Sertifi for e-Signatures & Payments

4.9 (36 REVIEWS)

HTR Score icon
HT Score  
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Work For Sertifi Inc? Claim Profile

Product Banner
Write a review

Sertifi for e-Signatures & Payments

4.9 (36 REVIEWS)

Ranked 3 (out of 20) in RFPs & Proposal Management Software

Get signed contracts and payments back in minutes with Sertifi.

User avatar image User avatar image User avatar image

95% recommended by 215 hotels

Accor, Marriott, IHG & 212 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Sertifi Inc’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Sertifi for its secure and easy-to-use electronic signature and payment processing features, significantly reducing paperwork and improving customer experiences. Sertifi's ability to expedite contracts and secure credit card details helps hotels increase revenue and limits exposure to fraud. It simplifies work processes, improves productivity, and enhances communication between hotels and clients.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Accor, Marriott, IHG & 212 others

Read their reviews

Support

Supportive

Hoteliers often appreciate the customer support provided by Sertifi for e-Signatures & Payments, particularly noting the availability and responsiveness of the support team. Many highlight the accessible communication channels, including email and text, which facilitate timely reminders and efficient problem-solving. Hoteliers also commend the expert support staff who effectively assist with onboarding, helping to streamline the setup and training processes for new users. Additionally, the comprehensive resources such as FAQs and tutorials are valued for aiding in user understanding and troubleshooting.

3 months ago

Verified

... 1) Send email or text reminder 2) To be connected to cell phone 3) Combine all company transaction in one file. ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation capabilities of Sertifi's software in simplifying and streamlining their workflows. Specifically, they mention how the automation of tasks like billing and reporting significantly reduces manual effort, allowing them to focus more on client interactions and other critical tasks. Users appreciate how automated notifications help keep all stakeholders informed of the progress, fostering transparency and team collaboration. The ability to automate deposit processing and seamlessly send documents to clients' inboxes also receives praise, as it results in both time savings and increased operational efficiency. Overall, the automation features of Sertifi's platform are deemed intuitive and impactful, contributing to a more effective management of hotel sales processes.

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts. Forget printing ...

See full review

Integrations

Connected

Hoteliers often highlight the integration capabilities of Sertifi's software as a key advantage. They appreciate the range of integrations available, noting that it connects seamlessly with common systems like property management systems (PMS), customer relationship management (CRM) tools, and payment processors. Users value the ease with which these integrations can be set up, finding the process straightforward and relatively hassle-free. Furthermore, the reliability of these integrations is frequently mentioned, with hoteliers noting that they work consistently without any significant syncing issues. Customization is another positive aspect; many hoteliers have commented on the ability to tailor integrations to fit their specific operational needs, enhancing the overall efficiency of hotel operations.

3 months ago

Verified

... 1) Send email or text reminder 2) To be connected to cell phone 3) Combine all company transaction in one file. ...

See full review

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

Value

Balanced

Hoteliers often recognize the exceptional value provided by Sertifi's RFPs & Proposal Management Software, especially with its e-Signatures and Payments features. The tool streamlines tasks from proposal creation to deposits, offering significant time savings and operational efficiency. Users appreciate receiving immediate notifications once a client opens or completes tasks, minimizing follow-up efforts. The intuitive and user-friendly dashboard ensures all team members can easily track progress, enhancing collaboration. Additionally, the secure handling of sensitive transactions addresses clients' privacy concerns, fostering trust and reliability. Sertifi’s efficient management of contracts eliminates the need for traditional paperwork, making it a valuable investment for hoteliers.

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy ...

See full review

Group Sales Manager

1 months ago

Verified

... Great All Around Tool ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts. Forget printing, scanning, and finding a pen, Sertifi provides an efficient way to get my contracts in the hands of the signors, and back to me, with an immediate copy sent to both parties. There is no question as to who signed, as it must go to their email alone, as is timestamped accordingly. Serifi also sends pleasant reminders on both the deposits and contracts to ensure clients keep these important items at the top of mind. I am very pleased with how much Sertifi has grown since I first started using them. The fact that they just keep expanding their services ...

See full review

Functionality

Balanced

Hoteliers often highlight the functionality of Sertifi's software, emphasizing its robust core features that effectively manage booking, reporting, and task automation like billing. Users consistently find the software reliable, with minimal bugs or downtime, and appreciate its scalability that accommodates business growth by supporting more users or properties. The feature completeness ensures that all necessary tools and features are included, enhancing productivity. Automation capabilities streamline operations by automating processes, thereby increasing efficiency. Additionally, its insightful and easy-to-interpret reporting provides actionable data, which assists in decision-making.

