The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Simplelinkup shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, Simplelinkup users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
| Simplelinkup |
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Simplelinkup |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | Simplelinkup |
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | Simplelinkup |
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between Simplelinkup and SkyTouch Technology hinges on your hotel’s specific needs. While Simplelinkup offers no current reviews or significant features, SkyTouch has established itself with a comprehensive, cloud-based property management system used by hundreds of hotels. Your decision should weigh the importance of recent user feedback, feature set, and support quality.
Simplelinkup, as a product, appears to lack active customer feedback and a clear feature set, making it difficult to evaluate its suitability. SkyTouch, on the other hand, boasts over 119 reviews in the past six months, with a high Likelihood to Recommend score of 89%, making it a more reliable consideration. Will you prioritize proven features and recent user experiences?
Simplelinkup, despite its promising AI-driven feedback management, has zero reviews and no available features, leaving its practical usefulness unverified. Conversely, SkyTouch offers a well-documented platform with 27 features, including online support, guest profiles, revenue tracking, and integrated CRS, which many hotels find essential for daily operations.
SkyTouch’s reviews highlight its ease of use, detailed reporting, and robust integrations, making it the go-to for hotels seeking an established platform. Simplelinkup’s lack of reviews and features suggests it might not yet be a reliable choice for operational hotel management. Do you want a proven system backed by recent positive feedback, or are you willing to risk untested options?
SkyTouch’s user rating of 4.64/5, based on extensive recent reviews, indicates a highly intuitive and straightforward interface. Customers praise its quick onboarding, with some reporting they learned the system in less than a day, and appreciate features like the Tape Chart for reservations management.
Simplelinkup’s rating is 0/5, and with no reviews, its usability remains unverified. Without real-world feedback, it’s difficult to assess whether Simplelinkup can meet your staff’s ease-of-use expectations. Edge: SkyTouch Technology.
SkyTouch’s 27 features include a comprehensive booking engine, revenue management, automated night audits, group functionality, and integrations with 33 partners. These features are tailored for scalable hotel operations, supporting advanced rate management and guest CRM functionalities.
Simplelinkup does not currently list any specific features, and with zero verified integrations, it offers no comparable capabilities. The extensive feature set and integrations give SkyTouch a clear advantage. Edge: SkyTouch Technology.
SkyTouch’s customer support is rated 4.5/5, with reviews praising their professionalism and helpfulness, especially regarding technical issues and onboarding. Many users mention support as a key reason they trust SkyTouch for their daily operations.
Simplelinkup has no reviews, leaving its support quality unverified. Without recent feedback, you cannot confidently rely on Simplelinkup’s customer service. Edge: SkyTouch Technology.
SkyTouch boasts 33 verified partners, including prominent solutions like SiteMinder, Chargerback, and Impulsify, giving your hotel access to a broad ecosystem. Simplelinkup lists no verified integrations, limiting its connectivity options.
If integrations are critical for your hotel’s tech stack, SkyTouch’s extensive partner network provides a decisive advantage. Edge: SkyTouch Technology.
With 119 recent reviews and an overall rating of 3.5/5, SkyTouch’s users generally find the system useful, especially appreciating its ease of use and support. Hotels across various segments, from boutique to branded properties, rate it highly.
Simplelinkup offers no reviews, making it impossible to gauge hotel satisfaction. The absence of recent feedback suggests it may not yet be a trusted solution. Edge: SkyTouch Technology.
Simplelinkup does not list any pricing information, which could imply a free or undisclosed fee structure. SkyTouch charges a $600 monthly base fee, with no additional implementation or monthly per-room charges.
Given the transparent pricing and value ratings, SkyTouch’s cost appears aligned with its feature set and support quality. Without clear pricing for Simplelinkup, it’s difficult to compare value directly. Edge: SkyTouch Technology.
Not ideal if:
Simplelinkup might suit niche feedback projects but falls short as a comprehensive PMS.
Not ideal if:
SkyTouch is designed for hotels aiming for operational efficiency and growth.
SkyTouch stands out as an active, feature-rich PMS trusted by hundreds of hotels, with recent positive reviews and extensive integrations. Its broad functionality supports daily operations, revenue management, and multi-property management at a predictable cost.
Simplelinkup, lacking recent reviews and features, appears more suited for feedback management rather than operational hotel management. For a proven, scalable solution that your team can rely on, SkyTouch is the clear choice.
If your hotel needs a comprehensive PMS with a robust feature set, go with SkyTouch. Its extensive recent review base and proven support make it a safer investment.
Choose Simplelinkup if your primary focus is customer feedback and sentiment analysis, and you are willing to accept a less verified platform. However, for operational excellence and growth, SkyTouch provides the tools and confidence your team needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Simplelinkup |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, Simplelinkup and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Simplelinkup |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Simplelinkup and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Simplelinkup offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Simplelinkup: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Simplelinkup has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor