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Ratings Snapshot
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Ranked #1 out of 52 in Hotel CRM & Email Marketing
Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreRevinate (Marketing) Overview
Revinate (Marketing) Overview
Transform guest data into revenue with Revinate Marketing, the all-in-one CRM and marketing automation solution built for hotels by hoteliers. Create and deliver targeted, customized campaigns across the customer journey, resulting in increased guest engagement and direct bookings.
About Revinate View website
Founded in 2009 | Headquarters in San Francisco United States | 400 employeesRevinate takes hoteliers to new heights of performance through data-driven solutions that cultivate deeper relationships with guests. As the global leader in CD...
Other Products by Revinate
Integrates with
- Revenue Management Systems
- Property Management Systems
- Direct Booking Tools
What customers love about Revinate (Marketing)
Sales & Marketing Manager | Digital Marketing Specialist from Resorts in West Kelowna (Canada)
- quick response time - helpful, friendly - easy to navigate software - great training videos - easy to read revenue and click tracking
Marketing Consultant from Other in Milwaukee (United States)
As an email marketer for our clients, this is the first tool I've seen where we can tap into the database to really evaluate past guest information and use it for our campaign. We are now able to sending HIGHLY segmented...
Chargée de Communication & Webmarketing from Boutiques in Paris (France)
- Simple to use, but a very rich tool that brings back several information. - A team at the service of his client, who is very attentive & kind and answers at any questions quickly.
Expert Q&A and Partner Recommendations
What does this product or service do well?
Revinate is an innovative company that is always evolving to meet the demands of their customers and market. They have a solid customer success team and the products itself are easy to use, visually appealing, and allows you to enhance your overall productivity.
by Laureline Klijnsma (Stayntouch) on December 13, 2021
See more answers (21)What differentiates this product or service from the competition?
Predominantly, the team makes the difference - from sales and integrations to customer success and implementations. From my experience, they care for their customers and their partners. Their hunger to innovate is also prominent in all they do.
by Laureline Klijnsma (Stayntouch) on December 13, 2021
See more answers (21)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I used to work for Revinate so I'm definitely bias, however the opportunity to generate a healthy ROI is definitely possible. That said, it depends on your establishment, definitely ask the salesteam to put in your data into their ROI calculator. Furthermore, especially during the current climate, b...
by Laureline Klijnsma (Stayntouch) on December 13, 2021
See more answers (21)Features
Clients & references
References & testimonials

Revinate Marketing allows us to respond to the market immediately and be agile with our communications. It’s simple, user-friendly, and eliminates the need for technical HTML developer. I can build ...

Revinate has been an essential component of our success in driving rate and RevPAR. From its ease of use, to the segmentation capabilities, it has helped us reach our guests directly in a way that wa...
Case studies
- Royal Garden Achieved 40% Repeat Booking Rate With Revinate
- Royal Garden Hotel
- City Center Hotels in
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Canada
- Germany
- Ireland
- Switzerland
- United Kingdom
- Australia
- Singapore
- Mexico
December 17, 2021
Revinate (Marketing) Review: Satisfiying Solution
General Manager from Luxury Hotels in Erding (Germany)
What do you like most?
We use Revinate already for around three years and are very satisfied with the outcome: not only in terms of usebility, but also - and most important - in terms of revenue generated through this Provider-...
What do you dislike or think could be improved?
As Revinate switched to the new "all in one" Dashboard in the backend, we do not see any other point for critics.
December 16, 2021
Revinate (Marketing) Review: Revinate Revives Campaigns
General Manager from Limited Service & Budget Hotels in Whistler (Canada)
What do you like most?
- Easy to use - intuitive - Minimal support required - CRM, Guest feedback, campaigns and reports in one easy-to-use platform
What do you dislike or think could be improved?
add web and cart abandonment that links directly to the CRM and trigger campaigns. A text functionality is also needed
December 16, 2021
Revinate (Marketing) Review: fantastic increase in e-mail revenue versus previous partner
Director of Sales & Marketing from Resorts in Sunny Isles Beach (United States of America)
What do you like most?
Revinate rep is very responsive and timely. Our rep offers great ideas and offers solutions when a particular product needs improvement.
What do you dislike or think could be improved?
I would like the ability to pull summary of guest stays by state versus a full list our guests by nmae.
December 15, 2021
Revinate (Marketing) Review: Intuitive tool to analyze guest sentiments and manage reviews
Head of E-Commerce from City Center Hotels in Berlin (Germany)
What do you like most?
- intuitive dashboard and interface - group functionalities - good reportings in different categories, download center - automatic alerts and reports - easy review management and filter options by cha...
What do you dislike or think could be improved?
- automatic publishing of reviews on external channels without having to log in separately - integration of external CRM system surveys
December 15, 2021
Revinate (Marketing) Review: Revinate, Best System Enhancement this year!
Regional Marketing Manager from Resorts in Naval Air Station Key West (United States of America)
What do you like most?
Easy to use and create new content, preview and send within minutes. Ability to create different guest segments with a few clicks. Great historical reference for past emails and performance. Efficiency...
What do you dislike or think could be improved?
Ability to manipulate different reports within the Revinate system. Understand which reports include reservations from which emails, example hotel only, crossover.
December 14, 2021
Revinate (Marketing) Review: Associates available anytime to help me with difficult problems
Corporate Director, Marketing from City Center Hotels in Asbury Park (United States of America)
What do you like most?
I like how I can call anytime and the associates help me with my most difficult problems.
What do you dislike or think could be improved?
Offering some webinars that provide insight into what is working and not working with segmentation and email.
Pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Guide to Hotel Loyalty: How to successfully navigate the modern loyalty landscape
Hotel Covid-19 Recovery: How to Build a Marketing Strategy that Wins Bookings
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Director of Operations - Rooms from Luxury Hotels in San Antonio (United States)
-Easy to use and configure without having to contact a help desk -Intuitive approach to marketing solutions -Interfaces with PMS systems -Surveys are completely customizeable -Marketing segmentation capabilities User si...