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contract ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

User Interface

Intuitive

Hoteliers often express the need for a clearer interface in Sertifi Inc’s RFPs & Proposal Management Software product, particularly regarding the button used to start or complete documents or payments. They point out that the button is not prominently visible, as it is currently located in a corner by the person who sends it, making it less intuitive for users. This placement often requires additional explanation, suggesting a need for improved visual design to enhance clarity and ease of navigation. The recurring mention of having to guide users indicates the software's usability could benefit from adjustments to ensure a more intuitive experience for first-time users.

3 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

Group Sales Manager

1 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

1 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

1 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

1 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my client ...

See full review

Group Sales Manager

1 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Ease of Use
Document Management
Efficiency
Customer Experience
Security
Technical Issues
Notification System
Paperless Solution
Fraud Prevention
Reporting and Analytics

What Types of Hotels Sertifi Inc is Popular For

Size

61 | Large (75-199 room)

11 | Medium (25-74 room)

4 | Small (10-24 room)

134 | X-Large (200+ room)

14 | X-Small (1-9 room)

Country

206 | United States of America

7 | Canada

3 | United Arab Emirates

3 | Mexico

2 | Qatar

1 | United Kingdom

1 | India

1 | Jordan

1 | Jamaica

1 | Cayman Islands

Type

58 | Bed & Breakfast & Inns

59 | Boutiques

148 | Branded Hotels

9 | Casinos

61 | City Center Hotels

75 | Airport/Conference Hotels

12 | Extended Stay & Serviced Apartments

9 | Hostels

36 | Limited Service & Budget Hotels

90 | Luxury Hotels

2 | Motels

75 | Resorts

6 | RV Parks & Campgrounds

4 | Vacation Rentals & Villas

Region

216 | North America

1 | Europe

1 | Asia Pacific

6 | Middle East

2 | Central America

Category

111 | Cyber Security & Fraud Prevention

36 | RFPs & Proposal Management Software

131 | Payments Processing Software

Didn’t find what you were looking for?

What is Sertifi Inc?

Founded in 2008 | Headquarters in Chicago (United States) | 80 employees
Sertifi for e-Signatures & Payments is a comprehensive software solution specifically designed for simplifying and securing the contracting and payment process in the hospitality industry. It enables hoteliers to capture electronic signatures and process payments efficiently, drastically reducing paperwork and speeding up transactions. With Sertifi, guests can respond and complete transactions online from any device, which helps hotels finalize agreements up to 90% faster. It streamlines workflows, enhances productivity, and fosters better communication between hotels and clients. The platform also adds an extra layer of security, minimizing the risks of fraud and lowering payment costs. This unified approach to handling contracts and payments not only boosts operational efficiency but also significantly improves the guest experience.

View website

Capabilities

Increased Guest Convenience

Custom Branding

Increased Sales Team Productivity

Embedded Forms

Embedded Payments

Features

Proposals, Contracts & Signatures

4/5 features

Online Bookings

4/5 features

Payments & Invoicing

4/5 features

Content Management

4/5 features

CRM & Messaging

4/5 features

Available Add-ons & Modules

e-Confirmations

Receive virtual card and credit card details the smart, secure way. Leading travel management and payment partners integrate with Sertifi, giving travel professionals an easy, PCI-compliant way to send you your guest’s payment and booking information. On the receiving end, all it takes is signing up for a free Sertifi e-confirmations portal.

INCLUDED

Embedded Forms

Easily link to signature documents directly from your website, email signature, or other location. Finalize business faster by making it easy to sign documents like pet policies.

PREMIUM ADD-ON

Sertifi Inc Reviews Summary

4.9
Excellent
36 reviews
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.7/5

Recommended by

Branded Hotels 96% recommended by 148 Branded Hotels
Luxury Hotels 94% recommended by 90 Luxury Hotels
Airport/Conference Hotels 96% recommended by 75 Airport/Conference Hotels
Resorts 92% recommended by 75 Resorts
City Center Hotels 96% recommended by 61 City Center Hotels
Boutiques 96% recommended by 59 Boutiques
Bed & Breakfast & Inns 94% recommended by 58 Bed & Breakfast & Inns
Limited Service & Budget Hotels 97% recommended by 36 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 96% recommended by 12 Extended Stay & Serviced Apartments
Casinos 95% recommended by 9 Casinos
Hostels 95% recommended by 9 Hostels
RV Parks & Campgrounds 88% recommended by 6 RV Parks & Campgrounds
Vacation Rentals & Villas 88% recommended by 4 Vacation Rentals & Villas
Motels 90% recommended by 2 Motels

