The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 210 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Proposales shines when it comes to ease of use — especially for brand properties (4.3/5) , with exclusive features like Online payments.
Sertifi by Flywire shines when it comes to ease of use .
Side-by-side ratings based on 210 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | From $100/mo |
| Verified Reviews | 174 | 36 |
After analyzing 210 verified reviews, Proposales users most value its aesthetics and presentation, customization and personalization, integration capabilities, while Sertifi by Flywire users highlight document management, customer experience, efficiency. Click any theme to see what reviewers say.
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Aesthetics and Presentation
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Document Management
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Customization and Personalization
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Customer Experience
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Integration Capabilities
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Efficiency
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Proposal Speed and Efficiency
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Security
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Follow-up and Communication
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Technical Issues
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Analytics and Reporting
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Notification System
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Error Handling and Frustrations
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Reporting and Analytics
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How each product ranks among RFPs & Proposal Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 10 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 77 reviews | #5 12 reviews |
| Large (75-199 rooms) ▾ | #1 62 reviews | #2 18 reviews |
| X-Large (200+ rooms) ▾ | #1 25 reviews | #5 6 reviews |
By Property Type
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| Boutique ▾ | #1 82 reviews | #7 8 reviews |
| Luxury ▾ | #1 47 reviews | #5 14 reviews |
| Branded / Chain ▾ | #1 76 reviews | #3 30 reviews |
| Extended Stay ▾ | #1 6 reviews | #8 1 reviews |
By Region
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| North America ▾ | #8 2 reviews | #2 32 reviews |
| Europe ▾ | #1 170 reviews | — |
| Asia Pacific | — | #3 1 reviews |
| Middle East | #4 0 reviews | #2 3 reviews |
Choosing between Proposales by Proposales and Sertifi by Flywire hinges on your hotel’s specific needs around proposal management and contract execution. Both platforms aim to improve your sales and operational workflows, but they serve different core functions. Proposales focuses on creating, customizing, and tracking proposals to boost sales, while Sertifi streamlines the signing and payment process for agreements. Which of these solutions aligns better with your hotel’s priorities?
Proposales helps your team craft visually appealing proposals quickly, increase win rates, and manage follow-ups. Sertifi, on the other hand, accelerates contract finalization and payments, reducing administrative delays. Do you need a proposal tool to win more business, or a contract platform to close deals faster?
Proposales and Sertifi address different stages of the sales process. If your team struggles with proposal creation, customization, and tracking, Proposales offers a comprehensive solution designed for hospitality, with 158 recent reviews averaging 4.72/5. Its high user ratings (4.81/5 for ease of use, 4.78/5 for support) reflect its focus on simplifying the proposal workflow.
Conversely, Sertifi has only 35 reviews, with a lower overall rating of 82.4 and no recent feedback, indicating limited recent confidence in its performance. Sertifi excels at electronic signatures and payment processing, reducing agreement times by up to 90%, but its smaller review base suggests less proven success in the hotel industry. Are you prioritizing winning more proposals or closing agreements faster?
If your hotel needs a proposal management platform that enhances sales efficiency, go with Proposales. Its 8 exclusive features—including online payments, digital signatures, and real-time live availability—support a modern proposal process that can turn prospects into clients more effectively.
If your focus is on completing contracts and collecting payments securely and swiftly, Sertifi is the better choice. Its core strengths include rapid signature collection, document storage, and secure credit card handling, which are ideal for hotels seeking to streamline their agreement workflows without overhauling their entire sales process.
Proposales boasts a user rating of 4.81/5 for ease of use, praised for its intuitive interface and simple proposal creation. Users report that onboarding is straightforward, allowing teams to start generating impactful proposals quickly. However, some mention the desire for more flexible proposal setup options, indicating room for refinement.
Sertifi’s ease of use is similarly high, with a 4.94/5 rating and user comments emphasizing its straightforward signing process and document management. Clients find Sertifi simple, even for non-technical staff, with clear notifications and minimal setup.
Edge: Sertifi.
Proposales stands out with 8 unique features not available in Sertifi, including automated responses, response management, online payments, digital signatures, website booking engine, real-time availability, dynamic pricing, and read receipts. These features directly support proposal customization and sales tracking, making it a versatile tool for hoteliers looking to improve proposal engagement.
Sertifi offers essential signing and payment functionalities, but does not include additional features like online booking or dynamic pricing. Its features are limited to secure document signing, storage, and basic fraud prevention, which are valuable but narrower in scope.
Edge: Proposales.
Proposales benefits from a higher support rating of 4.78/5, with reviews highlighting quick, helpful responses and personalized assistance. Customers note that the onboarding process is smooth and support staff are solution-oriented, creating confidence in ongoing use.
Sertifi’s support rating is close at 4.74/5, with users appreciating its straightforward interface and quick issue resolution. Some reviewers mention occasional bugs and delays, but overall, support satisfaction remains high.
Edge: Proposales.
Both platforms support 7 verified integrations, including common partners like Stripe, Oracle Hospitality, and Thynk. Proposales also connects with Mews, GrowDirectBookings.com, and Event Temple, while Sertifi integrates with Infor, Amadeus, and HotelKey, offering slightly different ecosystem options.
Their common integrations ensure both can fit into most hotel tech stacks, but Proposales’s additional partnerships with booking and channel management platforms might provide more direct benefits for sales and proposal workflows.
Edge: Proposales.
Proposales’s recent reviews indicate a strong overall rating of 4.72/5, with 96% likelihood to recommend, especially among boutique, city center, and branded hotels. Its 158 reviews across segments demonstrate consistent satisfaction, especially with ease of use and support.
Sertifi’s 35 reviews yield an overall rating of 82.4, with a slightly higher likelihood to recommend at 98%, but the smaller, less recent review base suggests less confidence in its current performance. Hotels that prioritize proposal management favor Proposales.
Edge: Proposales.
Proposales charges a flat $400 monthly fee, with no free tier or trial, positioning it as a premium tool. Its pricing reflects its broad feature set and focus on proposal management.
Sertifi’s base price is $100/month, also without a free trial, making it more accessible for hotels seeking simple contract and payment solutions. Its lower cost is suitable if your primary need is digital signatures and secure payments rather than proposal management.
Proposales and Sertifi serve distinct hotel needs. Proposales excels at helping your team win more business through engaging proposals, while Sertifi speeds up contract signing and payment processes. Your choice depends on whether your priority is proposal optimization or contract execution.
Choose Proposales if your hotel needs a proposal management system that increases proposal quality, tracking, and follow-up efficiency. It offers a comprehensive, industry-specific toolkit that supports your sales growth.
Opt for Sertifi if your hotel’s main challenge is accelerating contract finalization and improving payment security. Its straightforward platform reduces signing times and minimizes fraud, making it ideal for high-volume or transaction-heavy properties.
If you want a proven, highly-rated proposal tool with recent positive reviews and extensive features, go with Proposales. But if your focus is on safe, fast contract and payment workflows, Sertifi offers a reliable, low-cost solution.
RFPs & Proposal Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $100/mo |
According to HTR's product database, Proposales and Sertifi by Flywire (Contracts) share 3 features. Here are the key differences — features one has that the other lacks.
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| Automated Responses | ||
| Digital Signatures | ||
| Online payments | ||
| Read Receipts & Alerts | ||
| Response Management | ||
| Website Booking Engine |
What hoteliers love
The software is widely regarded as user-friendly, making it easy for hotel teams to navigate and leverage effectively. Its intuitive design allows qui... The software is widely regarded as user-friendly, making it easy for hotel teams to navigate and leverage effectively. Its intuitive design allows quick onboarding of new team members and simplifies proposal creation and management.
The visual appeal of Proposales is frequently praised, with users noting that its modern, professional presentation of proposals helps to make a stron... The visual appeal of Proposales is frequently praised, with users noting that its modern, professional presentation of proposals helps to make a strong impression on clients and supports the sales process effectively.
Many users praise Proposales for its ability to customize and personalize proposals according to specific client needs, allowing for the addition of i... Many users praise Proposales for its ability to customize and personalize proposals according to specific client needs, allowing for the addition of images, videos, and personal notes, which adds a personal touch and aids in standing out to clients.
Where hoteliers push back
The tool lacks robust features for managing follow-up reminders and internal communication, making it difficult to streamline communications with pros... The tool lacks robust features for managing follow-up reminders and internal communication, making it difficult to streamline communications with prospects and internal teams, which could improve the proposal management process.
Users appreciate the analytics features that allow for measuring and comparing statistics, helping them make data-driven decisions to improve proposal... Users appreciate the analytics features that allow for measuring and comparing statistics, helping them make data-driven decisions to improve proposal strategies. However, some indicate room for improvement in this area to maximize its potential.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the proce... Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the process of sending and signing documents.
Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some... Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some mention issues with document merges and search functionalities.
Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their f... Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their familiarity with its system.
Where hoteliers push back
Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvem... Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvements in search and navigation features.
The notification system helps users stay updated on document status. However, some reviewers reported occasional issues with missing notifications.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Proposales and Sertifi by Flywire (Contracts) share many core RFPs & Proposal Management Software features, but each has unique capabilities. Proposales offers 7 verified integration partners, while Sertifi by Flywire (Contracts) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Contracts) leads in ease of use at 4.9/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Proposales: No. Sertifi by Flywire (Contracts): No. Neither product currently offers a free tier. Most RFPs & Proposal Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Proposales has an HT Score of 100 and Sertifi by Flywire has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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