The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Selfbook shines , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Selfbook users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Customer Experience Enhancements
▾
|
|
|
+
Payment Processing Speed
▾
|
|
|
+
Customer Support
▾
|
|
| Cons | |
|
−
Integration Capabilities
▾
|
|
|
−
Third-Party Integrations
▾
|
|
|
−
Approval Process
▾
|
|
How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
In choosing between Selfbook Station and Zil Money, you’re comparing two platforms designed to streamline payments, but they serve different needs. Selfbook Station offers an all-in-one booking and payment orchestration system tailored for hotels, while Zil Money focuses on financial management and payment processing across various industries, including hospitality. Both aim to reduce manual effort, but their core functionalities diverge significantly.
Given the stark contrast in reviews, support, and feature sets, the decision hinges on your hotel’s specific payment needs. Are you seeking an integrated booking platform with payment automation, or a dedicated financial management tool? Understanding these differences will help align your choice with your operational priorities.
Selfbook Station is designed specifically for hotels, integrating booking and payment functions into a single platform. However, it has a zero-star rating from HotelTechReport, with no reviews or recent feedback available, indicating limited market presence and uncertain user satisfaction.
Zil Money, with over 54 reviews and a recent NPS score of 8.57/10, emerges as the more trusted option. Hoteliers praise its ease of use, strong customer support, and extensive payment options, making it a suitable choice for hotels seeking straightforward financial transactions.
Do you want a hotel-specific platform with limited reviews but potential for growth, or a well-reviewed, multi-industry financial tool? The clear winner in market credibility and user feedback is Zil Money—your choice should reflect your need for reliable, proven support.
If your hotel needs a robust, user-friendly payment processing system that integrates with your existing financial operations, go with Zil Money. It’s favored for its intuitive interface, diverse payment options, and strong customer support, especially for mid-sized hotels and properties with complex invoicing needs.
If, on the other hand, your hotel requires a comprehensive booking and payment orchestration platform that automates reservations, enhances guest experience, and streamlines operations, Selfbook Station may seem appealing. However, its lack of reviews and proven user satisfaction makes it a risky choice for hotels prioritizing reliability.
For hotels seeking proven reliability and extensive reviews, Zil Money is the clearer decision. If your focus is on a specialized booking-payment combo—though untested—Selfbook Station could be considered, provided you’re comfortable with limited feedback.
Zil Money receives a 4.5/5 ease-of-use rating from 54 reviews, with many users praising its straightforward interface and quick onboarding. Users describe it as “simple to navigate,” “streamlined,” and “saving time on financial tasks,” which minimizes staff training.
Selfbook Station, rated 0/5 on ease of use, offers no recent reviews or feedback, suggesting that its user experience remains untested and unverified in the market. Without user data, it’s impossible to confidently state how intuitive or easy to implement the platform is.
Edge: Zil Money.
Selfbook Station boasts 11 shared features with Zil Money, plus six exclusive features including refund management, installment plans, chargeback management, payment tokenization, 3-D Secure payments, and PCI compliance—making it potentially more comprehensive on the payment orchestration side.
Zil Money offers four unique features such as recurring payments, authorization adjustments, MOTO payments, and PayPal acceptance. While it covers essential financial management needs, it lacks some of the advanced security and refund features found in Selfbook.
Edge: Selfbook Station.
Zil Money’s support is rated 4.5/5 based on 54 recent reviews, with users describing support as “responsive,” “helpful,” and “quick to resolve issues.” Many reviewers appreciate its dedicated customer service, which enhances their confidence in the platform.
Selfbook Station, with zero reviews and support ratings, offers no data to evaluate its support quality. This lack of feedback raises concerns over how well your team would be assisted if issues arise.
Edge: Zil Money.
Selfbook Station connects with 11 verified partners, including notable hospitality integrations like HiJiffy and The Hotels Network, providing seamless flows with other hotel systems. This extensive partner network indicates a mature ecosystem for hospitality-specific integrations.
Zil Money, however, has zero verified integrations, limiting its ability to connect with other software and potentially requiring manual processes or custom development for your hotel’s existing tools.
Edge: Selfbook Station.
Zil Money’s reviews reveal a high satisfaction level, with an 8.57/10 NPS score and 87% likelihood to recommend. Hotels of various sizes, including boutique and branded properties, rate it highly for ease, support, and features, though some desire more advanced reporting and integrations.
Selfbook Station has no reviews or ratings, so user sentiment is unknown. Without recent feedback, hotel operators cannot reliably gauge its performance or support quality.
Edge: Zil Money.
Selfbook Station’s pricing details aren’t publicly available, suggesting it may be custom quote-based or in early development stages. Its lack of transparent pricing makes budgeting difficult.
Zil Money’s base price is $400 per month, with no free tier or trial, offering a predictable cost structure. Additional fees or custom quotes aren’t specified, but its transparent pricing allows for straightforward budgeting.
Note: The absence of transparent pricing for Selfbook Station limits a fair comparison here.
Not ideal if:
Not ideal if:
The core difference is that Zil Money is a dedicated financial technology platform with a strong track record of user satisfaction, while Selfbook Station offers a specialized booking and payment orchestration system that’s untested in the market.
If your hotel needs a reliable, well-reviewed payment platform with excellent support, go with Zil Money. Its ease of use, proven support, and extensive reviews make it the safer, more dependable choice.
Choose Selfbook Station only if your hotel specifically requires an integrated booking and payment system and are willing to accept the risk of limited user feedback and market presence. Its advanced features might appeal, but the lack of reviews makes it hard to verify its real-world performance.
This analysis should guide your decision based on your hotel's operational needs, budget, and appetite for risk. Zil Money’s proven track record makes it the more dependable choice today, but keep an eye on Selfbook Station as it develops.
According to HTR's product database, Selfbook Station and Zil Money share 11 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| 3-D Secure Payments | ||
| Accepts Paypal | ||
| Authorization Adjustments | ||
| Chargeback Management | ||
| Installment Plans | ||
| Mail Order Telephone Order (MOTO) Payments | ||
| PCI Compliance | ||
| Payment Tokenization | ||
| Recurring Payments | ||
| Refund Management |
Unique capabilities
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Selfbook Station and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Selfbook Station offers 11 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Selfbook Station: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Selfbook has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor