Sertifi by Flywire (Contracts) vs. SignNow: Which Is Right for You?

Updated May 16, 2026  ·  36 verified reviews analyzed

TLDR

We analyzed 36 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Sertifi by Flywire shines in ease of use and customer support , with exclusive features like Templates Library and Content & File Management.

airslate shines .

See the full breakdown below ↓

How Does Sertifi by Flywire (Contracts) Compare to SignNow?

Side-by-side ratings based on 36 verified hotelier reviews on HTR.

HTScore
82
0
Likelihood to Recommend
98%
0%
Ease of Use
4.9/5
0.0/5
Customer Support
4.8/5
0.0/5
Value for Money
4.8/5
0.0/5
Starting Price From $100/mo Contact sales
Verified Reviews 36 0

What Are the Pros and Cons of Sertifi by Flywire (Contracts) vs SignNow?

After analyzing 36 verified reviews, Sertifi by Flywire users most value its ease of use, document management, customer experience, while airslate users highlight . Click any theme to see what reviewers say.

Sertifi by Flywire Sertifi by Flywire airslate
Pros
+ Ease of Use
+ Document Management
+ Customer Experience
+ Efficiency
Cons
Technical Issues
Notification System
Reporting and Analytics

Sertifi by Flywire vs airslate: Rankings by Hotel Segment

How each product ranks among RFPs & Proposal Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Sertifi by Flywire Sertifi by Flywire airslate
Mid-Size (25-74 rooms) #5 12 reviews
Large (75-199 rooms) #2 18 reviews
X-Large (200+ rooms) #5 6 reviews

By Property Type

Segment Sertifi by Flywire Sertifi by Flywire airslate
Boutique #7 8 reviews
Luxury #5 14 reviews
Branded / Chain #3 30 reviews
Extended Stay #8 1 reviews

By Region

Segment Sertifi by Flywire Sertifi by Flywire airslate
North America #2 32 reviews
Asia Pacific #3 1 reviews
Middle East #2 3 reviews

The Decision

Choosing between Sertifi by Flywire and SignNow by airslate hinges on your hotel’s specific needs. Sertifi specializes in contract and payment workflows tailored for hospitality, boasting extensive reviews and recent performance data. Meanwhile, airslate offers broader document management capabilities but lacks recent user feedback and a substantial review base. Your decision should consider which platform aligns with your operational priorities and growth plans.

Sertifi’s focus on secure, fast contract finalization and payments makes it a compelling choice for hotels prioritizing efficiency and reliability. Conversely, if your team requires a flexible, multi-purpose document platform with diverse integrations, airslate may appeal, though its limited review data raises questions about real-world performance.

Quick Verdict: Sertifi by Flywire or SignNow by airslate?

Sertifi by Flywire is the clear leader based on current review data. With 35 reviews, predominantly recent, and a high NPS score of 9.74/10, it demonstrates strong customer satisfaction. Its ease of use (4.94/5), support ratings (4.74/5), and proven value for money (4.8/5) reinforce its market strength.

airslate has no publicly available reviews or ratings, making it difficult to assess its effectiveness or user satisfaction. Its lack of recent feedback or verified customer support ratings suggests it’s less established or less tested in the hospitality space.

Is Sertifi or SignNow Better for Hotels?

If your hotel needs a dedicated, secure platform for processing electronic signatures and payments, Sertifi is the better option. Its proven track record with over 20,000 hospitality businesses and high user satisfaction make it ideal for hotels seeking speed and reliability in contract management.

On the other hand, if your hotel requires a versatile document platform capable of managing various workflows beyond contracts—like forms, approvals, or multi-format documents—airslate’s broader scope might seem attractive. However, without recent reviews or verified integrations, it’s a less certain choice for hospitality-specific needs.

Is Sertifi or SignNow Easier to Use?

Sertifi scores impressively on ease of use, with a 4.94/5 rating based on extensive recent reviews. Users describe its interface as intuitive, emphasizing how straightforward it is for staff and clients to send, sign, and manage contracts.

In contrast, airslate offers no publicly available user ratings or recent reviews, making it impossible to gauge its usability. Its lack of reported user feedback suggests it may not be as polished or user-friendly in a hospitality context.

Edge: Sertifi

Which Has Better Features: Sertifi or SignNow?

Sertifi offers unique features tailored for hotels, including a Templates Library, Content & File Management, and Team Collaboration—tools that streamline contract workflows and improve team coordination. Its document storage and signature separation enhance accuracy and efficiency.

airslate provides no dedicated features or modules specific to hotel workflows, with no verified features listed. While it may support general document management, the absence of specialized features limits its appeal for hospitality-focused contract processing.

Edge: Sertifi

Which Has Better Customer Support: Sertifi or SignNow?

Sertifi’s support and onboarding ratings are high at 4.74/5 and 4.66/5, respectively. Users frequently cite prompt, knowledgeable assistance, and positive onboarding experiences that accelerate adoption.

airslate offers no support or onboarding ratings or recent reviews, leaving its customer service quality unverified. This lack of feedback raises concerns about post-sale support and ongoing assistance for hotel teams.

Edge: Sertifi

Which Has More Integrations: Sertifi or SignNow?

Sertifi boasts seven verified integrations, including notable partners such as Oracle Hospitality, Infor, Amadeus, Stripe, and HotelKey. These integrations facilitate seamless workflows within hotel management systems and payment platforms.

airslate has no verified integrations listed, which could hinder its connectivity with hotel operational tools. Limited integrations may increase manual work or complicate workflows for your team.

