Smart CMS by Bookassist vs. Travel Media Group (Responsive Websites): Which Is Right for You?

Updated May 16, 2026  ·  225 verified reviews analyzed

TLDR

We analyzed 225 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Bookassist shines when it comes to professional and responsive support — especially for brand properties (4.7/5) , with exclusive features like Mobile optimized/responsive and Automated reporting.

Travel Media Group shines .

See the full breakdown below ↓

How Does Smart CMS by Bookassist Compare to Travel Media Group (Responsive Websites)?

Side-by-side ratings based on 225 verified hotelier reviews on HTR.

HTScore
79
0
Likelihood to Recommend
96%
100%
Ease of Use
4.7/5
4.8/5
Customer Support
4.9/5
4.7/5
Value for Money
4.7/5
4.4/5
Starting Price Contact sales Contact sales
Verified Reviews 219 6

What Are the Pros and Cons of Smart CMS by Bookassist vs Travel Media Group (Responsive Websites)?

After analyzing 225 verified reviews, Bookassist users most value its professional and responsive support, user-friendly cms and booking engine, direct bookings and revenue increase, while Travel Media Group users highlight . Click any theme to see what reviewers say.

Bookassist Bookassist Travel Media Group Travel Media Group
Pros
+ Professional and Responsive Support
+ User-Friendly CMS and Booking Engine
+ Direct Bookings and Revenue Increase
+ Technical Innovation and Updates
Cons
Customization and Flexibility
Technical and Administrative Issues
Data Analysis and Reporting

Bookassist vs Travel Media Group: Rankings by Hotel Segment

How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Bookassist Bookassist Travel Media Group Travel Media Group
Small (10-24 rooms) #6 65 reviews #28 1 reviews
Mid-Size (25-74 rooms) #6 109 reviews #25 3 reviews
Large (75-199 rooms) #4 29 reviews #20 1 reviews
X-Large (200+ rooms) #9 2 reviews

By Property Type

Segment Bookassist Bookassist Travel Media Group Travel Media Group
Boutique #6 86 reviews #27 3 reviews
Luxury #7 79 reviews #26 2 reviews
Branded / Chain #7 55 reviews #20 3 reviews
Extended Stay #3 30 reviews

By Region

Segment Bookassist Bookassist Travel Media Group Travel Media Group
North America #12 7 reviews #14 6 reviews
Europe #3 195 reviews
Asia Pacific #9 3 reviews
Middle East #7 2 reviews

The Decision

When choosing a website platform for your hotel, you're weighing ease of use, features, support, and cost. Bookassist’s Smart CMS offers a comprehensive, integrated solution designed specifically for hoteliers seeking to boost direct bookings and website visibility. Meanwhile, Travel Media Group provides a straightforward, cost-effective vanity website that emphasizes ease of content management and SEO. Your decision hinges on whether you prioritize extensive features and integrations or simplicity and affordability.

Both products aim to improve your online presence, but their approaches differ significantly. Bookassist focuses on advanced functionality and customization, whereas Travel Media Group emphasizes ease and ongoing content updates. Which aligns better with your hotel’s needs?

Is Smart CMS by Bookassist or Responsive Websites by Travel Media Group Better for Hotels?

Bookassist’s Smart CMS is tailored for hotels seeking deep customization, advanced features, and a strong booking engine integration. It boasts a rich set of tools, including multi-lingual support, dynamic rates, and niche functionalities like alternative accommodation options. Its user interface is highly flexible but requires some learning curve, especially for complex features.

Travel Media Group’s Responsive Websites are designed for hotels that want a simple, easy-to-maintain website with strong SEO benefits. Its focus is on creating a mobile-friendly site that tells your story and drives direct bookings without complicated tools. It’s ideal for properties that prefer straightforward content updates and SEO improvements but don’t need extensive booking features.

Both products aim to enhance your online visibility, but Bookassist’s depth of features makes it more suitable if your hotel needs advanced booking tools and customization. Conversely, Travel Media Group’s simplicity benefits hotels that want a quick, effective digital presence. Are you looking for a feature-rich platform or a straightforward website solution?

Bookassist vs Travel Media Group: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich booking website with extensive customization and integrations, go with Bookassist. Its suite of 33 unique features, including multi-currency, booking abandonment recapture, and social media integration, offers a high level of control to optimize direct bookings.

However, if your priority is a cost-effective, easy-to-manage website that improves search engine exposure and conversion without requiring complex tools, Travel Media Group is the better choice. Its website design helps tell your story and boost SEO, ideal for small properties or hotels with limited digital staff.

