Compare Silverpop (by IBM) vs TrustYou Customer Data Platform vs Revinate (Marketing)

IBM

Silverpop (by IBM)

1 reviews
TrustYou

TrustYou Customer Data Platform

45 reviews
Revinate

Revinate (Marketing)

194 reviews

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Compare Silverpop (by IBM) vs TrustYou Customer Data Platform vs Revinate (Marketing)

Hotel CRM & Email Marketing vendor comparison between Silverpop (by IBM) vs TrustYou Customer Data Platform vs Revinate (Marketing). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 240 verified hotelier reviews across 64 countries.

IBM

IBM

Ranked 39 (out of 71)

3.5
1 reviews
View profile
TrustYou

TrustYou

Ranked 5 (out of 71)

4.9
45 reviews
View profile
Revinate

Revinate

Ranked 10 (out of 71)

4.7
194 reviews
View profile

Ratings Summary

HT Score

Silverpop (by IBM)

unranked HTScore Icon

TrustYou Customer Data Platform

92 HTScore Icon

Revinate (Marketing)

80 HTScore Icon
Popularity

Silverpop (by IBM)

1 verified reviews

TrustYou Customer Data Platform

45 verified reviews

Revinate (Marketing)

194 verified reviews
Likelihood to Recommend

Silverpop (by IBM)

70%

TrustYou Customer Data Platform

98%

Revinate (Marketing)

93%
Ease of Use

Silverpop (by IBM)

5

TrustYou Customer Data Platform

4.9

Revinate (Marketing)

4.6
ROI

Silverpop (by IBM)

4

TrustYou Customer Data Platform

4.8

Revinate (Marketing)

4.4
Implementation

Silverpop (by IBM)

Not enough data available

TrustYou Customer Data Platform

4.8

Revinate (Marketing)

4.5
Customer Support

Silverpop (by IBM)

4

Verified Customer Support

TrustYou Customer Data Platform

4.9

Verified Customer Support

Revinate (Marketing)

4.6

Verified Customer Support

Certificate of Excellence

Silverpop (by IBM)

TrustYou Customer Data Platform

Revinate (Marketing)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Other

Social review tracking

Silverpop (by IBM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

TrustYou Customer Data Platform

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Revinate (Marketing)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

IBM
vs.
TrustYou
vs.
Revinate

Customers

Top 3 Segments

Silverpop (by IBM)

Other - 100%
Resorts - 0%
Motels - 0%

TrustYou Customer Data Platform

Branded Hotels - 11%
Boutiques - 4%
Luxury Hotels - 4%

Revinate (Marketing)

Resorts - 22%
Boutiques - 19%
Luxury Hotels - 18%
Featured clients
-

TrustYou Customer Data Platform

TrustYou doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

IBM has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

Silverpop (by IBM)

Pricing Available By Request
IBM has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou Customer Data Platform

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Revinate (Marketing)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
IBM
vs.
TrustYou
vs.
Revinate

What Customers Are Saying

Most Recent Review

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)

TrustYou Customer Data Platform

Captures and consolidates data from various sources and various travellers

Feedback Coordinator from Ombika (Namibia)

Revinate (Marketing)

Review of Revinate CRM (2024–2025 Experience)

Director of Rooms from Banff (Canada)
Most Positive Review

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)

TrustYou Customer Data Platform

Brand Identification

Front desk from Jakarta (Indonesia)

Revinate (Marketing)

Highly recommended

Cluster Marketing Manager
Most Critical

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)

TrustYou Customer Data Platform

Brand Identification

Front desk from Jakarta (Indonesia)

Revinate (Marketing)

Enhance your guest journey with Revinate CRM !

Director or Reservations
References
-

TrustYou Customer Data Platform

TrustYou doesn’t have any references available
-

General Info

Screenshots

IBM doesn't have any screenshots

Integrations

Silverpop (by IBM)

IBM doesn't have any integrations

TrustYou Customer Data Platform

Property Management Systems (29) Hotel Management Software (15) Booking Engine (14)

Revinate (Marketing)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (14)
Recent Company Updates
-

TrustYou Customer Data Platform

TrustYou doesn’t have any recent company updates

-

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