ReservIT vs. Vertical Booking (CRS):
Which Is Right for You?

The Decision

Choosing between ReservIT by ReservIT and Vertical Booking’s CRS involves evaluating what your hotel truly needs from a reservations system. Both products aim to improve booking management, but they approach this goal differently. ReservIT promises a straightforward, all-in-one system with a focus on simplicity, while Vertical Booking emphasizes extensive features and integrations to cater to a broad range of operational demands. Your decision hinges on whether you prioritize ease of use or feature depth.

ReservIT is designed as a comprehensive reservation solution that centralizes booking management for hotels and restaurants, offering a broad set of functionalities from availability to multi-channel distribution. Vertical Booking, on the other hand, serves as an all-in-one platform that not only manages reservations but also covers channel management, GDS distribution, and advanced revenue tools. Do you want a simpler, more unified tool, or a flexible, feature-rich platform?

Quick Verdict: Why Vertical Booking is the Stronger Choice for Hotels Today

Vertical Booking has more recent reviews, a higher overall rating (4.61/5 vs. 0/5 for ReservIT), and a significantly larger review count (27 reviews vs. none for ReservIT). Its customer support and ease of use are rated highly at 4.5/5 and 4.41/5, respectively, with many hoteliers citing positive experiences in streamlining operations and increasing direct bookings.

ReservIT’s ratings are effectively nonexistent, with no recent reviews or verified user feedback, making it impossible to assess its current performance or user satisfaction. Essentially, Vertical Booking’s more recent, consistent reviews and high ratings position it as the more reliable, proven choice for your hotel. For hotels seeking modern, well-supported reservation technology, Vertical Booking is the clear leader today.

Is ReservIT or Vertical Booking Better for Hotels?

ReservIT aims to serve as an all-in-one reservations and distribution platform, offering features like real-time availability, multi-channel management, and restaurant booking capabilities. Vertical Booking also provides a broad array of functionalities, including a customizable booking engine, channel management with over 350 OTAs, GDS distribution, and guest review management, making it more suitable for hotels with complex distribution needs.

ReservIT’s lack of verified reviews and a clear recent user base raise questions about its ongoing support and development. Meanwhile, Vertical Booking’s active user base, recent positive reviews, and extensive feature set suggest it is better suited for hotels looking for a comprehensive, reliable system that can grow with their needs.

Edge: Vertical Booking

Vertical Booking vs ReservIT: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich platform that integrates seamlessly with various systems and supports multi-channel distribution, go with Vertical Booking. Its broad feature set, including call center functionality, geotargeted pricing, and weekly/monthly rates, makes it suitable for hotels aiming to maximize revenue and operational efficiency.

Conversely, if your hotel prefers a straightforward, all-in-one booking system with minimal fuss and limited need for advanced features, ReservIT could seem appealing. However, given the absence of recent reviews and verified support data, Vertical Booking’s proven track record makes it the safer choice for most hotels today.

Edge: Vertical Booking

Is ReservIT or Vertical Booking Easier to Use?

Vertical Booking’s ease of use is rated at 4.41/5, with reviews praising its intuitive interface, quick onboarding, and responsive customer support. Hotels frequently mention how the system simplifies management of reservations, channels, and rates, making daily operational tasks smoother.

ReservIT’s usability ratings are unavailable, and there are no recent reviews to gauge how easy it is for your team to adopt or navigate the system. With no current user feedback, and given Vertical Booking’s high satisfaction scores, the edge goes to Vertical Booking on user-friendliness.

Edge: Vertical Booking

Which Has Better Features: ReservIT or Vertical Booking?

Vertical Booking offers 8 unique features not found in ReservIT, including call center management, geotargeted pricing, support for weekly and monthly rates, dynamic pricing, availability management, cancellation policies, booking rules, and TMC management. ReservIT, by comparison, does not list any exclusive features.

This broad feature set allows hotels using Vertical Booking to fine-tune their revenue strategies, improve operational control, and enhance guest experiences. The absence of unique features in ReservIT further weakens its appeal, especially when hotels need advanced capabilities.

Edge: Vertical Booking

Which Has Better Customer Support: ReservIT or Vertical Booking?

Vertical Booking’s customer support is rated at 4.5/5, with reviews highlighting quick responses, helpful staff, and effective issue resolution. Users often mention the responsiveness as a key factor in their satisfaction, especially during onboarding and troubleshooting.

ReservIT’s support ratings are unavailable, and with no recent reviews, it’s impossible to verify ongoing support quality. Given Vertical Booking’s consistent praise and high ratings, it clearly offers superior customer service.

Edge: Vertical Booking

Which Has More Integrations: ReservIT or Vertical Booking?

Vertical Booking boasts 69 verified partners, including popular PMS systems and integrations with over 350 OTAs, GDS, and other solutions. In contrast, ReservIT has no verified integration partners, limiting its ability to connect with other hotel management tools.

This extensive integration network allows hotels to streamline operations and reduce manual work, making Vertical Booking the more versatile and scalable solution for hotels with diverse systems.

Edge: Vertical Booking

Which Do Hoteliers Rate Higher: ReservIT or Vertical Booking?

Vertical Booking has a high recent review score of 4.61/5 from 27 reviews, with many hotel segments praising its ease of use and excellent support. Hotels across luxury, boutique, resorts, and city-center segments rate it highly, citing increased direct bookings and operational efficiency.

ReservIT’s ratings are nonexistent or unverified, making it impossible to assess user satisfaction or compare hotel segment preferences. Based on available data, Vertical Booking is clearly the higher-rated product.

Edge: Vertical Booking

How Much Do ReservIT and Vertical Booking Cost?

Neither ReservIT nor Vertical Booking publicly discloses detailed pricing. Both are described as having no implementation fees or freemium models, suggesting customized quotes based on hotel size and needs. Without transparent pricing, your best approach is to contact vendors directly for tailored quotes.

Given the lack of public pricing info, the decision hinges on the value and features you receive relative to cost, with Vertical Booking’s extensive capabilities often justifying a potentially higher investment.

What Type of Hotel Should Use ReservIT?

• Hotels that want an all-in-one reservation platform with minimal complexity.
• Properties with basic distribution needs, focusing on simple booking and availability management.
• Restaurants or venues seeking integrated reservation solutions.
• Small hotels or inns with limited operational complexity.
• Teams that prioritize ease over advanced features.
• Not ideal if your hotel requires extensive integrations, advanced revenue management, or multi-channel distribution.

What Type of Hotel Should Use Vertical Booking?

• Hotels aiming to maximize revenue through dynamic, automated rate adjustments.
• Properties managing multiple distribution channels across OTAs, GDS, and direct booking websites.
• Resorts, boutique hotels, and chain operators seeking a customizable, feature-rich system.
• Hotels requiring integrations with numerous PMS and property management tools.
• Teams that value detailed reporting, guest review management, and call center services.
• Not ideal if your hotel has very basic needs, limited IT support, or prefers a simple, low-cost solution.

Vertical Booking vs ReservIT: The Bottom Line for Hotels

Vertical Booking provides a comprehensive, well-supported platform with a proven track record and extensive features. Its current user reviews and high ratings make it the safer, more reliable choice for hotels seeking to grow revenue and streamline operations.

ReservIT’s offerings are less clear, with no recent user feedback or verified support data. Unless your hotel has very basic needs and prefers a simplified system, Vertical Booking’s proven capabilities and recent positive reviews make it the preferred choice for most hotels today.

For hotels looking for a flexible, feature-rich, and reliably supported reservations system, Vertical Booking stands out as the clear winner. ReservIT, while potentially suitable for very small or simple operations, cannot match the current market confidence and breadth of features offered by Vertical Booking.