Edge: Sertifi

Which Do Hoteliers Rate Higher: Sertifi or SignNow?

Sertifi’s reviews, with a 4.94/5 ease of use rating and a 9.74/10 NPS score, demonstrate strong satisfaction among hoteliers, especially in the luxury and branded hotel segments. Recent reviews highlight its simplicity, speed, and security as key benefits.

airslate lacks any reviews or ratings from hotel clients, making it impossible to determine user satisfaction. Its untested presence in the hospitality sector diminishes confidence in its suitability.

Edge: Sertifi

How Much Do Sertifi and SignNow Cost?

Sertifi’s pricing begins at $100 per month, with no free tier or trial options available, emphasizing a straightforward subscription model. airslate’s pricing details are not publicly listed, making direct comparison impossible.

The clear transparency and competitive starting cost of Sertifi provide a solid value proposition, especially given its proven hospitality integrations and support.

What Type of Hotel Should Use Sertifi?

Hotels that will benefit from Sertifi include:

  • Hotels that prioritize fast, secure contract and payment processing.
  • Branded and luxury hotels seeking reliable workflows and customer experience.
  • Hotels aiming to reduce manual paperwork and accelerate revenue.
  • Teams that need compliance with PCI and fraud prevention features.
  • Hotels expanding into new markets requiring scalable, multi-region support.

Not ideal if:

  • Your hotel relies heavily on multi-purpose document management beyond contracts.
  • You need a platform with broad, non-hospitality-specific features.
  • Budget constraints prohibit a $100/month investment without trial options.

What Type of Hotel Should Use SignNow?

Without specific user data, general recommendations are limited. Based on its broad document management focus, it might suit:

  • Hotels with in-house legal or administrative teams managing various document types.
  • Hotels seeking a flexible, all-in-one platform for approvals, forms, and workflows.
  • Smaller hotels with minimal contract volume who can test and evaluate the platform’s broad capabilities.

Not ideal if:

  • You need a highly specialized, hospitality-centric contract solution.
  • You require verified support or recent hotel reviews.
  • Your hotel prefers transparent pricing and dedicated integrations.

Sertifi vs SignNow: The Bottom Line for Hotels

Sertifi clearly leads in the hospitality contract space, especially given its extensive recent reviews, high satisfaction ratings, and specialized features. Its proven ability to expedite contracts and payments makes it an ideal choice for hotels looking for efficiency and reliability.

If your hotel needs a dedicated, secure platform for contract signing and credit card processing, Sertifi offers tangible benefits like a simple interface, numerous integrations, and proven support. It is especially suitable for branded, luxury, or expanding hotels that prioritize speed and security.

Conversely, without recent reviews or verified features, SignNow’s broader document management platform appears less tailored to hospitality and less proven in this context. It may serve hotels with diverse document needs but lacks the specific strengths and confidence that come with Sertifi’s hospitality focus.

In conclusion, if your priority is a trusted, review-backed solution for fast, secure contracts and payments, Sertifi by Flywire is the clear recommendation. It’s the more established, hotel-focused option that will support your operational growth with confidence.

How Much Do Sertifi by Flywire (Contracts) and SignNow Cost?

RFPs & Proposal Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Sertifi by Flywire Sertifi by Flywire airslate
Starting Price From $100/mo

Which Features Does Sertifi by Flywire (Contracts) Have That SignNow Doesn't (and Vice Versa)?

According to HTR's product database, Sertifi by Flywire (Contracts) and SignNow share 0 features. Here are the key differences — features one has that the other lacks.

Feature Sertifi by Flywire Sertifi by Flywire airslate
Content & File Management
Team Collaboration
Templates Library

Sertifi by Flywire vs airslate: The Bottom Line

Sertifi by Flywire
Sertifi by Flywire
4.9/5 from 36 reviews

What hoteliers love

Ease of Use 97% positive

Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the proce... Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the process of sending and signing documents.

Document Management 74% positive

Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some... Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some mention issues with document merges and search functionalities.

Customer Experience 88% positive

Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their f... Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their familiarity with its system.

Where hoteliers push back

Technical Issues 91% negative

Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvem... Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvements in search and navigation features.

Notification System 40% negative

The notification system helps users stay updated on document status. However, some reviewers reported occasional issues with missing notifications.

Unique capabilities

Templates Library Content & File Management Team Collaboration
4.9/5 ease of use 4.7/5 support 7 integrations
Visit Profile
airslate
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Sertifi by Flywire 4.9 vs 0.0 (+4.9)
Customer Support Sertifi by Flywire 4.7 vs 0.0 (+4.7)
Value for Money Sertifi by Flywire 4.8 vs 0.0 (+4.8)
Onboarding Sertifi by Flywire 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Sertifi by Flywire (Contracts) vs SignNow

Can Sertifi by Flywire (Contracts) replace SignNow?

It depends on your requirements. Sertifi by Flywire (Contracts) and SignNow share many core RFPs & Proposal Management Software features, but each has unique capabilities. Sertifi by Flywire (Contracts) offers 7 verified integration partners, while SignNow offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Contracts) leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Sertifi by Flywire (Contracts) or SignNow offer a free plan?

Sertifi by Flywire (Contracts): No. SignNow: No. Neither product currently offers a free tier. Most RFPs & Proposal Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Sertifi by Flywire (Contracts) and SignNow?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sertifi by Flywire has an HT Score of 82 and airslate has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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