotel’s brand voice, and provides insights into guest feedback and service issues. It also supports AI search visibility by organizing hotel content for modern recommendation engines.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Raitify products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Raitify Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Raitify Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Raitify
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Raitify's Provided Description:
"Raitify is an AI-powered reputation management platform built specifically for hotels that want to generate more guest reviews, automate review management, and strengthen their online reputation across platforms like Google, Booking.com, Expedia and TripAdvisor. The platform helps hotel teams collect more guest feedback through automated review generation flows and respond to reviews instantly with personalized AI-generated responses that match the hotel’s tone and brand voice. By centralizing reputation management into one dashboard, Raitify enables hotels to maintain high response rates, save hours of manual work every week, and gain valuable insights into guest satisfaction trends, recurring complaints, and operational improvement opportunities. Hotels can use these insights to improve guest experience, strengthen trust, and increase booking conversion over time. In addition to reputation management, Raitify helps hotels improve their visibility in modern AI-driven search environments through Generative Engine Optimization (GEO). By structuring guest feedback, review responses, FAQs, and hotel information in an AI-readable way, Raitify increases the likelihood of hotels being recommended in AI-generated travel searches and hotel recommendations across platforms like ChatGPT, Gemini, and Perplexity."
FAQs
Capabilities
Unified Review Inbox
Unified Review Inbox
Manage and respond to guest reviews from Google, Booking.com, TripAdvisor, and other platforms in one centralized dashboard. Raitify helps hotel teams save time, maintain fast response rates, and never miss important guest feedback again.
Connect all your Review platforms
Connect all your Review platforms
Easily connect your hotel’s review platforms to Raitify and manage your entire online reputation from one place. Centralize incoming reviews, streamline workflows, and simplify reputation management across every major travel platform.
Smart Brand & Response Settings
Smart Brand & Response Settings
Customize how AI responds to reviews based on your hotel’s tone, communication style, and platform-specific preferences. Raitify allows hotels to create personalized response guidelines for consistent and professional guest communication.
AI Autopilot for Review Responses
AI Autopilot for Review Responses
Activate AI Autopilot for Google, Booking.com and Tripadvisor and automatically respond to guest reviews based on your own rating rules. Decide from how many stars reviews should be answered automatically and let Raitify handle the rest.
QR Code Review Generation
QR Code Review Generation
Increase the number of guest reviews with custom QR code stickers provided by Raitify. Place them around your hotel to encourage guests to leave reviews quickly and easily during or after their stay.
Smart Internal Feedback Collection
Smart Internal Feedback Collection
Capture negative guest feedback internally before it becomes a public review. With Raitify’s intelligent review flow, hotels can define rating thresholds and redirect lower ratings into a private feedback form for internal handling.
Reputation Analytics & Guest Insights
Reputation Analytics & Guest Insights
Analyze guest feedback with powerful analytics and identify clear strengths, weaknesses, and improvement opportunities. Raitify transforms reviews into actionable insights that help hotels improve guest experience and operational performance.
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Available Add-ons & Modules
GEO-Optimized Review Widget
Embed GEO-optimized review widgets directly on your hotel website and transform guest feedback into AI-readable content. The widget structures reviews and hotel information in a way that improves visibility across modern AI-driven search environments like ChatGPT, Gemini, and Perplexity while also building trust with website visitors.
AI Visibility & GEO Report
Digital Marketing Agencies
Analyze how well your hotel is positioned for AI-driven travel search with Raitify’s GEO Report. The report evaluates data consistency, keyword coverage, structured hotel information, and overall AI visibility readiness to help hotels improve their chances of being recommended in AI-generated travel searches and hotel recommendations.
Raitify Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Raitify is the #10 most trending product in the Reputation Management category (out of 62) and the #494 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRaitify’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Raitify Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"We used to have a 20-hour-a-week staffer doing nothing but reviews. Today it takes us about two hours, the other 18 go straight back into real work with our guests. Plus one of the best support teams I've ever dealt with."
Pia S.
Manager @
Do Step Inn
"The biggest value for me is the analytics: I can see at a glance which topics, like breakfast, keep coming up and how they're trending. I never had that overview before. For privately run hotels it's ideal. I'd recommend Raitify any time."
Holger W.
Director @
Vienna Sporthotel
"Instead of logging into five different portals, we now have all our reviews in one place. With just two clicks every single guest gets an individual reply. A huge relief that saves us time every day."
Sophie H.
Front Office Manager @
"Reviews were never our favorite topic — we'd rather focus on what we do best in the hotel. With Raitify this is finally managed professionally and off our plate. That gives us real peace of mind."
Anita K.
Director @
Hotel Post am See
"We used to answer every review by hand, which took an enormous amount of time. With Raitify we save that time, and the replies are no longer generic templates but individual and creative. Guests can tell that someone genuinely put thought into it. The whole setup took just 15 minutes."
Nina L.
Director @
Featured Customers
Hotelier Rating
Looking for specific info?
10
Saves a lot of time and provides accurate assessments.
Assistant to COO from 75-99 room City Center Hotel in Wien (Austria)
Verified
2 days ago
It saves the front office a lot of time and responds to guest reviews precisely and individually, tailored to the specific content. This makes communication with guests more professional and significantly reduces the workload for the team.
Austria
Austria
Assistant to COO
Mid-Sized Hotel
10
very easy to use.
Assistenz der Geschäftsführung from 200 to 499 room Bed & Breakfast & Inn in Maurach (Austria)
Verified
2 days ago
A straightforward overview of all reviews, including automatic response generation. Easy to use – even for new employees, it's simple to operate and learn.
Austria
Austria
Assistenz der Geschäftsführung
Large Hotel
10
Very satisfied with Ratify!
FD from 75-99 room Boutique in Schwechat (Austria)
Verified
7 days ago
Reviews are generated professionally and courteously. They address the specific points without being overly verbose. Very helpful, and we are very satisfied with Ratify!
Austria
Austria
FD
Mid-Sized Hotel
9
Very good
Hotel from 75-99 room Resort in Maurach (Austria)
Verified
19 days ago
We are always kept up to date. There are always lots of upgrades. The support is exceptional. Special thanks to Sebastian.
Austria
Austria
Hotel
Mid-Sized Hotel
10
Transforming Guest Reviews into Actionable Insights
Operating Managing Director from 200 to 499 room Casino in Vienna (Austria)
Verified
1 months ago
Being able to view all reviews via a single tool—and respond to a large portion of them from there—significantly simplifies the process of responding to guest feedback. Of course, the answers generated by raitify.com are also a huge help here.
What excites me most, however, is that by using AI-driven analysis to translate collected guest fe...
Austria
Austria
Operating Managing Director
Large Hotel
10
Top
Sales manager from 75-99 room Branded Hotel in Vienna (Austria)
Verified
1 months ago
It is very easy to say that everything works fine, and that its a great team. Constant improvements and new connections are provided.
Austria
Austria
Sales manager
Mid-Sized Hotel
- 1
It looks like Raitify is not recommended by any hotels
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Raitify Integrations
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Support
Unverified
Raitify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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