The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 113 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SabeeApp shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest CRM.
TOTVS shines .
Side-by-side ratings based on 113 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 113 | 0 |
After analyzing 113 verified reviews, SabeeApp users most value its ease of use, customer service, channel management, while TOTVS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Channel Management
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Reservation Management
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Mobile Accessibility
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Report Generation
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User Interface
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TOTVS |
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| Small (10-24 rooms) ▾ | #12 52 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 28 reviews | — |
By Property Type
| Segment |
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TOTVS |
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| Boutique ▾ | #15 39 reviews | — |
| Luxury ▾ | #14 25 reviews | — |
| Branded / Chain ▾ | #16 13 reviews | — |
| Extended Stay ▾ | #8 22 reviews | — |
By Region
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TOTVS |
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| North America | #21 4 reviews | — |
| Europe ▾ | #7 82 reviews | — |
| Asia Pacific | #13 4 reviews | — |
| Middle East ▾ | #1 18 reviews | — |
Choosing between SabeeApp and TOTVS depends on your hotel’s specific needs and operational priorities. SabeeApp is a dedicated hotel management platform with a proven track record, while TOTVS appears to be a less established player with no recent reviews or features detailed publicly. Your team needs to consider current user feedback, feature sets, and regional support to make an informed decision.
SabeeApp has accumulated a significant number of recent reviews and a high NPS score, making it a more reliable choice for hotels seeking a proven management solution. Does your hotel prioritize ease of use and integrated tools? Or are you exploring broader enterprise solutions outside hospitality?
SabeeApp is the clear leader with over 105 reviews, a 4.78/5 ease-of-use rating, and recent positive feedback from hotels worldwide. TOTVS, with zero reviews and no accessible feature data or regional presence, cannot match SabeeApp’s demonstrated performance and user satisfaction. If you need a hotel-specific solution with ongoing support, SabeeApp is the recommended choice.
For hotels looking for a management system with real customer validation and a comprehensive suite of features, SabeeApp provides more confidence. Is your priority a proven platform with recent user feedback? Then SabeeApp is the way to go.
SabeeApp shines as a dedicated hotel management system designed specifically for independent hotels, hostels, and serviced apartments. It offers tools like Channel Manager, Booking Engine, and Guest CRM, all integrated into one cloud-based platform. TOTVS, on the other hand, appears to lack specific hotel-focused features and has no recent reviews or regional presence, making it less suitable for hotel operations.
SabeeApp’s high review count (105 reviews, 29 in the last 6 months) and a 95% likelihood to recommend suggest strong recent validation from users. Conversely, TOTVS has no recent reviews or publicly available user feedback, which severely limits confidence in its effectiveness for hotel management.
The core difference is clear: SabeeApp offers a tailored, well-reviewed solution for hospitality, while TOTVS provides no recent evidence of performance in this space. Should you prioritize a product with proven hotel-specific functionality?
Edge: SabeeApp
If your hotel needs an intuitive, easy-to-adopt system that streamlines daily operations, SabeeApp is the better fit. It’s especially suitable for small to medium properties seeking automation, integrated channel management, and user-friendly interfaces, with an overall high satisfaction score.
If, however, your hotel is part of a larger enterprise or requires extensive, customizable solutions beyond hospitality, TOTVS might appeal—though lack of reviews and detailed features make this uncertain. SabeeApp’s recent positive feedback makes it the safer, more reliable choice for most independent hotels.
Hotels prioritizing quick implementation, user-friendly design, and ongoing support should lean toward SabeeApp. If your hotel needs are outside standard hotel management, or if you require enterprise features not publicly detailed, you might consider exploring TOTVS further.
Edge: SabeeApp
SabeeApp has a 4.78/5 rating for ease of use, based on recent reviews from over 105 hotel users. Hotels praise its intuitive layout, straightforward reservation management, and minimal training requirement, with comments like “very easy to navigate and handle daily tasks” and “staff adopted it quickly.”
In contrast, TOTVS has no publicly available user feedback or ratings, leaving its usability unverified. Without recent reviews or user insights, it’s impossible to accurately assess how accessible or user-friendly TOTVS might be for hotel teams.
Given SabeeApp’s high rating and recent positive comments, it clearly leads in usability. If ease of adoption is critical for your hotel, SabeeApp is the preferable choice.
Edge: SabeeApp
SabeeApp boasts 61 unique features tailored for hotel management, including Channel Manager, Booking Engine, Guest CRM, Housekeeping module, Mobile App, Digital Registration, and Automated Night Audit. It also offers integrations with partners like TripAdvisor, Stripe, and PriceLabs, enhancing operational efficiency.
TOTVS offers no publicly documented hotel-specific features or integrations, making it difficult to compare. SabeeApp’s extensive feature set clearly surpasses the no-data state of TOTVS, giving your team more tools to run operations smoothly.
If comprehensive hotel operations features are your priority, SabeeApp’s dedicated suite is the obvious choice. Without detailed information on TOTVS’s capabilities, SabeeApp remains the more complete, hotel-specific platform.
Edge: SabeeApp
SabeeApp scores highly in support and onboarding, with a 4.73/5 rating and recent reviews praising its responsive customer service. Users mention “fast responses” and “efficient problem-solving,” which foster confidence in ongoing support.
TOTVS provides no recent reviews or support ratings, leaving its customer service quality uncertain. Without feedback, it’s impossible to gauge whether their support meets hotel needs.
Given SabeeApp’s strong support scores and recent positive feedback, it is the safer bet for hotels seeking reliable assistance. If support quality is critical, SabeeApp is the clear choice.
Edge: SabeeApp
SabeeApp’s recent reviews indicate a 95% likelihood of recommendation, with an overall rating of 4.78/5 across 105 reviews. Hotels of various sizes and segments praise its ease of use, automation, and robust feature set.
TOTVS has no recent reviews or publicly available ratings, so hotel satisfaction levels are unknown. Without recent feedback, it cannot be rated or recommended confidently.
SabeeApp’s high scores and recent positive reviews make it the preferred option among hoteliers. If peer ratings influence your decision, SabeeApp is the more trusted choice.
Edge: SabeeApp
SabeeApp charges a flat monthly fee of $200 with no implementation fees or free trial extensions. Pricing details for TOTVS are unavailable publicly, and no trial information is provided.
The transparent pricing of SabeeApp simplifies budget planning. The absence of pricing info for TOTVS prevents a clear comparison, but the lack of recent reviews and features suggests SabeeApp offers better value for money.
If predictable, transparent pricing is important, SabeeApp’s straightforward model makes it easier to evaluate ROI.
Edge: SabeeApp
Not ideal if…
Edge: SabeeApp
Not ideal if…
Edge: SabeeApp
SabeeApp is a hotel-specific management solution with a proven, highly-rated platform trusted by hundreds of hotels worldwide. Its suite of features, ease of use, and recent positive reviews make it the top choice for small to medium hotels seeking efficiency, automation, and reliable support.
TOTVS presents itself as a broader enterprise platform, but the lack of recent reviews, hotel-focused features, and regional presence makes it less appealing for hotels prioritizing operational effectiveness in the hospitality space. Unless your hotel requires extensive enterprise integration beyond standard hotel management, SabeeApp is clearly the preferred solution.
For hotels that want a trusted, well-supported PMS with a robust feature set and recent validation, SabeeApp offers the best value. If your hotel’s needs extend beyond typical hotel management or you prefer a large enterprise platform, consider exploring TOTVS further, but be aware of the current limited evidence of its suitability for hotels.
According to HTR's product database, SabeeApp and TOTVS share 0 features. Here are the key differences — features one has that the other lacks.
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TOTVS |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Guest CRM | ||
| Housekeeping module | ||
| Multi-lingual |
Showing top differences. 49 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Since implementing SabeeApp, we've seen a remarkable improvement in our daily operations. Our check-in times have dropped significantly, and the automated reporting has saved us ho..."
No published case study for this goal yet.
What hoteliers love
The software is praised for its intuitive and user-friendly interface, making it suitable for various hotel operations without extensive training. Thi... The software is praised for its intuitive and user-friendly interface, making it suitable for various hotel operations without extensive training. This simplicity helps hotels perform daily tasks more efficiently.
The customer service is noted for its loyalty and responsiveness, contributing positively to user experience, though there are challenges in reaching... The customer service is noted for its loyalty and responsiveness, contributing positively to user experience, though there are challenges in reaching support by phone.
SabeeApp’s Channel Manager efficiently syncs booking channels in real time, reducing manual work and overbookings. It enhances the reliability of mana... SabeeApp’s Channel Manager efficiently syncs booking channels in real time, reducing manual work and overbookings. It enhances the reliability of managing multiple platforms, crucial for maximizing room distribution across OTAs.
Where hoteliers push back
Users express a need for a more mobile-friendly application, highlighting the importance of managing reservations and operations on the go for improve... Users express a need for a more mobile-friendly application, highlighting the importance of managing reservations and operations on the go for improved flexibility.
While the system is effective overall, users recommend enhancements in reporting features, desiring more flexibility and customization to meet diverse... While the system is effective overall, users recommend enhancements in reporting features, desiring more flexibility and customization to meet diverse operational needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SabeeApp and TOTVS share many core Hotel Management Software features, but each has unique capabilities. SabeeApp offers 17 verified integration partners, while TOTVS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SabeeApp leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SabeeApp: No. TOTVS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SabeeApp has an HT Score of 85 and TOTVS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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