Compare Smart Host CRM vs Amadeus – Guest Management Solutions vs Revinate (Marketing)

Smart Host GmbH

Smart Host CRM

210 reviews
Amadeus

Amadeus – Guest Management Solutions

12 reviews
Revinate

Revinate (Marketing)

194 reviews

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Compare Smart Host CRM vs Amadeus – Guest Management Solutions vs Revinate (Marketing)

Hotel CRM & Email Marketing vendor comparison between Smart Host CRM vs Amadeus – Guest Management Solutions vs Revinate (Marketing). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 416 verified hotelier reviews across 55 countries.

Smart Host GmbH

Smart Host GmbH

Ranked 3 (out of 71)

4.7
210 reviews
View profile
Amadeus

Amadeus

Ranked 20 (out of 71)

4.3
12 reviews
View profile
Revinate

Revinate

Ranked 10 (out of 71)

4.7
194 reviews
View profile

Ratings Summary

HT Score

Smart Host CRM

99 HTScore Icon

Amadeus – Guest Management Solutions

unranked HTScore Icon

Revinate (Marketing)

80 HTScore Icon
Popularity

Smart Host CRM

210 verified reviews

Amadeus – Guest Management Solutions

12 verified reviews

Revinate (Marketing)

194 verified reviews
Likelihood to Recommend

Smart Host CRM

93%

Amadeus – Guest Management Solutions

85%

Revinate (Marketing)

93%
Ease of Use

Smart Host CRM

4.7

Amadeus – Guest Management Solutions

3.6

Revinate (Marketing)

4.6
ROI

Smart Host CRM

4.3

Amadeus – Guest Management Solutions

3.7

Revinate (Marketing)

4.4
Implementation

Smart Host CRM

4.7

Amadeus – Guest Management Solutions

3.5

Revinate (Marketing)

4.5
Customer Support

Smart Host CRM

4.9

Verified Customer Support

Amadeus – Guest Management Solutions

3.8

Verified Customer Support

Revinate (Marketing)

4.6

Verified Customer Support

Certificate of Excellence

Smart Host CRM

Amadeus – Guest Management Solutions

Revinate (Marketing)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Other

Social review tracking

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Revinate (Marketing)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Smart Host GmbH
vs.
Amadeus
vs.
Revinate

Customers

Top 3 Segments

Smart Host CRM

Luxury Hotels - 19%
Resorts - 18%
Boutiques - 8%

Amadeus – Guest Management Solutions

Other - 17%
City Center Hotels - 17%
Resorts - 8%

Revinate (Marketing)

Resorts - 22%
Boutiques - 19%
Luxury Hotels - 18%
Featured clients

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host GmbH Average Smart Host GmbH

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

Smart Host CRM

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Marketing)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Smart Host GmbH
vs.
Amadeus
vs.
Revinate

What Customers Are Saying

Most Recent Review

Smart Host CRM

Driving Engagement and Repeat Bookings

Marketing & Sales

Amadeus – Guest Management Solutions

Great Service and Results

Business Owner from Collingwood (Australia)

Revinate (Marketing)

Review of Revinate CRM (2024–2025 Experience)

Director of Rooms from Banff (Canada)
Most Positive Review

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Revinate (Marketing)

Highly recommended

Cluster Marketing Manager
Most Critical

Smart Host CRM

Effective newsletter tool for targeted guest communication

Marketing & Sales Managerin from Scheffau am Wilden Kaiser (Austria)

Amadeus – Guest Management Solutions

I have enjoyed working with Trina, she's been very helpful in keeping me organized.

VP of Commercial Strategy

Revinate (Marketing)

Enhance your guest journey with Revinate CRM !

Director or Reservations
References

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available
-

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Smart Host CRM

Property Management Systems (11) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Amadeus – Guest Management Solutions

Property Management Systems (19) Booking Engine (13) Guest Messaging Software (11)

Revinate (Marketing)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (14)
What hoteliers in United States of America are checking out
Backed by 60,000+ verified hotel software reviews
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