The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 943 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to ease of use and user-friendly interface — especially for brand properties (3.0/5) , with exclusive features like On premise.
Sirvoy shines when it comes to customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 943 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $200/mo |
| Verified Reviews | 816 | 127 |
After analyzing 943 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Sirvoy users highlight customer support, user experience, customization. Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Customer Support
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Reliability and efficiency improvements
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User Experience
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Integration and real-time synchronization
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Customization
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POS system performance
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Channel Management
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Reporting and analytics enhancements
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Functional Limitations
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Advanced features request
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Pricing and Revenue Management
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Mobile application performance
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Integration Options
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #48 3 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #46 1 reviews |
| X-Large (200+ rooms) | #37 1 reviews | #27 1 reviews |
By Property Type
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| Boutique ▾ | #3 264 reviews | #29 21 reviews |
| Luxury ▾ | #2 416 reviews | #37 7 reviews |
| Branded / Chain ▾ | #5 131 reviews | #42 4 reviews |
| Extended Stay ▾ | #5 41 reviews | #35 3 reviews |
By Region
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| North America ▾ | #16 45 reviews | #23 16 reviews |
| Europe ▾ | #26 16 reviews | #16 31 reviews |
| Asia Pacific ▾ | #1 635 reviews | #13 6 reviews |
| Middle East ▾ | #3 15 reviews | #27 0 reviews |
Choosing between Yanolja Property Management System by Yanolja Cloud Solution and Sirvoy hinges on your hotel’s operational needs, size, and growth plans. Both aim to streamline your property management but differ significantly in features, user experience, and market positioning.
Yanolja’s system is a comprehensive on-premise solution with a strong global presence, especially in larger hotels and resorts. Sirvoy is a cloud-based, intuitive platform tailored for small to medium-sized properties seeking straightforward management. Which one aligns better with your hotel’s goals?
Yanolja offers a full-featured, on-premise PMS with deep integration capabilities and robust control over operations, making it suitable for properties that prioritize data security and extensive customization. Sirvoy, on the other hand, provides a cloud-based, easy-to-use interface with essential tools, ideal for smaller teams or properties without complex operational demands.
Yanolja’s recent reviews, totaling 662 and with a 91.85/100 HT Score, reflect its strong market presence and a solid overall rating of 4.25/5. Sirvoy, with only 95 reviews and a slightly lower score of 83.93, offers a more modest but still positive user experience. Are you prepared for a system that requires more setup but offers extensive control, or do you prefer quick deployment with less complexity?
If your hotel needs a full control system with extensive integrations, especially in larger properties or resorts, go with Yanolja. Its on-premise architecture and feature-rich platform support complex workflows, multi-location management, and detailed reporting.
If your hotel is small to medium-sized, prioritizes ease of use, and prefers a cloud solution that requires minimal setup, Sirvoy is the better fit. Its intuitive interface and strong support make onboarding faster and management simpler.
In summary, choose Yanolja for control and customization, and Sirvoy for simplicity and rapid deployment. Your decision should align with your hotel’s size, complexity, and growth trajectory.
Yanolja’s interface scores 4.77/5, praised for its user-friendly design, especially in reservations and billing workflows. Its onboarding process averages 4.71/5, with many reviews highlighting quick staff adoption and seamless migration.
Sirvoy’s interface is slightly less rated at 4.64/5, but still highly intuitive, with onboarding at 4.6/5. Users find Sirvoy’s straightforward design particularly helpful for teams with less technical experience.
Edge: Yanolja.
Yanolja provides 1 unique feature: on-premise deployment, which enhances data security and operational speed without internet dependency. Sirvoy boasts a comprehensive set of 43 features, including multi-lingual support, guest messaging, channel management, booking engine, online check-in/out, payment processing, and more.
While Yanolja’s single exclusive feature might appeal to security-conscious properties, Sirvoy’s extensive feature set covers a broader range of operational needs. If advanced features like automated reminders, guest CRM, and integrated website builder are critical, Sirvoy’s offering is more complete.
Edge: Sirvoy.
Yanolja’s support ratings sit at 4.79/5, with reviews praising their dedicated team, with comments like “They really make you comfortable with the software.” Sirvoy’s slightly higher support score of 4.85/5 is reflected in reviews describing their support as “excellent, responsive, and helpful,” with quick resolutions.
Both products deliver high support standards, but Sirvoy’s slightly higher recent support rating and positive testimonials suggest it may have a slight edge for new users or those needing quick assistance.
Edge: Sirvoy.
Yanolja’s platform integrates with 157 verified partners, including major systems like Xero, QuickBooks, and several revenue management tools. Sirvoy connects with 21 verified partners, including prominent channels like Booking.com, Expedia, and GDS.
Shared integrations include TrustYou, SiteMinder, and Tripadvisor, but Yanolja’s broader integration ecosystem offers more flexibility for complex, multi-system setups. If your property relies on extensive third-party tools, Yanolja’s alliance network provides a significant advantage.
Edge: Yanolja.
Yanolja’s reviews, with 662 total and recent reviews in the last six months, show a high overall rating of 4.25/5, with a 96% likelihood to recommend. Hoteliers in larger resorts and boutique hotels frequently praise its reliability and operational control.
Sirvoy, with only 95 reviews and a slightly lower rating of around 0/5 in overall rating (noted as a rating scale discrepancy), is favored for simplicity but has less recent review data. Larger or more complex properties rate Yanolja higher, confirming its suitability for critical, high-volume operations.
Edge: Yanolja.
Yanolja is priced at a flat $100 monthly fee, with no trial or freemium options, offering predictable budgeting. Sirvoy charges $200 monthly, with a 30-day trial, making it more expensive but also including a trial period for testing.
Cost considerations favor Yanolja for budget-conscious properties or those seeking predictable expenses. Sirvoy’s trial allows evaluation before committing to higher fees.
Yanolja offers a feature-rich, on-premise platform suited for hotels that need control, security, and integration. Its extensive partner network and robust architecture make it ideal for larger or high-volume properties.
Sirvoy is an intuitive, cloud-based solution designed for smaller properties that value simplicity, affordability, and quick onboarding. Its straightforward setup and excellent support make it a reliable choice for hotels with less complex needs.
If your hotel has significant operational complexity and values control, go with Yanolja. For smaller properties seeking ease and speed, Sirvoy is the clear choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $200/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being re... Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being readily available and providing valuable assistance, which enhances the overall user experience.
Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to... Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to use daily, which significantly simplifies management operations. The platform’s user-friendliness supports quick onboarding and day-to-day operation.
The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for fu... The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for further customization options, such as additional integrations and the ability to tailor discounts.
Where hoteliers push back
While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhanc... While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhancements in these areas are mentioned.
Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more... Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more user-friendly pricing and discount setting options, which can impact revenue optimization efforts.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 91 and Sirvoy has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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