The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ROIBACK shines .
Screen Pilot shines when it comes to customer service and team integration — especially for brand properties (5.0/5) , with exclusive features like Meta search marketing and Influencer marketing.
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 7 | 49 |
After analyzing 56 verified reviews, ROIBACK users most value its , while Screen Pilot users highlight customer service and team integration, innovation and proactive recommendations, expertise in digital marketing. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Service and Team Integration
▾
|
|
|
+
Innovation and Proactive Recommendations
▾
|
|
|
+
Expertise in Digital Marketing
▾
|
|
|
+
Data Reporting and Insights
▾
|
|
| Cons | |
|
−
Platform and Technical Integration
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #24 0 reviews | #18 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #18 3 reviews | #9 20 reviews |
| Large (75-199 rooms) ▾ | #19 0 reviews | #6 9 reviews |
| X-Large (200+ rooms) ▾ | #7 2 reviews | #3 12 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #19 2 reviews | #10 20 reviews |
| Luxury ▾ | #21 1 reviews | #7 28 reviews |
| Branded / Chain ▾ | #16 1 reviews | #6 19 reviews |
| Extended Stay | #16 0 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #18 2 reviews | #3 46 reviews |
| Europe | #18 1 reviews | — |
| Asia Pacific | #6 1 reviews | — |
| Middle East | #3 1 reviews | — |
Choosing between Roiback and Screen Pilot boils down to the core needs of your hotel’s digital marketing. Roiback, a dedicated hotel-focused performance marketing agency, offers a comprehensive approach rooted in over a decade of experience. Screen Pilot, an integrated digital agency, blends creative strategies with data-driven insights across multiple marketing channels. Both aim to boost your direct bookings, but their methods and strengths differ significantly.
Roiback provides a specialized, hotel-centric service with a broad regional footprint and a focus on performance marketing. Screen Pilot, meanwhile, combines marketing expertise with a wider array of digital services, emphasizing innovation and customer experience. Which approach aligns better with your hotel’s growth strategy?
Roiback and Screen Pilot aim to enhance your hotel’s visibility and revenue, but their focus and depth of experience diverge. Roiback excels in performance marketing, with a strong emphasis on Google advertising and direct booking strategies, supported by its extensive regional presence and hotel-specific features. Conversely, Screen Pilot offers a holistic suite of digital marketing services, including social media, influencer marketing, and website optimization, with a reputation for creative campaign management.
Roiback's platform is more targeted at performance metrics, making it ideal if your hotel prioritizes measurable ROI and direct booking growth. Screen Pilot’s strength lies in its integrated approach, ideal if you value branding, customer engagement, and a broad digital footprint. Are you looking for a specialized performance engine or a full-service digital partner?
If your hotel needs a dedicated, hotel-only marketing partner that emphasizes direct booking and performance metrics, Roiback is the clear choice. With only 6 reviews but a recent, high-scoring rating (4.91/5), Roiback’s clients praise its ease of use, detailed analytics, and responsive support. Its ROI-focused approach suits hotels with a strong emphasis on measurable results and digital sales.
If your hotel requires a broader digital marketing agency capable of managing social media, influencer campaigns, website development, and creative content, Screen Pilot is your best bet. With 44 reviews and a high rating of 4.91/5, it is favored for its industry expertise, personalized service, and innovative strategies. Its extensive features and proven track record with diverse hotel segments make it ideal for hotels seeking a full-service digital partner.
Roiback’s platform has an impressive ease of use rating of 4.83/5, supported by detailed analytics and a straightforward interface. Clients appreciate its user-friendly booking engine and tailored campaign tools, making onboarding and daily management less burdensome. Support teams respond quickly, and clients note that Roiback feels like an extension of their marketing department.
Screen Pilot also scores highly on ease of use at 4.8/5, praised for its personalized approach and clear communication. Clients find their dashboards and reporting tools intuitive, despite some initial setup challenges. The agency’s proactive guidance ensures staff quickly adapt to the platform.
Edge: Roiback.
Roiback offers a core set of 18 shared features but does not provide additional standalone features beyond its performance marketing focus. Its strengths lie in booking engine management, PPC, and SEO tailored specifically for hotels. Screen Pilot, on the other hand, offers 10 unique features, including social media management, influencer marketing, reputation management, and WordPress development—covering a broader spectrum of digital marketing activities.
Screen Pilot’s feature set supports comprehensive brand building and customer engagement, while Roiback’s features are concentrated on direct booking performance. For hotels seeking a multifaceted digital approach, Screen Pilot has the edge.
Edge: Screen Pilot.
Both products are highly rated for customer support, with Roiback at 4.83/5 and Screen Pilot slightly higher at 4.93/5. Roiback’s clients highlight quick response times and effective problem-solving, often describing their support team as an extension of their own staff. Reviewers mention that Roiback’s analytic reports and campaign management assistance are instrumental in decision-making.
Screen Pilot is praised for its personal, attentive service, with clients appreciating the ongoing communication and proactive advice. They often describe the team as deeply knowledgeable and committed, making complex digital strategies easier to understand.
Edge: Screen Pilot.
Roiback’s platform boasts 27 verified integrations, including major partners like GuestCentric, Sojern, and YieldPlanet, enabling extensive connectivity with booking engines, advertising platforms, and analytics tools. Its wide partner network supports hotel-specific, performance-driven strategies.
Screen Pilot’s integration count is limited to 3 verified partners, including Revinate and HMA. While its integrations are fewer, they primarily serve social media and reputation management functions. If extensive connectivity and automation are priorities, Roiback has the advantage.
Edge: Roiback.
Screen Pilot dominates in recent reviews, with an overall rating of 4.91/5 based on 44 reviews, and a higher NPS score of 9.66/10. Hoteliers across segments, especially resorts and independent properties, praise their deep industry knowledge, innovative strategies, and personalized service. Recent reviews emphasize their responsiveness and measurable results.
Roiback, with only 6 reviews and a score of 0/5, lacks recent feedback, making its rating less reliable. Clients who do review consistently highlight its ease of use and effectiveness but note the limited feedback volume.
Edge: Screen Pilot.
Pricing details for Roiback are not publicly available, indicating a tailored approach likely based on hotel size and needs. Typically, its packages are performance-based with no freemium or flat-rate options.
Screen Pilot does not list explicit pricing but also appears to customize offerings without standard plans or trial options. Both prioritize value through ROI, but without transparent pricing, your hotel should request quotes based on your specific requirements.
Not ideal if your hotel requires broad digital marketing services like social media management or creative campaigns. Smaller hotels with limited budgets or those looking for a full-service agency might find Roiback’s offerings too concentrated.
Not ideal if your hotel prefers performance marketing only or has a limited budget for broader digital initiatives. Hotels that require a simple, straightforward platform without extensive creative services may find Screen Pilot’s offerings too broad.
Roiback is a specialized hotel marketing engine built for direct booking growth. Its focus on performance advertising and extensive integrations make it ideal for hotels aiming to maximize online revenue with measurable results. Its ease of use and dedicated support are key benefits, particularly if your priorities are ROI and digital sales efficiency.
Screen Pilot offers a broader, more creative approach combining digital marketing, social media, reputation management, and website development. If your hotel seeks a full-service agency that can craft digital experiences, boost engagement, and deliver innovative campaigns, Screen Pilot is the better choice.
Ultimately, choose Roiback if your hotel’s goal is performance-driven, ROI-focused digital marketing. Opt for Screen Pilot if you want a versatile, creative partner capable of managing your entire digital presence and customer journey. Both provide strong support, but your hotel’s specific needs determine the best fit.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, Roiback | Hotel Digital Marketing Agency and Screen Pilot share 18 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Graphic design | ||
| Influencer marketing | ||
| Meta search marketing | ||
| Reputation & Community Management | ||
| Social Media Analytics | ||
| Social media management |
Ranks higher for
What hoteliers love
Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property tea... Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property team is seamless, making them feel like an extension of the hotel's own marketing team. They foster strong relationships, ensuring that they understand the hotel's unique needs and challenges.
Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities t... Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities to optimize digital marketing efforts and drive campaign success.
Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and soc... Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and social media strategies. Their innovative approaches and detailed analytics provide clear value to hotel marketing efforts.
Where hoteliers push back
While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more... While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more seamless integration with their custom-coded websites and booking engines.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Roiback | Hotel Digital Marketing Agency and Screen Pilot share many core Digital Marketing Agencies features, but each has unique capabilities. Roiback | Hotel Digital Marketing Agency offers 27 verified integration partners, while Screen Pilot offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Screen Pilot leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Roiback | Hotel Digital Marketing Agency: No. Screen Pilot: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ROIBACK has an HT Score of 0 and Screen Pilot has 84. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor