Compare SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl

SiteMinder

SiteMinder Guest Engagement (Messaging)

91 reviews
Actabl

ALICE Guest Messaging by Actabl

374 reviews

Compare SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl

Guest Messaging Software vendor comparison between SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl . Find out which Guest Messaging Software is right for you based on realtime data from 465 verified hotelier reviews across 47 countries.

SiteMinder

SiteMinder

Ranked 8 (out of 66)

4.8
91 reviews
View profile
Actabl

Actabl

Ranked 3 (out of 66)

4.7
374 reviews
View profile

Ratings Summary

HT Score

SiteMinder Guest Engagement (Messaging)

81 HTScore Icon

ALICE Guest Messaging by Actabl

91 HTScore Icon
Popularity

SiteMinder Guest Engagement (Messaging)

91 verified reviews

ALICE Guest Messaging by Actabl

374 verified reviews
Likelihood to Recommend

SiteMinder Guest Engagement (Messaging)

96%

ALICE Guest Messaging by Actabl

93%
Ease of Use

SiteMinder Guest Engagement (Messaging)

4.8

ALICE Guest Messaging by Actabl

4.7
ROI

SiteMinder Guest Engagement (Messaging)

4.6

ALICE Guest Messaging by Actabl

4.6
Implementation

SiteMinder Guest Engagement (Messaging)

4.7

ALICE Guest Messaging by Actabl

4.6
Customer Support

SiteMinder Guest Engagement (Messaging)

4.8

Verified Customer Support

ALICE Guest Messaging by Actabl

4.6

Verified Customer Support

Certificate of Excellence

SiteMinder Guest Engagement (Messaging)

ALICE Guest Messaging by Actabl

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

SiteMinder
vs.
Actabl
vs.

Customers

Top 3 Segments

SiteMinder Guest Engagement (Messaging)

Boutiques - 27%
City Center Hotels - 20%
Resorts - 12%

ALICE Guest Messaging by Actabl

Resorts - 26%
Boutiques - 23%
Branded Hotels - 13%
Featured clients

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

SiteMinder Guest Engagement (Messaging)

Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
SiteMinder
vs.
Actabl
vs.

What Customers Are Saying

Most Recent Review

SiteMinder Guest Engagement (Messaging)

Wide Scope of Collaboration

Sales & Marketing Manager from (Sint Maarten)

ALICE Guest Messaging by Actabl

Fantastic way to reach out to our guest

group rooms coordinator from (United States of America)
Most Positive Review

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

ALICE Guest Messaging by Actabl

Best App For Hospitality!

Sales Coordinator from
Most Critical

SiteMinder Guest Engagement (Messaging)

Beast Customer Service! Best expanding tool I ever used

Sales Executive from

ALICE Guest Messaging by Actabl

Customer service and internal communication

Front Desk Agent
References

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

Noah Lemaich
Director of Brand Standards SIXTY Beverly Hills

Abraham Rodriguez Director, Front Office
Front Office Director Smyth Tribeca

Michael Hillier
General Manager The Renwick

General Info