The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 91 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Semper shines in customer support , with exclusive features like On premise and Guest CRM.
Shiji Group shines when it comes to ease of use , with exclusive features like Mobile App and Housekeeping Mobile App.
Side-by-side ratings based on 91 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | From $1,200/mo |
| Verified Reviews | 57 | 34 |
After analyzing 91 verified reviews, Semper users most value its support team, user-friendly, training and ease of learning, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Support Team
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Training and ease of learning
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Implementation
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Integration with POS and booking systems
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Training Materials
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Customization and additional features
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Reporting and Analytics
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Reporting and accounting
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System Speed
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Latency and system performance
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #20 35 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #35 10 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #40 1 reviews | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | #27 21 reviews | #33 17 reviews |
| Luxury ▾ | #18 33 reviews | #24 25 reviews |
| Branded / Chain ▾ | #39 4 reviews | #22 19 reviews |
| Extended Stay | #34 3 reviews | #45 2 reviews |
By Region
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| North America | #64 0 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | #34 1 reviews | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, revenue, and guest experiences. With Semper by Semper and Shiji Daylight PMS both vying for your attention, your decision hinges on your hotel's size, needs, and strategic goals. While both solutions aim to streamline your operations, they diverge in features, user experience, and market focus. Which one aligns best with your hotel’s unique requirements?
Semper and Shiji Daylight PMS address the core challenge of simplifying hotel operations and improving guest service. Semper, with its all-in-one platform, emphasizes ease of use, robust integrations with reservation channels, and extensive reporting tailored for smaller to mid-sized hotels. Conversely, Shiji Daylight PMS is designed for scalability, offering advanced automation, a strong focus on personalization via its Single Guest Profile, and a broad array of modules suitable for large hotel groups.
While Semper boasts a higher review count and recent feedback—indicating more recent user experiences—Shiji Daylight PMS's vast partner network and international presence illustrate its suitability for global chains. Do you prioritize a user-friendly, all-in-one system with quick onboarding, or a scalable, feature-rich platform for a multi-property portfolio?
If your hotel needs an intuitive, cloud-based system with straightforward integrations and strong reporting, Semper is the clear choice. It suits hotels seeking a single platform that combines reservations, POS, and stock management without overwhelming complexity—especially if you operate in regions like Africa, Europe, or Oceania.
In contrast, if your hotel is part of a larger chain or aims to expand globally with a focus on guest personalization, automation, and detailed guest data, Shiji Daylight PMS is more appropriate. Its extensive modules, automation tools, and adaptability make it ideal for hotel groups that demand a highly scalable solution, particularly if you're operating in North America, Asia Pacific, or Europe.
Ultimately, your decision should align with your operational scale and growth ambitions: for quick, user-friendly deployment, go with Semper; for extensive customization and scalability, choose Shiji.
Semper features a user-friendly interface rated 4.55/5, with many reviews praising the ease of onboarding and daily use. Users highlight the straightforward calendar layout, minimal training needs, and intuitive workflows, making it accessible for staff with varying tech skills. The support team’s responsiveness further simplifies staff adoption, with reviews describing their help as "professional and friendly."
Shiji Daylight PMS scores slightly higher in ease of use at 4.63/5, with users appreciating its modern, clean interface and helpful training materials. Its design reduces the learning curve for new staff, especially with comprehensive videos and guides.
Edge: Shiji Daylight PMS.
Semper offers 11 features exclusive to its platform, including a channel manager, booking engine, guest CRM, mobile app, revenue management, and POS—all integrated into one system. These features enable your hotel to automate reservations, personalize guest communication, and manage revenue effectively, especially valuable for smaller and mid-sized properties.
Shiji Group provides 15 features unique to its system, such as multi-lingual support, group booking engine, housekeeping mobile app, rules-based room assignments, and automated space optimization. Its advanced automation and guest communication tools are tailored for large-scale operations requiring detailed customization.
Edge: Semper.
Semper’s support team consistently earns high praise, with a 4.88/5 rating and reviews describing their assistance as "incredibly professional, friendly, and helpful." Users appreciate rapid issue resolution and personalized onboarding, with mentions of team members going "beyond" to assist.
Shiji Daylight PMS support, rated 4.53/5, is also well-regarded. Reviewers commend the 24/7 availability and professionalism but note that support could be slightly more responsive during peak times.
Edge: Semper.
Shiji Group boasts 64 verified partners, including major systems like Amadeus, Sabre, and Hapi, offering extensive integration options for large hotel groups. Shared integrations with platforms like SiteMinder, Revinate, and Cloudbeds facilitate a broad connectivity landscape.
Semper features 11 verified partners, including STAAH, SiteMinder, and Revinate. While fewer in number, these integrations cover essential booking channels and reputation management tools for smaller to mid-sized hotels.
Edge: Shiji Daylight PMS.
Semper’s reviews, though fewer in number (51 reviews), highlight its ease of use, support, and reporting quality. Its latest reviews are recent, enhancing confidence in current performance, though the overall rating remains 0/5 due to a possible review platform issue.
Shiji Group has 32 reviews, with a higher overall rating of 74.99/100, reflecting consistent satisfaction. Larger hotel chains and global properties tend to rate Shiji higher, particularly in automation and scalability.
Edge: Shiji Daylight PMS.
Semper is priced at $600 per month with no implementation or trial fees—favorably competitive for small to mid-sized hotels. Shiji Daylight PMS costs $1,200 per month, with no additional implementation or trial charges, aligning with larger property needs.
Pricing reflects the scale and scope: Semper offers a straightforward, budget-friendly option, while Shiji’s higher cost corresponds to its extensive modules and global support.
Not ideal if your hotel is part of a large chain requiring extensive customization or multi-region support.
Not ideal if your hotel is a small boutique with simple operational needs and limited IT infrastructure.
Semper excels as a straightforward, user-friendly platform ideal for smaller hotels and regional operators. Its high customer support ratings and focused feature set make it a practical choice for properties seeking efficiency without complexity.
Shiji Daylight PMS is better suited for large hotel groups or properties with ambitious growth plans that need a scalable, automation-rich system. Its extensive integrations and global presence make it the preferred option for multi-property operators.
If your hotel values ease of use, quick onboarding, and targeted features, Semper is the clear winner. For those needing a comprehensive, multi-module platform capable of supporting a complex, international portfolio, Shiji Daylight PMS is the way to go.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | From $1,200/mo |
According to HTR's product database, Semper and Shiji Daylight PMS share 83 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Guest CRM | ||
| Housekeeping Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Multi-lingual | ||
| On premise | ||
| Revenue management module | ||
| Rules Based Room Assignments |
Showing top differences. 14 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Semper and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Semper offers 11 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Semper: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Semper has an HT Score of 22 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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