The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Resly shines , with exclusive features like Native Email Marketing and Centralized Messaging.
SIHOT shines in ease of use and customer support , with exclusive features like Integrated Payment Terminal & Card Reader and On premise.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, Resly users most value its , while SIHOT users highlight advanced support and training, quick issue resolution, integrations and custom interfaces. Click any theme to see what reviewers say.
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Advanced Support and Training
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Quick Issue Resolution
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Integrations and Custom Interfaces
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Flexibility and Adaptability
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User Interface and Modernization
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Financial Reporting and Customization
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Detailed Reporting and Analytics
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #40 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #26 21 reviews |
| Large (75-199 rooms) ▾ | — | #16 9 reviews |
| X-Large (200+ rooms) | — | #30 1 reviews |
By Property Type
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| Boutique ▾ | — | #35 15 reviews |
| Luxury ▾ | — | #30 11 reviews |
| Branded / Chain ▾ | — | #25 13 reviews |
| Extended Stay ▾ | — | #28 5 reviews |
By Region
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| Europe ▾ | — | #17 31 reviews |
| Middle East | — | #25 1 reviews |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs, operational scale, and regional focus. Resly PMS and SIHOT both aim to streamline hotel operations, but they approach this goal differently. Resly caters especially to management rights and short-term holiday letting, emphasizing ease of use and automation, while SIHOT offers a broad, modular system suited for a variety of hotel types with extensive features and integrations. Which one aligns better with your hotel’s priorities?
Both products promise to improve operational efficiency, but their strengths and weaknesses vary considerably. Resly’s recent user data is nonexistent, suggesting limited or no recent reviews, whereas SIHOT boasts a solid review history with high ratings and recent user feedback. Do you want a newer, more supported solution, or are you comfortable with a less-reviewed product that might still meet your core needs?
Resly PMS and SIHOT address hotel management differently. Resly is built specifically for management rights and short-term holiday rentals, focusing on simplifying trust accounting, booking, and guest communications in an intuitive interface. SIHOT, on the other hand, offers a comprehensive, highly flexible property management platform with a modular approach, supporting multiple property types and extensive integrations.
Resly’s limited review data and zero recent reviews mean its current market satisfaction is unclear. SIHOT’s 39 reviews, all recent within the last six months, display a clear pattern of high satisfaction, with an overall rating of 4.77/5. This recent, consistent feedback indicates SIHOT’s solutions are actively supported and valued by hotels.
The choice depends on your hotel type: if you operate short-term rentals or management rights, Resly’s simplicity and automation might be appealing. But if you need a multi-property, multi-functional system with robust integrations, SIHOT’s established presence and positive reviews make it the safer choice.
If your hotel primarily manages management rights, vacation rentals, or short-term lettings, go with Resly. Its focus on ease of use, trust accounting, and guest messaging makes daily operations straightforward for property managers who prioritize automation and guest communication.
If your hotel requires a broad, modular PMS capable of supporting multiple property types, extensive integrations, and complex reporting, SIHOT is the better option. Its 60 verified integrations, multi-property support, and highly positive recent reviews make it suitable for established hotel brands or those planning to scale.
For hotels seeking a simple, highly specialized system, Resly’s limited feature set could suffice. Conversely, if you need a flexible, feature-rich platform with strong support for diverse operations, SIHOT’s comprehensive approach offers more long-term value.
Resly’s user interface and onboarding experience are undocumented, but its core design emphasizes simplicity for management rights and short-term rentals. The lack of recent reviews makes it difficult to assess current usability, but its emphasis on intuitive booking and trusted operations suggests a straightforward experience.
SIHOT’s reviews consistently rate ease of use at 4.49/5, with onboarding at 4.73/5. Users highlight its flexible, dynamic interface, which is easy to learn and supports staff adoption across different hotel types. Support and training from SIHOT are also highly rated, with many praising their quick issue resolution.
Edge: SIHOT.
Resly offers 8 features exclusive to its platform, including native email marketing, guest app, messaging, automated assignments, real-time reporting, rules-based room assignments, and SOC2 compliance. These features focus on streamlining guest communications, automation, and security.
SIHOT provides 11 exclusive features, such as gift vouchers, 24/7 online support, integrated payment terminals, automated night audits, multi-lingual support, EPoS, revenue management, and space optimization. Its features cater to larger, more complex hotel operations needing extensive tools.
Both products share 37 features, but SIHOT’s broader feature set and modularity give it an edge for hotels with complex needs. Resly’s niche features suit smaller, management-focused operations.
Edge: SIHOT.
Resly’s support ratings are undocumented, so assessing their support quality is impossible. Its lack of recent reviews suggests limited recent user feedback, making it difficult to gauge support responsiveness or quality.
SIHOT’s support is consistently rated 4.62/5, with reviewers praising the support team’s quick, effective responses and online training resources. Guests note that SIHOT’s customer service is proactive and helpful, although some mention room for improvement in initial responsiveness.
Edge: SIHOT.
Resly connects with two verified partners—RoomPriceGenie and Goki—mainly serving specific niche integrations. SIHOT, in comparison, supports 60 verified integrations, including popular solutions like Omnibees, Profitroom, and Dingus, along with custom interface development.
This extensive integration support makes SIHOT more adaptable for hotels relying on diverse third-party systems, while Resly’s limited connections may suffice for smaller or more streamlined operations.
Edge: SIHOT.
Resly’s review data is absent, so there are no recent ratings to consider. SIHOT’s 39 reviews in the last six months report an overall rating of 4.77/5, with a 93% likelihood of recommending among users.
Segment-specific ratings show that independent hotels rate SIHOT at 4.79/5, indicating strong satisfaction among hotel chains and boutique properties alike. Its recent reviews reinforce confidence in continued support and feature relevance.
Edge: SIHOT.
Resly and SIHOT both do not publicly disclose their pricing models, which are typically customized based on hotel size and feature requirements. There are no free tiers or trial info available from either platform.
This lack of transparent pricing suggests you should request tailored quotes, but SIHOT’s long-standing market presence implies a more established pricing structure, likely reflecting its extensive feature set and integration options.
Not ideal if:
Resly is best suited for property managers handling vacation rentals or management rights who need an intuitive, automation-driven PMS.
Not ideal if:
SIHOT is ideal for hotels looking for a flexible, feature-rich platform capable of scaling and integrating complex systems.
Resly offers a niche, management-rights-focused PMS with automation and trust accounting at its core. Its limited review data and feature set suggest it’s suitable for small-scale, short-term rental operations, especially in Asia Pacific.
SIHOT provides a comprehensive, highly flexible hotel management solution with extensive integrations, multi-property support, and recent stellar reviews. Its 4.77/5 rating and 93% recommendation rate make it the stronger candidate for most multi-property, full-service hotels.
If your hotel requires a modern, well-supported platform with broad functionality, SIHOT is the clear choice. But if your operation is small, rental-centric, and regionally focused, Resly may suffice—though its market support and review data are limited.
According to HTR's product database, Resly PMS and SIHOT share 37 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Automated night audit | ||
| Centralized Messaging | ||
| Cloud based | ||
| Gift Vouchers | ||
| Guest App | ||
| Guest Messaging | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Online 24/7 support | ||
| Real Time Reporting |
Showing top differences. 7 more features differ between these products.
Unique capabilities
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Resly PMS and SIHOT share many core Property Management Systems features, but each has unique capabilities. Resly PMS offers 2 verified integration partners, while SIHOT offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SIHOT leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Resly PMS: No. SIHOT: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Resly has an HT Score of 0 and SIHOT has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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