The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 921 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to ease of use and user-friendly interface — especially for brand properties (3.0/5) , with exclusive features like On premise.
Sirvoy shines when it comes to customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 921 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $100/mo | From $200/mo |
| Verified Reviews | 816 | 105 |
After analyzing 921 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of use and user-friendly interface
▾
|
+
Customer Support
▾
|
|
+
Reliability and efficiency improvements
▾
|
+
Ease of Use
▾
|
|
+
Integration and real-time synchronization
▾
|
+
Reservation Management
▾
|
|
+
POS system performance
▾
|
+
User Interface and Design
▾
|
| Cons | |
|
−
Reporting and analytics enhancements
▾
|
−
Functionality Limitations
▾
|
|
−
Advanced features request
▾
|
−
Customization and Adaptability
▾
|
|
−
Mobile application performance
▾
|
−
Cost and Value for Money
▾
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #2 492 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #48 3 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #46 1 reviews |
| X-Large (200+ rooms) | #37 1 reviews | #27 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #3 264 reviews | #29 21 reviews |
| Luxury ▾ | #2 416 reviews | #37 7 reviews |
| Branded / Chain ▾ | #5 131 reviews | #42 4 reviews |
| Extended Stay ▾ | #5 41 reviews | #35 3 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #16 45 reviews | #23 16 reviews |
| Europe ▾ | #26 16 reviews | #16 31 reviews |
| Asia Pacific ▾ | #1 635 reviews | #13 6 reviews |
| Middle East ▾ | #3 15 reviews | #27 0 reviews |
Choosing between Yanolja Property Management System by Yanolja Cloud Solution and Sirvoy hinges on your hotel’s operational needs, size, and growth plans. Both aim to streamline your property management but differ significantly in features, user experience, and market positioning.
Yanolja’s system is a comprehensive on-premise solution with a strong global presence, especially in larger hotels and resorts. Sirvoy is a cloud-based, intuitive platform tailored for small to medium-sized properties seeking straightforward management. Which one aligns better with your hotel’s goals?
Yanolja offers a full-featured, on-premise PMS with deep integration capabilities and robust control over operations, making it suitable for properties that prioritize data security and extensive customization. Sirvoy, on the other hand, provides a cloud-based, easy-to-use interface with essential tools, ideal for smaller teams or properties without complex operational demands.
Yanolja’s recent reviews, totaling 662 and with a 91.85/100 HT Score, reflect its strong market presence and a solid overall rating of 4.25/5. Sirvoy, with only 95 reviews and a slightly lower score of 83.93, offers a more modest but still positive user experience. Are you prepared for a system that requires more setup but offers extensive control, or do you prefer quick deployment with less complexity?
If your hotel needs a full control system with extensive integrations, especially in larger properties or resorts, go with Yanolja. Its on-premise architecture and feature-rich platform support complex workflows, multi-location management, and detailed reporting.
If your hotel is small to medium-sized, prioritizes ease of use, and prefers a cloud solution that requires minimal setup, Sirvoy is the better fit. Its intuitive interface and strong support make onboarding faster and management simpler.
In summary, choose Yanolja for control and customization, and Sirvoy for simplicity and rapid deployment. Your decision should align with your hotel’s size, complexity, and growth trajectory.
Yanolja’s interface scores 4.77/5, praised for its user-friendly design, especially in reservations and billing workflows. Its onboarding process averages 4.71/5, with many reviews highlighting quick staff adoption and seamless migration.
Sirvoy’s interface is slightly less rated at 4.64/5, but still highly intuitive, with onboarding at 4.6/5. Users find Sirvoy’s straightforward design particularly helpful for teams with less technical experience.
Edge: Yanolja.
Yanolja provides 1 unique feature: on-premise deployment, which enhances data security and operational speed without internet dependency. Sirvoy boasts a comprehensive set of 43 features, including multi-lingual support, guest messaging, channel management, booking engine, online check-in/out, payment processing, and more.
While Yanolja’s single exclusive feature might appeal to security-conscious properties, Sirvoy’s extensive feature set covers a broader range of operational needs. If advanced features like automated reminders, guest CRM, and integrated website builder are critical, Sirvoy’s offering is more complete.
Edge: Sirvoy.
Yanolja’s support ratings sit at 4.79/5, with reviews praising their dedicated team, with comments like “They really make you comfortable with the software.” Sirvoy’s slightly higher support score of 4.85/5 is reflected in reviews describing their support as “excellent, responsive, and helpful,” with quick resolutions.
Both products deliver high support standards, but Sirvoy’s slightly higher recent support rating and positive testimonials suggest it may have a slight edge for new users or those needing quick assistance.
Edge: Sirvoy.
Yanolja’s platform integrates with 157 verified partners, including major systems like Xero, QuickBooks, and several revenue management tools. Sirvoy connects with 21 verified partners, including prominent channels like Booking.com, Expedia, and GDS.
Shared integrations include TrustYou, SiteMinder, and Tripadvisor, but Yanolja’s broader integration ecosystem offers more flexibility for complex, multi-system setups. If your property relies on extensive third-party tools, Yanolja’s alliance network provides a significant advantage.
Edge: Yanolja.
Yanolja’s reviews, with 662 total and recent reviews in the last six months, show a high overall rating of 4.25/5, with a 96% likelihood to recommend. Hoteliers in larger resorts and boutique hotels frequently praise its reliability and operational control.
Sirvoy, with only 95 reviews and a slightly lower rating of around 0/5 in overall rating (noted as a rating scale discrepancy), is favored for simplicity but has less recent review data. Larger or more complex properties rate Yanolja higher, confirming its suitability for critical, high-volume operations.
Edge: Yanolja.
Yanolja is priced at a flat $100 monthly fee, with no trial or freemium options, offering predictable budgeting. Sirvoy charges $200 monthly, with a 30-day trial, making it more expensive but also including a trial period for testing.
Cost considerations favor Yanolja for budget-conscious properties or those seeking predictable expenses. Sirvoy’s trial allows evaluation before committing to higher fees.
Yanolja offers a feature-rich, on-premise platform suited for hotels that need control, security, and integration. Its extensive partner network and robust architecture make it ideal for larger or high-volume properties.
Sirvoy is an intuitive, cloud-based solution designed for smaller properties that value simplicity, affordability, and quick onboarding. Its straightforward setup and excellent support make it a reliable choice for hotels with less complex needs.
If your hotel has significant operational complexity and values control, go with Yanolja. For smaller properties seeking ease and speed, Sirvoy is the clear choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $100/mo | From $200/mo |
According to HTR's product database, Yanolja Property Management System and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 32 more features differ between these products.
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor