The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 597 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Reseliva shines in ROI and onboarding .
RateGain shines when it comes to customer support — especially for independent properties (5.0/5) , with exclusive features like Guest Feedback Management and Performance Reporting.
Side-by-side ratings based on 597 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $900/mo |
| Verified Reviews | 2 | 595 |
After analyzing 597 verified reviews, Reseliva users most value its , while RateGain users highlight customer support, channel management, real-time updates. Click any theme to see what reviewers say.
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Customer Support
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Channel Management
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Real-Time Updates
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Reporting and Analytics
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User Interface
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Connectivity Issues
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #35 1 reviews | #5 96 reviews |
| Mid-Size (25-74 rooms) ▾ | #40 0 reviews | #2 279 reviews |
| Large (75-199 rooms) ▾ | — | #2 142 reviews |
| X-Large (200+ rooms) ▾ | #17 1 reviews | #2 43 reviews |
By Property Type
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| Boutique ▾ | #34 1 reviews | #4 225 reviews |
| Luxury ▾ | #36 1 reviews | #3 254 reviews |
| Branded / Chain ▾ | #30 2 reviews | #2 216 reviews |
| Extended Stay ▾ | — | #3 63 reviews |
By Region
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| North America ▾ | — | #11 12 reviews |
| Europe ▾ | — | #12 27 reviews |
| Asia Pacific ▾ | #19 1 reviews | #3 379 reviews |
| Middle East ▾ | #16 0 reviews | #1 90 reviews |
Choosing the right channel management system is crucial for your hotel’s distribution and revenue growth. Both Reseliva and RateGain aim to streamline operations and maximize bookings, but they approach this goal differently—Reseliva offers a straightforward, user-friendly platform with limited integrations, while RateGain provides a feature-rich, extensive network with advanced analytics. Your ultimate decision hinges on what your hotel prioritizes: simplicity or comprehensive functionality.
Reseliva’s limited review count and recent data (only 2 reviews in the last 6 months) mean fewer insights and less confidence in its sustained performance. RateGain, with over 500 reviews and a 4.81/5 rating, offers more detailed feedback and a clearer picture of ongoing support and feature development. Are you ready to dive into the details to see which product aligns with your needs?
Both Reseliva and RateGain aim to optimize your distribution channels, but their scope and user experiences differ significantly. Reseliva's core strength lies in its simplicity, offering a single interface to manage rates and availability across a handful of channels; it’s ideal for small hotels seeking basic control without complexity. RateGain, on the other hand, covers an extensive network of over 95 verified partners, making it more suitable for larger or growing hotels that need detailed analytics and a broad distribution footprint.
While Reseliva’s reviews praise its ease of use and excellent support, it’s limited to only three verified partners, potentially restricting your expansion possibilities. RateGain’s recent reviews highlight its advanced features, like rate intelligence and multi-property management, but some users mention occasional delays. Do you prefer a straightforward tool or a comprehensive system capable of scaling with your hotel’s growth?
If your hotel needs a simple, easy-to-set-up platform with high customer support ratings, Reseliva is the better choice. It appeals to small hotels or independents that want to control core functions with minimal fuss and appreciate a 5/5 support rating. Conversely, if your hotel is part of a chain, or you require extensive channel connectivity, advanced analytics, and marketing features, RateGain is the clear winner—its 4.81/5 review score and 95 verified partners speak to its broader capabilities.
For properties prioritizing cost-effectiveness with a focus on core functionality, Reseliva’s $300 monthly fee is attractive. For those seeking a full-featured solution that supports growth and market insights, RateGain’s higher price point of $900 per month reflects its advanced offerings. Your property’s size, complexity, and growth ambitions should guide your choice.
Reseliva scores a 4.5/5 for ease of use, with reviews emphasizing its straightforward interface and simple management process. Onboarding is rated 5/5, and users report that staff adoption is quick, thanks to its minimal learning curve. Reviewers also mention that its pages are “quite good and simple,” though some note that the interface looks outdated and may be challenging for hotels with more than ten room types.
RateGain earns a 4.72/5 for usability, with users praising its intuitive platform and seamless integrations, despite some minor delays. Reviews focus on its user-friendly dashboard and efficient bulk updates, making it accessible for teams familiar with channel management. Given recent reviews, RateGain’s interface continues to improve, but some users still desire faster performance. Edge: Reseliva.
RateGain offers a vast suite of 25 unique features, including notifications, social review tracking, service recovery, guest feedback management, marketing dashboards, and metasearch connectivity—features Reseliva does not provide. These tools support advanced revenue strategies and multi-channel marketing efforts, giving RateGain a significant edge.
Reseliva, with no exclusive features aside from its core channel manager and booking engine, primarily focuses on basic channel distribution. If your hotel needs detailed analytics, customer engagement tools, or integrated social media management, RateGain’s extensive feature set is better suited. Edge: RateGain.
Reseliva’s reviews clearly highlight its support team as “great” and “helpful,” with a perfect 5/5 rating and comments on its responsiveness. Reviewers say that assistance simplifies their work and enhances their confidence, especially for small hotels with limited technical resources.
RateGain’s support is also highly rated at 4.71/5, with customers praising its responsiveness and knowledgeable staff. However, some reviews mention occasional delays in support responses and system outages during high traffic, indicating room for improvement. Given the recent review data, Reseliva’s support appears slightly more consistent and dedicated. Edge: Reseliva.
RateGain dominates in integrations, with 95 verified partners compared to Reseliva’s 3. Both platforms share one partner, Planet, but RateGain’s extensive partner list includes major OTAs, GDS, and PMS systems like RoomRaccoon, Profitroom, and apaleo. Its open API and integrations with social media platforms further enhance its connectivity.
Reseliva’s limited integrations restrict its ability to connect with newer or niche channels. If your distribution strategy relies on broad, multi-channel connectivity, RateGain provides a more comprehensive ecosystem. Edge: RateGain.
RateGain’s overall rating of 4.81/5 reflects strong positive feedback from 502 reviews, including many from larger hotels and chains. Hotels in the luxury, resort, and branded segments report the highest satisfaction, often praising its analytics, automation, and global reach.
Reseliva’s two recent reviews, both rating 5/5, focus on simplicity and excellent support, but the small sample size limits broader insights. For properties seeking proven, scalable solutions with recent positive feedback, RateGain’s higher ratings make it the clear choice.
Reseliva charges a flat $300 per month, with no free tier or trial beyond 30 days. Its pricing is straightforward, making it attractive for small hotels or those with limited budgets.
RateGain’s pricing begins at $900 per month, with no free trial currently available. Its higher cost reflects its extensive features and broader integration capabilities but may be a barrier for smaller properties. Considering value, RateGain’s features justify the price for hotels looking for advanced solutions.
Reseliva is suitable for hotels focused on basic distribution control but not for those requiring advanced marketing or detailed data insights.
RateGain works best for hotels aiming to grow and optimize their distribution with scalable, feature-rich technology.
The core difference lies in their scope: Reseliva provides a basic, easy-to-use solution with excellent support, suitable for small hotels or those new to channel management. RateGain offers a dense feature set, broad integrations, and more detailed analytics, making it a better choice for larger or ambitious hotels ready to scale.
If your hotel’s primary need is simplicity and support, and you operate within a limited distribution network, Reseliva’s $300/month price and straightforward platform are appealing. However, for hotels seeking to maximize revenue with advanced tools and extensive connectivity, RateGain’s comprehensive system at $900/month is the more strategic investment.
In conclusion, your choice should be based on your hotel’s size, growth plans, and technical needs. For most hotels aiming for modern, scalable distribution, RateGain’s proven track record and feature set make it the recommended option.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $900/mo |
According to HTR's product database, Reseliva Booking Engine and Channel Manager System and RateGain Channel Manager share 13 features. Here are the key differences — features one has that the other lacks.
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| Case Management | ||
| Guest Feedback Management | ||
| Marketing dashboard | ||
| Notifications | ||
| Service Recovery/Escalation | ||
| Social review tracking |
Showing top differences. 13 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"There is no comparison between RateGain and other vendors in the market. We were getting a lot of ARI discrepancies with our previous vendors, on the other hand, RateGain provide..."
No published case study for this goal yet.
"RateGain enabled us to tap into markets like China, which was previously challenging. Integration with RateGain PMS and channel distribution expanded our reach"
What hoteliers love
RateGain's customer support receives positive mentions for being responsive, knowledgeable, and helpful. Users appreciate the availability of support... RateGain's customer support receives positive mentions for being responsive, knowledgeable, and helpful. Users appreciate the availability of support and the willingness of the team to assist with any issues. However, there are occasional criticisms about response times, indicating an area for potential enhancement.
RateGain's channel management system is praised for its user-friendly interface and comprehensive connectivity with numerous OTAs, allowing hoteliers... RateGain's channel management system is praised for its user-friendly interface and comprehensive connectivity with numerous OTAs, allowing hoteliers to efficiently distribute rates and manage inventory across platforms. Despite some reports of delays in bulk updates, users appreciate the seamless integration and centralized control offered by the system.
Real-time updates are a key feature of RateGain, allowing for immediate synchronization of inventory and rates across channels. This feature is valued... Real-time updates are a key feature of RateGain, allowing for immediate synchronization of inventory and rates across channels. This feature is valued for reducing manual errors and minimizing the risk of overbookings. However, certain users note occasional delays in the updates, suggesting that enhancements in this area could improve overall efficiency.
Where hoteliers push back
RateGain's user interface is generally described as intuitive and easy to navigate, contributing to the system's overall user-friendliness. Users valu... RateGain's user interface is generally described as intuitive and easy to navigate, contributing to the system's overall user-friendliness. Users value the straightforward design, though some recommend updates to modernize the interface and improve ease of use, especially for new users.
While RateGain offers comprehensive connectivity options, some users report occasional issues with maintaining stable connections, particularly during... While RateGain offers comprehensive connectivity options, some users report occasional issues with maintaining stable connections, particularly during high-traffic periods. These interruptions can impact the consistency of rates and availability across platforms, indicating a need for improvements in system stability.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Reseliva Booking Engine and Channel Manager System and RateGain Channel Manager share many core Channel Managers features, but each has unique capabilities. Reseliva Booking Engine and Channel Manager System offers 3 verified integration partners, while RateGain Channel Manager offers 95. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateGain Channel Manager leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Reseliva Booking Engine and Channel Manager System: No. RateGain Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Reseliva has an HT Score of 0 and RateGain has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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