Achievements

Trending Product

This vendor's trending score is rising, Sertifi for e-Signatures & Payments is the #4 most trending product in the RFPs & Proposal Management Software category (out of 20) and the #108 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Sertifi Inc’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Sertifi Inc Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sertifi Inc Average Sertifi Inc

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

1

Success Stories

5

References

6

Featured Customers

More Products by Sertifi Inc

https://ucarecdn.com/eafce1a4-a685-4d9a-91de-af4a1a2d51ca/-/crop/1334x834/118,0/-/preview/
SertifiPay Payments Processing Software

There’s a reason 20,000+ unique hospitality businesses Sertifi. Simplify selling by electronically capturing payments and agreement e-signatures from one secure platform. Behind the scenes, SertifiPay processes payments in a fast, PCI compliant manner at a lower cost to you. Our customers have saved up to $175k a year in processing fees.

4.7 (131 REVIEWS)

https://ucarecdn.com/6f69fea2-e5ba-4685-8454-536cb10816a5/-/crop/1334x834/118,0/-/preview/
Sertifi for Authorizations Cyber Security & Fraud Prevention

There’s a reason 20,000+ unique hospitality businesses trust Sertifi. Start capturing digital credit card authorization forms with Sertifi, a PCI compliant solution that's easy and secure for you and your customers. Your peers are already getting forms back in minutes and detecting payment risk early. Every subscription comes with free AI-powered advanced fraud tools, helping you save hundreds to thousands a year on chargebacks.

4.7 (111 REVIEWS)

https://ucarecdn.com/e291cbe4-7244-4a00-86f5-ce44845a3dce/-/crop/1334x834/118,0/-/preview/
Sertifi for e-Signatures & Payments RFPs & Proposal Management Software

20,000+ unique hospitality businesses are already capturing e-signatures and payments with Sertifi, the more convenient, secure way to finalize agreements. Let guests respond online from any device, and you'll see signed contracts and payments flow in 90% faster. Simplify and secure your workflows, reduce payment costs and fraud, and maximize convenience for your guests with a single solution.

4.9 (36 REVIEWS)

Sertifi Inc Reviews

Hotelier Rating

Excellent
197
Very Good
19
Average
5
Poor
4
Terrible
2

Property Size

  • X-Small (14)
  • Small (4)
  • Medium (11)
  • Large (61)
  • X-Large (134)

Country

  • United States of America
    United States of America
    (206)
  • Canada
    Canada
    (7)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Mexico
    Mexico
    (3)
  • Qatar
    Qatar
    (2)
  • United Kingdom
    United Kingdom
    (1)
  • India
    India
    (1)
  • Jordan
    Jordan
    (1)
  • Jamaica
    Jamaica
    (1)
  • Cayman Islands
    Cayman Islands
    (1)

Region

  • North America
    North America
    (216)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (1)
  • Middle East
    Middle East
    (6)
  • Central America
    Central America
    (2)

Hoteliers say

Hoteliers like Sertifi for its secure and easy-to-use electronic signature and payment processing features, significantly reducing paperwork and improving customer experiences. Sertifi's ability to expedite contracts and secure credit card details helps hotels increase revenue and limits exposure to fraud. It simplifies work processes, improves productivity, and enhances communication between hotels and clients.

AI-generated from the text of customer reviews

Ease of Use
Document Management
Efficiency
Customer Experience
Security
Technical Issues
Notification System
Paperless Solution
Fraud Prevention
Reporting and Analytics

Looking for specific info?

10

Great All Around Tool

Group Sales Manager from 500+ room Branded Hotel in Nashville (United States of America)

Verified
1 months ago
As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and c...
Country United States of America
Group Sales Manager
X-Large Hotel
Share review
9

Better, Fast, and more safe credit card and payment handling.

from 200 to 499 room Boutique in Walnut Creek (United States of America)

Verified
3 months ago
*Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date.
Country United States of America
X-Large Hotel
Share review
9

Works great

General Manager from 200 to 499 room Bed & Breakfast & Inn in Sweimah (Jordan)

Verified
13 months ago
Sertifi is very easy to use and we find that it has also cut back on our printing paper use by about 80%!!!
Country Jordan
General Manager
X-Large Hotel
Share review
9

Works great

General Manager from 200 to 499 room Bed & Breakfast & Inn in Sweimah (Jordan)

Verified
13 months ago
Sertifi is very easy to use and we find that it has also cut back on our printing paper use by about 80%!!!
Country Jordan
General Manager
X-Large Hotel
Share review
10

Great Product & Service!

Director of Sales from 100 to 199 room Branded Hotel in Springfield (United States of America)

Verified
13 months ago
I connected with Kiley Sullivan last year about the electronic signing system for contract as we were already using the Payment Processing Service and I am extrememly satisfied with the products, the service and great communication!
Country United States of America
Director of Sales
Large Hotel
Share review
7

Secure, but not consistent

Sales and Catering Coordinator from 200 to 499 room Branded Hotel in GardenGrove (United States of America)

Verified
13 months ago
We mostly use Sertifi to send over contracts along with credit card authorizations. It's good how secure and easy Sertifi is to use.
Country United States of America
Sales and Catering Coordinator
X-Large Hotel
Share review
10

Catering Agreement sent thru Sertifi

Sr. Catering & Events Manager from 500+ room Branded Hotel in San Jose (United States of America)

Verified
13 months ago
Ease of use. As user, you will receive notifications about the status or actions taken by both sides (hotel and client). Expiration date helps in getting actions from clients in a timely manner. It also helps you manages your work deadlines. This process can lead you in meeting your financial goals for the company. The service also shorten...
Country United States of America
Sr. Catering & Events Manager
X-Large Hotel
Share review
10

Sertifi Experience

Property Support and Compliance from 50-74 room Boutique in Miami Beach (United States of America)

Verified
13 months ago
We use this product enterprise wide. It has simplified our credit card processing for Sales and Operations, while limiting our exposure. Easy to teach to new users as well.
Country United States of America
Property Support and Compliance
Medium Hotel
Share review
9

Quick and easy process betwen the guests and hotel

Front Office Manger from 100 to 199 room Bed & Breakfast & Inn in Cranbury (United States of America)

Verified
13 months ago
It is easy for the customer/ company to fill the authorization form and turn back us quickly. It prevents guest's private information.
Country United States of America
Front Office Manger
Large Hotel
Share review
10

Sertifi Coming in Handy

Sales Manager from 100 to 199 room Bed & Breakfast & Inn in FortLauderdale (United States of America)

Verified
13 months ago
Love the fraud score. It provides an opportunity do more investigation and get infront of the problem before it escalades.
Country United States of America
Sales Manager
Large Hotel
Share review
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The e-signature product is user friendly and easy to use and maintain. User comment to us that they experience little to no issues. Their support articles are comprehensive and useful. We have helped deploy this to numerous clients.

by Chuck Coveleski (Apex Sales Consultants) on January 12, 2025

Question:

What differentiates this product or service from the competition?

Answer:

The flexibility to use customized merge fields on all types of forms or simple drag and drop makes this easy to deploy and adopt. The configuration and security features are straightforward and that helps drive adoption.

by Chuck Coveleski (Apex Sales Consultants) on January 12, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Keep in mind the usage per property and make sure to discuss with your representative the right size and scale for your business. Defining this up front will help with budgeting and measuring ROI correctly.

by Chuck Coveleski (Apex Sales Consultants) on January 12, 2025

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Chuck Coveleski CEO @ Apex Sales Consultants
RecommendationAvatar
Chuck Coveleski CEO @ Apex Sales Consultants
Are you a consultant or vendor that recommends Sertifi Inc? Leave a recommendation

News

logo

Sertifi Inc

9 months ago

Best Practices to Get Ahead of Common Hotel Chargebacks Culprits

post image
logo

Sertifi Inc

1 year ago

Hilton Garden Inn Collects Authorizations 3.5x Faster

post image
logo

Sertifi Inc

1 year ago

Sertifi Releases Next-Generation Platform to Reimagine Agreement Processes for Hospitality

post image
logo

Sertifi Inc

1 year ago

Hospitality Industry Agreements & Payments Assessment

post image

Sertifi Inc Integrations

Need help with an integration?
Connect with hapi
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

Company Functionality
Oracle Hospitality
Oracle Hospitality

91% recommended by 581 hotels

Property Management Systems
Amadeus
Amadeus

83% recommended by 154 hotels

RFPs & Proposal Management Software
Thynk
Thynk

88% recommended by 87 hotels

Event Management Software
Infor
Infor

80% recommended by 82 hotels

Event Management Software
HotelKey
HotelKey

89% recommended by 35 hotels

Property Management Systems
Salesforce

This integration hasn’t been verified by Salesforce yet.

Salesforce

87% recommended by 6 hotels

Hotel Sales Software
Stripe
Stripe

100% recommended by 2 hotels

Payments Processing Software
Shift4 Payments

This integration hasn’t been verified by Sertifi Inc yet.

Shift4 Payments

0% recommended by 2 hotels

Payments Processing Software
Elavon

This integration hasn’t been verified by Sertifi Inc yet.

Elavon

0% recommended by 0 hotels

Payments Processing Software

Support

Unverified

Sertifi Inc has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Responsiveness

Excellent

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .