The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sentinel Tech shines in Ease of Use and Value for Money — especially for boutique properties (5.0/5), with exclusive features like Channel Manager and Booking Engine.
Shiji Group shines in ease of use — especially for bed & breakfast properties (4.9/5), with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | From $1,200/mo |
| Verified Reviews | 20 | 37 |
After analyzing 57 verified reviews, Sentinel Tech users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #59 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #28 17 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #30 3 reviews | #11 16 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
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| Boutique ▾ | #45 9 reviews | #32 19 reviews |
| Luxury ▾ | #49 3 reviews | #26 25 reviews |
| Branded / Chain ▾ | #38 5 reviews | #23 20 reviews |
| Extended Stay | — | #36 3 reviews |
By Region
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #31 10 reviews |
| Asia Pacific ▾ | #9 18 reviews | #15 5 reviews |
| Middle East ▾ | — | #3 15 reviews |
Sentec PMS and Shiji Daylight PMS both target hotels seeking modern, cloud-based property management solutions but diverge sharply in their market focus and operational scope. Sentec PMS is designed primarily for mid-sized hotels with 100 to 500 rooms, emphasizing an all-in-one platform that integrates Front Office, POS, and Finance modules to reduce staffing needs and boost profitability. Shiji Daylight PMS targets a broader spectrum, from independent boutiques to large global chains, with a focus on centralized guest data and scalable operations.
Both systems solve the core problem of managing hotel operations in a unified, cloud-native environment, enabling front desk staff to handle reservations, check-ins, billing, and reporting through web-based interfaces. However, their differing feature sets, integration depth, and user bases reflect distinct operational priorities and property types.
If your hotel is a mid-sized to larger independent or branded property with up to 500 rooms, especially in regions like South America or Asia Pacific, Sentec PMS offers a tightly integrated platform combining PMS, POS, and Finance modules with high ease of use (5/5) and support (4.8/5) ratings based on 20 reviews. Its web-based system operates well on low bandwidth and supports unconventional devices like Linux and Chrome OS, making it suitable for hotels with varied IT environments.
Conversely, if you operate a luxury or multi-property chain, particularly in markets spanning North America, Europe, or the Middle East, Shiji Daylight PMS provides an extensive feature set (66 unique hotel-related features) and integration ecosystem (72 verified partners). It excels in centralized guest profiles, group bookings, and multi-currency support, catering to complex operational needs. Its 37 reviews average a strong 4.6 overall rating, with recent reviews supporting current product quality.
Data for boutique hotels and limited-service segments is stronger for Sentec (e.g., boutique hotels rated 5/5 on 9 reviews) than Shiji (boutique hotels 4.6/5 on 19 reviews). For luxury hotels, Shiji commands 41% of its user base and holds a 4.5/5 rating on 25 reviews, while Sentec has 5% luxury users rated 5/5 on 3 reviews.
Sentec PMS leads in ease of use with a perfect 5/5 rating and onboarding at 4.9/5 from 20 reviews. Reviewers praise its user-friendly dashboard and flexibility, even under low internet speeds and on various operating systems. For example, one hotelier noted "The dashboard almost tells everything" and praised its accessibility from anywhere. Mobile interface improvements are suggested but do not detract from high usability.
Shiji Daylight PMS scores 4.6/5 ease of use and 4.5/5 onboarding from 37 reviews. Users find the interface modern and intuitive, aligning well with staff digital familiarity. Training materials and 24/7 support ease adoption. Some users mention system slowness during peak operations, which can impact perceived ease.
Edge: Sentec PMS.
Shiji Daylight PMS offers 66 unique hotel-specific features beyond the 32 shared with Sentec. It includes multi-lingual support, centralized user and role management, task management, tablet/kiosk and online check-in/out, multi-currency handling, integrated CRS, guest CRM, group booking engines, automated reminders, guest messaging, housekeeping modules with mobile apps, real-time status updates, PCI and GDPR compliance, advanced rate management, and integrated payment terminals.
Sentec PMS features three unique modules: a Channel Manager, Booking Engine, and Spa & Wellness module. These support direct booking management and ancillary revenue but lack the extensive guest profile and operational automation capabilities of Shiji.
Operationally, Shiji’s features enable complex group bookings, multi-property management, and comprehensive guest communication workflows, benefiting larger or branded hotels with diversified portfolios. Sentec’s unique features cater well to properties emphasizing front desk and POS integration with spa operations and channel distribution but do not address broader multi-property or guest engagement needs.
Edge: Shiji Daylight PMS.
Sentec PMS earns a 4.8/5 customer support rating combined with 4.9/5 onboarding from 20 reviews. Reviewers highlight responsive support and efficient onboarding processes. Users emphasize the helpfulness of support in exploring system flexibility and troubleshooting.
Shiji Daylight PMS rates 4.6/5 on support and 4.5/5 onboarding from 37 reviews. Positive comments include 24/7 availability and professionalism. Some users request faster feature enhancements but recognize the support team’s role in smooth operations.
Edge: Sentec PMS.
Sentec PMS has 2 verified integration partners: STAAH (shared) and Simple Booking (unique). Shiji Daylight PMS has 72 verified integrations, including STAAH, Bookboost, Fairmas, SiteMinder, Revinate, Oaky by Plusgrade, IDeaS, Duetto, Amadeus, and Mews.
Shiji’s extensive network supports revenue management, channel distribution, guest engagement, and financial reporting, critical for multi-property or branded hotels seeking comprehensive tech stacks. Sentec’s limited integrations suit smaller operations less reliant on third-party systems.
Edge: Shiji Daylight PMS.
Sentec PMS holds a 4.8/5 overall rating from 20 reviews, with no recent reviews in the last six months. Its likelihood to recommend stands at 96%. Ratings by segment show perfect or near-perfect scores in boutique hotels (5/5, 9 reviews), airport/conference hotels (4.9/5, 8 reviews), and luxury hotels (5/5, 3 reviews).
Shiji Daylight PMS has a slightly lower overall rating of 4.6/5 from 37 reviews, including 3 recent reviews. Its likelihood to recommend is 91%. Segment ratings show strengths in bed & breakfasts (4.9/5, 6 reviews) and resorts (4.6/5, 8 reviews), while city center hotels and hostels rate it lower (4.2 and 4.1 respectively).
Given Sentec’s smaller but very positive review base, and Shiji’s larger but slightly lower ratings with some recent feedback, the overall edge on ratings is even.
Edge: Even.
Sentec PMS charges a base price of $1,000 with no freemium, monthly flat fee, or per-room pricing, and no listed implementation fee or trial. This suggests a simple pricing model likely attractive to mid-sized properties seeking predictability.
Shiji Daylight PMS has a $1,200 base price, similarly lacking freemium, monthly flat or per-room fees, and implementation charges. No trial is offered.
The $200 difference is minimal and likely reflects Shiji’s larger feature set and integration capabilities. Both systems require contacting vendors for detailed pricing tiers.
Not ideal if your hotel:
Not ideal if your hotel:
Sentec PMS and Shiji Daylight PMS both offer cloud-native systems that modernize hotel operations but differ chiefly in scope and scale. Sentec focuses on mid-sized and some boutique hotels with a tightly integrated front office, POS, and finance platform that excels in ease of use and support. Shiji targets broader portfolios, including luxury and branded chains, with a feature-rich, highly integrated PMS designed to support complex workflows and multi-property management.
Choose Sentec PMS if you value a high ease of use rating (5/5), strong customer support, and a unified PMS-POS-Finance solution that works well on diverse devices and limited bandwidth. Its pricing model and operational simplicity suit mid-sized hotels aiming for efficiency without extensive third-party dependencies.
Choose Shiji Daylight PMS if your property demands advanced features like multi-currency, online check-in/check-out, centralized guest profiles, and a broad ecosystem of 72 integrations. Its strength in group bookings, task management, and luxury hotel segments makes it the better choice for branded chains and large portfolios requiring operational scale and guest personalization.
The data clearly delineates these products for distinct hotel profiles rather than interchangeable options.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | From $1,200/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Sentec PMS / POS / Finance and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Sentec PMS / POS / Finance offers 2 verified integration partners, while Shiji Daylight PMS offers 72. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sentec PMS / POS / Finance leads in ease of use at 5.0/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sentec PMS / POS / Finance: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sentinel Tech has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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