Revinate (Marketing)

Ranked 1 (out of 54) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Combine the power of a Hospitality CRM with personalized Email Marketing to drive revenue and build ...

Ratings Snapshot

Certificate of Excellence
Read 130 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 54 in Hotel CRM & Email Marketing

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Luxury Hotels 39 verified reviews
    95%
  • Boutiques 38 verified reviews
    96%
  • Resorts 22 verified reviews
    94%
  • Branded Hotels 17 verified reviews
    94%
  • City Center Hotels 11 verified reviews
    92%
  • Bed & Breakfast & Inns 9 verified reviews
    96%
  • Limited Service & Budget Hotels 5 verified reviews
    92%
  • RV Parks & Campgrounds 4 verified reviews
    90%
  • Airport/Conference Hotels 3 verified reviews
    97%
  • Hostels 2 verified reviews
    90%
  • Vacation Rentals & Villas 2 verified reviews
    100%

Revinate (Marketing) Overview

Revinate (Marketing) Overview

Transform guest data into revenue with Revinate Marketing, the all-in-one CRM and marketing automation solution built for hotels by hoteliers. Create and deliver targeted, customized campaigns across the customer journey, resulting in increased guest engagement and direct bookings.

About Revinate View website

Founded in 2009 | Headquarters in San Francisco United States | 400 employees

Revinate takes hoteliers to new heights of performance through data-driven solutions that cultivate deeper relationships with guests. As the global leader in CD...

Product Modules
Cancelation Recovery Campaigns Direct Booking Tools
INCLUDED
Create cancellation recovery campaigns to recapture lost revenue from cancellations.

Other Products by Revinate

Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Direct Booking Tools
Browse integrations (84 verified)

What customers love about Revinate (Marketing)

Like 94% recommend

Director of Operations - Rooms in San Antonio (United States)

-Easy to use and configure without having to contact a help desk -Intuitive approach to marketing solutions -Interfaces with PMS systems -Surveys are completely customizeable -Marketing segmentation capabilities User si...

Sales & Marketing Manager | Digital Marketing Specialist in West Kelowna (Canada)

- quick response time - helpful, friendly - easy to navigate software - great training videos - easy to read revenue and click tracking

Marketing Consultant in Milwaukee (United States)

As an email marketer for our clients, this is the first tool I've seen where we can tap into the database to really evaluate past guest information and use it for our campaign. We are now able to sending HIGHLY segmented...

Chargée de Communication & Webmarketing in Paris (France)

- Simple to use, but a very rich tool that brings back several information. - A team at the service of his client, who is very attentive & kind and answers at any questions quickly.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Revinate is an innovative company that is always evolving to meet the demands of their customers and market. They have a solid customer success team and the products itself are easy to use, visually appealing, and allows you to enhance your overall productivity.

by Laureline Klijnsma (Stayntouch) on December 13, 2021

See more answers (21)
Question:

What differentiates this product or service from the competition?

Answer:

Predominantly, the team makes the difference - from sales and integrations to customer success and implementations. From my experience, they care for their customers and their partners. Their hunger to innovate is also prominent in all they do.

by Laureline Klijnsma (Stayntouch) on December 13, 2021

See more answers (21)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I used to work for Revinate so I'm definitely bias, however the opportunity to generate a healthy ROI is definitely possible. That said, it depends on your establishment, definitely ask the salesteam to put in your data into their ROI calculator. Furthermore, especially during the current climate, b...

by Laureline Klijnsma (Stayntouch) on December 13, 2021

See more answers (21)
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+ 19 recommend
Recommended by Show More (17)

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Revinate Marketing allows us to respond to the market immediately and be agile with our communications. It’s simple, user-friendly, and eliminates the need for technical HTML developer. I can build ...
Rebekah Hubbard Engagement Manager at the Provenance Hotels
Testimonial avatar
Revinate has been an essential component of our success in driving rate and RevPAR. From its ease of use, to the segmentation capabilities, it has helped us reach our guests directly in a way that wa...
Jamie Fox Director of Operations at the Hotel Emma

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Germany
  • Ireland
  • United Kingdom
  • Switzerland
  • Australia
  • Singapore
  • Mexico

130 Verified Revinate Reviews

Likelihood to Recommend
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December 17, 2021

Revinate (Marketing) Review: Satisfiying Solution

General Manager from Luxury Hotels in Erding (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We use Revinate already for around three years and are very satisfied with the outcome: not only in terms of usebility, but also - and most important - in terms of revenue generated through this Provider-...

What do you dislike or think could be improved?

As Revinate switched to the new "all in one" Dashboard in the backend, we do not see any other point for critics.

Customer Support
4