The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Travel Tripper shines .
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 105 | 0 |
After analyzing 105 verified reviews, Sirvoy users most value its customer support, ease of use, reservation management, while Travel Tripper users highlight . Click any theme to see what reviewers say.
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Travel Tripper |
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Travel Tripper |
|---|---|---|
| Small (10-24 rooms) ▾ | #22 36 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #48 3 reviews | — |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #27 1 reviews | — |
By Property Type
| Segment |
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Travel Tripper |
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| Boutique ▾ | #29 21 reviews | — |
| Luxury ▾ | #37 7 reviews | — |
| Branded / Chain | #42 4 reviews | — |
| Extended Stay | #35 3 reviews | — |
By Region
| Segment |
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Travel Tripper |
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| North America ▾ | #23 16 reviews | — |
| Europe ▾ | #16 31 reviews | — |
| Asia Pacific ▾ | #13 6 reviews | — |
| Middle East | #27 0 reviews | — |
As a hotelier evaluating property management systems, you want an intuitive, reliable, and supported platform. Sirvoy has amassed a significant volume of recent reviews and high ratings, making it the standout choice here. Meanwhile, Travel Tripper’s lack of user feedback and absence of reviews place it at a disadvantage for your decision-making. With more recent feedback and proven user satisfaction, Sirvoy clearly takes the lead.
Sirvoy offers a comprehensive, easy-to-use PMS tailored for small to medium-sized properties, with over 95 reviews and a high NPS score of 9.41/10. Travel Tripper, on the other hand, lacks any reviews or user ratings, making it impossible to assess its real-world performance. If your hotel prioritizes proven customer satisfaction, Sirvoy is the clear winner.
Sirvoy addresses core hotel needs like reservations, channel management, guest communication, and payment processing—all within an accessible interface. Travel Tripper, by contrast, seems to focus primarily on distribution and revenue management, with no publicly available user feedback to confirm its ease of use or feature set. For hotels seeking an all-in-one PMS with a track record, Sirvoy’s more extensive feature set and customer praise make it superior.
If your hotel requires a user-friendly system with strong support and a broad feature set, go with Sirvoy. It caters well to small and medium properties, especially those needing integrated booking engines, channel management, and guest communication tools. If your hotel’s focus is solely on distribution and revenue optimization, Travel Tripper might be relevant, but the lack of reviews makes it hard to justify over Sirvoy’s proven track record.
Sirvoy’s UI scores an impressive 4.64/5, with many reviews praising its intuitive navigation and simple onboarding. Conversely, Travel Tripper has no available ratings or user feedback, making its ease of use unverified. Support ratings also favor Sirvoy, which boasts a 4.85/5 score and praise for quick, helpful assistance. Edge: Sirvoy.
Sirvoy offers 43 distinct features, including multi-lingual support, a booking engine, guest messaging, payment processing, and a housekeeping module—features that Travel Tripper does not publicly list or verify. Travel Tripper’s focus appears centered on revenue management and distribution, with no documented standalone features. Edge: Sirvoy.
Sirvoy’s customer support earns a 4.85/5 rating, with reviews highlighting quick, helpful, and friendly assistance. There are no reviews or ratings for Travel Tripper’s support, making it impossible to gauge service quality. Given Sirvoy’s high support scores and recent positive feedback, it’s the safer choice for reliable assistance. Edge: Sirvoy.
Sirvoy integrates with 21 verified partners, including major channels like Booking.com, Expedia, and GDS systems, providing extensive connectivity. Travel Tripper has no verified integrations publicly listed or reviewed. For a hotel looking to connect with multiple distribution channels, Sirvoy’s integration ecosystem is clearly advantageous. Edge: Sirvoy.
Sirvoy’s reviews are recent and plentiful, with a 94% likelihood to recommend and a 9.41/10 NPS score, especially favored by small and boutique hotels, hostels, and inns. Travel Tripper has no reviews, so no ratings or hotel segment preferences are available. The clear winner here is Sirvoy due to its proven high ratings. Edge: Sirvoy.
Sirvoy charges a $200 monthly flat fee, with no freemium or trial options. Travel Tripper’s pricing is not publicly available, which complicates comparison. Based on transparency and value, Sirvoy’s predictable pricing offers clear value for the features provided.
Not ideal if your property demands highly specialized or enterprise-level features, or if you prefer free or usage-based models.
Not ideal if you require a proven, well-reviewed PMS with broad customer support and integrations, or if your hotel is small and needs a simple, cost-effective system.
Sirvoy’s main strength lies in its proven track record, with over 95 recent reviews, high ratings, and a broad feature set. It functions as a full property management system that supports daily operations, reservations, and guest communication for small to medium-sized hotels. Travel Tripper offers distribution and revenue management tools, but the absence of verified reviews makes its performance uncertain.
Choose Sirvoy if you desire a user-friendly, well-supported PMS with a strong reputation. Opt for Travel Tripper only if your primary need is distribution and rate management, and you are prepared to evaluate its capabilities without concrete customer feedback. Overall, Sirvoy’s established presence and recent positive reviews make it the safer, more dependable choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Travel Tripper | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, Sirvoy and Travel Tripper share 0 features. Here are the key differences — features one has that the other lacks.
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Travel Tripper |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Sirvoy and Travel Tripper share many core Property Management Systems features, but each has unique capabilities. Sirvoy offers 21 verified integration partners, while Travel Tripper offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sirvoy: No. Travel Tripper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sirvoy has an HT Score of 85 and Travel Tripper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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