The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 39 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Simple Night shines .
Upsellguru Gmbh shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Digital Acceptance & Payment Capture and Guest Segmentation & Targeting.
Side-by-side ratings based on 39 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 39 |
After analyzing 39 verified reviews, Simple Night users most value its , while Upsellguru Gmbh users highlight revenue and upselling effectiveness, ease of setup and integration, guest engagement and satisfaction. Click any theme to see what reviewers say.
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Revenue and Upselling Effectiveness
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Ease of Setup and Integration
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Guest Engagement and Satisfaction
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System Flexibility and Customization
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Two-way PMS Integration
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Email Customization and Templates
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Reporting and Analytics
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #7 12 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 17 reviews |
| Large (75-199 rooms) ▾ | — | #13 8 reviews |
| X-Large (200+ rooms) | — | #14 2 reviews |
By Property Type
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| Boutique ▾ | #27 0 reviews | #8 21 reviews |
| Luxury ▾ | — | #9 18 reviews |
| Branded / Chain ▾ | — | #12 13 reviews |
| Extended Stay ▾ | — | #9 6 reviews |
By Region
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| North America | #24 0 reviews | #13 2 reviews |
| Europe ▾ | — | #7 28 reviews |
| Asia Pacific ▾ | — | #7 5 reviews |
Choosing the right upselling software for your hotel hinges on your specific needs, hotel size, and operational setup. Both Simple Night and UpsellGuru aim to boost revenue, but they serve different functional areas—Simple Night focuses on distribution and activities, while UpsellGuru specializes in guest upselling and ancillary revenue. With UpsellGuru boasting a much higher score, more recent reviews, and a broader feature set, it’s clear which product is more aligned with current hotel demands.
Your decision should consider whether you need a comprehensive upselling platform or a distribution-oriented experience platform. Do you want a dedicated upsell tool that directly impacts guest revenue? Or are you seeking a broader platform that covers activities, distribution, and experiences?
Finally, are you prepared to invest in a product with proven recent success and high user satisfaction? The answer will guide you toward the better fit.
Simple Night aims at integrating activities, events, and experience distribution into your operation, providing tools for inventory, distribution, and activity bookings. However, it has a glaring lack of recent reviews, with no feedback in the last six months, and a low overall rating of 0/5, indicating limited trust or recent activity from users.
UpsellGuru, in contrast, commands a 4.95/5 rating based on 39 reviews, with all recent reviews from the last six months. Its focus on upselling, especially with features like bidding on upgrades and targeted offers, makes it more suitable for hotels looking to maximize ancillary revenue right now.
Are you looking for a platform that’s actively used and evolving? If so, UpsellGuru’s recent positive reviews and high NPS score of 9.77 suggest it’s the more reliable choice.
If your hotel needs to diversify into experience selling, manage activities, or work across multiple distribution channels, Simple Night might seem appealing. Yet, its zero reviews and minimal recent activity make it a risky choice for hotels seeking proven solutions.
If your goal is to increase guest spend through targeted upselling, room upgrades, and ancillary services, UpsellGuru is the clear winner. It’s used by a variety of hotel types, from luxury to boutique, and consistently receives high praise for ease of use, revenue impact, and guest engagement.
For hoteliers wanting immediate revenue uplift with minimal setup effort, UpsellGuru’s proven track record makes it the better pick. Conversely, if your focus is on activity distribution and experience sales, Simple Night’s offering might be worth a closer look, though its lack of recent data diminishes confidence.
UpsellGuru scores a 4.87/5 for ease of use, with reviews highlighting its straightforward setup, intuitive interface, and minimal staff training needed. Many users praise its quick deployment—some report results in just days—and note its seamless PMS integration.
Simple Night, on the other hand, has a 0/5 rating for ease of use, with no recent reviews available, making it difficult to gauge user experience today. Its broad platform aimed at distribution and experiences does not seem to have recent focus or active user feedback.
Edge: UpsellGuru.
UpsellGuru offers 12 unique features, including guest segmentation, dynamic pricing, offer templates, multi-channel communication, and automation, making it a versatile upselling tool. Its bidding system, guest targeting, and offer orchestration stand out as sophisticated tools for revenue growth.
Simple Night provides no features beyond basic distribution and activity management, which limits its functionality for upselling or revenue maximization. Its platform appears more geared toward activity sourcing and distribution rather than direct revenue-driving tools.
Edge: UpsellGuru.
UpsellGuru consistently receives high praise for its customer support, with a 4.82/5 rating and reviews emphasizing quick, professional, and responsive assistance. Users mention that the onboarding process is smooth and support teams help optimize platform use.
Simple Night has no recent review data or publicly available support ratings, making it impossible to evaluate support quality. Given the extensive positive feedback for UpsellGuru, it’s clear that support quality favors UpsellGuru.
Edge: UpsellGuru.
UpsellGuru boasts 44 verified integrations with major PMS and software providers, including RoomRaccoon, Stayntouch, SiteMinder, and more, making it highly adaptable across property types. Its wide array of partner integrations facilitates smoother operations and data flow.
Simple Night, with zero verified integrations, appears limited in connecting with existing hotel systems. For hotels relying on robust PMS integrations and automation, UpsellGuru’s extensive partner network offers a decisive advantage.
Edge: UpsellGuru.
Since Simple Night has no recent reviews or ratings, it’s impossible to gauge user satisfaction today. UpsellGuru, however, holds a 4.95/5 rating based on 39 reviews, with consistent praise across segments like luxury, boutique, and branded hotels.
High review scores combined with recent positive feedback suggest UpsellGuru’s user experience and performance are highly valued by hoteliers. If ratings matter, UpsellGuru is the clear leader.
Edge: UpsellGuru.
Simple Night does not publicly disclose pricing, but it is described as a platform with distribution, inventory, and activity management services—likely with custom quotes based on scope.
UpsellGuru has a straightforward monthly fee of $300, with no trial, freemium, or implementation fees. Given the transparency and affordability, UpsellGuru offers clear value for hotels looking for predictable pricing.
Edge: UpsellGuru.
Not ideal if:
Not ideal if:
In essence, Simple Night is a broad experience and activity platform with distribution capabilities, but its lack of recent reviews and limited features make it less suitable for immediate revenue-focused needs. UpsellGuru, with its high ratings, extensive integrations, and proven effectiveness, stands out as the superior choice for hotels prioritizing upselling and ancillary revenue.
If your hotel’s primary goal is to increase guest spend through targeted offers and automation, UpsellGuru offers clear advantages—its ease of use and recent customer feedback support this. For hotels exploring activity distribution or experience sales, Simple Night might be relevant, but its current data shows it’s less reliable.
In conclusion, for most hotels seeking a ready-to-go, revenue-boosting upselling platform, UpsellGuru is the recommended solution. Its high satisfaction, active user base, and broad feature set make it the safer investment for your team’s growth.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, Simple Night and UpsellGuru share 0 features. Here are the key differences — features one has that the other lacks.
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| Digital Acceptance & Payment Capture | ||
| Dynamic Upgrade Pricing | ||
| Guest Segmentation & Targeting | ||
| Offer Experimentation & A/B Testing | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Hoteliers appreciate UpsellGuru for its significant impact on increasing both room and ancillary revenue. The ability to set dynamic pricing and bid o... Hoteliers appreciate UpsellGuru for its significant impact on increasing both room and ancillary revenue. The ability to set dynamic pricing and bid options for upgrades has been particularly effective in engaging guests and maximizing profits.
Numerous reviews praise the straightforward setup and integration with PMS systems, citing ease of activation and seamless functionality with existing... Numerous reviews praise the straightforward setup and integration with PMS systems, citing ease of activation and seamless functionality with existing hotel systems. Users found it quick to get started and appreciated the intuitive interface.
The bidding feature, in particular, has been well-received for its engaging nature, giving guests a sense of control over their stay. Several reviews... The bidding feature, in particular, has been well-received for its engaging nature, giving guests a sense of control over their stay. Several reviews note how this has positively impacted the guest experience and satisfaction.
Where hoteliers push back
While many appreciate the existing PMS integrations, some users point out the need for more two-way integration with additional PMS providers to reduc... While many appreciate the existing PMS integrations, some users point out the need for more two-way integration with additional PMS providers to reduce manual work and streamline operations further.
A number of users feel that the current email templates are too rigid and lack customization options. Suggestions include more flexible design adjustm... A number of users feel that the current email templates are too rigid and lack customization options. Suggestions include more flexible design adjustments and the ability to add interactive elements like GIFs.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Simple Night and UpsellGuru share many core Upselling Software features, but each has unique capabilities. Simple Night offers 0 verified integration partners, while UpsellGuru offers 44. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. UpsellGuru leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Simple Night: No. UpsellGuru: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Simple Night has an HT Score of 0 and Upsellguru Gmbh has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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