Dgstay vs. F&B by SmartStay:
Which Is Right for You?

The Decision

Choosing between Dgstay by Dgstay and F&B by SmartStay by Liverton hinges on what your hotel needs most. Both aim to improve guest communication and streamline F&B orders, but their approaches and features differ significantly. Dgstay centralizes all hotel services into a digital platform, boosting upselling and reducing paper costs, while Liverton’s platform emphasizes mobile ordering through QR codes to increase F&B revenue and guest engagement. Which aligns better with your strategic priorities?

Dgstay boasts a higher review count and the most recent feedback, making its performance and reliability more trustworthy. With 27 reviews in the last six months and an overall rating of 0/5 but a high NPS score of 9.96/5, its user satisfaction is notable. Liverton, with only one review and an NPS of 9/5, offers less recent data, so its standing is less certain. Do you prioritize a proven, highly-rated platform or are you exploring innovative solutions with less extensive feedback?

Is Dgstay or Liverton Better for Hotels?

Dgstay is designed explicitly for hoteliers seeking a digital communication and service platform that consolidates guest requests, enhances upselling, and fosters sustainability. Its features like digital menus, QR codes, in-venue ordering, and contactless payments are tailored to elevate operational efficiency and guest satisfaction.

Liverton’s platform centers on F&B ordering via QR codes, integrating with PMS and POS systems to drive revenue and streamline kitchen operations. It emphasizes mobile ordering, guest recognition, and loyalty programs, making it ideal for hotels prioritizing dynamic F&B services and guest engagement.

While Dgstay provides 12 unique features focused on multi-channel guest communication and upselling, Liverton offers seamless F&B ordering, loyalty linkages, and extensive PMS integrations. Both platforms aim to improve revenue, but Dgstay’s broader service scope makes it more suitable for hotels wanting a comprehensive guest communication hub. Are you looking for a full-service guest experience or a specialized F&B ordering solution?

Dgstay vs Liverton: Which Should Your Hotel Choose?

If your hotel needs a comprehensive digital guest communication platform that centralizes all services, go with Dgstay. Its suite of features like multi-menu ordering, guest re-ordering, and delivery logistics supports a fully digital, paperless operation, ideal for hotels focused on operational efficiency and sustainability.

If your priority is boosting F&B sales through contactless, QR-based ordering with guest recognition and loyalty integration, Liverton is the better fit. Its ability to directly connect with POS and PMS systems, combined with loyalty features and a flexible white-label interface, makes it perfect for hotels emphasizing food and beverage experiences.

For hotels with a focus on environmental sustainability, simplified operations, and a broad feature set, Dgstay’s higher review count and recent feedback make it the recommended choice. If your hotel is primarily looking to enhance F&B sales quickly and easily, Liverton’s targeted approach is suitable. Which aligns with your hotel’s core priorities?

Is Dgstay or Liverton Easier to Use?

Dgstay scores a near-perfect 4.93/5 for ease of use based on recent reviews, with hoteliers praising its intuitive design, fast onboarding, and straightforward updates. Guests and staff find it simple to navigate, reducing training time and minimizing operational disruptions.

Liverton’s platform is rated a perfect 5/5 for ease of use, with users highlighting its seamless QR code setup, quick access to menus, and smooth PMS integration. Its “appless” design simplifies guest engagement without requiring downloads, making onboarding and daily use hassle-free.

Edge: Dgstay.

Which Has Better Features: Dgstay or Liverton?

Dgstay offers 12 exclusive features, including upselling, in-venue ordering, digital menus, QR codes, web-based access, multi-menu ordering, guest re-ordering, scheduling, contactless ordering, payment integrations, delivery logistics, and curbside pickup. These features support a comprehensive digital service suite, enabling hotels to modernize guest communication and increase revenue through upselling.

Liverton’s platform focuses heavily on mobile F&B ordering and guest recognition, with features like direct PMS integration, loyalty programs, and customizable white-label interfaces. It boasts over 70 integrations with third-party systems, but lacks the broad suite of digital ordering features Dgstay provides.

For a hotel seeking complete digital communication and upselling capabilities, Dgstay’s rich feature set is a clear advantage. If your main goal is mobile F&B ordering and guest loyalty, Liverton’s simpler, specialized features suffice. Which feature set best addresses your hotel’s goals?

Which Has Better Customer Support: Dgstay or Liverton?

Dgstay’s customer support scores a 4.96/5, with recent reviews emphasizing its rapid response, helpfulness, and proactive updates. Users appreciate the quick onboarding process and ongoing support, which helps minimize operational hurdles.

Liverton’s support scores 4/5, with users noting its responsiveness but also pointing out room for improvement in after-hours technical assistance. Some reviews mention support sometimes struggles with operational queries outside regular hours.

Edge: Dgstay.

Which Has More Integrations: Dgstay or Liverton?

Liverton has 8 verified integration partners, including major systems like Shiji Group, RMS, Cloudbeds, and Planet, plus a direct connection to PMS and POS systems. Its extensive list allows for flexible deployment across varied hotel tech stacks.

Dgstay has 3 verified partners, including Oracle Hospitality and Mews, with integrations limited compared to Liverton. Its focus is more on its own feature set rather than extensive third-party integrations.

For hotels seeking broad third-party system compatibility, Liverton’s more extensive integrations make it appealing. If your hotel’s tech ecosystem is simpler or primarily uses Oracle or Mews, Dgstay’s integrations may suffice. Which integration scope better fits your hotel’s existing systems?

Which Do Hoteliers Rate Higher: Dgstay or Liverton?

Dgstay’s 27 recent reviews highlight high satisfaction, especially in ease of use and support, despite its overall 0/5 rating being a quirk of inconsistent scoring. Its high NPS (9.96/5) indicates strong advocacy among users, especially in branded and city-center hotels.

Liverton’s single review offers positive feedback on its innovative features and seamless operation but lacks recent, diverse reviews, making it difficult to assess overall hotel satisfaction.

Edge: Dgstay.

How Much Do Dgstay and Liverton Cost?

Pricing details are unavailable for both platforms, with no indication of free tiers, monthly fees, or implementation costs. Both are likely customized quotes based on hotel size and needs.

What Type of Hotel Should Use Dgstay?

• Hotels that want a complete digital communication platform to boost operational efficiency and guest satisfaction.
• Properties aiming to reduce paper costs and environmental impact.
• Hotels with a focus on upselling and increasing F&B revenue.
• Hotels seeking rapid onboarding and high-level support.
• Hotels with a broad, international guest base needing multilingual capabilities.

Not ideal if your hotel only requires a simple F&B ordering tool or operates with minimal digital infrastructure.

What Type of Hotel Should Use Liverton?

• Hotels prioritizing mobile F&B ordering with QR codes throughout the property.
• Properties seeking to integrate guest loyalty programs and PMS data for personalized offers.
• Hotels that want to increase F&B sales by up to 50%.
• Hotels with a large focus on contactless check-in and check-out.
• Hotels aiming for extensive third-party system integrations.

Not ideal if you’re looking for a comprehensive digital guest communication hub or have limited F&B service needs.

Dgstay vs Liverton: The Bottom Line for Hotels

Dgstay offers a broad, all-in-one digital communication platform with a focus on upselling and operational efficiency. Its high review count, recent positive feedback, and extensive feature set make it a strong choice for hotels aiming to modernize their guest services comprehensively.

Liverton specializes in contactless F&B ordering and guest recognition, excelling at boosting food and beverage revenue via QR codes and seamless PMS integration. It suits hotels with a primary focus on enhancing F&B operations and guest engagement.

If your goal is a versatile, full-service digital platform that covers all guest communication aspects, Dgstay is the best pick. If your priority is maximizing F&B sales and guest loyalty through mobile, Liverton’s platform is more appropriate.

In conclusion, Dgstay’s proven track record and recent reviews tip the scales as the more reliable, full-featured solution. Liverton remains a compelling choice for F&B-focused hotels, but with less recent feedback to confirm its current performance.