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F&B by SmartStay
4.5 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
F&B by SmartStay
Unranked in Mobile Ordering & Room Service
Elevate your food and beverage offering
94% recommended by 9 hotels
More than 50% of Liverton’s reviews come from United States.
What is Liverton?
Founded in 2000 | Headquarters in Auckland (New Zealand) | 16 employees
F&B by SmartStay is an innovative food and beverage ordering platform designed to streamline and enhance the guest experience in hospitality settings. Guests can easily access F&B services without the need for an app, simply by scanning QR codes across the property. The platform allows direct room ordering, payment via credit card, and access to discounts, all of which can boost sales revenue by up to 50% compared to traditional methods. Integration with property management systems (PMS) enables seamless guest recognition and membership benefits, while direct POS integration ensures efficient kitchen operations, allowing staff to focus on enhancing overall guest services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Liverton products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Liverton Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Liverton Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Liverton
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Liverton's Provided Description:
"Streamline ordering and make it easy for guests to access your F&B services on property. Using SmartStay hotel guests can order direct to their room, pay by credit card and access discounts. Our platform is "Appless" no need to download and install cumbersome software. Guests simply scan QR codes throughout your property to view and order items. 01 Increase Revenue: Make it easy to access your services by implementing QR codes throughout your property. Customers of SmartStay have reported an increase of up to 50% in sales revenue when compared to other platforms 02 No Hidden Fees: All guest funds are paid direct to your bank account. We do not hold revenue or charge additional transaction fees 03 Guest Recognition: Our platform has a dedicated connection to your PMS system and allows guests to link reservations for the duration of their stay. Membership recognition and dynamic discounts can be applied automatically. 04 Staff Efficiency: Guests can engage and order direct to your kitchen allowing you to re-deploy staff into other areas to improve efficiency and revenue. Other benefits: White labeling: Our platform has been designed from the ground up to be themed. Adjust images, fonts, colours, wording using our admininistration portal. The sky's the limit and your brand is front and centre. Membership & loyalty: Loyalty programmes are an important part of the guest journey and can be critical to the success of a brand. During the arrival process our platform will identify if a guest is enrolled in your programme. For existing members, a visualisation of a membership level is presented, benefits are displayed at various parts of the process and dynamic discounts can be offered on specific hotel amenities where needed. For non members loyalty sign up is presented along with the benefits to join your programme. Enrolments are sent directly to your loyalty programme or to your back office for processing. Integrations; We integrate directly with your POS system to deliver the best possible guest experience. We connect to over 70 different platforms and maintain a talented in house development team to ensure integrations are kept up to date and secure. Orders made through our platform will print directly to the Kitchen Smart links are available to 3rd party systems to provide discounts and other recognitions."
FAQs
Liverton doesn’t have any screenshots available
F&B by SmartStay Alternatives
Not sure if Liverton is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
Reduce friction, increase order volume
Reduce friction, increase order volume
Increase RevenueMake it easy to access your services by implementing QR codes throughout your property. Customers of SmartStay have reported an increase of up to 50% in sales revenue when compared to other platforms
No hidden fees
No hidden fees
All guest funds are paid direct to your bank account. We do not hold revenue or charge additional transaction fees
Sync order details to reservations in your PMS
Sync order details to reservations in your PMS
Our platform has a dedicated connection to your PMS system and allows guests to link reservations for the duration of their stay. Membership recognition and dynamic discounts can be applied automatically.
Simplify logistics and reduce errors
Simplify logistics and reduce errors
Guests can engage and order direct to your kitchen allowing you to re-deploy staff into other areas to improve efficiency and revenue.
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Q1 '26 Mobile Ordering & Room Service Survey Insights
Is Liverton a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#3
of 7
Mid-sized
94%
(45)
Medium hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its ability to streamline operations, enhance guest communication, and offer flexible upselling tools. These strengths improve efficiencies and guest satisfaction, which are crucial for Medium hotels.
#2
of 6
Large
96%
(27)
Large hotels say that Duve's Mobile Ordering & Room Service is valued for its user-friendly interface, efficient guest communication, and revenue generation, according to verified HotelTechReport reviews. These strengths make it a valuable tool for operational efficiency in Large hotel environments.
#2
of 5
Enterprise
93%
(25)
X Large hotels say that Duve’s Mobile Ordering & Room Service ranks highly due to its capacity for seamless and automated guest communication, efficient upselling, and operational enhancement. Verified HotelTechReport reviews highlight its intuitive interface, personalization features, and revenue-boosting potential.
Mid-sized
94%
(45)
#3
of 7
Medium hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its ability to streamline operations, enhance guest communication, and offer flexible upselling tools. These strengths improve efficiencies and guest satisfaction, which are crucial for Medium hotels.
Large
96%
(27)
#2
of 6
Large hotels say that Duve's Mobile Ordering & Room Service is valued for its user-friendly interface, efficient guest communication, and revenue generation, according to verified HotelTechReport reviews. These strengths make it a valuable tool for operational efficiency in Large hotel environments.
Enterprise
93%
(25)
#2
of 5
X Large hotels say that Duve’s Mobile Ordering & Room Service ranks highly due to its capacity for seamless and automated guest communication, efficient upselling, and operational enhancement. Verified HotelTechReport reviews highlight its intuitive interface, personalization features, and revenue-boosting potential.
Rank
Hotel type
Popular alternatives
#2
of 9
Resorts
97%
(67)
Resort hotels say that Duve’s Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its seamless guest communication, automated processes, and intuitive upselling features. These strengths enhance both operational efficiency and guest satisfaction, vital for Resorts.
#3
of 8
Branded Hotels
94%
(52)
Branded hotels say that Duve's Mobile Ordering & Room Service enhances guest experiences with seamless and intuitive access, supported by efficient real-time communication. Verified HotelTechReport reviews highlight improved guest satisfaction through personalized interactions and operational efficiency in Branded hotels.
#2
of 8
Boutique Hotels
92%
(51)
Boutique hotels say that Duve's Mobile Ordering & Room Service is favored in verified HotelTechReport reviews due to its seamless communication capabilities, centralized guest information, and efficient operations support. These features align well with the operational demands and personalized service expectations of Boutique establishments.
Resorts
97%
(67)
#2
of 9
Resort hotels say that Duve’s Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its seamless guest communication, automated processes, and intuitive upselling features. These strengths enhance both operational efficiency and guest satisfaction, vital for Resorts.
Branded Hotels
94%
(52)
#3
of 8
Branded hotels say that Duve's Mobile Ordering & Room Service enhances guest experiences with seamless and intuitive access, supported by efficient real-time communication. Verified HotelTechReport reviews highlight improved guest satisfaction through personalized interactions and operational efficiency in Branded hotels.
Boutique Hotels
92%
(51)
#2
of 8
Boutique hotels say that Duve's Mobile Ordering & Room Service is favored in verified HotelTechReport reviews due to its seamless communication capabilities, centralized guest information, and efficient operations support. These features align well with the operational demands and personalized service expectations of Boutique establishments.
Rank
Region
Popular alternatives
#1
of 7
Europe
90%
(32)
Europe hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless integration with existing systems, and a user-friendly interface, according to verified HotelTechReport reviews. These features are crucial for improving guest experiences and operational efficiency.
#5
of 5
North America
92%
(6)
Na hotels say that Duve's Mobile Ordering & Room Service ranks highly based on verified HotelTechReport reviews for its seamless check-in automation, intuitive upselling options, and efficient communication features. These strengths are particularly valued by Na hotels for enhancing guest experience and operational efficiency.
#1
of 4
Middle East
98%
(67)
Me hotels say that Duve's Mobile Ordering & Room Service ranks highly due to its streamlined guest communication, effective multi-channel messaging, and efficient online check-in, as noted in verified HotelTechReport reviews. These features are important for enhancing guest satisfaction and operational efficiency in Me.
Europe
90%
(32)
#1
of 7
Europe hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless integration with existing systems, and a user-friendly interface, according to verified HotelTechReport reviews. These features are crucial for improving guest experiences and operational efficiency.
North America
92%
(6)
#5
of 5
Na hotels say that Duve's Mobile Ordering & Room Service ranks highly based on verified HotelTechReport reviews for its seamless check-in automation, intuitive upselling options, and efficient communication features. These strengths are particularly valued by Na hotels for enhancing guest experience and operational efficiency.
Middle East
98%
(67)
#1
of 4
Me hotels say that Duve's Mobile Ordering & Room Service ranks highly due to its streamlined guest communication, effective multi-channel messaging, and efficient online check-in, as noted in verified HotelTechReport reviews. These features are important for enhancing guest satisfaction and operational efficiency in Me.
Rank
Country
Popular alternatives
#2
of 2
United Kingdom
83%
(7)
Gb hotels say that Duve's Mobile Ordering & Room Service is valued for streamlining operations, enhancing guest satisfaction, and personalizing experiences, as evidenced by verified HotelTechReport reviews. The system's intuitive design and efficiency in communication and check-in are frequently highlighted strengths.
#2
of 2
Australia
84%
(7)
Au hotels say that Duve's Mobile Ordering & Room Service receives high praise in verified HotelTechReport reviews. Au hotels appreciate Duve's ability to streamline operations, enhance staff efficiency, and improve guest communication through a user-friendly interface and effective messaging system.
#1
of 1
Israel
98%
(67)
Il hotels say that Duve’s Mobile Ordering & Room Service enhances guest communication, streamlines check-ins, and upsells effectively, according to verified HotelTechReport reviews. These strengths support Il hospitality needs by improving operational efficiency and increasing revenue through better guest engagement.
United Kingdom
83%
(7)
#2
of 2
Gb hotels say that Duve's Mobile Ordering & Room Service is valued for streamlining operations, enhancing guest satisfaction, and personalizing experiences, as evidenced by verified HotelTechReport reviews. The system's intuitive design and efficiency in communication and check-in are frequently highlighted strengths.
Australia
84%
(7)
#2
of 2
Au hotels say that Duve's Mobile Ordering & Room Service receives high praise in verified HotelTechReport reviews. Au hotels appreciate Duve's ability to streamline operations, enhance staff efficiency, and improve guest communication through a user-friendly interface and effective messaging system.
Israel
98%
(67)
#1
of 1
Il hotels say that Duve’s Mobile Ordering & Room Service enhances guest communication, streamlines check-ins, and upsells effectively, according to verified HotelTechReport reviews. These strengths support Il hospitality needs by improving operational efficiency and increasing revenue through better guest engagement.
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Liverton Reviews Summary
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Recommended by
Achievements
This vendor's trending score is rising, F&B by SmartStay is the #5 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #356 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLiverton’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Liverton Pricing
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Compare Liverton to Top Alternatives
F&B Mobile Ordering gives hotel guests a fast, easy way to browse menus and place food and beverage orders directly from their phone, no app required
Increase Revenue And Drive Operational Efficiency Through Mobile / Digital Ordering
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Hotelier Rating
Looking for specific info?
9
Vendor Review – Liverton SmartStay
Senior Platform Specialist - Guest Services from 500+ room Boutique in Santa Monica (United States)
Verified
10 months ago
We’ve implemented the Liverton SmartStay platform across a wide portfolio of hotel properties and have been very pleased with the impact it has made. What truly stands out is the innovation and flexibility the solution offers. The platform is highly customizable, allowing for seamless adaptation across different hotel types, service levels,...
United States
United States
Senior Platform Specialist - Guest Services
X-Large Hotel
- 1
It looks like Liverton is not recommended by any hotels
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Support
Unverified
Liverton has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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2026
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