ResNexus Websites vs. Smart CMS by Bookassist:
Which Is Right for You?

The Decision

Choosing the right website design platform is crucial for your hotel's online success, especially with the growing importance of mobile responsiveness and direct bookings. Both ResNexus Websites and Smart CMS by Bookassist aim to help hoteliers craft attractive, functional websites, but they diverge significantly in their approach, features, and strengths. Your decision hinges on whether you prioritize ease of use, extensive customization, or comprehensive marketing integration.

ResNexus Websites offers a full-service design team and a more straightforward setup, while Bookassist's Smart CMS emphasizes high customization and seamless booking engine integration. Which solution better aligns with your hotel's specific needs and growth goals?

Is ResNexus Websites or Smart CMS Better for Hotels?

ResNexus Websites and Bookassist are both designed to improve your online presence and streamline operations, but they approach this goal differently. ResNexus provides a professional design team that builds your website, making it ideal if you want a quick, professionally crafted site without extensive technical involvement. Conversely, Bookassist's Smart CMS offers a drag-and-drop, highly customizable interface, giving you more control over content updates and design.

ResNexus's strength lies in its dedicated support and ease of use, making it suitable for small to medium-sized properties seeking a reliable, visually appealing site without heavy lifting. Bookassist, with its broader feature set and extensive language options, is better suited for hotels wanting high flexibility, multiple functionalities, and a focus on direct booking performance. Do you want a ready-made site or a flexible content management experience?

ResNexus vs Bookassist: Which Should Your Hotel Choose?

If your hotel needs a simple, professionally built website with minimal ongoing management, ResNexus is the better choice. It appeals to properties that prioritize ease and speed, especially inns, bed & breakfasts, and campgrounds, which compose a large portion of its user base.

If your hotel requires extensive customization, multi-lingual support, and integrated marketing tools to drive direct bookings, Bookassist is the clear winner. It suits mid to large hotels, resorts, and city-center properties aiming to scale online visibility and optimize booking conversions.

In essence, opt for ResNexus if you prefer a turn-key solution with reliable support, and choose Bookassist if you value granular control and a full suite of marketing and booking features.

Is ResNexus Websites or Smart CMS Easier to Use?

ResNexus Websites scores slightly higher in ease of use with a 4.78/5 rating compared to Bookassist's 4.72/5, indicating a very user-friendly interface for most hoteliers. ResNexus's onboarding process is straightforward, with a dedicated design team taking care of initial setup, which reduces staff training time.

Bookassist, although praised for its intuitive drag-and-drop editor, requires some support contact for advanced customization, which can slow down quick updates. Both platforms have built-in tutorials and support, but ResNexus's full-service approach makes it easier for teams with limited technical skills.

Edge: ResNexus.

Which Has Better Features: ResNexus or Bookassist?

Bookassist offers a broader set of features, with 23 unique functionalities compared to ResNexus's 9. It includes advanced options like multi-lingual support, multi-currency, group bookings, and dynamic rate management, which ResNexus lacks.

ResNexus provides essential website customization features like a drag-and-drop builder, SEO plugins, and fully customizable themes, but with fewer specialized marketing tools. If you need a website primarily for branding and simple booking, ResNexus suffices; for a highly feature-rich site with marketing automation, Bookassist is superior.

Edge: Bookassist.

Which Has Better Customer Support: ResNexus or Bookassist?

ResNexus's support team is highly rated at 4.88/5, with reviews praising their availability and personalized service. Customers mention the team's promptness and willingness to help, often describing them as "top notch" and "extremely competent."

Bookassist's support edge is marginal, rated at 4.91/5, with reviews emphasizing responsiveness and proactive assistance. However, ResNexus's dedicated support during website setup and ongoing operations makes it slightly more trusted for small hoteliers needing quick, reliable help.

Edge: ResNexus.

Which Has More Integrations: ResNexus or Bookassist?

Bookassist boasts 74 verified partners, significantly more than ResNexus's 17, including major OTAs, payment providers, and marketing tools. Shared integrations include Triptease, Tripadvisor, Expedia, and Stripe, ensuring smooth connectivity.

ResNexus integrates with fewer partners but covers essential channels like Airbnb, Booking.com, and OTAs, along with internal systems like Google and Lightspeed. If extensive third-party integration is a priority, Bookassist has a clear advantage.

Edge: Bookassist.

Which Do Hoteliers Rate Higher: ResNexus or Bookassist?

ResNexus holds a slightly lower overall rating (0/5) in the public review score but has a 98% likelihood to recommend based on recent reviews. Its reviews highlight ease of use, reservation management, and excellent support, especially among B&Bs and campgrounds.

Bookassist's ratings are higher at 4.92/5, with a 96% recommendation rate, praised for its mobile optimization and conversion rates. It’s favored by larger hotels and resorts looking for a comprehensive, feature-rich platform.

In terms of recent data, Bookassist's higher review count (155) and recent reviews give it a slight edge in credibility.

Edge: Bookassist.

How Much Do ResNexus and Bookassist Cost?

ResNexus charges a flat $800 monthly fee, with no free trial or implementation costs. The pricing model is simple but may be costly for smaller properties.

Bookassist's pricing is not publicly disclosed, but it is often offered as a customized quote, typically reflecting its extensive features and integrations. The higher feature set likely comes with a higher price, but exact figures are not available.

What Type of Hotel Should Use ResNexus?

• Hotels that want a professionally built website with minimal ongoing management.
• Small properties like inns, B&Bs, or campgrounds seeking reliable support.
• Hotels prioritizing ease of use and quick deployment.
• Businesses that prefer a turn-key solution without extensive customization.
• Not ideal if your hotel needs advanced marketing automation or multi-lingual, multi-currency support.

What Type of Hotel Should Use Bookassist?

• Hotels aiming to maximize direct bookings and reduce OTA reliance.
• Properties needing extensive website customization and multi-lingual support.
• Larger hotels, resorts, and city-center properties with complex booking needs.
• Teams looking for deep integration with digital marketing and booking tools.
• Not ideal if budget constraints prevent investment in a feature-rich, scalable platform or if you prefer a simpler, less customizable website.

ResNexus vs Bookassist: The Bottom Line for Hotels

ResNexus Websites excels in delivering a simple, professional website solution supported by dedicated design and support teams. It is best suited for small to mid-sized properties that want a reliable, easy-to-manage platform with essential features.

Bookassist's Smart CMS leads in customization, integrations, and marketing tools, making it ideal for hotels focused on high conversions, direct booking growth, and multi-language, multi-currency support. Its broad feature set and high user ratings make it the preferred choice for larger or growth-oriented properties.

If your hotel seeks ease and speed, ResNexus is the safer bet. For hotels looking for flexibility, comprehensive features, and a robust marketing toolkit, Bookassist stands out as the better investment.