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ThinkReservations All-in-1 HMS
4.8 (345 REVIEWS)
HT Score
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ThinkReservations All-in-1 HMS
Ranked 6 (out of 82) in Hotel Management Software
Make your business more profitable + productive with the all-in-one cloud-based software for independent lodging professionals
97% recommended by 505 hotels
More than 50% of ThinkReservations’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of ThinkReservations’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like ThinkReservations for its robust property management system that significantly enhances guest experience and operational efficiency. Its seamless integration with OTAs helps in managing online bookings effortlessly, thus decreasing operational costs. The user-friendly interface allows quick adaptation, even for new staff, ensuring smooth operations. Its powerful upselling and revenue management features have notably increased many properties' revenues, making it a favored choice for hoteliers aiming for growth.
What Types of Hotels ThinkReservations is Popular For
Size
332 | X-Small (1-9 room)
192 | Small (10-24 room)
38 | Mid-Sized (25-74 room)
16 | Large (75-199 room)
8 | X-Large (200+ room)
Country
552 | United States of America
17 | Canada
7 | Belize
3 | Mexico
3 | Virgin Islands, U.S.
1 | Costa Rica
1 | Brazil
1 | Netherlands Antilles
1 | Germany
1 | Italy
Type
520 | Bed & Breakfast & Inns
152 | Boutiques
130 | Resorts
110 | Luxury Hotels
77 | Airport/Conference Hotels
57 | City Center Hotels
50 | Limited Service & Budget Hotels
44 | Vacation Rentals & Villas
40 | Branded Hotels
35 | Motels
13 | RV Parks & Campgrounds
12 | Extended Stay & Serviced Apartments
8 | Casinos
Region
572 | North America
11 | Central America
2 | Europe
2 | South America
Category
393 | Property Management Systems
345 | Hotel Management Software
3 | Website Design
Didn’t find what you were looking for?
What is ThinkReservations?
Founded in 2012 | Headquarters in Seattle (United States) | 22 employees
ThinkReservations All-in-1 HMS is an all-inclusive property management system designed specifically to streamline and enhance the operations of hospitality businesses. This platform amalgamates essential tools such as an online booking engine and a channel manager into a single, cohesive system, making it easier for hoteliers to manage their properties efficiently. By integrating with Online Travel Agencies (OTAs) and offering robust yield management, ThinkReservations helps in driving higher revenue through effective rate setting and upselling opportunities.
The software significantly reduces labor costs by automating various tasks and offers detailed reporting to keep track of business metrics. Its efficient booking and communication systems contribute to improved guest satisfaction, ensuring a seamless experience from reservation to check-out. While it provides a comprehensive and user-friendly interface, some users have mentioned the need for enhancements in group booking features and certain integrations. Overall, ThinkReservations All-in-1 HMS is tailored to help hospitality businesses save time, stay organized, and focus more on client service rather than administrative tasks. Contact them for a free demo to explore how this system can fit into your current business operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of ThinkReservations products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
ThinkReservations Reviews Analyzed: 74
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
ThinkReservations Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by ThinkReservations
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
ThinkReservations's Provided Description:
"Save time and energy, while feeling more organized and in control of your business. ThinkReservations is fast, professional, and comprehensive, while being easy to learn and simple to use. We know you didn't get into this business to sit behind a desk! Our all-in-one property management system, with an online booking engine, and channel manager lets you and your team spend more time working on your business, instead of in it. Contact us for a free demo."
FAQs
ThinkReservations All-in-1 HMS Alternatives
Not sure if ThinkReservations is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:
Capabilities
Robust calendar view
Robust calendar view
ThinkReservations Property Management System Calendar View offers a dynamic, user-friendly interface for managing hotel reservations. With drag-and-drop functionality, color-coded indicators, and customizable views, it simplifies tracking bookings, quoting guests, and preventing double-bookings. Integrated with channels like Booking.com and Airbnb, this robust calendar enhances efficiency, ensuring real-time updates and seamless operation for hospitality businesses aiming to boost productivity and revenue.
Take control of your reservations
Take control of your reservations
Managing reservations is the core focus for your front desk staff. ThinkReservations streamlines this process, providing easy-to-use tools to make handling reservations faster and more straightforward. We help to make your team work more efficiently, so they can focus on delivering exceptional guest experiences.
Take control of your pricing and inventory
Take control of your pricing and inventory
ThinkReservations makes it simple for you to set and control your rates and restrictions across all channels in a way that works for your business. Make changes manually or leverage our tools that can make changes automatically for you. Create rate adjustment rules that will change the price in real time based on occupancy and how far in the future the guest is booking.
Booking Engine
Booking Engine
The ThinkReservations Booking Engine simplifies the booking experience by instantly showing rates and availability, boosting direct reservations and sales.
Yield Management
Yield Management
Change price based on occupancy and booking window Generate reports to predict demand Quickly make rate adjustments Offer multiple rates with varying deposit or cancellation policies
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Available Add-ons & Modules
ThinkWeb
Website Design
ThinkWeb is the hospitality industry's first fully integrated direct booking platform that combines effective website design, comprehensive digital marketing solutions, and a high-performance booking engine - all powered by innovative features and functionality that improve the guest experience and simplify business operations
ThinkReservations Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, ThinkReservations All-in-1 HMS is the #8 most trending product in the Hotel Management Software category (out of 82) and the #194 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
ThinkReservations Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Hotelier Rating
Looking for specific info?
10
Love Love Love ThinkReservations!
Owner from 5 to 9 room Bed & Breakfast & Inn in Temecula (United States of America)
Verified
12 days ago
ThinkRes has made everything very easy to do from the computer and my mobile device. Excellent integration with OTA's.Outstanding support and onboarding was easy. I love their new messenger system where we can text guests with templates, custom texts and scheduled texts. They even have an online registration system that's easy for guests to...
United States of America
United States of America
Owner
X-Small Hotel
10
Meets all of our expectations
from 5 to 9 room Bed & Breakfast & Inn in Ithaca (United States of America)
Verified
13 days ago
THINKRESERVATIONS is a product that I would recommend to other Inn owners. I had little to no training when I bought my property and both myself and my business partner have figured out how to do everything we need to do. When support has been needed THINK is very responsive and has resolved any issue we've had in a timely and satisfactory...
United States of America
United States of America
X-Small Hotel
10
Knowledgeable and Efficient
Property Owner from 5 to 9 room Bed & Breakfast & Inn in Brevard (United States of America)
Verified
14 days ago
Customer support is efficient and know just what I need to know to solve my issues or help me get set up with an OTA. Friendly and professional. Being able to talk to a real person makes so much difference. ThinkReservation overall is very user friendly for my business.
United States of America
United States of America
Property Owner
X-Small Hotel
10
ThinkReservations Optimizes my Online Exposure Through Hospitality Marketing Management
Sales and Marketing Director from 10 to 24 room Bed & Breakfast & Inn in San Pedro (Belize)
Verified
15 days ago
Working with my Strategic Marketing Manager at ThinkReservations has been one of the best decisions I’ve made for my business. They manage my digital presence with an exceptional level of care, consistency, and expertise. Every month, I have a meeting where we walk through a clear breakdown of my ROI across all marketing channels, so I alwa...
Belize
Belize
Sales and Marketing Director
Small Hotel
10
Great price, service and features
Owner from 5 to 9 room Bed & Breakfast & Inn in Bluefield (United States of America)
Verified
15 days ago
Everything we need in one place and at a great price. The system is very reliable and customer service is excellent.
United States of America
United States of America
Owner
X-Small Hotel
10
The Most Reliable Room Reservation Software
Director of Finance and Administration from 100 to 199 room Bed & Breakfast & Inn in Laguna Hills (United States of America)
Verified
15 days ago
ThinkReservations is a software that has allowed our company to spend less time on the screen and more time with our customers! We’re pleased with the accuracy, automation and authenticity of this product. 100% recommended! We started as a small operation with only 2 rooms and now we’ve expanded to 6 rooms that get rented all year long. At...
United States of America
United States of America
Director of Finance and Administration
Large Hotel
10
Great service and follow up.
Guest Services Manager from 50-74 room Boutique in Denali Park (United States of America)
Verified
16 days ago
The product easy to use and learn and has many great functions. The calendar is crisp and concise and has many features and I appreciate from ease of moving rooms around, to group booking options and more. Service is where they really shine as it friendly and they are quick to respond and resolve any issues. I highly recommend Think Reser...
United States of America
United States of America
Guest Services Manager
Mid-Sized Hotel
10
Streamlined my business!
President from 10 to 24 room Bed & Breakfast & Inn in JohnsonCity (United States of America)
Verified
16 days ago
In the past I would have to continually field calls and take reservations over the he phone…then I found this platform! Wow! My business has now been streamlined and renters can check availability and book on our site. Confirmation enails are immediately sent to them. Has made managing our 10 rentals so much easier!! I also have ability to...
United States of America
United States of America
President
Small Hotel
10
Comfortable and Dependable like an old friend
Owner from 5 to 9 room Bed & Breakfast & Inn in Seneca Falls (United States of America)
Verified
16 days ago
I have been in the hospitality business for 15 years and I watched property management systems develop into mature and dependable systems. I consider Think Reservations to be a Top Tier software in this space, they are dependable, accurate and professional. I get calls often from competitors asking to me try their systems and my response is...
United States of America
United States of America
Owner
X-Small Hotel
10
Easy to Use and Great Customer Service
Co-Owner from 5 to 9 room Bed & Breakfast & Inn in East Glacier Park (United States of America)
Verified
16 days ago
Think's Customer Service and Support are beyond compare. They offer a large library of webinars and videos to help small lodging owners learn how to increase business and solve common problems. Their system is so easy to use and offers all of the features a small lodging property needs. Think is run by people who understand and have owned s...
United States of America
United States of America
Co-Owner
X-Small Hotel
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Expert Q&A and Partner Recommendations
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ThinkReservations hasn’t been recommended by any experts or partners yet
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Support
Unverified
ThinkReservations has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
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Implementation
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