Vertical Booking (CRS)

4.6 (28 REVIEWS)

HTR Score icon
HT Score  
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Vertical Booking (CRS)

4.6 (28 REVIEWS)

Ranked 4 (out of 37) in Hotel Reservations Systems

Customizable integrated reservation solutions that support the entire guest booking cycle

Vertical Booking is popular in United States of America with 21 hoteliers leaving an average rating of 21.

Ratings Summary

4.6
Excellent
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.7/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Vertical Booking (CRS) is the #7 most trending product in the Hotel Reservations Systems category (out of 37) and the #257 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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84 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Vertical Booking (CRS)
Founded in 1999 | Headquarters in Bergamo (Italy) | 28 employees
Vertical Booking is a leading, global reservation technology provider with hotel clients in 107 countries worldwide, offering solutions translated into 29 languages and usable in all currencies. No matter the size of your property or group, Vertical Booking can provide a customizable solution that supports the entire guest booking cycle - including a booking engine, GDS distribution, channel manager, OTA rate comparison tool and a reservation call center application - all through one integrated CRS dashboard.

Capabilities

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Vertical Booking doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Pricing Rules

4/5 features

Distribution

4/5 features

Ecommerce

4/5 features

Integrations

4/5 features

Pricing

Pricing Available By Request

Vertical Booking has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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0

Success Stories

9

References

24

Featured Customers

Success Stories

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Vertical Booking doesn’t have any case studies available

Popularity by Segment

Size

6 | X-Small (1-9 room)

2 | Small (10-24 room)

14 | Medium (25-74 room)

11 | Large (75-199 room)

6 | X-Large (200+ room)

Country

21 | United States of America

9 | Turkey

6 | Italy

5 | Canada

3 | Mexico

3 | Switzerland

1 | Costa Rica

Type

14 | Boutiques

11 | Luxury Hotels

10 | Resorts

9 | Bed & Breakfast & Inns

6 | City Center Hotels

4 | Vacation Rentals & Villas

2 | Branded Hotels

2 | Motels

1 | Airport/Conference Hotels

1 | Extended Stay & Serviced Apartments

Region

29 | North America

9 | Europe

9 | Middle East

1 | South America

Category

40 | Booking Engine

39 | Channel Managers

28 | Hotel Reservations Systems

More Products by Vertical Booking

https://ucarecdn.com/e42e8881-7244-468c-a934-41725d5b2491/
https://ucarecdn.com/8928dbb6-0970-4a42-8224-0cd013ac9d70/
/uploads/2017/10/VerticalBooking_Screenshot.png

Hotelier Rating

Excellent
38
Very Good
5
Average
2
Poor
3
Terrible
0

Property Size

  • X-Small (6)
  • Small (2)
  • Medium (14)
  • Large (11)
  • X-Large (6)

Country

  • United States of America
    United States of America
    (21)
  • Turkey
    Turkey
    (9)
  • Italy
    Italy
    (6)
  • Canada
    Canada
    (5)
  • Mexico
    Mexico
    (3)
  • Switzerland
    Switzerland
    (3)
  • Costa Rica
    Costa Rica
    (1)

Region

  • North America
    North America
    (29)
  • Europe
    Europe
    (9)
  • Middle East
    Middle East
    (9)
  • South America
    South America
    (1)
10

Right Size Product for Our Size Property

owner from 25-49 room Motel in Ephraim (United States of America)

Verified
16 days ago
We have been using Logical Solutions as our property management systems for many years and have always enjoyed the personal service we receive when any questions or issues arise. Being able to call and speak with local support people is very important. They know our area and how our business operates. They are also familiar with other suppo...
Country United States of America
owner
Medium Hotel
10

Client for more than 30 years

from 10 to 24 room Bed & Breakfast & Inn in Egg Harbor (United States of America)

Verified
3 months ago
I like the fact that Lodgical is a flawless system and that their staff has provided excellent customer service over the years.
Country United States of America
Small Hotel
10

Technology trends with the personal touch

Generel Manager from 100 to 199 room Luxury Hotel in (Turkey)

Verified
2 years ago
There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.
Country Turkey
Generel Manager
Large Hotel
10

Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the program in Lush Hotel taksim, Palazzo Donizetti, Vialand hotels. It is a program with a very high number of sales channels that you can connect to all B2C and B2B channels that are active in the world and that you think you can get reservations from. It is very important and satisfying that you can get technical support from the Turkish sales team whenever you need it.

