The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Skyware Systems shines , with exclusive features like Ancillary revenue tracking and On premise.
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while Skyware Systems users highlight . Click any theme to see what reviewers say.
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Skyware Systems
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Skyware Systems
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| Small (10-24 rooms) ▾ | #31 21 reviews | — |
| Mid-Size (25-74 rooms) | #49 3 reviews | #71 0 reviews |
By Property Type
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Skyware Systems
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| Boutique ▾ | #30 18 reviews | — |
| Luxury ▾ | #39 5 reviews | #66 0 reviews |
| Branded / Chain | #49 2 reviews | — |
| Extended Stay | #37 2 reviews | — |
By Region
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Skyware Systems
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| North America | #32 4 reviews | #50 0 reviews |
| Europe ▾ | #14 39 reviews | — |
Choosing between Redforts by Redforts and Skyware Systems hinges on your hotel’s specific needs. Both aim to streamline property management, but their scope, user feedback, and available features vary significantly. Redforts offers a more comprehensive solution with a strong user base and recent positive reviews. Skyware Systems, although longstanding, has fewer recent reviews and a narrower regional presence. As a hotelier, your decision should be based on these core differences.
Redforts and Skyware Systems both address fundamental hotel management needs but differ in approach and scope. Redforts is an all-in-one platform designed for properties of various types, offering modules like PMS, channel management, booking engine, and revenue tools. Skyware Systems primarily targets hotels with a focus on front-office operations, conference, and spa management through a web-based system.
In recent review data, Redforts scores a solid 72.8 out of 100, with 40 reviews, including one from the last six months, indicating active user engagement. Skyware, by contrast, has no recent reviews and no current ratings, making it difficult to evaluate its present performance.
Your choice depends on whether your property needs an integrated management system with broad functionalities or specialized tools for specific operations. Are you seeking a software that covers multiple aspects of hotel management in one platform, or do you prefer a more niche solution? This fundamental difference defines the decision.
If your hotel needs a user-friendly, all-encompassing PMS with extensive integrations, go with Redforts. It’s rated highly for ease of use (4.68/5), customer support (4.53/5), and value for money (4.44/5), supported by recent reviews emphasizing its practicality.
However, if your hotel operates primarily in North America and requires specialized modules like spa or event management, Skyware Systems might seem appealing. Yet, with no recent reviews or ratings, its current reliability and user satisfaction are unverified, making Redforts the safer, more proven choice.
For hotels seeking operational efficiency and a well-supported platform, Redforts offers clear advantages. If your focus is on niche features or a regional solution, you must weigh Skyware’s limited recent data carefully.
Redforts excels in usability, with a 4.68/5 rating from users who find its interface intuitive and easy to learn. Recent reviews emphasize how staff adoption is quick, and onboarding averages a high 4.32/5, reflecting a smooth transition.
Skyware Systems, on the other hand, has no current ratings or reviews, leaving its ease of use unverified. Without recent feedback, it’s unclear how user-friendly or intuitive the platform truly is today.
Edge: Redforts.
Redforts offers a broad suite of 28 features exclusive to its platform, including guest messaging, digital registration, online check-in, guest apps, automated reminders, and integrated ID scanners. These features support a fully digital guest experience and operational automation.
Skyware Systems provides five features unique to its platform, such as spa & wellness modules, integrated CRS, and automated night audits—valuable, but limited in scope compared to Redforts. Both platforms share 18 core features, but Redforts’ extensive feature set gives it a clear edge.
Edge: Redforts.
Redforts’ customer support is rated 4.53/5, with reviews highlighting quick response times and friendly service. Users praise the team’s proactive approach and responsiveness, which enhances overall satisfaction.
Skyware Systems, however, has no recent reviews or ratings, making it impossible to assess current support quality. The absence of recent customer feedback suggests limited recent engagement or support performance insights.
Edge: Redforts.
Redforts connects with two verified partners, including Mr Winston and WuBook channel manager, offering essential integrations. Skyware Systems boasts 15 verified partners, including GuestCentric, SHR Group, and IDeaS, covering a broader ecosystem.
Despite Skyware’s larger integration list, its regional presence is limited primarily to North America, whereas Redforts operates across North America, Europe, Africa, and the Middle East. For most hotels, a reliable, well-supported integration ecosystem matters more than sheer quantity.
Edge: Skyware Systems.
Redforts has a review count of 40, with recent positive feedback and a 95% likelihood to recommend, especially from boutique hotels and hostels. Its recent reviews (including one in the last six months) underscore its ongoing relevance and user satisfaction.
Skyware Systems has no recent reviews or ratings, making it impossible to gauge current hotel sentiment. Its lack of recent feedback diminishes confidence in its ability to meet modern hotel demands.
Edge: Redforts.
Redforts’ pricing starts at $500 per month without a freemium model or trial. Its transparent pricing simplifies budgeting for properties seeking a comprehensive PMS.
Skyware Systems does not publicly disclose pricing details, making it challenging for hotels to evaluate value without direct vendor contact. This opacity may signal a more customized, enterprise-level approach.
Not ideal if you prefer a highly specialized or regional system with niche features.
Not ideal if your hotel values recent reviews, regional support outside North America, or a comprehensive feature set comparable to Redforts.
Redforts stands out as the more reliable, well-rounded property management system with recent user validation, high ratings, and a broad feature set. If you want a platform proven to improve operational efficiencies and customer experience, Redforts is the safer choice.
Skyware Systems might appeal for specialized operations like spa or event management, but its lack of recent reviews and limited regional presence weaken its case. Unless your hotel’s needs are highly niche, Redforts offers a more solid investment.
For most hoteliers evaluating these two, Redforts provides the consistent, feature-rich, and support-backed solution that aligns with current industry standards. It’s the product your team can trust to handle day-to-day management while scaling with your property’s growth.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Skyware Systems
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| Starting Price | From $500/mo | — |
According to HTR's product database, Redforts and Skyware Systems share 18 features. Here are the key differences — features one has that the other lacks.
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Skyware Systems
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Automated reminders | ||
| Centralized Messaging | ||
| Guest Communication (SMS Messaging) | ||
| Integrated CRS | ||
| Native Email Marketing | ||
| On premise | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 21 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Redforts and Skyware Systems share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while Skyware Systems offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Redforts: No. Skyware Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and Skyware Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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