RateGain vs. The Hotels Network vs. Lighthouse: Which is a Better Fit?

Parity+

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Marketing dashboard

Monitor results and manage campaigns
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Facebook Integration
Twitter Integration
Instagram Integration
In-app support
Unlimited Channels (no additional cost)

The Hotels Network (Parity Management)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation

Lighthouse (Parity Insight)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
In-app support
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

What Customers Are Saying

Most Recent Review

Simple yet informative

ecommerce from Singakerta (Bali)

A solution that every hotelier needs

Sales manager from Limenas Chersonisou (Greece)

A Valuable Asset for Revenue Teams

Revenue Manager from Athens (Greece)

Most Positive Review

Value for money

Assistant reservation and revenue manager

Advising THN for business intelligence and analytics, direct booking tools and hotel rate parity issues to all hospitality professionals

Senior Marketing and Communications Executive from Istanbul (Turkiye)

Great Tools

General Manager

Most Critical

Friendly user, fast respond chat for customer service

Revenue Manager

Good rate shopper. It can predict market demand daily and it's good for our our forecast.

Revenue Manager from Kuala Lumpur (Malaysia)

References

Nicolas Durand
Senior Director Distribution S Hotels & Resorts

Sathis Aravinda
Regional Director of Revenue, Distribution, Digital & eCommece Millennium Hotels & Resorts MEA Corporate Office

Heiko Rieder
VP of Revenue Pentahotel Birmingham

Pelayo Pando
Director of e-Commerce Business Development and Market Strategy NH Hotel Group - Headquarters

Monte Gardiner
Managing Director of Revenue Management Best Western Hotels & Resorts

Jeff Wermager
Senior Director of Revenue Optimisation Services Radisson Hotel Groups