Hilton İstanbul Kozyatağı Gelirler Direktörü from 200 to 499 room Branded Hotel in (Turkey)

Verified
2 years ago
Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .
Country Turkey
Hilton İstanbul Kozyatağı Gelirler Direktörü
X-Large Hotel
10

Simply perfect

Revenue Manager from 100 to 199 room Branded Hotel in Milano (Italy)

Verified
2 years ago
What I prefer of Vertical is the automatic revenue rules, that allows me to increase rates automatically; distribution, channel , complete management of reservations
Country Italy
Revenue Manager
Large Hotel
10

Definitely solution oriented.

Genel Müdür from 50-74 room City Center Hotel in (Turkey)

Verified
2 years ago
During the process, I had the chance to experience almost all of their services in many places where I worked. I definitely got effective results. And most importantly, they always acted solution-oriented. We have achieved good results with the logic of a companion who offers you solutions instead of a partner you receive service from.
Country Turkey
Genel Müdür
Medium Hotel
10

Daniela Mosca is the Best

reception and technology from 100 to 199 room City Center Hotel in Roma (Italy)

Verified
2 years ago
CRO is simply amazing, Channel Manager is very easy to connect. Let me highlihgt the professionality of Daniela Mosca: smart, fast, kind.
Country Italy
reception and technology
Large Hotel
9

Useful tools which are always working

SALES MANAGER from 200 to 499 room Resort in (Turkey)

Verified
2 years ago
Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.
Country Turkey
SALES MANAGER
X-Large Hotel
10

Vertical Booking is Great!

from 100 to 199 room Resort in Homer (United States of America)

Verified
2 years ago
A sleek, modernized and updated Booking Engine, integrated Channel Management Software with our PMS, Guest Review Platform for all reviews
Country United States of America
Large Hotel
10

Excellent

Owner from 1 to 4 room Vacation Rentals & Villa in (Turkey)

Verified
2 years ago
Vertical Booking worked very good and has all functionality for my Villa in İstanbul. The System provides all you need as revenue management
Country Turkey
Owner
X-Small Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Vertical Booking handle's Duetto's industry leading Open Pricing structure, and we are very pleased with how our integration works together. We are able to update rates in real time with recommendations based on our joint client's PMS data.

Question:

What differentiates this product or service from the competition?

Answer:

As above, Vertical Booking supports Duetto's Open Pricing structure, and allows clients to update rates in real-time and ensure an appropriate yielding amount not just by date and rate but by room type as well. Our systems complement each other to give an excellent outcome.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Duetto and Vertical Booking have a great integration and partnership. By choosing Duetto as your RMS and Vertical Booking as your CRS, you will certainly have the opportunity to grow your revenue and implement any rate strategy you desire.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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David Gerrard Director, Data Quality & Integrations @ Duetto
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Sarah Duguay Marketing & Communications Specialist @ WebRezPro
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Christopher McKenzie Director of Sales, North America @ protel
RecommendationAvatar
David Gerrard Director, Data Quality & Integrations @ Duetto
RecommendationAvatar
Sarah Duguay Marketing & Communications Specialist @ WebRezPro
RecommendationAvatar
Christopher McKenzie Director of Sales, North America @ protel
Are you a consultant or vendor that recommends Vertical Booking? Leave a recommendation

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Support

Unverified

Vertical Booking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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Response Time

Less than a day

Recommended

91%

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