The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ROOMDEX shines in ease of use and customer support — especially for brand properties (4.8/5) , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
The Percentage Company shines , with exclusive features like Digital Acceptance & Payment Capture.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 42 | 0 |
After analyzing 42 verified reviews, ROOMDEX users most value its automation and ease of use, incremental revenue, seamless integration, while The Percentage Company users highlight . Click any theme to see what reviewers say.
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Automation and ease of use
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Incremental revenue
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Seamless integration
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Quick ROI
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Customization
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Reporting tools
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #14 3 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 26 reviews | — |
| Large (75-199 rooms) ▾ | #8 9 reviews | — |
| X-Large (200+ rooms) | #13 2 reviews | — |
By Property Type
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| Boutique ▾ | #7 33 reviews | — |
| Luxury ▾ | #12 15 reviews | — |
| Branded / Chain ▾ | #9 15 reviews | — |
| Extended Stay ▾ | #10 5 reviews | — |
By Region
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| North America ▾ | #3 30 reviews | — |
| Europe ▾ | #13 12 reviews | — |
Choosing between ROOMDEX and The Percentage Company for your hotel’s upselling needs hinges on understanding their core functionalities, target user bases, and recent performance. ROOMDEX focuses exclusively on automating upselling and room upgrades with a strong emphasis on dynamic offers and guest segmentation, while The Percentage Company primarily offers a booking engine integrated with an upsell feature and accounting integrations. Both aim to boost revenue, but their approaches and strengths differ significantly.
While ROOMDEX has demonstrated a clear edge in recent reviews with higher ratings and active customer feedback, The Percentage Company’s broader integration features and simpler booking focus appeal to different hotel management priorities. Which solution aligns better with your hotel’s specific needs?
ROOMDEX excels at automating upselling strategies by integrating directly with your PMS, allowing for personalized offers and dynamic pricing. It has a high user satisfaction rate, with 37 recent reviews, a 4.86/5 overall rating, and a 95% likelihood to recommend, indicating strong current confidence.
The Percentage Company, on the other hand, offers a booking engine with upselling capabilities and system integrations, but it lacks recent reviews and a high user rating. Its primary strength lies in simplifying online bookings and connecting systems like CloudBeds and QuickBooks, but its market presence and user feedback are less compelling.
Are you seeking a platform primarily for automation and revenue optimization or for enhancing your online booking process?
If your hotel needs automated upselling with personalized, segmented offers, go with ROOMDEX, especially given its 37 recent reviews and a stellar rating of 4.86/5. It’s ideal if you want to increase ADR with minimal manual effort, and value features like offer experimentation, multi-channel delivery, and dynamic upgrade pricing.
If your team prioritizes a booking engine that improves direct reservations and integrates with existing PMS and accounting systems, The Percentage Company might suit you better. However, with no recent reviews or high ratings, its current market impact appears limited, making it a less proven choice for aggressive upselling.
In summary, choose ROOMDEX if your focus is revenue growth through automated, targeted upselling; choose The Percentage Company if your goal is to streamline reservations and system integrations without a proven recent track record.
ROOMDEX’s user ratings for ease of use stand at an impressive 4.78/5, with many reviews praising its intuitive interface and straightforward setup. Users highlight its seamless PMS integration and minimal manual input as key strengths, making staff adoption smoother.
The Percentage Company, lacking recent reviews, provides no current data on usability; its offerings seem more focused on system connectivity rather than user experience. As a result, you have less insight into how easily your team would adapt.
Edge: ROOMDEX.
ROOMDEX offers a suite of 8 features exclusive to its platform, including segmentation, guest targeting, A/B testing, multi-channel communication, and offer orchestration, all designed specifically for upselling. These tools enable granular control over promotions and personalized guest interactions.
The Percentage Company provides only a single unique feature—digital acceptance and payment capture—and shares no features with ROOMDEX. Its limited feature set suggests a focus more on booking and financial integration rather than advanced upselling capabilities.
Edge: ROOMDEX.
ROOMDEX’s support rating is 4.8/5, with reviews emphasizing its responsiveness and proactive onboarding. Users consistently mention the team’s quick resolution of issues and ongoing support during setup and operation.
The Percentage Company, with no recent reviews or publicly available support ratings, offers no current insight into customer service quality. Its lack of recent feedback suggests a less active support presence or smaller user base.
Edge: ROOMDEX.
ROOMDEX boasts 8 verified integration partners, including major PMS providers like Stayntouch, Oracle Hospitality, Mews, and Maestro PMS. These integrations facilitate efficient data flow and automation for upselling and inventory management.
The Percentage Company has only 2 verified integrations, with connections to Cloudbeds and Stripe. While adequate for basic booking and payment needs, it does not match ROOMDEX’s breadth of system compatibility.
Edge: ROOMDEX.
ROOMDEX’s recent reviews show a strong positive consensus across various hotel segments, especially boutiques and independents, with an average rating of 4.86/5. Recent feedback highlights its ease of use, ROI, and seamless integration.
There are no recent reviews or ratings available for The Percentage Company, leaving its perceived performance unverified. The current data clearly favors ROOMDEX for user satisfaction.
Edge: ROOMDEX.
ROOMDEX does not publicly disclose its pricing, but its model involves no implementation fees or monthly charges, suggesting a performance-based or custom quote approach. This indicates a flexible, possibly scalable cost structure.
The Percentage Company charges $300.00 as a base price, with no other fee details provided. Its pricing appears straightforward but may lack scalability options or customization.
In absence of detailed information, ROOMDEX’s pricing remains more adaptable to different hotel sizes and needs.
Not ideal if you:
Not ideal if you:
ROOMDEX and The Percentage Company serve distinctly different hotel management needs. ROOMDEX specializes in automated, personalized upselling, backed by current positive reviews, a high rating, and a broad range of features. Conversely, The Percentage Company offers a streamlined booking engine and integrations but lacks recent validation and a robust upselling toolkit.
If your primary goal is revenue enhancement through targeted upselling, ROOMDEX is the clear choice, offering proven performance, strong support, and extensive integrations. For hotels focused on simplifying online reservations and system connectivity, The Percentage Company might suffice, but its limited recent feedback diminishes confidence.
In conclusion, for most hotels looking for measurable, recent success in upselling, ROOMDEX provides a more reliable, feature-rich option that can significantly impact your revenue. The Percentage Company currently offers a more basic, less reviewed alternative with limited evidence of recent performance.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, ROOMDEX and The Percentage Company share 0 features. Here are the key differences — features one has that the other lacks.
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| Digital Acceptance & Payment Capture | ||
| Dynamic Upgrade Pricing | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| Offer Experimentation & A/B Testing | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Users praised Roomdex for its user-friendly interface and automation capabilities, which allow hoteliers to set up the system quickly and let it run i... Users praised Roomdex for its user-friendly interface and automation capabilities, which allow hoteliers to set up the system quickly and let it run in the background, generating incremental revenue with minimal effort.
Roomdex has been instrumental in generating incremental revenue through automated offers for room upgrades, early check-ins, and late check-outs, enha... Roomdex has been instrumental in generating incremental revenue through automated offers for room upgrades, early check-ins, and late check-outs, enhancing the overall profitability of hotels.
Roomdex integrates seamlessly with popular PMS systems, enabling properties to automate upselling with minimal manual intervention. This integration e... Roomdex integrates seamlessly with popular PMS systems, enabling properties to automate upselling with minimal manual intervention. This integration ensures smooth operations and data synchronization, aiding hoteliers in driving revenue efficiently.
Where hoteliers push back
Some users mentioned a desire for more customization options for email templates, pricing structures, and service categories to better align with thei... Some users mentioned a desire for more customization options for email templates, pricing structures, and service categories to better align with their brand standards and operational needs.
Several users expressed a need for improved reporting tools and real-time analytics to better monitor and analyze the success of upselling initiatives... Several users expressed a need for improved reporting tools and real-time analytics to better monitor and analyze the success of upselling initiatives and guest interactions.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ROOMDEX and The Percentage Company share many core Upselling Software features, but each has unique capabilities. ROOMDEX offers 8 verified integration partners, while The Percentage Company offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ROOMDEX leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ROOMDEX: No. The Percentage Company: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ROOMDEX has an HT Score of 15 and The Percentage Company has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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