For hotels aiming to increase direct revenue and leverage advanced functionalities, Bookassist clearly stands out. But, if simplicity, ongoing content updates, and SEO are your focus, Travel Media Group offers an efficient, budget-friendly alternative.

Is Smart CMS by Bookassist or Responsive Websites by Travel Media Group Easier to Use?

Bookassist’s platform, rated 4.72/5 for ease of use, provides an intuitive drag-and-drop interface complemented by visual page management and built-in tutorials. Its onboarding scores a high 4.79/5, reflecting a smooth setup process, but some users note that managing complex features can require support contact. Its deep customization, though powerful, may challenge staff unfamiliar with advanced CMS tools.

Travel Media Group’s website builder, rated 5/5 for ease of use and onboarding, emphasizes simplicity. Its user interface is straightforward, allowing hotel staff to update content easily without technical knowledge. The platform’s minimal learning curve means your team can start publishing and optimizing in no time.

Edge: Travel Media Group.

Which Has Better Features: Smart CMS by Bookassist or Responsive Websites by Travel Media Group?

Bookassist’s Smart CMS offers 33 exclusive features, such as multi-lingual support, automated reporting, pre- and post-stay emails, social media integrations, and booking abandonment tools. It also includes niche functionalities like gift vouchers, group bookings, and alternative accommodation recommendations, making it highly versatile.

Travel Media Group’s websites are primarily focused on storytelling and SEO. They do not include advanced booking features or extensive customization options. Instead, they provide a well-designed, search-optimized website that’s easy to update.

Edge: Bookassist.

Which Has Better Customer Support: Smart CMS by Bookassist or Responsive Websites by Travel Media Group?

Bookassist scores 4.91/5 for customer support, with reviews praising its responsiveness, proactive advice, and account management. Many users highlight how their support team swiftly assists with technical issues and strategic guidance, enhancing their experience.

Travel Media Group’s support, rated 4.88/5, is also highly regarded, with reviews emphasizing dedicated content management assistance and timely updates. Clients appreciate the hands-on approach, especially for website content and SEO.

Both vendors excel, but Bookassist’s slightly higher score and more diverse review set suggest a broader, more recent positive trend.

Edge: Bookassist.

Which Do Hoteliers Rate Higher: Smart CMS by Bookassist or Responsive Websites by Travel Media Group?

Bookassist’s overall rating of 4.92/5 and 155 reviews reflect strong, ongoing customer satisfaction. Hotels across segments, from boutique to city-center properties, praise its direct booking results and support.

Travel Media Group’s perfect 5/5 rating from only 4 reviews indicates highly satisfied clients but with limited data. Its users mainly appreciate ease of use and ongoing content updates.

Given the volume and recency of reviews, Bookassist’s ratings carry more weight.

Edge: Bookassist.

How Much Do Smart CMS by Bookassist and Responsive Websites by Travel Media Group Cost?

Both products do not publish explicit pricing details; they are offered without setup or recurring fees. Bookassist’s model often involves a custom quote based on your hotel’s size and needs, and Travel Media Group similarly emphasizes no set-up charges.

Since both are quote-based, your hotel should request proposals for accurate comparisons. However, considering the extensive features of Bookassist, expect it to be costlier than Travel Media Group’s straightforward website service.

What Type of Hotel Should Use Smart CMS by Bookassist?

  • Hotels that need a customizable, feature-rich website capable of supporting high direct booking volumes.
  • Properties seeking multi-lingual and multi-currency support to attract international guests.
  • Hotels requiring niche features like gift vouchers, group bookings, and alternative accommodation recommendations.
  • Teams that want detailed reporting, A/B testing, and advanced marketing tools.
  • Hotels aiming to reduce reliance on OTAs by maximizing direct revenue.

Not ideal if:

  • Your hotel is small with minimal digital staff.
  • You prefer a simple, low-maintenance website.
  • You don't require extensive booking functionalities.

What Type of Hotel Should Use Responsive Websites by Travel Media Group?

  • Small hotels and inns that prioritize storytelling and SEO.
  • Properties wanting a quick, straightforward website without complex booking tools.
  • Hotels seeking a budget-friendly platform with ongoing content updates.
  • Teams that prefer to handle content changes easily without technical support.
  • Hotels that want to increase visibility on search engines and drive direct bookings through content.

Not ideal if:

  • You need extensive booking engines or niche functionalities.
  • Your property relies heavily on third-party booking platforms.
  • You require advanced customization and integrations.

Smart CMS vs Travel Media Group: The Bottom Line for Hotels

The core difference is that Bookassist offers a feature-rich, customizable CMS integrated with a booking engine, designed to increase direct bookings and handle complex needs. Travel Media Group provides a simple, SEO-optimized website focusing on storytelling and ease of updates, ideal for properties with limited digital staffing.

If your hotel needs advanced booking tools, multi-lingual support, and deep customization, choose Bookassist. Its comprehensive feature set and recent review volume make it the more reliable choice for growth-focused hotels.

However, if you value simplicity, ongoing content management, and a cost-effective solution that enhances SEO without complex functionalities, Travel Media Group is your best option.

In conclusion, for hotels committed to expanding their direct booking capabilities and requiring a versatile platform, Bookassist’s Smart CMS is the clear winner. If your focus is on storytelling, SEO, and easy maintenance, Travel Media Group’s responsive website is the right pick.

How Much Do Smart CMS by Bookassist and Travel Media Group (Responsive Websites) Cost?

Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Bookassist Bookassist Travel Media Group Travel Media Group

Which Features Does Smart CMS by Bookassist Have That Travel Media Group (Responsive Websites) Doesn't (and Vice Versa)?

According to HTR's product database, Smart CMS by Bookassist and Travel Media Group (Responsive Websites) share 0 features. Here are the key differences — features one has that the other lacks.

Feature Bookassist Bookassist Travel Media Group Travel Media Group
ADA Compliant
Gift Vouchers
Gift Vouchers & Prepaid Experiences
Mobile optimized/responsive
Multi-currency
Multi-lingual

Showing top differences. 21 more features differ between these products.

Bookassist vs Travel Media Group: The Bottom Line

Bookassist
Bookassist
4.8/5 from 219 reviews

What hoteliers love

Professional and Responsive Support 96% positive

Support from the Bookassist team, including account managers and customer service, is highly regarded across multiple reviews. Clients value the team'... Support from the Bookassist team, including account managers and customer service, is highly regarded across multiple reviews. Clients value the team's immediate response to issues, proactive advice, and effective problem-solving skills.

User-Friendly CMS and Booking Engine 90% positive

Reviewers consistently praised the ease of use and intuitive design of both the CMS and the booking engine. Many find the interface straightforward an... Reviewers consistently praised the ease of use and intuitive design of both the CMS and the booking engine. Many find the interface straightforward and appreciate features like customization options, visual clarity, and mobile responsiveness.

Direct Bookings and Revenue Increase 100% positive

Many reviewers highlight how Bookassist has substantially increased their direct bookings and overall revenue. The tool's integration with various ele... Many reviewers highlight how Bookassist has substantially increased their direct bookings and overall revenue. The tool's integration with various elements such as booking mechanisms, meta and ad management, and user-friendly mobile compatibility are noted to be significant contributors to this success.

Where hoteliers push back

Customization and Flexibility 41% negative

Reviewers value the ability to customize various aspects of the booking engine and CMS to suit their unique business needs. However, some mentioned th... Reviewers value the ability to customize various aspects of the booking engine and CMS to suit their unique business needs. However, some mentioned that specific features like package management and dynamic discounts could be improved for better efficiency.

Technical and Administrative Issues 80% negative

A few critical reviews highlight the need for improvements in the booking engine's backend administration, speed of updates, and some technical aspect... A few critical reviews highlight the need for improvements in the booking engine's backend administration, speed of updates, and some technical aspects like dynamic discount settings. These users feel that enhancing these areas would significantly improve their overall experience.

Ranks higher for

Large (75-199 rooms) #4 vs #20
Mid-Size (25-74 rooms) #6 vs #25
Small (10-24 rooms) #6 vs #28
X-Small (< 10 rooms) #10 vs #18

Unique capabilities

ADA Compliant Mobile optimized/responsive Gift Vouchers & Prepaid Experiences Gift Vouchers Multi-lingual
4.7/5 ease of use 4.9/5 support 74 integrations
Visit Website
Travel Media Group
Travel Media Group
5.0/5 from 6 reviews
5.0/5 ease of use 4.9/5 support 3 integrations
Visit Profile

Frequently Asked Questions About Smart CMS by Bookassist vs Travel Media Group (Responsive Websites)

Can Smart CMS by Bookassist replace Travel Media Group (Responsive Websites)?

It depends on your requirements. Smart CMS by Bookassist and Travel Media Group (Responsive Websites) share many core Website Design features, but each has unique capabilities. Smart CMS by Bookassist offers 74 verified integration partners, while Travel Media Group (Responsive Websites) offers 3. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Travel Media Group (Responsive Websites) leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Smart CMS by Bookassist or Travel Media Group (Responsive Websites) offer a free plan?

Smart CMS by Bookassist: No. Travel Media Group (Responsive Websites): No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Smart CMS by Bookassist and Travel Media Group (Responsive Websites)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookassist has an HT Score of 79 and Travel Media Group has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information