Revinate (Marketing)

Ranked 1 (out of 57) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Deliver personalized campaigns and upsell offers for rooms and amenities through targeted guest segm...

Ratings Snapshot

Certificate of Excellence
Read 163 reviews
HTR Score icon
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 57 in Hotel CRM & Email Marketing

Ease of Use
Customer Support
Verified Customer Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Revinate (Marketing) Overview

Revinate (Marketing) Overview

Transform guest data into revenue with Revinate Marketing, our email marketing solution. Automate your email marketing campaigns across your guests’ journeys so staff shortages don’t impact guest experiences. Bring guests who haven’t completed their booking back.

About Revinate

Founded in 2009 | Headquarters in San Francisco United States | 400 employees

Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Our data platform an...

Product Modules
Cancelation Recovery Campaigns Direct Booking Tools
Create cancellation recovery campaigns to recapture lost revenue from cancellations.

Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Direct Booking Tools
Browse integrations (88 verified)

Pros & Cons

Like 94% recommend


One platform that integrates with PMS. Good design functionality. Allows for dynamic email strategy across the entire sales and delivery experience.

General Manager

Revinate is always working on easy-to-handle solutions to best communicate our brand's stories, drive revenue to the hotel and analyze our campaigns.


Design and user experience are well crafted. Easy to navigate, and get to the part of the product you want to go.


The editing features need to be brought up to speed. Specifically an UNDO button while creating campaigns would be most welcome.


The cost of the program is high compared to other suppliers but they do offer segments that others do not and the interface with our PMS is the best part.

Quality Assurance Manager

They can improve their sentiment analysis because sometimes we have to adjust the criteria applied, it's easy to do it but it'll be better if they fix it.

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Expert Q&A and Partner Recommendations


What does this product or service do well?


Revinate Marketing enables hoteliers to deliver personalized campaigns and upsell offers for rooms and amenities with excellent guest segmentation. Powering revenue is simple with their email marketing solution, Revinate Marketing.

by Stephen Alemar (Canary Technologies) on December 15, 2022

See more answers (32)

What differentiates this product or service from the competition?


What makes Revinate different from its competitors is just how easy the system is to use. With very little training, any hotelier can use Revinate Marketing to successfully automate their email campaigns.

by Stephen Alemar (Canary Technologies) on December 15, 2022

See more answers (32)

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?


If I could offer one good piece of advice to any hotelier considering working with Revinate Marketing, it would be to lean on their team's excellent knowledge to get the most out of the platform. They are great to work with and and can help any hotelier find success.

by Stephen Alemar (Canary Technologies) on December 15, 2022

See more answers (32)