ResNexus Websites
4.9 (117 REVIEWS)
HT Score
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ResNexus Websites
Ranked 6 (out of 44) in Website Design
ResNexus Makes Websites Affordable, Seamless and Easy.
97% recommended by 282 hotels
Blue Boar Inn, Black Swan Inn, Inn Town Campground & 279 others
What is ResNexus?
Founded in 2004 | Headquarters in Salem (United States) | 35 employees
ResNexus Websites is a specialized website design and management platform tailored for the hospitality industry. It seamlessly integrates with your existing ResNexus Property Management System (PMS) to ensure your site is always up-to-date with the latest rates and availability, reducing the need for manual updates. The platform offers a team of professional designers to create a custom, mobile-friendly, SEO-optimized, and ADA-compliant website that enhances your property's online presence. Users can easily modify text, images, and content without any technical skills, enabling real-time updates and multi-language support. This integration streamlines operations, maximizes revenue, and optimizes marketing strategies, allowing hoteliers to focus on guest satisfaction.
Capabilities
Travel Protection
Travel Protection
When a guest cancels their Travel Protected reservation within the 14 days leading up to their arrival date because of sickness, injury, or death, they are reimbursed for their booking total (minus the Travel Protection fee), and your business is refunded as well.
Features
Design & Content Management
4/5 features
Conversion
4/5 features
Internationalization
4/5 features
Analytics
4/5 features
SEO & Traffic
4/5 features
Security & Compliance
4/5 features
Upselling
4/5 features
Other
1/1 features
ResNexus Reviews Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, ResNexus Websites is the #16 most trending product in the Website Design category (out of 44) and the #419 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreResNexus has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
ResNexus Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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ResNexus Case Studies
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References
"It is easy to use for the basics and the more you use it the more useful modules you find. You can get as detailed as you want. Lots of automation of daily tasks. I did look at over a dozen companies before choosing ResNexus and I made the right choice. I've been using ResNexus for 1.5 years and absolutely love the program. Easy to take reservations, give quotes, waitlist and communicate with guests. I moved my website to ResNexus and it is working perfectly (and looks good). There is so much to use in the Pro program: front desk, group reservations, housekeeping module, online reservations, booking engine, marketing, texting and so much more."
Glen K
Innkeeper @
"My overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way. When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous software tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!"
Tammy B
President @
"This is a reservation software for mid-sized, independent hotels. Tracking our revenue has been considerably easier since we switched to ResNexus. There are also a number of features that by them selves are not that big a deal, but really help run a smoother hotel operation."
Jason B
Owner of Independent Hotel @
"ResNexus has been a Great software, I've been using this for over a year now and I can say that it has helped me a lot mainly because some of the features that the software includes I wasn't able to do it before such as spa and other entertainment activities management, I will definitely recommend for those people who want to improve their services and their company. I like that is a software that is easy to use, it helps you to have more control on different areas whether is your company or your hotel, for me many years I've been managing on the classic way but with this software things are just getting even more easy to do."
Oscar P
Operations Manager @
"ResNexus implemented the use of website building and design. They provided a multitude of features that allow my guests looking at my website to have greater ease of navigating through my website to view our rooms and amenities, prices and complete the booking independently from a computer or phone. Their customer service is beyond excellent. Every support staff is extremely knowledgeable of the system and can quickly and easily resolve any issues I have. They are also patient in teaching me the steps to make those changes. I also feel like their website templates allowed me plenty of options and it is much cleaner and more user friendly. They expanded allowing us to connect with other booking engines such as Airbnb, the calendar merge immediately and I've never had an issue."
Randy H
Owner @
"Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth. ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt."
Billie M
Operations Manager @
"Overall great experience, especially with the personalized customer support both during training/set up and with website development. ResNexus has really taken our online presence up quite a few notches, allowing our small family-run bed & breakfast to have a beautiful website and booking engine on par with larger hospitality businesses. 1. Customer training and support is unbelievable - everything is one-on-one with a single sales rep with ongoing access by personal email, and there is 24 hour access to an online library of articles and videos for basic functions and troubleshooting. 2. Excellent functionality - does much more than we ever anticipated we would need, and on the customer end it is one of the most professional/beautiful booking engines we have seen."
Katherine V.
Event Coordinator @
"Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it. I have referred you to all that I know. The flexibility ResNexus offers is amazing. You can set up a variety of reports or create your own. I like the way the booking engine looks and the ability to customize it. Also, throughout Covid-19, ResNexus offered webinars that helped put us at ease and provided ideas to reopen and keep going. They were pretty much my life-line during that time giving me hope and great ideas to keep my customers engaged and keep me busy."
Polly J.
Innkeeper @
"I cannot say enough about ResNexus. The platform is extremely user friendly and intuitive. It does everything! We are new B&B owners and have found this software to be such an incredibly valuable resource. Our rep Andrew Webb took the guess work out of everything and helped us to learn some best practices pretty quickly. All of the folks who we have dealt with have been so responsive and the customer service is absolutely top notch."
Anthony Bizzarri
Owner @
"ResNexus is an awesome booking engine to use. The support staff are the very best, professional, friendly and very helpful. The system is easy to use, robust and very sound just what companies are looking for. The various features on this system make running a business very informative. Did I mention that this is an excellent system for anyone needing a booking engine and I highly recommend them."
Shelley-Ann Beckley
General Manager @
Camping on the Battenkill
"Over the last year we have enjoyed the ease of use that ResNexus has to offer as an operator and for our patrons. Just this week, we even launched our very own ResNexus crafted website! The entire ResNexus website build team is incredible! Our lead designer on the project was very professional to work with and highly talented. Our point of contact for the overall project was warm and welcoming to work with, much as CSR was in training, CSR was quick to answer and guide any questions we had. Then we finished off the final element of the build and thanks to the ResNexus team, we now have an elegant, user-friendly, optimized for mobile website! If you are on the fence about whether to choose ResNexus over another booking software system, choose ResNexus! You won't regret it!"
Simon Hannah
Manager @
Fairfield Place Bed & Breakfast
"The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and their services!!"
Wallace Braud
Owner @
St Francis Cottage
"The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and their services!!"
Wallace Braud
Owner @
St Francis Cottage
"The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and their services!!"
Wallace Braud
Owner @
St Francis Cottage
"The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and their services!!"
Wallace Braud
Owner @
St Francis Cottage
"Over the last year we have enjoyed the ease of use that ResNexus has to offer as an operator and for our patrons. Just this week, we even launched our very own ResNexus crafted website! The entire ResNexus website build team is incredible! Our lead designer on the project was very professional to work with and highly talented. Our point of contact for the overall project was warm and welcoming to work with, much as CSR was in training, CSR was quick to answer and guide any questions we had. Then we finished off the final element of the build and thanks to the ResNexus team, we now have an elegant, user-friendly, optimized for mobile website! If you are on the fence about whether to choose ResNexus over another booking software system, choose ResNexus! You won't regret it!"
Simon Hannah
Manager @
Fairfield Place Bed & Breakfast
Featured Customers
Popularity by Segment
Size
112 | X-Small (1-9 room)
88 | Small (10-24 room)
51 | Medium (25-74 room)
22 | Large (75-199 room)
10 | X-Large (200+ room)
Country
258 | United States of America
8 | Canada
3 | Mexico
2 | United Kingdom
2 | Costa Rica
1 | Australia
1 | Panama
1 | India
1 | Morocco
Type
186 | Bed & Breakfast & Inns
84 | Resorts
47 | Boutiques
46 | RV Parks & Campgrounds
45 | Limited Service & Budget Hotels
34 | Luxury Hotels
34 | Vacation Rentals & Villas
28 | Motels
25 | Branded Hotels
23 | Airport/Conference Hotels
17 | City Center Hotels
7 | Extended Stay & Serviced Apartments
5 | Casinos
5 | Hostels
Region
269 | North America
3 | South America
2 | Europe
1 | Asia Pacific
1 | Oceania
1 | Africa
Category
212 | Hotel Management Software
207 | Property Management Systems
117 | Website Design
More Products by ResNexus
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like ResNexus for its ability to streamline operations with its reservation, marketing automation, and website design integrations. The company's data-driven reporting aids in revenue maximization and marketing strategies, while the automated booking system streamlines check-ins and reduces OTA commission costs. Users appreciate the tailored support but seek improved real-time communication and housekeeping functions to reduce operational friction.
AI-generated from the text of customer reviews
Looking for specific info?
10
Extremely professional and always kind and willing to help if we have questions.
Manager from 100 to 199 room Limited Service & Budget Hotel in Shafer (United States of America)
Verified
1 months ago
We like that they always answer the phone and respond promptly when we send an email or leave a message..
United States of America
United States of America
Manager
Large Hotel
6
I was your biggest fan. Not so much lately.
Owner from 10 to 24 room Bed & Breakfast & Inn in Weed (United States of America)
Verified
2 months ago
We’ve been using ResNexus for our campground since we bought it 3 years ago and for the first couple of years I was really impressed with the customer service and was constantly telling other campground owners how great it was. But lately it seems I cannot get help - or even a response - when I run into problems. And the problems seem to be...
United States of America
United States of America
Owner
Small Hotel
10
Teamwork makes the dream work
Owner from 5 to 9 room Bed & Breakfast & Inn in Englewood (United States of America)
Verified
5 months ago
ResNexus has help us streamline operations by automating tasks like reservations, contactless check-ins, and integration with OTA's to increase our presence in the market. The data analysis of the report system, allows us to make informed decisions for improving guest experiences and maximizing revenue. ResNexus is a US company based in Uta...
United States of America
United States of America
Owner
X-Small Hotel
10
I highly recommend ResNexus.
Owner from 10 to 24 room Boutique in Marrakech (Morocco)
Verified
5 months ago
For quite some time, I sought a solution for my small boutique hotel and eventually opted for ResNexus. Transitioning from my previous connectivity provider was seamless, thanks to the expert and highly competent guidance provided by ResNexus throughout the process. Every member of the ResNexus team, particularly TJ da Roza, stood by my sid...
Morocco
Morocco
Owner
Small Hotel
10
Checks all the boxes and then some!
Owner from 5 to 9 room Bed & Breakfast & Inn in Provincetown (United States of America)
Verified
13 months ago
I am continually impressed with their variety of products that work together to deliver an integrated platform for my business. I became a customer 4 years ago when I needed a new website. Their website design team were phenomenal and quick in their design and deliverance of a new website including their own integrated booking engine. Reall...
United States of America
United States of America
Owner
X-Small Hotel
10
Owner review of ResNexus
Owner from 100 to 199 room Bed & Breakfast & Inn in London (United Kingdom)
Verified
13 months ago
The ease of use of the software. I like the booking engine merged with my occupancy map. The staff is very helpful
United Kingdom
United Kingdom
Owner
Large Hotel
10
Resnexus gives a peace of mind
Owner from 1 to 4 room Bed & Breakfast & Inn in Tobermory (Canada)
Verified
13 months ago
We have been using Resnexus for 4 years. The booking engine takes care of everything. Guests can easily book online and you don't have to worry about anything. Also Resnexus is always improving and they add whatever needed. More important is the great customer service. In short great customer service, ease of use, the professional look of b...
Canada
Canada
Owner
X-Small Hotel
10
Has done a great job creating our website
Owner from 1 to 4 room Bed & Breakfast & Inn in Holland (United States of America)
Verified
13 months ago
The ResNexus staff is very helpful and always willing to help solve any problems. They deal with their customers in a kind, professional way.
Website Design - We are a Bed and Breakfast and ResNexus has done a great job creating our website. It is very appealing to our guests and we receive a lot of positive feedback from our guests and ou...
United States of America
United States of America
Owner
X-Small Hotel
10
Wonderful customer service!
from 1 to 4 room Bed & Breakfast & Inn in Hermann (United States of America)
Verified
13 months ago
Love to have a single person as my contact. Everyone is quick to get back to me whether it by email or call. Very knowledgeable and friendly every time I have a question.
United States of America
United States of America
X-Small Hotel
10
Great service and product
from 5 to 9 room Bed & Breakfast & Inn in Clarington (United States of America)
Verified
13 months ago
The reservation software is easy and well rounded. The website design is on point. Everything is easy to navigate. The red carpet professional is alway helpful and if she doesn’t know the answer will get back to you with it.
United States of America
United States of America
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We've found ResNexus to be a highly reliable, adaptable and engaged partner. Their knowledgable staff is always on hand to assist quickly, and their products are comprehensive and easy to use. Don't hesitate to check them out!
Showing all answers to: "What does this product or service do well?"
We've found ResNexus to be a highly reliable, adaptable and engaged partner.
Their knowledgable staff is always on hand to assist quickly, and their products are comprehensive and easy to use. Don't hesitate to check them out!
Knowledgeable, highly responsive and proactive...every person, from owner to developer to analyst, each is empowered to make improvements. There's constant review of processes that support continuous improvement process. We find Resnexus to be a highly agile and transparent and strategic partner.
Question:
What differentiates this product or service from the competition?
Answer:
ResNexus is one of Airbnb's few Preferred Partners for 2022. ResNexus has demonstrated a dedication to ensuring a high-quality integration, a commitment to continually building out new functionality, and a high level of support. Airbnb and ResNexus frequently collaborate on performance optimization efforts, to ensure that users are getting the most from their ResNexus and the Airbnb experiences.
Showing all answers to: "What differentiates this product or service from the competition?"
ResNexus is one of Airbnb's few Preferred Partners for 2022.
ResNexus has demonstrated a dedication to ensuring a high-quality integration, a commitment to continually building out new functionality, and a high level of support.
Airbnb and ResNexus frequently collaborate on performance optimization efforts, to ensure that users are getting the most from their ResNexus and the Airbnb experiences.
Booking Engine, Intuitive Website design capabilities and content management system. The Cloud PMS is easy to use and the people at the company are always available and friendly. Constantly innovating and testing new ideas and products that support their client partnerships.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
ResNexus and Airbnb have a very close working relationship. If you're looking for a PMS that integrates well with Airbnb and who's staff is very knowledgable on how to optimize your listings to perform to the fullest potential on the Airbnb channel, ResNexus is a great pick.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
ResNexus and Airbnb have a very close working relationship. If you're looking for a PMS that integrates well with Airbnb and who's staff is very knowledgable on how to optimize your listings to perform to the fullest potential on the Airbnb channel, ResNexus is a great pick.
Call them, ask them about their process and background in development and small/medium hotels. Set up a Zoom call, and spend an hour asking them questions about what they've already developed and what they've learned and what their plans are for future development and growth.
Recommended by
Daniel O'Connor
Connectivity Partner Manager
@
Airbnb
Adam Zembruski
Owner, Property Management
@
Hospiamo
Daniel O'Connor
Connectivity Partner Manager
@
Airbnb
Adam Zembruski
Owner, Property Management
@
Hospiamo
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Support
Verified Support
ResNexus has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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